Hotel Ivory Playa Sports & Spa

Hotels
Ivory
9 (115 reviews)
Carretera de Arta (MA 12), Nº113, Alcúdia, Balearic Islands, 07408 , Alcúdia , ES

Children allowed

Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Arcade/game room
Health club
Parasailing on site
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Uncomfortable beds
No coffee available in the morning

Categories

Cleanliness
7.59
Some reviews mentioned issues with cleanliness, particularly in relation to the expectations of a hotel of this standard.
Service
10
Staff received positive feedback for being friendly and helpful throughout the stay.
Location
9.56
The location is described as very convenient, close to the beach and other amenities.
Room Quality
8.6
Overall room quality was good, but some issues with the beds were highlighted in specific reviews.
Amenities
9.05
The amenities offered, such as pools and spa facilities, were generally well-received.
Value for Money
8.58
The hotel provided a decent value considering its offerings, but some felt it could be improved.
Food and Beverage
9.04
Positive mentions about food quality and variety, especially at breakfast.
Overall Experience
9.59
Many guests expressed overall satisfaction despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:06

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at our exquisite spa to rejuvenate your mind and body.

Recreational Paradise
Enjoy our 2 outdoor swimming pools, health club, and outdoor tennis court for endless relaxation and fun activities.

Diverse Amenities
From complimentary Wi-Fi to concierge services and an arcade/game room, we ensure a delightful stay for all our guests.

Immerse yourself in luxury and convenience at Hotel Ivory Playa Sports & Spa. Book your stay now to experience the perfect blend of relaxation and excitement!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for golf tee times and massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    No smoking

  • Guest type

    Essential workers only - NO

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

9
Based on 115 reviews
Cleanliness: 7.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.05
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
A
Andreas Michael family
8
Pros:

Solides Hotel in guter Lage, nur wenige Minuten vom Strand entfernt. Direkt an der Straße gelegen, daher am besten ein Zimmer Richtung Pool wählen. Die Zimmer sind einfach, sauber und funktional, mit kleiner Küchenzeile und ausreichend großem Kühlschrank. Das Essen bei Halbpension war überraschend gut und abwechslungsreich. Es gibt auch einen Kids Club, den wir allerdings nicht genutzt haben. Insgesamt ein praktisches und angenehmes Hotel für einen entspannten Aufenthalt in Alcudia.

2025-10-12 via Nuitee
G
Giordana partner
6
Pros:

Attenzione alla pulizia non all’altezza di quello che ci si aspetta da una struttura così

2025-09-27 via Nuitee
D
Diana family
10
Pros:

Ein sehr nettes Personal. Gutes Essen und das Zimmer war sehr sauber.

2025-09-12 via Nuitee
T
Tom
8
Pool, sauna and spa facilities great.
Pros:

Very friendly staff throughout, pool, sauna and spa facilities great my better half said. Just round the corner to the beach but the two pools and plenty of loungers were also an option. Parking was plentiful but it's not on-site, it's street parking.

My only gripe was apartment doors didn't have slow/soft closers so everyone seemed to slam their doors shut and children running, screaming & crying up and down the corridor often (not the hotel's fault this bit mind but some signs or comments to people on check in to be considerate).

2025-09-10 via Nuitee
R
richard
2
Worst hotel we have stayed at in years
Pros:

Hotel was not what it seemed in the photos. Pool only open for a couple hours a day, pool opens extremely late and closes extremely early. No ability to get coffee in the morning. They never serviced room or replenished towels. No Tissues in the room. Uncomfortable beds. Limited hours for breakfast/lunch. Way too many children. Awful, loud children music and activities in the evening. Never replenished water in the room. Not close to many restaurants.

2025-08-30 via Nuitee
M
Miguel Sánchez family_with_children
10
Pros:

Hemos disfrutado mucho de la estancia. El hotel es tranquilo y no está demasiado lleno. El spa también es muy agradable.

2025-08-22 via Nuitee
S
Said
4
Pas terrible, clim HS
Pros:

Climatisation quasi hors service, elle ne raffraichie pas du tout, du mal a dormir à cause de la chaleur, pour information dans les appartements 4 personnes, il y a deux canapés dans le salon qui font office de lit (ne se déplie pas). Heureusement que l'accueil de nuit a été très chaleureux ce qui remonte le niveau

2025-08-20 via Nuitee
L
Linus
10
Mye for pengene
Pros:

Hotellet er av litt eldre standard, men har nok gjort oppgradering av rom og enkelte områder i ettertid. Rommet var helt supert for oss, da vi hadde eget soverom til oss og sovesofaer til barna. Komfortable senger. Bra aircondition. Bra renhold på rommene. Balkong med utsikt mot basseng/sjø var supert, da kunne man også se show om kvelden fra balkongen. Så mange gode aktivitetstilbud for barn og ungdom ila dagen, og også noe for voksne i regi av egne ansatte. Dette var helt supert for gutter på 10 og 13 år. Litt irriterende at man måtte reserve solseng fordi det ble fort fullt, men bassenget/reservering åpnet heldigvis ikke før kl09. Stranden er rett ved. Frokostbuffeten var en hit for barna, og det var et bra utvalg for en god frokost. Lunsjtilbudet i poolbaren var også bra. Mye restauranter i nærområdet bare 5-15 min å gå. Vi leide ikke håndklær på hotellet til basseng/strand da vi synes dette ble unødvendig dyrt, men hadde med egne. Tørkestativ på verandaen - så det var ikke noe problem! Hyggelig og imøtekommende ansatte.

2025-08-18 via Nuitee
M
Marita
6
Good location, bad beds.
Pros:

The hotel has a spot on location. Near shops and subway. The staff was really friendly and the room was nice.
We upgraded the room to a signature room because I need a good bed. The bed in the room was the worse bed I ever had in my life. I have travel a lot, but this was really bad. We woke up every morning with pain in the back. The bad didn’t have a top matress. The staff told the housekeeper to put on a matress. They gave us a duvet. The next day I complain, and they give me one moore duvet to sleep on. That didn’t help..
I travel a lot, and would like to stay at the hotel again, if they change beds.

2025-07-23 via Nuitee
K
KATIA family
10
Pros:

La route devant est un peu bruyante avec le passage des voitures mais très bon double vitrage. Pour le reste c'est parfait. C'est très propre. Petit coin cuisine si on préfère manger sur place. La plage et les commerces sont à 2 pas. Le quartier est résidentiel et très agréable.

2025-07-19 via Nuitee
A
amphonsith
10
Best hotel ever !
Pros:

Fantastic Stay at Ivory Playa – Perfect for All Ages! ⭐⭐⭐⭐⭐

We had an amazing stay at the Ivory Playa Hotel in Alcúdia! The location is absolutely perfect — just steps away from the beautiful beach and close to all the major attractions in Alcúdia. Whether you’re looking to explore the old town, enjoy water activities, or just relax by the sea, everything is within easy reach.

The hotel itself is super family-friendly with entertainment and activities for all ages. From kids’ programs to evening shows and wellness options for adults, there’s always something to do. The food was excellent — fresh, varied, and delicious at every meal.

What truly stood out was the staff — warm, welcoming, and always happy to help. They really made us feel at home. Parking was also a breeze, with plenty of spaces available, which made getting around the island even easier.

Highly recommend this hotel for families, couples, or anyone looking for a relaxing, fun-filled vacation in Alcúdia!

2025-07-07 via Nuitee
L
Linda Geraldine partner
8
Pros:

Goeie locatie tegen mooie prijs

2025-06-23 via Nuitee
J
Jenny
10
Pros:

Perfekt hotell för våra behov. Rent och fint, lagom stor 2-rumslägenhet, fina pooler och stranden ett stenkast bort. Frukosten var jättebra, med allt man kan tänkas önska sig, och alltid påfyllt. Personalen var jättetrevlig och servicen bra. Ett fint litet spa ingår i vistelsen och även barnen var välkomna där vissa tider under dagen, vilket vi tyckte var trevligt. Lagom med folk när vi var där under midsommarveckan, inte överbefolkat och det var tyst och lugnt på kvällarna. Ett underhållningsteam körde aktiviteter för barn och vuxna under dagarna och kvällarna, verkade trevligt, men vi deltog inte i detta och det var inte påträngande. Stranden är fantastisk och vattnet alldeles klart. Vi är supernöjda med vår vistelse och kommer gärna tillbaka igen!

2025-06-22 via Nuitee
M
Markus partner
10
Pros:

jeder mitarbeiter war unglaublich freundlich.
alles war sauber.
wir würden genau dorthin wieder fahren.

2025-06-07 via Nuitee
L
Luc partner
10
Pros:

Tout était parfait. Je recomande.

2025-05-18 via Nuitee
D
Dennis
10
Pros:

Alles prima

2025-04-15 via Nuitee
J
Jason
8
Pros:

Sehr nette Mitarbeiter*innen, besonders im Restaurant. Abwechslungsreiches Abendessen. Feedback wird angenommen und Fehler schnell behoben.

2025-04-12 via Nuitee
K
Kieran
10
Our first of many stays at the Hotel Ivory
Pros:

Had a very enjoyable stay at this hotel. The stand out part of this hotel were the staff. Very friendly and welcoming to us on our first ever stay. Room was very comfortable and food excellent. We’ll be back.

2025-04-12 via Nuitee
D
Dirk friends
8
Pros:

Tolles Hotel um die tolle Gegend/Strand zu erkunden. Sehr freundliches Personal. Gutes Essen und sehr sauber. Leider ist das Hotel in die Jahre gekommen und die Zimmer müssten unbedingt renoviert werden. Trotzdem kann ich einen Aufenthalt sehr empfehlen!
Fahrradabstellplätze sollten kostenlos sein.

2025-04-04 via Nuitee
S
Shaun
8
Good experience. No entertainment + ants in room
Pros:

Overall good experience with nice room, great view, excellent spa and good food.

Not so good: Lack of kids’ entertainment (a kids disco was advertised every day and happened only once), lots of ants in the room (had to buy ant baits from the supermarket)

2025-03-30 via Nuitee