Best Western Inn Florence

Hotels
•
Best Western
7.5 (625 reviews)
1808 West Lucas St , Florence , US
+1 843-678-9292

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms and well-maintained property
Comfortable beds and good linens/towels
Convenient location off I-95 and near Cracker Barrel/local dining
Hearty/consistent breakfast
Friendly, helpful staff
Good value / economical pricing
Cons:
Occasional strong cleanliness failures (reported bed bugs, pubic hair, disgusting pool)
Some rooms dated; bathroom updates needed
Outside noise and train disturbance at night
Sketchy-feeling neighborhood after dark
Breakfast timing/availability issues (items gone early) and lack of drinking water/dispenser

Categories

Cleanliness
6
Mixed signals: many guests repeatedly note clean rooms, well-maintained property and fresh-smelling linens, but several severe cleanliness complaints appeared (smoky rooms, pubic hair in tub, reported bed bugs, filthy pool) that significantly lower this score.
Service
9
Consistently praised: multiple reviews call staff pleasant, helpful and commend specific employees; office/front-desk service described as friendly and attentive.
Location
7.5
Convenient location off I‑95 and within walking distance to Cracker Barrel and local dining (frequently cited as a positive), but some guests mention a sketchy neighborhood and train/outside noise at night.
Room Quality
7
Generally comfortable beds and adequate rooms with some tasteful updates noted, but rooms are occasionally called dated and there are isolated but serious reports (bed bugs, maintenance issues, moving toilet) that pull the rating down.
Amenities
7
Breakfast is a repeatedly mentioned asset, and basic amenities are present, but guests noted issues: pool cleanliness and hours, lack of drinking water/dispenser, and limited breakfast items at times.
Value for Money
8
Frequently described as economical and good value for a stopover (many say they would return), reflecting a positive price-to-quality perception.
Food and Beverage
8
Breakfast is regularly described as hearty and one of the best aspects of the stay; occasional negatives (items gone early, no water available) slightly temper the score.
Overall Experience
7.5
Overall sentiment is mildly positive with many guests saying they would stay again and praising cleanliness, comfort and breakfast, but occasional serious negative incidents and neighborhood/noise concerns produce a mixed overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Luxurious Accommodation in Florence
Modern Amenities
Experience comfort and convenience at Best Western Inn Florence. Relax by the seasonal outdoor pool or unwind in the air-conditioned rooms with free WiFi. Each room features a flat-screen TV and cozy bed linen. Start your day with a delicious buffet or continental breakfast. Benefit from free private parking, a business centre, and a 24-hour front desk for all your needs. Conveniently located just 8 km from Florence Regional Airport, make Best Western Inn Florence your top choice for your next stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 7, 2026 until Sat, May 29, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLO

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 625 reviews
Cleanliness: 6
Service: 9
Location: 7.5
Room Quality: 7
Amenities: 7
Value for Money: 8
Food and Beverage: 8
Overall Experience: 7.5
W
William • couple • us
8
Overall good for the price
Pros:

Did not get breakfast

Cons:

Bathroom fan is too loud bathtub worn out in bottom

2026-11-01 • via Nuitee
G
Gennadii • family_with_children • us
5
Cons:

В номере сильно пахло сигаретами

2026-10-30 • via Nuitee
A
Alicia • couple • us
10
Enjoyable experience, will definitely stay there again.
Pros:

Clean and comfortable and nice breakfast.

2026-10-26 • via Nuitee
A
Arias • couple • us
2
2026-10-25 • via Nuitee
M
Mary • couple • us
6
If traveling south through Florence a good stop.
Pros:

Easy on and off from I 95
One if the best, yes, best motel breakfasts💗
Options for local dining available.

Cons:

Rooms are dated but clean and adequate actually nothing bad about the stay

2026-10-22 • via Nuitee
J
John • couple • us
8
2026-10-21 • via Nuitee
C
Christie Keyes • family_with_children • us
10
Pros:

I loved the bed, very comfortable

Cons:

N/a

2026-10-20 • via Nuitee
R
Rosemary • couple • us
9
Pros:

We got in late because we had traveled from northern VT. Breakfast was over at 0900 and my wife missed it. Luckily i got her some eggs and took back to room. Sausage was gone

Cons:

Breakfast till 1000

2026-10-17 • via Nuitee
M
Michael • couple • us
8
We slept very well. We would stay again
Pros:

Very quite. Very comfortable

Cons:

Location, but we were never inconvenienced

2026-10-14 • via Nuitee
K
Kathleen • couple • us
10
clean room comfortable bed good location
Pros:

Very convenient, right off I95

Cons:

Nothing

2026-10-14 • via Nuitee
K
keith • solo_traveller • us
7
Pros:

The room was OK, nothing to write home about.

Cons:

The room was OK but that's just it nothing bad but nothing great

2026-10-11 • via Nuitee
R
robert • solo_traveller • us
7
2026-09-18 • via Nuitee
E
Erica • couple • us
10
Far exceeded my expectations
Pros:

I can't think of a single thing that I didn't like about my stay. The maintenance crew for the property likely has had no days off in years. They have everything patched, painted, cleaned, updated you name it. You know a best western is dated but this one has been tenderly loved and cared for. The office staff are so nice and it smells very very good. You know the hotels where it smells artificially good and they're covering up the bad smells? This is not that honey. It smells like clean linen and fresh air. The sheets are soft and clean and don't even get me started on the towels. I've never seen a fluffier yet scritchy towel in my life. This place exceeded my expectation's dude. And you can walk to the cracker barrel?? Sign me up. This is the only place I ever need to stay in in Florence.

Cons:

Not a thing!! Keep doing your thing

2026-09-15 • via Nuitee
S
Shirley • couple • us
10
2026-09-05 • via Nuitee
H
Hector • solo_traveller • us
9
2026-09-01 • via Nuitee
S
sarah • couple • us
10
2026-08-30 • via Nuitee
K
Kim • solo_traveller • us
2
2026-08-28 • via Nuitee
A
Allen • couple • us
8
Lovely economical place to stay
Pros:

The cleanliness and the remodeling done was done exceptionally well.

Cons:

Wasn’t able to manipulate the curtains to shut out light and the outside noise was loud - including the trains during the night

2026-08-26 • via Nuitee
S
Schutz • family_with_children • us
6
2026-08-23 • via Nuitee
D
Drema • solo_traveller • us
10
2026-08-21 • via Nuitee