The Elms Hotel

Hotels
7.2 (807 reviews)
London Road , East Retford , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Facilities for disabled guests
Non-smoking throughout
Kid meals
Outdoor furniture
Pet bowls
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Great location
Cons:
Noise disturbances
Cleanliness concerns
Dated decor

Categories

Cleanliness
6.16
Descriptions of dated furniture, noise from above, and some cleanliness issues noted.
Service
8.13
Friendly and attentive staff noted in several reviews.
Location
8.17
Great location mentioned multiple times, ideal for walking and food.
Room Quality
6.62
Rooms described as comfortable but needing updating and with some noise issues.
Amenities
7.15
Amenities noted were satisfactory but some rooms need modernisation.
Value for Money
6.61
Price is noted as reasonable but experiences varied regarding comfort.
Food and Beverage
8.16
Food quality praised repeatedly across multiple reviews.
Overall Experience
6.63
General satisfaction expressed, though with noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:49

Property Description

Historic Charm in Retford

Luxurious Accommodations
Experience comfort and convenience in every room at The Elms Hotel, complete with modern amenities like flat-screen TVs and tea/coffee facilities.

Delicious Dining Options
Savor delectable dishes throughout the day at our fully-licensed restaurant and bar, offering a diverse menu to cater to all tastes.

Versatile Event Spaces
Host your next event in style at our spacious function room, ideal for gatherings of up to 200 guests. Whether it's a meeting, special occasion, or private dining, we have you covered.

Book your stay at The Elms Hotel now and indulge in a memorable experience!

Important information:

Only the Family Room can accommodate children.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HUY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 807 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.17
Room Quality: 6.62
Amenities: 7.15
Value for Money: 6.61
Food and Beverage: 8.16
Overall Experience: 6.63
L
Lewis family_with_children gb
10
Excellent value for money.
2026-03-21 via Nuitee
J
John solo_traveller gb
8
Satisfied our needs without any issues
Pros:

All good

2026-03-20 via Nuitee
D
David family_with_children gb
10
Very relaxing stay
Pros:

Clean tidy very friendly staff

2026-03-12 via Nuitee
C
Courtney solo_traveller gb
7
Nice and chill
Pros:

Staff are lovely, room is great ! Lovely area

Cons:

People above my room were very noisy Saturday night kept me up a lot of the night. Other nights was lovely and quiet

2026-03-05 via Nuitee
G
george family_with_children gb
7
2026-03-02 via Nuitee
I
ian solo_traveller gb
10
2026-02-25 via Nuitee
N
Nicola family_with_children gb
5
Awful but with potential if only someone would spend the money to make this hotel better.
Pros:

The location was perfect for our visit, and the staff were extremely friendly. The bedding was clean and the bed comfortable.

Cons:

This building has the potential to be beautiful. However, the rooms are very tired, the bathroom was awful. There are holes in the wall and unfinished repairs, holes in the bath, a broken toilet seat and a door that has seen better days. The cleaners should also be advised to clean the skirting boards which were thick with dirt. As for the resident pigeons who are definitely roosting in the attic (not outside in the trees!!) kept us a awake scrabbling about and calling to each other from 4am 🥴. The radiators then turned on at 5am and knocked so loudly we thought someone was at the door, and did a poor job at heating the room. The corridor upstairs smells damp and the carpet on the stairs has seen better days.

2026-02-22 via Nuitee
S
Salim solo_traveller gb
9
Short
Pros:

Excellent

Cons:

No drinking water

2026-02-22 via Nuitee
P
Platinum solo_traveller gb
3
I would not book again!
Cons:

The Hotel is extremely dated with extremely dirty carpets in the rooms. I would not book this for staff again.

2026-02-10 via Nuitee
L
Laurie couple ae
7
Adequate
Pros:

Main issue was room was very noisy. Could hear people walking around thier rooms as floor boards creeked so loudly. Pipes were also very loud when other rooms flushed their toilets.

Cons:

See above

2026-02-09 via Nuitee
J
Jennifer family_with_children gb
10
Pros:

Lovely clean room, staff are exceptional, so happy to help in any way.
Definitely will be back 😊

Cons:

N/A

2026-01-25 via Nuitee
C
Christine solo_traveller gb
3
Would only consider visiting mid-week.
Pros:

Location.

Cons:

There are no facilities if you check in on Sunday for Monday business meetings. No bar or restaurant. The place seemed to be deserted after 6:00pm. The breakfast was poor and overpriced. Having one appeared to be an inconvenience.

2026-01-19 via Nuitee
C
Christopher extended_group gb
10
Pros:

We stayed in the converted stables and the room was spot on and excellent value for money. We didn't eat but there but the bar was great and very reasonably priced. I would definitely go back and definitely recommend booking and staying there.

2026-01-19 via Nuitee
J
Janet Alice extended_group gb
4
Pros:

Fair

Cons:

Air-conditioned event hall.

2026-01-19 via Nuitee
K
Karen couple gb
8
Great for what I needed
Pros:

It was very clean. Lovely hot shower. Plenty of tea and coffee in the room. bed was comfy

2026-01-19 via Nuitee
S
Stephen solo_traveller gb
9
2026-01-19 via Nuitee
I
IAN JAMES solo_traveller gb
9
2026-01-19 via Nuitee
J
James solo_traveller gb
7
straight forward and trouble free.
Pros:

The staff were pleasant and helpful. I very much enjoyed my meal (thai green curry) which they made "hotter" on request. There were plenty of parking options. Power sockets were dotted all around the room allowing a lot of flexibility.

Cons:

I was staying in "the stables" which I would say were fairly "basic". Nothing wrong per se, but maybe a little dated. The main issue was that it was *very* warm so I wasn't all that comfortable, but then most places are no better...
Even though my window had to be left wide open, I did not experience any noise as I was quite set back from all the local roads and the main hotel.
The TV was a bit old and small, but it worked, which is better than I can say for other hotels.
The shower did not have the most straight forward mixer requiring the odd urgent retreat and adjustment..

For the most part. There was nothing I would actually complain about.

2026-01-19 via Nuitee
E
Emma family_with_children gb
6
Basic
Pros:

Liked the privacy of staying in the stables block.
Able to get drinks in bar are and sit outside in the garden

Cons:

Continental breakfast was very poor and consisted of only a bowl of pre poured cornflakes and 2 pieces of toast for £8.99
No hairdryer in room had to go and ask and no ironing facilities even though I had private messages and they confirmed that they did have ironing facilities.

2026-01-19 via Nuitee
J
Jon extended_group gb
7
2026-01-19 via Nuitee