Rancho San Diego Inn & Suites

Hotels
6.2 (600 reviews)
1355 E Main St , El Cajon , US
+1 619-440-7378

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Free parking
Low price
Cons:
Cleanliness issues
Service delays
Unsafe location

Categories

Cleanliness
4.26
Multiple reviews highlighted poor cleanliness, including roach infestations and unclean rooms.
Service
6.23
Service issues reported, with a kind handyman but overall dissatisfaction with the response times.
Location
5.27
Negative comments about the bad area and safety concerns from guests.
Room Quality
5.22
Several complaints about room conditions, broken equipment, and lack of basic amenities.
Amenities
6.25
Some positive feedback on available amenities, but many were reported broken or absent.
Value for Money
8.71
Some guests mentioned the low price, which might have influenced their acceptance of the overall conditions.
Food and Beverage
7.46
No specific comments on food and beverage offerings were noted.
Overall Experience
6.23
General sentiment was negative, reflecting dissatisfaction across multiple aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:02

Property Description

Convenient Location and Amenities
Just a short drive from San Diego, Rancho San Diego Inn & Suites offers an outdoor pool, hot tub, and free daily breakfast. The rooms feature modern amenities like free WiFi and premium channels.

Comfort and Convenience
Each room includes a refrigerator, coffee machine, and work desk to make your stay as comfortable as possible. The hotel also offers a 24-hour reception, business centre, and guest launderette for your convenience.

Explore San Diego
Located near I-8, this hotel provides easy access to top attractions like Old Town and San Diego Zoo. Book your stay at Rancho San Diego Inn & Suites for a memorable trip to sunny California.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Guest Reviews

6.2
Based on 600 reviews
Cleanliness: 4.26
Service: 6.23
Location: 5.27
Room Quality: 5.22
Amenities: 6.25
Value for Money: 8.71
Food and Beverage: 7.46
Overall Experience: 6.23
B
Barraza • couple • us
10
2026-11-03 • via Nuitee
L
Lopez • couple • us
1
There’s bugs insects in the rooms!
Pros:

Nothing

Cons:

Everything was bad

2026-11-03 • via Nuitee
Y
yadlapalli • couple • us
10
2026-11-01 • via Nuitee
M
Mercedes • family_with_children • us
6
2026-10-30 • via Nuitee
J
Joselyn • couple • us
1
Try to avoid this place at all cost, not safe and dirty.
Pros:

Horrible

Cons:

The location is very ugly. The room, I had duck tape over the peep hole , and on the sides of the door. The room looked clean and decent. But the bed was covered in dust. There were spiders on the fan. Just a bunch of dust and spiderwebs all over the place. Once I got my roomed didn’t even spend 15 minutes and immediately returned my key and got a completely different hotel. Overall try to avoid this place. The pictures do it justice, but in person the place is nasty and did not feel safe at all.

2026-10-26 • via Nuitee
A
Azra • couple • us
1
Pros:

Nothing

Cons:

Ugh such a shithole smells funky we left
Didn’t stay there

2026-10-26 • via Nuitee
C
Charity • couple • us
1
Terrible
Pros:

Nothing
Awful and dirty

Cons:

Everything was bad, the smell, the room, the filth, bedbugs! Broken glass in around the room

2026-10-25 • via Nuitee
J
JazminYoreme • couple • us
10
2026-10-25 • via Nuitee
D
Durant • family_with_children • us
10
Pros:

I like the amenities and it was clean and had enough towels the air conditioner worked great Deborah Durant

Cons:

Just that there was a little coffee maker but no coffee but not bad at all

2026-10-25 • via Nuitee
A
andres • family_with_children • us
7
2026-10-22 • via Nuitee
T
Tiffany • couple • us
8
Great room comfortable bed very quiet
Pros:

Location was great for me

Cons:

No refrigerator in the room or microwave

2026-10-21 • via Nuitee
E
Edgar • extended_group • us
1
Booked for my husband and his employees, since they were staying out of town for WORK purposes they could not stay the o
Pros:

Horrible Hotel Property.

Cons:

Horrible Hotel Property, Parking Lot, overall HORRIBLE.

2026-10-17 • via Nuitee
R
Robert • solo_traveller • us
7
It was a good stay
Pros:

Good location rooms mostly clean just don’t go barefoot

Cons:

The other guests their loud they throw their trash on the ground slam doors

2026-10-13 • via Nuitee
C
Concepcion • family_with_children • us
1
Pros:

The floors were super dirty were not mopped or swept dusty all over TV council and with a microwave that was disgusting. The surrounding area areas was disgusting even they’re outside was disgusting. If they would just power wash the whole building. They’re probably help them out, but it was disgusting in general.

Cons:

The staff when we checked in, he was totally rude. I asked for a handicap room and I also asked him to give me a handicap chair that when I get there to ask for it and when I did get there, she was being rude like oh we wouldn’t tell you that like OK then why would I rent a room there if I need a handicap room never again

2026-10-12 • via Nuitee
J
John • couple • us
3
Sucked !!! Waste of $130
Pros:

It’s ran down grounds were dirty and in kept . Rooms had beaten up furniture. Bed was broken down needs new mattress . Shower /tub peeling from poor refinishing job. Towel rack in wall was in properly secured grabbed towel from their screws dislodged from wall. When I reported to staff they thought it was my fault. Honestly when I looked at area and motel I almost just drove off and canceled .

Cons:

It’s ran down grounds were dirty and in kept . Rooms had beaten up furniture. Bed was broken down needs new mattress . Shower /tub peeling from poor refinishing job. Towel rack in wall was in properly secured grabbed towel from their screws dislodged from wall. When I reported to staff they thought it was my fault. Honestly when I looked at area and motel I almost just drove off and canceled .

2026-10-12 • via Nuitee
L
locken • couple • us
10
Pros:

Nice clean room

2026-10-11 • via Nuitee
V
Vamsi • solo_traveller • us
10
It’s excellent
Pros:

Rooms are renovated. Nice and clean.

Cons:

Area is bit negative but I heard whole El Cajon is like that.

2026-10-08 • via Nuitee
C
CHAVEZ • solo_traveller • us
9
2026-10-07 • via Nuitee
F
Frew • family_with_children • us
1
2026-09-19 • via Nuitee
M
Mikhail • couple • us
1
Pros:

Nothing

Cons:

The room smelled strongly of urine, and the faucet in the bathroom did not work, so we couldn’t even turn on the water. The overall condition of the hotel was absolutely disgusting. We couldn’t stay there and had to book another hotel because it was impossible to spend the night in this room. I would not recommend this hotel to anyone.

2026-09-18 • via Nuitee