City Hotel Biel Bienne Free Parking

Hotels
7.8 (3129 reviews)
Aarbergstrasse 29 , Biel , ch

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good value for money
Friendly service
Nice breakfast options
Cons:
Cleanliness issues
Some rooms too small
Heating problems

Categories

Cleanliness
6.51
Several reviews mentioned cleanliness issues, such as dirty reception and poor bathroom conditions.
Service
8.48
Many guests appreciated the service, highlighting the helpfulness of the staff.
Location
8.02
The location was praised in several reviews, although some expressed minor concerns regarding the area.
Room Quality
7.47
Some reviews mentioned nice rooms, but others noted issues like small sizes and heating problems.
Amenities
7.5
Amenities such as free parking and breakfast were appreciated; however, sparse details affected the score.
Value for Money
8.46
Multiple guests emphasized good value for the price, indicating satisfaction with their stays.
Food and Beverage
8.01
Breakfast was frequently mentioned positively, with guests appreciating the selection and quality.
Overall Experience
7.98
Overall, guests expressed a generally positive experience despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:35

Property Description

City Hotel Biel Bienne Free Parking is a gem conveniently situated just minutes away from Lake Biel, the railway station, and the captivating Old Town of Biel/Bienne. Guests can enjoy complimentary WiFi, internet access in all rooms, and one free parking spot per room.

Unbeatable Convenience:
Rates cover the use of fax and copy machines at the reception, as well as the internet workstation in the lobby.

Prime Location:
With a bus stop located right in front of the hotel, exploring the city is a breeze.

Ready to experience comfort and convenience at its best? Book your stay at City Hotel Biel Bienne Free Parking now!

Important information:

The hotel is not accessible for disabled people.

Please note that the reception closes at 19:00 on Sundays.

Guests arriving outside the official check-in time are kindly asked to contact the property in advance in order to arrange the check-in. Contact details can be found on the booking confirmation.

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

7.8
Based on 3129 reviews
Cleanliness: 6.51
Service: 8.48
Location: 8.02
Room Quality: 7.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 7.98
M
Marchand solo_traveller fr
6
Pros:

Grande chambre et parking.

Cons:

Choix du lit double non respecté. Une serviette pour deux malgré relance. Ampoule HS sans être changée.
Douche bouillante malgré 10 minutes d'attente eau ouverte. Pas de ravitaillement au petit déjeuner à 9h15...

2026-08-29 via Nuitee
C
Claudia couple ch
8
2026-08-29 via Nuitee
F
frederic solo_traveller fr
10
Pros:

Très bien et petit déjeuner super

Cons:

L'es douche minuscule

2026-08-29 via Nuitee
C
Catherine solo_traveller fr
8
Pros:

le parking gratuit juste derrière l'hôtel, petit déjeuner complet

Cons:

l'hôtel donne sur une rue à forte circulation, mieux vaut demander une chambre donnant sur l'arrière

2026-08-28 via Nuitee
H
Hubmann couple ch
7
In sehr guter Lage zum See.
Pros:

Die Lage zum Festival-Gelände war super. Die Auswahl beim Frühstück war gut. Leider war es zwischen den Buffets sehr eng und es hatte im Raum keinen Platz mehr zum Sitzen. wir mussten uns zu einer Gruppe in der Lobby setzen.

Cons:

Das Zimmer war trotz Ventilator extrem warm. Wir mussten das Fenster öffnen, sonst hätten wir wie keine Luft bekommen. Dadurch war es halt extrem lärmig.

2026-08-28 via Nuitee
U
Ursula extended_group ch
7
Pros:

Tolles Frühstücksbuffet

Cons:

Das eine Zimmer war gegen die Strassenseite. Sehr laut!

2026-08-28 via Nuitee
M
Michele solo_traveller ch
5
Pros:

Staff

Cons:

Noise. Heat

2026-08-28 via Nuitee
T
Tanja couple ch
6
2026-08-28 via Nuitee
E
Estelle solo_traveller ch
9
Pros:

L'emplacement

2026-08-27 via Nuitee
R
RAF solo_traveller pl
7
2026-08-27 via Nuitee
G
Gisela couple de
6
Wir waren auf Durchreise. Dafür ist das Hotel geeignet.
Pros:

Betten gut. Zimmer auch.

Cons:

Sehr viel Gewusel beim Frühstück. Ungemütlich.

2026-08-26 via Nuitee
P
Philippe couple ch
9
Agréable et confortable. Correspond aux attentes
Pros:

Très bien, je suis un habitué des lieux.

Cons:

Rien, tout bien.

2026-08-26 via Nuitee
J
jacek couple pl
1
Insatisfecho tengo que ir otra vez dado que no voy regalar mi otra reserva que no la quieren anular
Pros:

Nada

Cons:

Personal de hotel no sabe solucionar problemas de los clientes. Solo les interesa tu dinero.
Me equivoqué con los días de la reserva puse 24/8/26 hasta 26/8/26 y realicé el pago y me di cuenta que los días que quería eran 17/8/26 hasta 19/8/26 .
Intenté contactar con mensaje i informar de mi error y simplemente cambiar fechas. Nada que hacer ni caso .
Hice otra reserva con días correctos pensando que entenderán y devolverán primera reserva .
Nada que hacer se quedan con dinero de las dos reservas así se trata los clientes que se equivocaron.
Hice dos solicitudes a través de booking de la devolución de la reserva y las denega el hotel.
Ni siquiera les interesa el porqué.
Ninguna gana de entender. Ni siquiera leen los mensajes. En el hotel lo mismo les da igual,
Opinar si es normal esto .

2026-08-26 via Nuitee
H
Hermann couple de
8
2026-08-26 via Nuitee
J
jacek couple pl
1
Pros:

Nada

Cons:

Falta de nevera en la Habitacion aire acondicionado.
Hice la primera reserva equivocada luego la segunda correcta y no devolvieron el dinero de la reserva equivocada. Nunca volveré a este lugar. Me faltan palabras para describir este hotel y su personal

2026-08-26 via Nuitee
D
Davide couple es
9
2026-08-26 via Nuitee
C
Christine solo_traveller de
6
Für eine Nacht ok
Pros:

Gute Beratung durch Personal, Frühstück war gut nah zum See, parken kostenlos

Cons:

Das Hotel war abgenutzt

2026-08-26 via Nuitee
J
Joanna family_with_children ch
7
Pros:

gutes Frühstück, zentrale Lage, schöne Zimmer

Cons:

jedoch ein sehr kleines Speisesall für so ein grosses Hotel. Die Tische beim Frühstück waren schnell alle besetzt,das Personal hat es nicht geschaft sie so schnell zu räumen.

2026-08-25 via Nuitee
J
Johannes couple de
6
Günstig, aber im Sommer eher schlecht
Pros:

Gute Lage, günstig für dieses Land, Frühstück in Ordnung

Cons:

Keine Klimaanlage. An Schlaf war wegen der Hitze kaum zu denken

2026-08-25 via Nuitee
H
HOLDRIO solo_traveller ch
7
2026-08-25 via Nuitee