Village Hotel Glasgow

Went to the bar here with friends and I was the nominated driver. I was charged the absolutely disgusting and extortionate price of £4.05 for a half pint of draught coke. I will never set foot in the place again and I definitely do not recommend this rip-off joint. I will be spreading the word to family and friends - and anyone else that will listen.

Booked a while ago through village hotel. Was really excited to stay with my partner. Unfortunately my partner was up vomiting all the night before we were due to check in. I was aware I had booked a saver rate and not entitled to any refund but thought there might be some good will especially to void bringing sickness to the hotel. The guy I spoke to said no. I said so if I don’t want to lose the booking we just need to come with her sick. He said ‘unless I can find another friend to bring with me.

Modern and clean .

Breakfast items were very limited.
room was good
Location is nice with ample parking

Gym was great and the staff were incredibly honest.
Left my Beats headphones in my room. Housekeeping staff went above and
beyond to ensure they were returned to me. Honestly at its finest.

Excellent location

Stayed for one night with hubby as we were seeing a show at the Hydro. It's only a 10min walk to the Hydro so a great location. Staff were friendly, room was lovely and very clean. Grill and bar has good pub grub and the breakfast was excellent. Overall we were really happy with our stay and the value for money. We will definitely return.

Good location. Onsite parking. Good bar and food. Comfortable bed and spacious room.

Absolutely appalled with our experience at Village Hotel and there customer service / complaints department who i logged this complaint with in Feb and was given this case number 193770 and have been emailing for weeks now with no response other than someone will get back to me .
Here is a overview of my issue.
We booked and paid for our stay directly through the hotel for our joint birthday, received a confirmation email and reservation number, and travelled all the way from Newcastle expecting a relaxing night away. On arrival, we were told there was no reservation under our name.
To make matters worse, we were informed that the payment had been returned and the booking cancelled — yet we were never notified of this. No email, no phone call, nothing. We arrived believing everything was confirmed and secure.
Instead of celebrating our birthday, we were left standing at reception while staff tried to locate a booking that apparently didn’t exist. During this time we lost use of the spa facilities because of the length of time it took and had to rearrange our meal booking due to the uncertainty and delays. We had a concert planned for that evening so we were no longer able to have our relaxing evening before we left.
Eventually, we were put into another room — but then shockingly asked to pay again in the morning, despite the entire issue being on the hotel’s side. The stress, disruption to our plans, and complete lack of communication completely ruined what was meant to be a special occasion.
We specifically booked direct thinking it would be the most trustworthy option. Sadly, this experience has proven otherwise and we will now avoid Village Hotels in future and I have changed my hotel stay for legoland in the August with my famiky due to this.
Very disappointing and not the birthday experience we had planned.

Amazing hotel to stay at will defo be back. Very friendly and helpful staff. Spacious and clean rooms. Loved that it had a Starbucks and bar. Pool area was fab

Great location, good
Otmosphere

Great gym, pool and location

Young lady on reception was excellent.

close to the ovo hydro and a short walk to swg3 venue aswell
nice clean rooms
good food at the restaurant
easy check in