Village Hotel Glasgow

Hotels
•
Village Hotels & Leisure Clubs
8.5 (3793 reviews)
7 Festival Gate, Pacific Drive , Glasgow , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice amenities
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
7.96
Some cleanliness issues mentioned, including dirty shower head.
Service
9.43
Staff were described as helpful, friendly, and attentive throughout the stay.
Location
8.97
Great location for access to city centre and events.
Room Quality
8.42
Room comfortable, but mentioned noise issues and temperature control problems.
Amenities
8.95
Good amenities such as a nice pool and helpful facilities.
Value for Money
7.91
Breakfast considered not worth the price; some food quality complaints.
Food and Beverage
7.46
Breakfast was disappointing; restaurant food lacked ingredients.
Overall Experience
8.93
Generally positive with some notable concerns addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:45

Property Description

Convenient Location near Major Venues
The Village Hotel Glasgow is strategically located near the SECC, SSE Hydro Arena, and Clyde Auditorium, making it the ideal choice for guests attending events or concerts in the area.

Luxurious Amenities for Ultimate Comfort
With 120 stylish bedrooms equipped with modern conveniences like free Wi-Fi, LED TVs, and en-suite bathrooms, guests can relax in comfort. The addition of Sky TV and the Sky Sports channel ensures entertainment for all.

Dining Excellence and Leisure Facilities
Indulge in delectable dishes at the Village Pub & Grill, offering a diverse menu using fresh local ingredients. After a satisfying meal, unwind at the extensive leisure facility with a 20-metre pool, steam room, and sauna.

Experience the perfect blend of convenience, luxury, and entertainment at Village Hotel Glasgow. Book your stay now and elevate your Glasgow experience!

Important information:

The property will contact guests after receiving booking confirmation with additional details related to their stay.

Check-in and check-out is done at the self-service kiosks.
Please note that Village Hotels do not accept cash payments or checks.
The credit or debit card used to make the booking must be available on check in at the hotel.
Please note that children’s swim times apply.
Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.
Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

8.5
Based on 3793 reviews
Cleanliness: 7.96
Service: 9.43
Location: 8.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 8.93
B
Brampton • couple • gb
2
Stay somewhere else
Cons:

Very poor response from staff to complaint. Staff protest outside very loud music playing night and early morning. Has been going on for months but no mention on website, at check in, no discount. Told that's not how village hotels do business and given an email address to raise complaint.if this is how they treat customers pity their staff. Stay somewhere else.

2026-02-14 • via Nuitee
E
Elliot • couple • gb
8
2026-02-14 • via Nuitee
F
Fiona • solo_traveller • gb
9
Quite pricey for one person, but great facilities.
Pros:

The swimming pool was very good. Despite it being a busy Sunday afternoon with lots of families in the pool, there was a lane available just for swimming up and down, so I had a great 30 minutes doing just that. I ended up with a room with two double beds even though I was staying in the hotel by myself, and the room was really spacious, warm and comfortable. I enjoyed a meal and glass of wine in the busy bar/grill. The staff at both reception and restaurant were very friendly and efficient. The hotel was very conveniently situated for the OVO, where I was going to see a show.

Cons:

Food and drink were expensive, as was the stay itself, though the facilities were such that I think it still offered reasonably good value for money.

2026-02-13 • via Nuitee
T
Tracy • family_with_children • gb
10
Pros:

Loved everything from my room to facilities

Cons:

Room service prices I fought were very expensive but other than that I had a great time

2026-02-13 • via Nuitee
M
McCartney • couple • gb
5
Pros:

Location and room

Cons:

Having to use QR code for restaurant to place order for food which didn't link to my room or the prepaid credit. Then had to go back to reception to get it fixed before I could order.
This is not the staffs fault this is a corporate decision to reduce staffing which soured the experience.

2026-02-13 • via Nuitee
R
Ross • couple • gb
8
2026-02-12 • via Nuitee
J
John • couple • gb
10
2026-02-10 • via Nuitee
L
Linsey • couple • gb
8
2026-02-09 • via Nuitee
S
Steven Kay • couple • gb
9
Overnight stay for concert. Lovely modern hotel, would stay again.
Pros:

Excellent location, modern facilities, near to the Ovo Hydro, good choice of food for breakfast

Cons:

Ordered breakfast when checking in but discovered it was cheaper to order the breakfast online rather than paying for it at the front desk

2026-02-09 • via Nuitee
E
Eileen Louise • couple • gb
9
2026-02-08 • via Nuitee
F
Fiona • family_with_children • gb
7
Very good.
Pros:

Good location, clean and comfortable.

Cons:

Communication poor prior to stay, example could not get info regarding restaurant and gluten free and when I asked if I was eligible to use pool, was told no so I paid extra. Then when I checked in was told it was included so I was refunded.

2026-02-08 • via Nuitee
K
kerry • extended_group • gb
8
Pros:

Idea location for the hydro

2026-01-31 • via Nuitee
N
Nicole • extended_group • gb
8
Pros:

Close to hydro

Cons:

Cleanness let it down also report damage and maintenance never came

2026-01-30 • via Nuitee
L
Lutz • family_with_children • de
9
2026-01-28 • via Nuitee
R
RHIANNON • couple • gb
5
Great hotel but management lets it down
Pros:

Lovely room, clean, comfortable. Staff doing their best.

Cons:

Union strike right out side. Blaring music in to all rooms at 6:30am it was awful. My husband was recovering from surgery and we had a 4 hour drive home exhausted after this. I had seen the strike was planned after I had booked and contacted to see if this would affect our stay and i was told it would have no impact. I would have cancelled the booking if I’d known.
Management should invest more in their staff: everyone deserves a liveable wage. If you see there is. Strike going on please book another hotel. It’s not worth it.

2026-01-28 • via Nuitee
K
Karen • couple • gb
10
A great nights sleep
Pros:

Staff were fantastic. Leanne on reception was great.

We got a free room upgrade, and free parking.

Blanche from the restaurant was an absolute delight. She was friendly, professional and so helpful on several occassions. A pure credit to the team.

Breakfast was buffet style, with lots of different options.

2026-01-28 • via Nuitee
H
Hume • solo_traveller • gb
9
Definitely would stay again
Pros:

The location, hotel and staff very friendly

2026-01-28 • via Nuitee
J
Jade • extended_group • gb
5
Very disappointed
Pros:

The only good thing about this property is the lesuire facilities

Cons:

Staff need to find manners , staff need to acknowledge that you are a human being and not a ornament I have never came across staff like it in my life , restaurant we selected serval dishes for our food choices all unavailable

2026-01-28 • via Nuitee
C
colin • extended_group • gb
9
Good value for money & friendly staff
Pros:

Clean & spacious

Cons:

Nothing in particular

2026-01-24 • via Nuitee
S
Shawni • family_with_children • gb
7
Great value for money
Pros:

Staff were super friendly throughout and very helpful, breakfast was good especially for the price and timings available, bed was very comfortable, room is a great size

Cons:

The window was a little noisy with the windy weather I was woken up a few times through the night as it seemed like part of the outside window was loose
Additionally, a small thing but no decaf tea / coffee options in the room and when I did call down to reception to see if this was an option there was no response

2026-01-24 • via Nuitee