Best Western on the Beach

Hotels
•
Best Western
8.1 (1105 reviews)
337 East Beach Boulevard , Gulf Shores , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great beach location
Helpful staff
Comfortable beds
Cons:
Limited amenities
Rude service
Maintenance issues

Categories

Cleanliness
7.99
Several reviews mentioned cleanliness positively, but some guests experienced issues with old smells and room maintenance.
Service
8.96
Mixed sentiments, with some complaints about rude staff, yet overall service was satisfactory.
Location
9.5
Location received high praise for being close to the beach and convenient to attractions.
Room Quality
7.95
Rooms were described as comfortable and nicely decorated, but some noted the need for updates.
Amenities
6.98
There were issues with pools being closed and not having certain amenities available, leading to disappointment.
Value for Money
7.44
Concerns regarding the high price given the experience and amenities provided.
Food and Beverage
7.49
Limited breakfast options and a lack of food service at other times led to mixed feelings.
Overall Experience
8.46
Overall experience was good with enjoyment of the location and comfort, but marred by service and amenities issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:10

Property Description

Beachfront Hotel in Gulf Shores, Alabama

Indoor and Outdoor Pools: Enjoy a relaxing stay with access to an indoor heated pool and two hot tubs, as well as a beach-side outdoor pool.

Convenient Amenities: Each room is equipped with a microwave, refrigerator, and coffee-making facilities. Free WiFi, parking, and a business centre are available for all guests.

Dining and Attractions: Indulge in beachfront dining at the Island Pancake House. Explore nearby attractions like the Alabama Gulf Coast Zoo and Waterville amusement park just minutes away.

Book your stay at Gulf Shores Best Western for a perfect beach getaway!

Important information:

Guests must be 21 or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 1105 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9.5
Room Quality: 7.95
Amenities: 6.98
Value for Money: 7.44
Food and Beverage: 7.49
Overall Experience: 8.46
H
Heisler • family_with_children • us
9
Pros:

Everything

Cons:

Nothing except not being able to stay longer

2026-03-27 • via Nuitee
J
John • family_with_children • us
5
Pros:

Location

Cons:

The grounds could’ve been kept up a little better.

2026-03-27 • via Nuitee
P
Patrick • family_with_children • us
10
We will definitely be back. Great experience
Pros:

Everything

Cons:

Nothing to complain about.

2026-03-27 • via Nuitee
M
Michael • family_with_children • us
4
Pros:

Beach front and decent pools

Cons:

Dirty

2026-03-25 • via Nuitee
B
Brinkly • family_with_children • us
10
2026-03-24 • via Nuitee
K
Karen • solo_traveller • us
7
2026-03-23 • via Nuitee
K
Kevaugn Peterkin • couple • us
8
it was pretty decent
Pros:

The Balcony view was absolutely tremendous

Cons:

The price was too much!

2026-03-19 • via Nuitee
R
Roslyn Norfleet-Stewart • couple • us
8
No complaints
Pros:

It customer service was great

Cons:

Everything was great

2026-03-16 • via Nuitee
A
Avis • family_with_children • us
10
Pros:

Was absolutely amazing close to beach

Cons:

Wish had beach front view but was fine

2026-03-16 • via Nuitee
S
Sameka • family_with_children • us
10
Great spring break weekend !!
Pros:

The access to the beach

2026-03-16 • via Nuitee
L
lindsey • family_with_children • us
9
Very nice and clean place to stay beds was very comfortable and soft .
Pros:

It’s right on the beach and it’s very clean

2026-03-16 • via Nuitee
G
Gary • solo_traveller • us
7
Pros:

Location

Cons:

Hot tub was cold. Moulding in room was loose from wall. Luggage carts were rusty. Door to room was hard to close. Over priced for room to not even offer a continental breakfast. Will not go back.9

2026-03-15 • via Nuitee
K
Kids • family_with_children • us
10
Pros:

Comfortable, quiet, great location and very affordable. Step outside and you're right on the beach.

2026-03-13 • via Nuitee
C
Chris • couple • us
10
The hotel part was very pleasant
Pros:

Very friendly staff.

Cons:

The restaurant the food was good but the waiter was more interested in phone.

2026-03-13 • via Nuitee
J
Jehl • family_with_children • us
7
Pros:

Beach...location,ease of parking

Cons:

Toilet was loose on floor,hole in wall by bathroom vanity,pop machine took my money

2026-03-13 • via Nuitee
T
Tera • family_with_children • us
8
2026-03-09 • via Nuitee
J
Jasmine Marie • family_with_children • us
5
2026-03-08 • via Nuitee
T
Timothy • couple • us
10
2026-03-05 • via Nuitee
L
LaTesa • extended_group • us
3
Pros:

BEACH

Cons:

The shower to wash off sand as you exit beach did not work. The curtain in the room was broken. The shelf in the bathroom was coming off the wall. Needs TLC overall.

2026-03-04 • via Nuitee
K
Karen • couple • us
10
2026-03-02 • via Nuitee