Best Western Inn

Hotels
Best Western
8.6 (284 reviews)
4419 South Alabama Avenue , Monroeville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Poor breakfast quality
Noisy environment

Categories

Cleanliness
8.18
Rooms were not particularly clean with hair in the sinks and an old sock found on the floor.
Service
9.65
Very friendly staff, especially at reception.
Location
9.19
Great location, particularly convenient to family visits.
Room Quality
8.14
Some rooms were dated and tubs were peeling; some beds were comfortable while others were not.
Amenities
8.17
Some amenities like the pool were not functioning and needed maintenance.
Value for Money
9.13
Good value overall, though breakfast options were limited.
Food and Beverage
7.18
Breakfast quality was poor with food often cold and not well cooked.
Overall Experience
9.15
Pleasant stay with helpful staff, but improvements needed in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:26

Property Description

Seasonal Outdoor Pool and Sun Terrace
The Best Western Inn features a seasonal outdoor pool and sun terrace, perfect for guests looking to relax and soak up the sun during their stay.

Complimentary Amenities
Enjoy free Wi-Fi throughout the hotel and make use of the on-site fitness center to stay active and connected during your visit. Each classical guest room is equipped with a microwave, refrigerator, and cable TV for your convenience.

Convenient Facilities
Take advantage of the business center, vending machines, and fax/photocopying services available at the hotel. Start your day right with a daily continental breakfast offering a variety of juices, pastries, and hot breakfast items.

Experience comfort and convenience at the Best Western Inn. Book your stay now for a memorable visit to Monroeville!

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 284 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.17
Value for Money: 9.13
Food and Beverage: 7.18
Overall Experience: 9.15
S
Sonya solo_traveller us
10
It was a nice location for a small town with not many hotels to choose from.
Pros:

The location was convenient to the venue and shopping center.

Cons:

Everything was satisfactory

2026-09-05 via Nuitee
A
Abigail couple us
2
2026-09-01 via Nuitee
J
jcK9908QC Solo travel
2
Spend Your Money Elsewhere!
Pros:

Although the front desk staff was courteous, the room was absolutely disgusting with mildew, mold on furniture, and air conditioning unit created a very damp room. Having a dissatisfied stay, I requested direct follow-up from the hotel management, and have yet to hear from them within 5 days.

2026-08-24 via Tripadvisor
J
Joycelyn couple us
8
the room was nice but it was kinda hot
Pros:

room nice

Cons:

the air was not workin right or ceiling fan blowing

2026-08-22 via Nuitee
P
Pyant solo_traveller us
8
2026-07-23 via Nuitee
C
Crystal family_with_children us
8
Pleasant
Pros:

Clean facility and friendly service

Cons:

Construction on going during the day

2026-07-17 via Nuitee
T
Tonya couple us
9
2026-07-06 via Nuitee
J
Jerry family_with_children us
10
2026-07-06 via Nuitee
B
Bettina extended_group us
10
Very good and restful.
Pros:

The breakfast was good and feeling and had different food items.

Cons:

There was a cabin that needed repairing.

2026-06-29 via Nuitee
R
Roy couple us
2
Towels to hard shower with
Pros:

Not Good

Cons:

Everything

2026-06-23 via Nuitee
P
Per-Olof solo_traveller se
7
2026-06-21 via Nuitee
S
Sledge solo_traveller us
9
Pros:

Everything

Cons:

Location

2026-06-18 via Nuitee
A
Aretheo family_with_children us
5
Pros:

It was clean outside but had a horrible fish smell

Cons:

One of the employees was very rude to me about bath cloths and towels

2026-06-15 via Nuitee
G
Gladys solo_traveller us
9
My stay was a good experience
2026-05-28 via Nuitee
S
Sanjanika family_with_children us
8
2026-05-27 via Nuitee
J
Jacqueline solo_traveller us
5
Provided shelter but won’t stay again.
Pros:

Location

Cons:

The hotel hadn’t taken the consideration to properly clean & disinfect a non-smoking room that had been smoked in. The room needed an old fashioned dusting. the shower bench & water handles were covered in soap scum that simple baking soda would remove. The upstairs neighbors were so loud, I should’ve called the police after 10pm. The breakfast & staff were good.

2026-05-21 via Nuitee
S
Shamar couple us
10
2026-05-11 via Nuitee
J
JOhn solo_traveller us
6
2026-03-18 via Nuitee
B
Beverly family_with_children us
7
2026-03-18 via Nuitee
M
Mary solo_traveller us
1
Pros:

I upgraded my room and the room was breaking down. Furnishings awful. Smelly. noisy

Cons:

Everything

2026-03-13 via Nuitee