Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Lift / Elevator
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Good food quality
Friendly staff
Cons:
Shower facilities difficult to use
Old equipment and damage in rooms

Categories

Cleanliness
6.86
Positive sentiments about cleanliness with some mentioned issues regarding facilities.
Service
8.33
Staff was noted to be friendly and accommodating.
Location
6.87
Not mentioned; assumed standard quality for this hotel tier.
Room Quality
6.32
Complaints about outdated facilities including damage.
Amenities
6.35
Equipment issues raised, affecting overall perception.
Value for Money
6.81
Some guests believed pricing was high for the quality offered.
Food and Beverage
7.86
Reviews highlighted pleasant dishes, especially breakfast.
Overall Experience
5.83
General sentiment reflects a mix of satisfaction and disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:21

Property Description

Convenient Location
Located just a 10-minute walk from JR Tomakomai Train Station, Smile Hotel Tomakomai offers simple accommodations with easy access to transportation.

Comfortable Amenities
The air-conditioned rooms feature modern amenities such as a flat-screen TV, electric kettle, and en suite bathroom with complimentary slippers and a hairdryer.

Convenient Services
Guests can enjoy the convenience of a coin-operated launderette, drink vending machines, and photocopying services. The hotel also offers a breakfast buffet and the option to request massages for relaxation.

Experience comfort and convenience at Smile Hotel Tomakomai. Book your stay now for a memorable experience.

Important information:

On-site parking cannot accommodate mid- to large-sized cars.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 88 reviews
Cleanliness: 6.86
Service: 8.33
Location: 6.87
Room Quality: 6.32
Amenities: 6.35
Value for Money: 6.81
Food and Beverage: 7.86
Overall Experience: 5.83
K
kouichi solo_traveller jp
2
もう、結構!
Pros:

なし

Cons:

シャワーのノズルが荒い

2026-04-04 via Nuitee
敦史 solo_traveller jp
8
2026-03-26 via Nuitee
竜一 solo_traveller jp
5
2026-03-23 via Nuitee
佐々木 solo_traveller jp
6
2026-03-10 via Nuitee
M
Minoru extended_group jp
8
2026-03-05 via Nuitee
J
jun solo_traveller jp
8
2026-03-03 via Nuitee
J
jun solo_traveller jp
8
2026-03-03 via Nuitee
K
Kenichi solo_traveller jp
6
Pros:

立地(苫小牧の繁華街に近いこと)

Cons:

特になし

2026-02-28 via Nuitee
J
Juliusz solo_traveller jp
7
2026-02-08 via Nuitee
O
Olivier solo_traveller fr
7
2026-01-26 via Nuitee
ツンちゃん solo_traveller jp
6
2026-01-25 via Nuitee
みなみ solo_traveller jp
6
まあまあ
Pros:

朝食が良かった。

Cons:

部屋にスリッパがあれば良かった。

2026-01-24 via Nuitee
H
Hirohide solo_traveller jp
10
2026-01-19 via Nuitee
Y
Yuji solo_traveller jp
8
2025-12-12 via Nuitee
T
Takashi solo_traveller jp
5
2025-11-12 via Nuitee
A
Akihiko solo_traveller jp
10
2025-11-09 via Nuitee
M
masuhiro solo_traveller jp
9
2025-11-03 via Nuitee
正利 solo_traveller jp
6
2025-10-20 via Nuitee
K
Kimura solo_traveller jp
7
普通なりやや良い
Pros:

食事が美味しかった。

Cons:

シャワー設備が使いにくい。

2025-10-02 via Nuitee
T
toshiki solo_traveller jp
1
2025-09-30 via Nuitee