Best Western Inn

Hotels
•
Best Western
7.9 (179 reviews)
4419 South Alabama Avenue , Monroeville , US
+1 251-575-9999

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds/room comfort
Clean facility mentioned by some guests
Good breakfast selection and quality
Convenient location
Friendly/courteous staff
Cons:
Significant cleanliness issues in some rooms (mold, mildew, smoke, soap scum)
High price / poor perceived value
Air conditioning/amenity failures (no generator during outage, broken A/C, fan issues, rough towels)
Noise (upstairs neighbors, daytime construction)
Inconsistent management follow-up / occasional rude employee

Categories

Cleanliness
5.5
Multiple guests reported mildew, mold, smoke residues, soap scum and dirty carpet in rooms despite a few comments that areas were clean.
Service
9
Mixed reports: several mentions of friendly, courteous staff and good breakfast service, though a few guests reported rude behavior and lack of management follow-up.
Location
10
Consistently described as convenient for venues/shopping and useful as shelter; multiple positive location mentions across reviews.
Room Quality
7.5
Room comfort (comfortable beds, generally 'nice' rooms) is noted, but there are recurring issues with AC, noisy upstairs neighbors and some maintenance needs.
Amenities
6.7
Several complaints about broken or insufficient amenities (no generator during outage, A/C/fan problems, rough towels) tempered by basic provided amenities.
Value for Money
5.5
Multiple comments that rates are high compared to similar options; guests explicitly called price a negative factor.
Food and Beverage
10
Breakfast selection and quality are repeatedly praised across reviews.
Overall Experience
9
Overall impressions are mixed, but strong positives for staff, breakfast and location lead to an above-average aggregated experience despite cleanliness and value issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Seasonal Outdoor Pool and Sun Terrace
The Best Western Inn features a seasonal outdoor pool and sun terrace, perfect for guests looking to relax and soak up the sun during their stay.

Complimentary Amenities
Enjoy free Wi-Fi throughout the hotel and make use of the on-site fitness center to stay active and connected during your visit. Each classical guest room is equipped with a microwave, refrigerator, and cable TV for your convenience.

Convenient Facilities
Take advantage of the business center, vending machines, and fax/photocopying services available at the hotel. Start your day right with a daily continental breakfast offering a variety of juices, pastries, and hot breakfast items.

Experience comfort and convenience at the Best Western Inn. Book your stay now for a memorable visit to Monroeville!

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 179 reviews
Cleanliness: 5.5
Service: 9
Location: 10
Room Quality: 7.5
Amenities: 6.7
Value for Money: 5.5
Food and Beverage: 10
Overall Experience: 9
L
Leah • solo_traveller • us
7
Seemed like the best one in this town.
Pros:

Bed was comfortable

Cons:

Doors on the outside. Motel. The price!!

2026-10-29 • via Nuitee
A
Angelia • solo_traveller • us
10
2026-10-12 • via Nuitee
S
Smith • couple • us
4
I would go bck prices to high to not have everything to make my stay comfortable
Pros:

It’s was clean

Cons:

We have gotten the room for the storm and the lights was out all night no generator really feel as if I deserve a refund

2026-10-11 • via Nuitee
N
Nathan • family_with_children • us
6
We would probably stay again.
Pros:

Breakfast selection and quality was good.

Cons:

Carpet in our room didn't seem clean. Rate was high compared to similar options.

2026-09-13 • via Nuitee
O
Oriana • couple • us
1
2026-09-07 • via Nuitee
S
Sonya • solo_traveller • us
10
It was a nice location for a small town with not many hotels to choose from.
Pros:

The location was convenient to the venue and shopping center.

Cons:

Everything was satisfactory

2026-09-05 • via Nuitee
A
Abigail • couple • us
2
2026-09-01 • via Nuitee
J
jcK9908QC • Solo travel
2
Spend Your Money Elsewhere!
Pros:

Although the front desk staff was courteous, the room was absolutely disgusting with mildew, mold on furniture, and air conditioning unit created a very damp room. Having a dissatisfied stay, I requested direct follow-up from the hotel management, and have yet to hear from them within 5 days.

2026-08-24 • via Tripadvisor
J
Joycelyn • couple • us
8
the room was nice but it was kinda hot
Pros:

room nice

Cons:

the air was not workin right or ceiling fan blowing

2026-08-22 • via Nuitee
P
Pyant • solo_traveller • us
8
2026-07-23 • via Nuitee
C
Crystal • family_with_children • us
8
Pleasant
Pros:

Clean facility and friendly service

Cons:

Construction on going during the day

2026-07-17 • via Nuitee
J
Jerry • family_with_children • us
10
2026-07-06 • via Nuitee
T
Tonya • couple • us
9
2026-07-06 • via Nuitee
B
Bettina • extended_group • us
10
Very good and restful.
Pros:

The breakfast was good and feeling and had different food items.

Cons:

There was a cabin that needed repairing.

2026-06-29 • via Nuitee
R
Roy • couple • us
2
Towels to hard shower with
Pros:

Not Good

Cons:

Everything

2026-06-23 • via Nuitee
P
Per-Olof • solo_traveller • se
7
2026-06-21 • via Nuitee
S
Sledge • solo_traveller • us
9
Pros:

Everything

Cons:

Location

2026-06-18 • via Nuitee
A
Aretheo • family_with_children • us
5
Pros:

It was clean outside but had a horrible fish smell

Cons:

One of the employees was very rude to me about bath cloths and towels

2026-06-15 • via Nuitee
G
Gladys • solo_traveller • us
9
My stay was a good experience
2026-05-28 • via Nuitee
S
Sanjanika • family_with_children • us
8
2026-05-27 • via Nuitee