Best Western on the Beach

Hotels
•
Best Western
8.1 (1182 reviews)
337 East Beach Boulevard , Gulf Shores , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great beach location
Helpful staff
Comfortable beds
Cons:
Limited amenities
Rude service
Maintenance issues

Categories

Cleanliness
7.99
Several reviews mentioned cleanliness positively, but some guests experienced issues with old smells and room maintenance.
Service
8.96
Mixed sentiments, with some complaints about rude staff, yet overall service was satisfactory.
Location
9.5
Location received high praise for being close to the beach and convenient to attractions.
Room Quality
7.95
Rooms were described as comfortable and nicely decorated, but some noted the need for updates.
Amenities
6.98
There were issues with pools being closed and not having certain amenities available, leading to disappointment.
Value for Money
7.44
Concerns regarding the high price given the experience and amenities provided.
Food and Beverage
7.49
Limited breakfast options and a lack of food service at other times led to mixed feelings.
Overall Experience
8.46
Overall experience was good with enjoyment of the location and comfort, but marred by service and amenities issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:10

Property Description

Beachfront Hotel in Gulf Shores, Alabama

Indoor and Outdoor Pools: Enjoy a relaxing stay with access to an indoor heated pool and two hot tubs, as well as a beach-side outdoor pool.

Convenient Amenities: Each room is equipped with a microwave, refrigerator, and coffee-making facilities. Free WiFi, parking, and a business centre are available for all guests.

Dining and Attractions: Indulge in beachfront dining at the Island Pancake House. Explore nearby attractions like the Alabama Gulf Coast Zoo and Waterville amusement park just minutes away.

Book your stay at Gulf Shores Best Western for a perfect beach getaway!

Important information:

Guests must be 21 or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 1182 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9.5
Room Quality: 7.95
Amenities: 6.98
Value for Money: 7.44
Food and Beverage: 7.49
Overall Experience: 8.46
A
Amy • couple • us
10
Can't wait to come back
Pros:

Loved the location rooms were clean and comfortable

Cons:

There was no outdoor shower to clean feet/ beach supplies

2026-05-23 • via Nuitee
J
Jason • solo_traveller • us
10
Pros:

Everything was perfect

2026-05-23 • via Nuitee
M
Melton • couple • us
6
Pros:

Didn’t try the breakfast,would have had a later lunch time menu.

Cons:

We made reservations 3 months in advance and requested high room level. We were given 1st floor.

2026-05-23 • via Nuitee
K
kathy • solo_traveller • us
8
Such a beautiful view and comfortable bed. Just pray you don’t get close to the ice machine or the laundry if you want t
Pros:

Beautiful view! Comfortable bed!

Cons:

The hallway was very loud in the morning. Someone getting ice woke us up before 6am and that went on all morning. And around 7:30/8am the staff were so loud at the laundry.

2026-05-19 • via Nuitee
K
Kenneth • couple • us
9
Pros:

On the the beach, evening breeze coming in balcony

Cons:

Restaurant was not open, repairs?

2026-05-19 • via Nuitee
M
Merica • couple • us
10
Pros:

Perfect location, walking distance from everything

2026-05-19 • via Nuitee
T
Tony • solo_traveller • us
8
2026-05-18 • via Nuitee
C
Catencamp • family_with_children • us
10
Very pleasant stay. Would use again.
Pros:

The food was good and the staff was great!

2026-05-16 • via Nuitee
G
Grammer • couple • us
10
Can't wait to come back
Pros:

It was clean. Very friendly staff. The view was beautiful.cant think of anything

Cons:

A bar in the facility

2026-05-14 • via Nuitee
T
Temeka • family_with_children • us
5
I love location and access to the beach
Pros:

I love the location. It was directly on the beach and the room had a balcony

Cons:

First the room had smell of cigarette smoking and damp smell when entering the room appeared to be cleaned. We had spray deodorizer to be able to stay in the room. The pictures on website showed a more updated and comfortable room but that wasn't the case. The room had a dampness/ moisture to the sheets and our clothes. The room could use some updates and freshness to it. The patio door was very dirty and foggy. The whole building could stand some updating. It has an old feel to it.

2026-05-14 • via Nuitee
• family_with_children • us
8
OK
Pros:

Didn't eat breakfast

Cons:

The rates change every night try to stay another

2026-05-13 • via Nuitee
C
Cheryl • extended_group • us
8
2026-05-12 • via Nuitee
M
Mark • extended_group • us
7
2026-05-11 • via Nuitee
B
Bridget • family_with_children • us
10
2026-05-11 • via Nuitee
K
Kristi • solo_traveller • us
8
2026-05-11 • via Nuitee
H
House • solo_traveller • us
10
2026-05-09 • via Nuitee
V
virginia • solo_traveller • us
10
2026-05-09 • via Nuitee
A
Angie • family_with_children • us
10
2026-05-09 • via Nuitee
J
jenm8242017 • Couples • Pittsburgh, Pennsylvania
10
Love love love this place
Pros:

This place is always my home away from home. Super friendly staff. Amazing location. Yummy breakfast, highly recommend the pancakes. Ohhh, and the beds, Super super comfy. Only place we stay at. Highly recommend

2026-05-08 • via Tripadvisor
J
Jessica • solo_traveller • us
6
2026-05-08 • via Nuitee