Grace Hotel

Hotels
6.3 (2868 reviews)
12 Nana Nua (Soi 3) Sukhumvit Rd. , Bangkok , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Swimming pool
Restaurant
Room service
Tour desk
Concierge service
Nightclub
Front desk (limited hours)
Billiards or pool table
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Cleanliness issues
Poor customer service
Noise disturbances

Categories

Cleanliness
4.26
Multiple reviews mention dirty rooms and unclean bathrooms.
Service
5.23
Neglected customer service and unprofessional staff mentioned in several reviews.
Location
8.77
The hotel location is frequently praised in the reviews as convenient and central.
Room Quality
5.22
Guests reported issues with room conditions, including noise and cleanliness.
Amenities
6.25
No specific amenities were highlighted as exceptional in reviews.
Value for Money
7.71
Some mentions of good value for the price, but overshadowed by other complaints.
Food and Beverage
6.76
Not mentioned in reviews, hence rated against usual expectations.
Overall Experience
6.23
The overall experience reflects mixed reviews with significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:46

Property Description

Vibrant Location in Nana, Bangkok

Comfortable Rooms with City Views

Dining and Entertainment Options

Experience the vibrant Nana precinct at Grace Hotel in Bangkok. Enjoy city views from our comfortable rooms with free WiFi and parking. Indulge in Thai and international specialties at our restaurant, then unwind with live music and a variety of beverages at the bar. Don't miss out on the nearby attractions like Nana Plaza and Central Embassy. Book now for a memorable stay in the heart of Bangkok.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.3
Based on 2868 reviews
Cleanliness: 4.26
Service: 5.23
Location: 8.77
Room Quality: 5.22
Amenities: 6.25
Value for Money: 7.71
Food and Beverage: 6.76
Overall Experience: 6.23
M
MR • extended_group • pk
1
Two friends can never be comfirtable in this hotel without multikeys facility .
Pros:

COUNTER STAFF VERY RUDE AND UNPROFESSIONAL WHEN WE ASK SOMETHING . THEY GIVE ONLY ONE ROOM KEY CARD WHICH IS VERY VERY UNETHICAL FOR TWO MEMBERS ROOM . NO ONE CAN SLEEP OR REST WITHOUT TWO KEYS.

Cons:

They give only one room key card. that makes worst experience in this hotel . For single man it,s comfirtable but not for comfirtable for two roommates.

2026-03-13 • via Nuitee
M
Mohammed • solo_traveller • sa
10
مريحه
Pros:

كل شئ

Cons:

لاشئ

2026-03-11 • via Nuitee
A
adnan • couple • kw
1
لا يصلح للسكن البشري
Pros:

موقع الفندق

Cons:

الفندق قذر وبه اصلاحات وازعاج والمفروض عدم استقبال زبائه عدم احترام لوحه عدم الازعاج من قبل الموظفون سيء من جميع النواحي الحمام به صراصير رغم التجديد الدش مكسور

2026-03-11 • via Nuitee
D
dawood • couple • om
6
2026-03-10 • via Nuitee
B
BENWEI • extended_group • th
4
心情郁闷
Cons:

我已经在前台订了酒店了，但是我又不小心在手机平台上，订了一个同一天的房间，我让前台给我退了一个房间，不管怎么说前台都不同意退了一个房间，我已经有一个房间了，两个房间我睡得过来吗？但是不管我找了一个翻译，怎么和他们沟通协调给我退了一个房间，前台都不同意

2026-03-09 • via Nuitee
S
Sonzogni • solo_traveller • ch
8
2026-03-08 • via Nuitee
A
Andrew • family_with_children • th
8
Pros:

Room was excellent clean comfortable no complaints

Cons:

Hotel is in the middle of refurbishment extensive building work outside so parking my car was difficult

2026-03-05 • via Nuitee
E
ETSAall • couple • pt
5
2026-03-04 • via Nuitee
زايد • solo_traveller • sa
5
2026-03-03 • via Nuitee
J
Jean • solo_traveller • fr
5
Établissement prometteur quand tous les travaux seront finis
Pros:

Chambre propre et bien équipé si vous prenez à partir des luxe !

Cons:

Établissement en travaux

2026-03-02 • via Nuitee
Y
YASER • couple • bh
8
فندق للعزاب
Pros:

موقع الفندق جدا ممتاز في وسط شارع العرب كل ما تحتاجه حواليك

Cons:

ازعاج بالغرفه من العمال

2026-02-26 • via Nuitee
L
LAITH • solo_traveller • jo
10
2026-02-25 • via Nuitee
S
Sophie • couple • de
7
Pros:

Kühlschrank auf dem Zimmer, gratis Wasser, tägliche Reinigung des Zimmers

Cons:

Verfärbte Handtücher, in der Lobby wird geraucht (erlaubt), große Baustelle vor der Tür, Teppich im Zimmer und Möbel sehr alt und sollten ersetzt werden

2026-02-25 • via Nuitee
A
Abdullah • solo_traveller • sa
10
2026-02-25 • via Nuitee
A
alnoman310 • solo_traveller • bd
7
Pros:

Everything is good!

2026-02-23 • via Nuitee
M
Mark • family_with_children • gb
2
Pros:

Good location

Cons:

The hotel is not advertising correctly on Booking as there is no mention of the extensive refurbishment work and no pool.34 degrees outside and no pool!!

2026-02-23 • via Nuitee
S
Salem • solo_traveller • ae
7
اقامه جميله
Pros:

قريب من المطاعم والصرافين والمحلات

Cons:

كل شي جيد

2026-02-22 • via Nuitee
M
muhammad • solo_traveller • pk
10
Pros:

Stuff not corporate any Passengers

2026-02-22 • via Nuitee
A
Almughairi • couple • sa
9
2026-02-22 • via Nuitee
M
MICHAEL • solo_traveller • ca
9
2026-02-14 • via Nuitee