Best Western on the Beach

Hotels
•
Best Western
8.1 (1268 reviews)
337 East Beach Boulevard , Gulf Shores , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great beach location
Helpful staff
Comfortable beds
Cons:
Limited amenities
Rude service
Maintenance issues

Categories

Cleanliness
7.99
Several reviews mentioned cleanliness positively, but some guests experienced issues with old smells and room maintenance.
Service
8.96
Mixed sentiments, with some complaints about rude staff, yet overall service was satisfactory.
Location
9.5
Location received high praise for being close to the beach and convenient to attractions.
Room Quality
7.95
Rooms were described as comfortable and nicely decorated, but some noted the need for updates.
Amenities
6.98
There were issues with pools being closed and not having certain amenities available, leading to disappointment.
Value for Money
7.44
Concerns regarding the high price given the experience and amenities provided.
Food and Beverage
7.49
Limited breakfast options and a lack of food service at other times led to mixed feelings.
Overall Experience
8.46
Overall experience was good with enjoyment of the location and comfort, but marred by service and amenities issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:10

Property Description

Beachfront Hotel in Gulf Shores, Alabama

Indoor and Outdoor Pools: Enjoy a relaxing stay with access to an indoor heated pool and two hot tubs, as well as a beach-side outdoor pool.

Convenient Amenities: Each room is equipped with a microwave, refrigerator, and coffee-making facilities. Free WiFi, parking, and a business centre are available for all guests.

Dining and Attractions: Indulge in beachfront dining at the Island Pancake House. Explore nearby attractions like the Alabama Gulf Coast Zoo and Waterville amusement park just minutes away.

Book your stay at Gulf Shores Best Western for a perfect beach getaway!

Important information:

Guests must be 21 or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 1268 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9.5
Room Quality: 7.95
Amenities: 6.98
Value for Money: 7.44
Food and Beverage: 7.49
Overall Experience: 8.46
L
Lynda • family_with_children • us
8
Great first experience
Pros:

That it’s close to the beach

Cons:

Wished I would have had the beach side view but it’s ok nothing bad to say about the hotel

2026-07-17 • via Nuitee
T
Tenielle • couple • us
9
2026-07-17 • via Nuitee
S
Sorrells • couple • us
2
Cons:

The price of 550 dollars for one night in s motel

2026-07-16 • via Nuitee
M
Maria • solo_traveller • us
8
2026-07-14 • via Nuitee
R
Richard • family_with_children • us
10
2026-07-13 • via Nuitee
T
Tina • solo_traveller • us
10
2026-07-13 • via Nuitee
O
Orcholski • couple • us
1
Was a fun stay but the front desk lady was roof stoop there for 10 minutes while she talked on her phone
Pros:

Beach front

Cons:

Service was bad over priced and mold all in room

2026-07-12 • via Nuitee
A
Ashley • solo_traveller • us
6
Pros:

Being downtown was nice everything was nearby and the beach was just down stairs

Cons:

Being on the street view and not having complimentary breakfast for guest should be something they do

2026-07-12 • via Nuitee
R
Rebecca • couple • us
9
Pros:

Access to the beach, clean pool, nice rooms

2026-07-11 • via Nuitee
C
Cheryl • couple • us
8
The place itself was wonderful. The restaurant, Pancake House was a total disappointment.
Pros:

Great beach location!

Cons:

Convenient to restaurants, shopping, and beach

2026-07-11 • via Nuitee
A
Ashley Brooke • couple • us
8
Great time
Pros:

Comfy beds and great location

Cons:

No free breakfast

2026-07-10 • via Nuitee
S
steve • family_with_children • us
6
2026-07-10 • via Nuitee
M
Margarita • family_with_children • us
10
2026-07-09 • via Nuitee
M
Michelle • family_with_children • us
10
2026-07-09 • via Nuitee
M
Mims • solo_traveller • us
8
Pros:

Convenient walking distance ro attractions. The restaurant was good.

Cons:

The elevators were very slow and the pool was VERY DIRTY.

2026-07-09 • via Nuitee
P
Phan • extended_group • us
5
My stay was okay. I won’t be back to this hotel. And if I do it’s because it is a last resort kind of hotel.
Pros:

What I liked most about the property is the location. It was about 4minutes from the fishing pier and directly on the beach.

Cons:

The property is old and not well maintained. It was dirty and needs to be updated badly. For the price I paid it was not worth it.

2026-07-09 • via Nuitee
G
Gustavo • family_with_children • us
10
2026-07-08 • via Nuitee
D
Debi • solo_traveller • ge
10
2026-07-07 • via Nuitee
C
Crystal • couple • us
6
2026-07-06 • via Nuitee
D
Dona • couple • us
7
We always love coming to Gulf Shores, Alabama and we had a wonderful time celebrating our Nation’s 250th birthday this p
Pros:

We love the location of the property. It was right in the middle of everything things were in walking distance.

Cons:

For the amount that we paid for the room, we expected more. We paid for a deluxe king-size room and it just seemed like it was a regular room..

2026-07-06 • via Nuitee