Best Western Waukesha Grand

Hotels
•
Best Western
8 (561 reviews)
2840 North Grandview Boulevard , Pewaukee , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable rates
Cons:
Cleanliness issues
Noisy hallways
Dated appearance

Categories

Cleanliness
7.14
Some reviews indicate cleanliness issues, such as unclean bathrooms and found items in rooms.
Service
8.61
Staff generally received positive remarks, especially in handling issues during the stay.
Location
8.65
Reviews frequently praise the hotel's convenient location to friends and attractions.
Room Quality
7.6
Rooms were noted as clean but described as somewhat dated with noise issues.
Amenities
8.13
Amenities like the pool and breakfast were generally appreciated, but with room for improvement.
Value for Money
8.09
Most reviews consider the hotel to be affordable and reasonable for the price.
Food and Beverage
7.64
Breakfast quality received mixed reviews, with suggestions for improvement.
Overall Experience
8.11
Overall experience was generally positive, despite some cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:41

Property Description

Convenient Location
Situated off Highway 94, the Best Western Waukesha Grand offers easy access to nearby attractions and amenities.

Comfortable Accommodations
Experience spacious rooms with modern amenities such as free Wi-Fi, a work desk, and a refrigerator.

Relaxing Amenities
Take advantage of the indoor pool, hot tub, and complimentary gym access during your stay at our hotel.

Ready to experience comfort and convenience at the Best Western Waukesha Grand? Book your stay now for a memorable trip.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 561 reviews
Cleanliness: 7.14
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
A
Austin • solo_traveller • us
3
2026-04-18 • via Nuitee
K
Kayla • family_with_children • us
8
2026-04-17 • via Nuitee
D
Denise • solo_traveller • us
2
Poor service
Pros:

It was easily accessible. The room was clean and comfortable.

Cons:

My husband took a shower first and told me to be very careful when getting out because the bottom of the tub was higher than the bathroom floor. There also was no hand rail or any indication of this. I would consider that a safety hazard.

There was a group of 8-10 people playing cards and drinking beer in the breakfast area when we checked in.
Unfortunately we could hear them in our room.

We went to eat breakfast at 7am only to find the breakfast area full of children and adults in town for some sporting event and there was no hot food.

We had coffee and were finally able to get a biscuit and gravy. Rather poor planning for someone to not be watching that with as many people as were staying there.

Would probably not recommend this particular hotel.

2026-04-17 • via Nuitee
W
William • solo_traveller • us
3
2026-04-13 • via Nuitee
G
Gayle • solo_traveller • us
9
All around great place. Just need to pay attention to your charges
Pros:

Great breakfast. Lots of options

Cons:

That I paid for it online and then to got charged. When I checked in I had to wait to get things reversed

2026-04-11 • via Nuitee
G
Gerald • couple • us
8
2026-04-10 • via Nuitee
K
Kari • couple • us
9
Pros:

Clean and comfortable beds

2026-04-08 • via Nuitee
A
Arulnambi • family_with_children • us
9
2026-04-02 • via Nuitee
J
Justine • family_with_children • us
9
2026-04-01 • via Nuitee
B
Brenda • solo_traveller • us
6
Was not as good or comfortable, as in the past.
Pros:

Covenient location.

Cons:

I was given a room outside the elevator and was noisy.
When I went for breakfast on a couple of the days, there was barely any food. I don't feel that someone was doing their job in keeping up as several customers came down for breakfast and turned around and left. If this is something that is offered, it should be available.
There seemed to be some sketchy people this time that were there that I don't think were staying. I'm sure you may helpp people out but was not comfortable for me.
I don't feel that the staff was very friendly.

2026-03-30 • via Nuitee
P
Peloquin • family_with_children • us
9
2026-03-30 • via Nuitee
I
Ingolf • family_with_children • de
8
2026-03-29 • via Nuitee
J
Jim • couple • us
8
Great facility, not so hot food for extended stsys.
Pros:

Stayed 4 days, checking in today for another 4. Breakfast options never varied. After 4 meals and now anther 4 coming up.....some change in entrees would be appreciated. I stay where the food is best!

Cons:

Receptionists!!

2026-03-29 • via Nuitee
D
Denica • family_with_children • us
10
2026-03-28 • via Nuitee
W
William • couple • us
10
2026-03-24 • via Nuitee
D
Debbie • couple • us
10
2026-03-23 • via Nuitee
S
Sessions • solo_traveller • us
8
Pros:

Food

2026-03-23 • via Nuitee
K
Kramer • family_with_children • us
10
2026-03-16 • via Nuitee
H
Heidi • family_with_children • us
10
2026-03-16 • via Nuitee
S
Shane • extended_group • us
5
Was out of the place quicker than the wind blowing outside
Pros:

Location of the place and the affordability of the room were main factors for booking this hotel. There really wasn't anything else that I can say since there was a power outage.

Cons:

The attitude of the staff behind the counter had a very poor attitude with me and several other guests that had booked rooms. Obviously we knew we wouldn't able to stay but she was very rude when asked if we would be compensated for not being able to check in. Unprofessional to say the least

2026-03-15 • via Nuitee