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Luxurious Amenities
The Best Western Plus Crystal, Hotel, Bar & Spa boasts a swimming pool, sauna, hammam, and a rooftop cocktail bar, offering guests the ultimate relaxation experience.
Convenient Location
Situated in central Nancy, a short stroll from iconic landmarks such as Nancy Cathedral, Place Stanislas, and the Opéra National de Lorraine, guests can easily immerse themselves in the city's rich culture and history.
Comfort and Convenience
With air-conditioned rooms featuring modern amenities like free WiFi, satellite TV, and private bathrooms, along with services such as a business center and dry cleaning, guests are ensured a comfortable and hassle-free stay.
Ready to experience luxury and convenience in the heart of Nancy? Book your stay at the Best Western Plus Crystal, Hotel, Bar & Spa now!
Due to its annual maintenance, please note that the spa will be closed for a month from Sunday January 4th, 2026 at 2:00 p.m. local time to Sunday February 8th, 2026 inclusive. We apologize for the inconvenience and we thank you for your understanding.
For safety reasons, the sauna and the hammam are strictly prohibited for children under 16 years old. Access to the Spa (pool + sauna + hammam) is authorized for children under 16 years old only from 10:00 a.m. to noon on Monday and from 8:00 a.m. to 9:30 a.m. from Tuesday to Sunday. The spa is a place of rest and relaxation. Parents must discipline their children in order to respect the tranquility of the place under pain of exclusion. Spa access: 50 minutes offered per person and per night booked, upon mandatory reservation of your time slot at Crystal Spa by using our e-Concierge App.
The spa is not very busy on week days. Therefore, please note that for ecological and economical reasons, THE SAUNA AND THE HAMMAM WILL BE TURNED ON ONLY FROM 4:00 TO 8:00 P.M. FROM MONDAY TO FRIDAY. The schedule will be normal on week-ends, public holiday or school holidays." Thank you for your understanding.
Due to an increasing number of fraud or fraud attempts, please note that the full payment of your stay will be due at the time of check in (rate of the room x number of nights + city taxes) + a request of a credit card for a pre-autorisation or a cash deposit as a guarantee (minimum 50 Euros per person and per night).
Also requested at check in : signature and acceptance of our Terms and Conditions, our Privacy Policy and our Internal Rules. We cannot give access to the room if those documents aren't signed. These documents can be provided by the hotel before reservation upon request.
Parking: the hotel doesn’t have a private parking. You can park in the streets nearby (free of charge Mon-Sat from 6:00 p.m. to 10:00 a.m., Sundays and Holiday Days). You can also park in the public Parking Joffre Saint-Thiébaut located 984 feet away from the hotel. If you validate your parking ticket at the Front Desk before exiting with your car, you’ll get a 10% discount.
Bikes: the hotel provides a free place to store your bike as it is forbidden to bring your bike to your room.
The bar is usually open Mon: 6:00 p.m. - 10:00 p.m. / Tue-Wed: 6:00 p.m. - 00:00 / Thu-Sat: 5:00 p.m. - 1:00 a.m. Closed on Sunday. Schedule subject to change at any time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When booking more than 3 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
No parking available.
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
Pets are allowed. Charges may be applicable.
Location is good. Nice rooftop bar. Nice pool and spa.
Nothing
Proximité de la Gare
Le personnel ne tient pas ses promesses.
L’accueil, le personnel très souriant et sympathique, l’emplacement, le confort de la literie, le calme de l’hôtel, le petit déjeuner.
Rien, tout était parfait.
Es liegt sehr gut und ist auch sauber, das Personal ist auch freundlich
Die Reservierung für den Spa und limitiert auf 12 Personnen
Très bel accueil, personnel attentionné. L'hôtel a été bien rénové, et le rooftop est super agréable. La localisation est également top, la gare est à 3mn à pied.
Les chambres standard sont vraiment petites, mais jolies et confortables, le rapport qualité prix est très bon.
Chambre confortable, calme, un peu petite.
Propreté impeccable, hotel décoré avec goût.
Bar : très bien, liste de cocktails et boissons ++
Parking : il faut se parker à 3-400m et transférer ses bagages à pieds jusqu'à l'hotel, difficile de s'arrêter juste devant pour décharger la voiture.
Petit déjeuner : manque de tables à l'heure d'affluence, il faut attendre pour avoir une place.
Tenue vestimentaire du personnel au bar : à revoir. Dans un 4* on ne sert pas les client en baskets de couleur...
Great location, loved it's spa. Nice personnel.
No issue.
Alles war wirklich sehr gut. Schönes Zimmer, super Spa Möglichkeiten zum Relaxen. Top Lage und sehr freundliches Personal
alles war wirklich sehr gut. Sehr empfehlenswert gerne wieder wenn wir mal in Nancy sind.
レセプションの方、こちらが英語苦手でしたが、根気良く説明してくれてありがたかったです。アップグレードしてもらえて、広いお部屋で気持ち良く過ごせました。ナンシー駅からスーツケース転がして簡単にアクセスできます。
お部屋、清潔です。朝食、美味しかったです。
何も無いです。
Zimmer sind klein, durch die grosse Fensterfront merkt man dies jedoch kaum. Trotz der Grösse waren wir mit dem Zimmer sehr zufrieden.
Das Öffnen und Schliessen der Türen der Nebenzimmer ist fast gleich laut, wie die eigene Tür. Man hat oft das Gefühl, es komme jemand ins eigene Zmmer.
Personnel, souriant et accueillant
Petit déjeuner complet et parfait
Chambre très petite
Great location, renovated room, super cosy bed. Beautiful bathroom. Nice bar staff. Clean!
Booking the pool slot however, totally understandable as it was small.
L'emplacement, le personnel
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