Best Western on the Beach

Hotels
•
Best Western
8.1 (1242 reviews)
337 East Beach Boulevard , Gulf Shores , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great beach location
Helpful staff
Comfortable beds
Cons:
Limited amenities
Rude service
Maintenance issues

Categories

Cleanliness
7.99
Several reviews mentioned cleanliness positively, but some guests experienced issues with old smells and room maintenance.
Service
8.96
Mixed sentiments, with some complaints about rude staff, yet overall service was satisfactory.
Location
9.5
Location received high praise for being close to the beach and convenient to attractions.
Room Quality
7.95
Rooms were described as comfortable and nicely decorated, but some noted the need for updates.
Amenities
6.98
There were issues with pools being closed and not having certain amenities available, leading to disappointment.
Value for Money
7.44
Concerns regarding the high price given the experience and amenities provided.
Food and Beverage
7.49
Limited breakfast options and a lack of food service at other times led to mixed feelings.
Overall Experience
8.46
Overall experience was good with enjoyment of the location and comfort, but marred by service and amenities issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:10

Property Description

Beachfront Hotel in Gulf Shores, Alabama

Indoor and Outdoor Pools: Enjoy a relaxing stay with access to an indoor heated pool and two hot tubs, as well as a beach-side outdoor pool.

Convenient Amenities: Each room is equipped with a microwave, refrigerator, and coffee-making facilities. Free WiFi, parking, and a business centre are available for all guests.

Dining and Attractions: Indulge in beachfront dining at the Island Pancake House. Explore nearby attractions like the Alabama Gulf Coast Zoo and Waterville amusement park just minutes away.

Book your stay at Gulf Shores Best Western for a perfect beach getaway!

Important information:

Guests must be 21 or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 1242 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9.5
Room Quality: 7.95
Amenities: 6.98
Value for Money: 7.44
Food and Beverage: 7.49
Overall Experience: 8.46
D
Dwayne • family_with_children • us
7
Good and convenient on short notice
Pros:

Convenient and close to beach

Cons:

Didn’t receive ocean facing room

2026-06-27 • via Nuitee
M
Megan • family_with_children • us
8
2026-06-27 • via Nuitee
B
Brad • family_with_children • us
1
Pros:

No breakfast and the price,,, well I feel like I got ripped off big time! I paid for a condo and got put in a 3 story shack! I have stayed in better Motel 6s than this place. ripoff!! Definitely won’t be back!!!

Cons:

I was shown a nice building and got put in a shack! And the price was stupid high priced! 3700.00 for a week! WTH!!!

2026-06-26 • via Nuitee
S
Spencer • couple • us
10
Awesome
Pros:

Great location staff was kind and accommodating, access to the beach, and the pancake house has great food. Within walking distance of plenty of restaurants and bars

Cons:

Chair rentals for the beach

2026-06-25 • via Nuitee
J
Jeff • couple • us
8
Pros:

Location, beachfront

Cons:

Bed was too soft and I have a bad back.

2026-06-24 • via Nuitee
L
Leal • couple • us
10
Excellent
Pros:

We got up grade to ocean view

Cons:

No free breakfast

2026-06-23 • via Nuitee
H
Harrison • family_with_children • us
10
2026-06-22 • via Nuitee
R
Ronde • couple • us
7
2026-06-22 • via Nuitee
A
Austin • family_with_children • us
8
2026-06-20 • via Nuitee
T
Tonya • family_with_children • us
10
Amazing location and the views are amazing
Pros:

Location and views

2026-06-18 • via Nuitee
M
Martyn • couple • gb
8
Good location, over priced
Pros:

Its location by the beach and local amenities

Cons:

Over priced, you are paying for its location the accommodation was nothing special

2026-06-11 • via Nuitee
T
teresa • solo_traveller • us
10
2026-06-10 • via Nuitee
G
Greg • solo_traveller • us
9
Not fancy, but really quiet and nice location
Pros:

The location, parking, and beach were superb. There was plenty of room in the room and at the beach to really unwind and it was really quiet for the entire stay

Cons:

The kitchenette could be more well equipped, there were some clean-ish silverware that I chose not to use, but that was my only complaint.

2026-06-10 • via Nuitee
V
virginia • family_with_children • us
10
Pros:

The location is perfect

Cons:

That the restaurant was closed on mondays

2026-06-09 • via Nuitee
E
Erick • couple • us
10
2026-06-08 • via Nuitee
P
Pritchard • couple • us
8
2026-06-07 • via Nuitee
D
dillonl235 • Family
2
Unprofessional, Rude, Horrible Communication
Pros:

One of the worst managers I have ever dealt with, Threatened “his best friend who is police chief” over a calm conversation. No voices were raised but he could not control the narrative and could not take talking back from a guest who did not take his dictatorship, like he did his employees at check in.

2026-06-06 • via Tripadvisor
C
Colby • couple • us
3
2026-06-05 • via Nuitee
H
Holloway • family_with_children • us
10
Pros:

The view was spectacular

2026-06-05 • via Nuitee
C
Christi • solo_traveller • us
10
It was amazing!
Pros:

On the beach

Cons:

N/A

2026-06-04 • via Nuitee