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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Kid meals
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Emergency cord in bathroom
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Historic Charm with Modern Elegance
The Chester Hotel, a 19th-century listed building, seamlessly blends original features with contemporary design. Located in Aberdeen's Queens Road, this stylish hotel boasts a restaurant, free gym, and private dining rooms, offering a perfect blend of history and luxury.
Luxurious Amenities
Each room at The Chester Hotel is a haven of comfort, featuring free WiFi, a Nespresso coffee maker, Noble Isle toiletries, and more. The Gallery Bar serves exquisite Scottish cuisine, while the whisky bar offers a wide selection of drinks. Don't miss out on the delightful afternoon tea prepared by the hotel's pastry chefs.
Convenient Location and Leisure
Situated just 1.5 miles from Aberdeen Railway Station, the hotel also provides easy access to Aberdeen centre and the Ferry Terminal. With free on-site parking and proximity to Royal Aberdeen Golf Club, The Chester Hotel offers both convenience and leisure opportunities.
To experience the perfect blend of history and luxury, book your stay at The Chester Hotel today.
Please note that the gym is currently closed.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 17 years old stay for £15 per person per night when using an existing bed.
Children from 3 years old to 17 years old stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Brilliant location and very friendly staff
Peeling paint in the bathroom didnt look great
Petit déjeuner sympa
Chambre très froide et sdb aussi qui n’avait pas de chauffage !
Very upbeat and friendly staff. The food at lunchtime was good and the service was great.
It was a long way down many corridors and turns to the room
Very clean and excellent food
Nothing
We are return guests, we always stay when attending a function at the hotel, lovely rooms and bar area, restaurant excellent and a good breakfast too!
Bar was nice but was in a separate building
Reception and room was in a different building from restaurant and bar.
Had to go outside to get to restaurant
Very stylish , quite , professional
Nothing
The decor was wonderful, the staff were friendly and very helpful which was good as a service charge was added to everything, even a drink from the bar.
The prices of drinks and food were on the expensive side, we were also told that our only option for food on Sunday was a special Mother’s Day lunch at a cost of almost £60 each. No advance warning was given and no bar food was available.
On two nights we were told there was a ‘signature’ chef evening which again meant we couldn’t sit in the bar for drinks or have bar food, all tables were reserved. No advance warning. As we had arranged to meet friends who were also resident at the hotel it was very inconvenient and meant an expensive couple of uber rides into town which we did not anticipate.
The hotel is not suitable for guests with mobility problems. Steps everywhere, the lift didn’t go to reception, accessible rooms, the restaurant or the bar. It was steps to the front door and a walk outside. To get to the accessible room you had to navigate a slope down a fairly steep drive.
As I mentioned the staff were friendly and helpful but that is not much use when the amenities that you relied on are out of use due to functions. I expect functions to be in function rooms, not the residents bar.
There was confusion over the final bill, we were given a bar bill that was not ours, no signature had been obtained and it was lucky we spotted it.
Our room was okay, but we paid the same as our friends who had a much bigger more luxurious room.
Breakfast was good. The chef was happy to cook eggs to order and again staff were friendly and helpful.
On the whole it was okay, but because of the problems I mentioned we will most likely find somewhere else next year.
The breakfast was excellent. Well presented and the chef very obliging
Nothing
Gorgeous room. We booked a club room - great sized room with a great view. We had dinner in the hotel - great value.
It is clean, nice bar for chill times.
The breakfast service was not good, except for one attentive gentleman. The two girls seemed as if being there was more of an obligation than a job they cared about.
On the first day, one of the reception staff members smelled very bad, which was quite unpleasant. They also mishandled a gift that a friend had left for me at the reception.
The champagne was delivered the day after my arrival instead of upon arrival. Additionally, the room service attendant entered my room without knocking, which I found very intrusive. On top of that, they didn’t even know where the champagne came from or who it was for.
The radiator on the room makes a lot noise, turn off at night but rooms get cold very fast.
Overall, it was a catastrophe.
The bar area was good nothing to much from there.
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