Best Western Greenville Inn

Hotels
•
Best Western
7.6 (413 reviews)
56 Cahaba Road , Greenville , US
+1 334-382-9200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location off the interstate
Friendly/helpful staff (several mentions)
Clean and comfortable rooms for many guests
Good hot breakfast offered
Nice outdoor pool
Reasonable price/value for many stays
Quiet area (for some rooms)
Cons:
Reports of cigarette and marijuana smells in rooms
Safety concerns near property (questionable people, poor lighting)
Maintenance issues: mildew odor, noisy AC, fridge not cold, shower drains and stained sheets
Occasional rude or inexperienced front desk staff
Awkward road access and poorly visible signage
Inconsistent breakfast quality (basic) and one report of spoiled food
Billing issue (charged twice) reported by one guest

Categories

Cleanliness
6.5
Mixed signals: several guests reported clean rooms and comfortable spaces, but multiple reviews noted cigarette and marijuana smells, mildew, stained sheets and a flooded bathroom, lowering the cleanliness score.
Service
8.4
Generally positive staff interactions (helpful and friendly front-desk and staff who accommodated pool access) though a few accounts mention rude or inexperienced check-in staff and refund/room-change problems.
Location
7.2
Conveniently located right off the interstate (frequently praised), but some guests reported safety concerns, proximity to a gas station, poor lighting and awkward road/sign access.
Room Quality
6.8
Guests often found beds comfortable and rooms spacious, but several reports of noisy AC, non-cooling refrigerators, broken furniture, shower drainage issues and odors lowered the room quality rating.
Amenities
7.6
Positives include a nice outdoor pool and consistent hot breakfast; pool location next to a gas station and some basic/limited breakfast offerings tempered the score.
Value for Money
7.8
Many reviewers noted good prices and reasonable value for short stays, though a few felt the property was overpriced for the level of upkeep and one reported a double charge at check-in.
Food and Beverage
7.4
Breakfast was commonly called a highlight (hot breakfast available), albeit basic in some cases and with an isolated complaint about spoiled gravy.
Overall Experience
9.1
Overall stays skew positive due to location convenience, friendly service and satisfactory breakfast and pool amenities for many guests; however, notable exceptions (safety concerns, strong odors, maintenance issues) affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location and Amenities

Just off Interstate 65, the Best Western Greenville Inn offers a comfortable stay with a continental breakfast and an inviting outdoor swimming pool.

Cozy Rooms with Essential Facilities

Each room is equipped with a microwave, small refrigerator, cable TV, and tea- and coffee-making facilities for your convenience.

Modern Features and Services

Enjoy complimentary Wi-Fi, a 24-hour reception, and access to vending machines, fax, and photocopying services during your stay at the Best Western Greenville Inn.

Book now to experience the perfect blend of comfort and convenience at the Best Western Greenville Inn.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MGM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 413 reviews
Cleanliness: 6.5
Service: 8.4
Location: 7.2
Room Quality: 6.8
Amenities: 7.6
Value for Money: 7.8
Food and Beverage: 7.4
Overall Experience: 9.1
M
Mary Tom • family_with_children • us
10
Pros:

Very nice room! Lots of restaurants, gas stations around!

Cons:

Na

2026-11-01 • via Nuitee
D
Doris • solo_traveller • at
10
2026-10-21 • via Nuitee
S
Sara • couple • gb
8
Comfortable hotel with clean outdoor pool.
Pros:

Clean and comfortable hotel with a nice outdoor pool.
Area quite quiet. Very helpful staff who kindly opened the pool especially for us even though we arrived a little late.

Cons:

-

2026-10-14 • via Nuitee
K
Kathy • couple • us
10
2026-10-10 • via Nuitee
B
Bryan • solo_traveller • us
8
Good value for a nice overnight stop off
Pros:

Nice hotel for a nice price.
Conveniently located if the interstate. We just needed a nice place to overnight.

Cons:

A little difficult to get in and out of because of the design of the road out front. Also, their sign is difficult to see. It's oriented oddly for seeing it after your get off the ramp

2026-10-09 • via Nuitee
C
Carol • extended_group • us
2
Would not recommend this place.
Pros:

The staff inside at front desk and check in was nice .

Cons:

Not in a safe location, had questionable people outside our room. Also very questionable activity. No outside lights in parking lot. We had an emergency and chose to drive through the night with my pregnant daughter n law. And not spending the night.. Safety was to important and I have asked for a refund with no luck.. love booking.com and have not had an issue but this was very disappointing.

2026-10-09 • via Nuitee
B
Brandi • couple • us
10
Very nice. Clean spacious room. Breakfast for the WIN!
Pros:

Hot breakfast

Cons:

N/A

2026-10-08 • via Nuitee
C
Charlotte • couple • us
8
Picked this property for location , right off the highway, we were using.
Pros:

It was good variety for breakfast…. Clean area and well maintained lobby/breakfast area.,

Cons:

We had carpet in room would have preferred to see tile/wood…just seems cleaner that way.

2026-08-12 • via Nuitee
B
BrieAnna • family_with_children • us
8
2026-08-11 • via Nuitee
G
George • couple • us
10
2026-08-10 • via Nuitee
D
Doerthe • solo_traveller • de
8
Pros:

Sehr freundliches Personal, Frühstück war gut, schöner Pool, gute Anbindung zur Interstate

Cons:

Man fühlt sich am Pool ein bisschen beobachtet, neben der Tankstelle

2026-07-19 • via Nuitee
R
Ramsey • solo_traveller • us
10
Pros:

Quiet

2026-07-17 • via Nuitee
T
Tessa • solo_traveller • us
7
2026-07-16 • via Nuitee
J
John • solo_traveller • us
7
2026-07-14 • via Nuitee
F
flavia • solo_traveller • ar
6
Cons:

Había olor a cigarrillo

2026-07-14 • via Nuitee
C
Clay • family_with_children • us
10
Very convenient and enjoyable stay!
Pros:

Very convenient to interstate.

Cons:

Nothing. Everything was great!

2026-07-12 • via Nuitee
A
Amanda • solo_traveller • us
5
Room was clean, beds were comfy, front desk clerk was very rude.
Pros:

Clean

Cons:

Front desk clerk was rude

2026-07-11 • via Nuitee
G
george • couple • us
1
First best western I had to give a bad review.
Cons:

Worn, strong mildew odor , ac noisy & not up to par , refrigerator not cold .
Shower did not drain , therefore flooded bathroom floor .
Sheets had stains . Desk chair broken .
Just a mess .

2026-07-11 • via Nuitee
A
Annette • couple • us
6
Reasonably priced for the short stay
Pros:

I liked that breakfast was offered and the AC worked great. The bed was comfortable for sleeping and the TV was a good size.

Cons:

The young lady that checked us in wasn’t very knowledgeable about where to find my reservation. We had asked her for another set of towels and was given an attitude by the same young lady. The pool being right next to a gas station wasn’t very comfortable. When entering the room it had a heavy smell of cigarette smoke which was trying to be masked by air fresheners behind the bed.

2026-07-09 • via Nuitee
D
David • solo_traveller • us
4
Expensive Motel 6
Pros:

Breakfast was incredibly basic. Like a motel 6

Cons:

Checking in could have been more accurate. Charged me twice and now I have to hope one is removed

2026-07-08 • via Nuitee