Best Western East Zion Thunderbird Lodge

Hotels
•
Best Western
9.4 (133 reviews)
Junction SR 9 & US-89 East Zion, Orderville, Utah, 84755 , Mount Carmel , US
+1 435-648-2203

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Facilities

ATM/banking
Gift shops or newsstand
Hiking/biking trails nearby
Television in common areas
Safe-deposit box at front desk
Front desk (limited hours)
Express check-out
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Clean, updated and spacious rooms
Very convenient location for Zion and other parks
Friendly and helpful staff (multiple mentions)
On-site amenities: restaurant, pool, golf course, gas station, gift shop, laundry
Many guests would return and recommend
Cons:
Occasional operational/service lapses (desk unattended, check-out/no-vacancy confusion)
Nighttime noise incident from sprinkler reported
No free breakfast and limited meal options mentioned by some

Categories

Cleanliness
9.4
Multiple reviewers explicitly note rooms are updated, very clean, and nicely kept; a single noise incident (sprinkler) disturbed sleep but cleanliness itself is consistently praised.
Service
9
Many comments praise friendly, helpful staff (specific praise for reception staff), but isolated service negatives (desk unattended until 3pm, no-staff/no-vacancy incident) reduce the score slightly.
Location
9.6
Frequently described as conveniently located for Zion (and Bryce) with easy park access and on-site gas/convenience — repeatedly called an ideal base for visiting nearby parks.
Room Quality
9.6
Rooms are described as updated, spacious, comfortable with good features (walk-in shower, pleasant patios); reviewers repeatedly call rooms lovely and family-friendly.
Amenities
9.4
On-site amenities (pool, golf course, restaurant, gift shop, gas station, laundry) are frequently highlighted; some limitations noted (no free breakfast).
Value for Money
9.4
Many reviewers say they'd return and recommend the property, calling it a great base for parks and convenient — overall value perceived as high.
Food and Beverage
9.4
Hotel restaurant and specific menu items receive strong praise (several mentions of very good food and specialty items); one comment mentions limited meal options but overall positive.
Overall Experience
9.4
The dominant sentiment is highly positive — many 'fantastic stay' comments, repeat visits, and recommendations; a few operational issues keep the score from perfect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Recreational Amenities:
Practice your swing on the golf course and enjoy the outdoor pool and spa tub.

Featured Amenities:
Benefit from complimentary wireless internet, gift shops, and a common area with a television.

On-Site Dining and Accommodation:
Savor a meal at Thunderbird Restaurant and unwind in one of the 61 guestrooms with balconies.

To book your stay at Best Western East Zion Thunderbird Lodge, visit our website now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.4
Based on 133 reviews
Cleanliness: 9.4
Service: 9
Location: 9.6
Room Quality: 9.6
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 9.4
L
Lisa
10
Pros:

Restaurant was nice and had very good food

2025-10-05 • via Nuitee
I
Igor
10
Pros:

Great facility

2025-10-01 • via Nuitee
G
Gail • family
8
Pros:

Rooms updated & clean. Loved the charm & nostalgic Thunderbird Restaurant.

2025-09-23 • via Nuitee
J
Joan • family
10
Pros:

Loved the room and walk in shower!

2025-09-20 • via Nuitee
J
Jeff • family
10
Pros:

Clean, nice patio.

2025-09-17 • via Nuitee
I
Iryna • partner
10
Pros:

Nice and clean place to stay in 30 - 45 min drive to Zion. Has pool, Golf course, dineing, like everything you need for a stay.

2025-09-08 • via Nuitee
D
Danny • family
10
Pros:

Efficiency and friendliness of the staff.

2025-09-01 • via Nuitee
V
Verified traveler
4
Pros:

Sprinkler system started during the night. It made a lot of noise and kept me awake.

2025-08-30 • via Nuitee
J
James • family
8
Pros:

Nice people

2025-08-13 • via Nuitee
V
Verified traveler
8
Conveniently located
Pros:

There's nothing fancy about this hotel, but it was comfortable and very nicely located to get to Zion (great option if you want to avoid the Springdale traffic). The front desk staff were super friendly and very helpful. It was also quite convenient to have gas stations and a convenience store right by.

2025-08-07 • via Nuitee
P
Paul • family
10
Pros:

Everything wasgreat

2025-08-05 • via Nuitee
G
Gary
10
Pros:

Fantastic stay. Nick on reception was great. Explained everything on check in. Room was lovely. Very spacious and clean. Pool is open intil 10pm.

2025-08-04 • via Nuitee
C
CARLOS
10
Pros:

Convenient in every aspect—highly recommended.

2025-08-01 • via Nuitee
E
Enrique • family
10
Pros:

Excellent customer service. This is a convenient location to visit the several parks and natural attractions nearby

2025-07-28 • via Nuitee
G
Gregory A. Hogge
10
Pros:

Family and I like staying here and using the east entrance to the park.

2025-07-23 • via Nuitee
C
Cammie
8
Meh
Pros:

No one at desk until 3pm. Left a day early, went to office the night before at 9pm and was greeted with a no vacancy sign. No one there. Parking lot had 10 vehicles in it. I guess they never knew we left a whole day early.

2025-07-21 • via Nuitee
P
Prakash • family
10
Pros:

Very close to Zion national park and visitor center

2025-07-21 • via Nuitee
A
allan
10
Pros:

Setting was fantastic; dinner was great; gas station on site, pool, golf course; restaurant; gift shop... all on site.

2025-07-21 • via Nuitee
J
Jennifer
10
Pros:

It was a great hotel and we enjoyed our stay!

2025-07-14 • via Nuitee
S
Sissie
10
Pros:

We will definitely be back at this spot. Rooms are large , clean, comfortable, and great for family. Thank you.

2025-07-13 • via Nuitee