Best Western Plus Arroyo Roble Hotel & Creekside Villas

Hotels
•
Best Western Plus
9 (550 reviews)
400 North State Route 89A , Sedona , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good amenities
Cons:
Food quality can be inconsistent
Minor cleanliness issues

Categories

Cleanliness
8.25
Generally clean rooms, but some minor issues noted.
Service
9.75
Staff were incredibly friendly and accommodating.
Location
9.75
Amazing location in uptown with incredible views and close to shops.
Room Quality
8.75
Comfortable and clean rooms with stunning views.
Amenities
9.25
Great amenities including pool facilities and clubhouse.
Value for Money
8.25
Good value, but some indicated an issue with food quality.
Food and Beverage
8.75
Breakfast was generally good, but some unsatisfactory points noted.
Overall Experience
9.25
A very enjoyable stay with a perfect balance of comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:36

Property Description

Indulge in Luxury Amenities

Experience the ultimate relaxation at Best Western Plus Sedona with indoor and outdoor pools, hot tubs, steam room, and sauna.

Entertainment Galore

Enjoy a well-equipped game room with billiards, table tennis, and table football. Lighted tennis and racquetball courts, BBQ facilities, and a children’s playground provide fun for all ages.

Spectacular Views and Comfort

Unwind in rooms featuring balconies/patios with stunning views of Oak Creek and Red Rock Country. Modern amenities like free WiFi, flat-screen TV, and refrigerator ensure a comfortable stay.

Book now for a memorable Sedona getaway at Best Western Plus Sedona!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDX

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 550 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 9.25
I
I3313NQtonys • Family
2
Bugs and theft
Pros:

I’ve waited long enough for a response from Rita and management. My nightmare stay started with waking up after the first night to almost 20 bites on my leg and a cluster on my hand. Contrary to what management said, I know they aren’t mosquitoes because I’m allergic and would swell up with bullous blisters if they were. They also don’t bite in clusters. They moved us to a new room but my husband left the family’s swimsuits in the first room and nobody told us for the remaining two nights and three days that our stuff was still in the first room. When we got back home and the kids had no swimsuit for their swimming lesson, I called the hotel. I received many promises of someone getting back to me, but zero apology and no explanation. I would’ve sent you a shipping label to just mail our stuff back. Instead, you act like there is no internal control and that you can’t get an answer from housekeeping. That’s BS. And I’ve worked with corporate internal controls. Stay here if you want to get feasted on by bugs and have your stuff taken by hotel staff.

2026-04-17 • via Tripadvisor
L
Lynn • couple • us
8
I enjoyed my stay I would go back.
Pros:

Pleasant staff. Room adequate, it is in a great location. As much as I recognise deals are made with local business - discount card, this is nice. Would be good to extend to a wider variety. The location was great ideal for easy access to all major attractions and I liked how we could walk around the amenities in the evening without driving, and have a wine or two! Breakfast was good and the staff were efficient. One young server was particularly adept in keeping the dining room clean and tidy. Food well presented and stocked, plenty to go around.

Cons:

The bathroom too cramped, small, and the sink was in the room!!
The view from the balcony was of the main road - I would rather have had a view over the hills.
I don't agree with payment for parking - everyone going here has a car for transport - this should be part of the service provided by the hotel. Also it is better to see the actual final sum when you are booking - NOT all the add ons when you are settling the bill. There should be water provided in the room this would have been good. Most big hotel chains do this.

2026-04-17 • via Nuitee
R
Reis • family_with_children • us
9
Great location, nice staff, professional, pools.
Pros:

The amenities, pools, steam room, location.

Cons:

The cost of parking $75 a day.

2026-04-14 • via Nuitee
J
Jeff • couple • us
10
Pros:

View was awesome

2026-04-13 • via Nuitee
H
Hannah • couple • us
5
Pros:

The location was good

Cons:

Checkin person didn’t give the key even if it is 4pm. Have to ge5 back in line to get key to the room

2026-04-11 • via Nuitee
J
jesshD1457GT • Family
6
Great views
Pros:

Good location right in middle of town, great red rock views, hotel has Mediterranean vibe pools are nice, rooms are small and dated, breakfast was okay coffee was terrible

2026-04-06 • via Tripadvisor
V
Venture631708 • Family • Powell, Ohio
6
Sewer Smell on Balcony!
Pros:

Great location and view from the Balcony. That is, until..... a massive wave of sewer gas drifted up. Mentioned it to the manager and got the impression that it was not uncommon. Rooms were tired as well. For what we paid, I wish we would have stayed elsewhere.

2026-04-05 • via Tripadvisor
L
Len • solo_traveller • ca
10
2026-03-27 • via Nuitee
H
Harold • extended_group • us
10
It was too short !!!
Pros:

Centrally located , rooms and balconies wonderful with the scenery. Staff Nicholas & Jen were the best, helpful, efficient & knowledgeable, awesome desk service. Best morning buffet I’ve had yet. Lovely property & staff

2026-03-25 • via Nuitee
G
Gabriel • extended_group • us
10
Blessed
Pros:

Beautiful

2026-03-24 • via Nuitee
P
Paola • family_with_children • us
8
2026-03-23 • via Nuitee
L
Lindsey • family_with_children • us
8
2026-03-23 • via Nuitee
S
Saintsdoc1 • Family • Bayfield, Wisconsin
2
Very Poor staff interaction and attitude, will Nickle and Dime you...
Pros:

Our flight was in Phoenix was delayed by two hours so had an extended noon checkout, (Asked for 1pm but they wanted $50.00) set up at the front desk the day before, 15 min after 11am front desk called asking why we hadn't left yet, then realized we had the late checkout, not 5 minutes later the Housekeeping supervisor knocked on the door once, as I went to open door he tried to barge in as my wife was getting out of the shower, (thankfully we had the extra lock on) when he was told we had a noon checkout, proceeds to say "Oh", never apologized and looked annoyed, as I was bringing bags to car I saw him and told him how inappropriate that incident was and he looks at me and said he was just doing his job, and once again never apologized, considering how the property and rooms are showing their age and how they nickel and dime everything, 25.00 a day for parking and very spotty internet, We will never be back and will be thinking twice about using Best Western properties in the future...

2026-03-19 • via Tripadvisor
R
Rob • family_with_children • us
9
Pros:

Great

2026-03-17 • via Nuitee
N
nohandlelah • Friends getaway
10
Fantastic
Pros:

We had a fantastic time here - the hotel shares facilities with the adjacent resort, so be sure to allocate some time to enjoy all the facilities since you’re paying for that (2 pools, hot tub, sauna, steam room, game room etc)! You can also walk down to the creek and lounge Creekside. Walk to all the shops and restaurants in town. You can unload in front of the lobby, then there is lots of parking downhill (there’s an additional parking fee). The staff were fantastic, very friendly and attentive to us. Rooms were good; views were great (choose a red rock view). The breakfast head chef also made sure my friend, who is gluten-free, was taken care of. He was clearly aware of different dietary preferences because he even offered to separate out the meat in the buffet line. Great service. Best Best Western I’ve stayed at.

2026-03-16 • via Tripadvisor
L
Lawrence • family_with_children • us
10
2026-03-16 • via Nuitee
H
Herfina • family_with_children • us
6
Pros:

The location and view.

Cons:

Toe nails on the carpet by the bed head board, room smell like dog urine, outdated and small room. Bathhroom Door door rotting at the bottom


Little to no engagement from staff.

2026-03-15 • via Nuitee
1
101stacieb • Family
10
Janice and Nicholas
Pros:

We loved the view from our balcony. Janice and Nicholas at the front desk were absolutely wonderful! Smiles, knowledge and eager to help. I will go back to this establishment because of them!
🤗🤗

2026-03-14 • via Tripadvisor
L
Liliana • solo_traveller • pt
5
Pros:

Location if you want to be in the bush area of Sedona, however I’ve found it very busy . The gentlemen who served the breakfast tried to be helpful, as there were no vegan options. I’ve asked for a vegan option the afternoon before as I checked in, but the hotel didn’t prepare anything extra for that even though breakfast should be included.

Cons:

Sauna was only warm . Jacuzzi wasn’t bubbling and water just warm. My room wasn’t very clean.

2026-03-10 • via Nuitee
G
Greta • couple • is
7
Cons:

A very expensive disappointment

2026-03-08 • via Nuitee