Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Lift / Elevator
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Good food quality
Friendly staff
Cons:
Shower facilities difficult to use
Old equipment and damage in rooms

Categories

Cleanliness
6.86
Positive sentiments about cleanliness with some mentioned issues regarding facilities.
Service
8.33
Staff was noted to be friendly and accommodating.
Location
6.87
Not mentioned; assumed standard quality for this hotel tier.
Room Quality
6.32
Complaints about outdated facilities including damage.
Amenities
6.35
Equipment issues raised, affecting overall perception.
Value for Money
6.81
Some guests believed pricing was high for the quality offered.
Food and Beverage
7.86
Reviews highlighted pleasant dishes, especially breakfast.
Overall Experience
5.83
General sentiment reflects a mix of satisfaction and disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:21

Property Description

Convenient Location
Located just a 10-minute walk from JR Tomakomai Train Station, Smile Hotel Tomakomai offers simple accommodations with easy access to transportation.

Comfortable Amenities
The air-conditioned rooms feature modern amenities such as a flat-screen TV, electric kettle, and en suite bathroom with complimentary slippers and a hairdryer.

Convenient Services
Guests can enjoy the convenience of a coin-operated launderette, drink vending machines, and photocopying services. The hotel also offers a breakfast buffet and the option to request massages for relaxation.

Experience comfort and convenience at Smile Hotel Tomakomai. Book your stay now for a memorable experience.

Important information:

On-site parking cannot accommodate mid- to large-sized cars.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 88 reviews
Cleanliness: 6.86
Service: 8.33
Location: 6.87
Room Quality: 6.32
Amenities: 6.35
Value for Money: 6.81
Food and Beverage: 7.86
Overall Experience: 5.83
K
kouichi • solo_traveller • jp
2
もう、結構！
Pros:

なし

Cons:

シャワーのノズルが荒い

2026-04-04 • via Nuitee
敦史 • solo_traveller • jp
8
2026-03-26 • via Nuitee
竜一 • solo_traveller • jp
5
2026-03-23 • via Nuitee
佐々木 • solo_traveller • jp
6
2026-03-10 • via Nuitee
M
Minoru • extended_group • jp
8
2026-03-05 • via Nuitee
J
jun • solo_traveller • jp
8
2026-03-03 • via Nuitee
J
jun • solo_traveller • jp
8
2026-03-03 • via Nuitee
K
Kenichi • solo_traveller • jp
6
Pros:

立地（苫小牧の繁華街に近いこと）

Cons:

特になし

2026-02-28 • via Nuitee
J
Juliusz • solo_traveller • jp
7
2026-02-08 • via Nuitee
O
Olivier • solo_traveller • fr
7
2026-01-26 • via Nuitee
ツンちゃん • solo_traveller • jp
6
2026-01-25 • via Nuitee
みなみ • solo_traveller • jp
6
まあまあ
Pros:

朝食が良かった。

Cons:

部屋にスリッパがあれば良かった。

2026-01-24 • via Nuitee
H
Hirohide • solo_traveller • jp
10
2026-01-19 • via Nuitee
Y
Yuji • solo_traveller • jp
8
2025-12-12 • via Nuitee
T
Takashi • solo_traveller • jp
5
2025-11-12 • via Nuitee
A
Akihiko • solo_traveller • jp
10
2025-11-09 • via Nuitee
M
masuhiro • solo_traveller • jp
9
2025-11-03 • via Nuitee
正利 • solo_traveller • jp
6
2025-10-20 • via Nuitee
K
Kimura • solo_traveller • jp
7
普通なりやや良い
Pros:

食事が美味しかった。

Cons:

シャワー設備が使いにくい。

2025-10-02 • via Nuitee
T
toshiki • solo_traveller • jp
1
2025-09-30 • via Nuitee