Best Western Topaz Lake Inn

Hotels
•
Best Western
7.7 (119 reviews)
3410 Sandy Bowers Avenue , Gardnerville , US
+1 775-266-4661

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Hiking
See all facilities

Review Highlights

Pros:
Lake/view
Very large rooms
Friendly staff / nice owners
Clean rooms
Pet-friendly
Good room fixtures (reading lights, plugs, openable window)
Cons:
Not worth the price / poor value
Very firm mattresses / uncomfortable beds and pillows
Location: far from town and hard to find in the dark
Dated bathroom
Slow breakfast service (food prepared only after guests arrived)

Categories

Cleanliness
9
Multiple reviewers explicitly mention clean rooms and a long-term guest notes the hotel is 'Clean'; cleanliness is consistently praised.
Service
9
Several comments note very friendly staff, a pleasant desk attendant and nice owners; however, breakfast service was slow on at least one occasion.
Location
7
Good lake views and a location by the lake are praised, but multiple guests note it is far from town, hard to find in the dark and inconvenient at times.
Room Quality
6.5
Rooms are described as very large with useful features (openable window, reading lights, plugs), but several guests report very firm mattresses, uncomfortable beds/pillows and a dated bathroom.
Amenities
9
Positive mentions of pet accommodation, lake views, reading lights, convenient plugs and large rooms suggest strong basic amenities.
Value for Money
5.5
At least one reviewer explicitly states the stay 'was not worth the price'; value is a clear weakness in the feedback.
Food and Beverage
6
Breakfast service received criticism—staff waited to start cooking additional items, causing guests to wait for food to be prepared.
Overall Experience
9.6
Overall sentiment is positive due to friendly staff, cleanliness and lake views, though marred by uncomfortable beds, a dated bathroom and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Scenic Location and Comfortable Accommodation
Located in Gardnerville, Nevada, overlooking Topaz Lake, Best Western Topaz Lake Inn offers stunning mountain and lake views from every room. Enjoy the convenience of in-room amenities like a microwave, fridge, and coffee maker, along with free WiFi and a cable TV.

Relaxation and Fitness Options
Guests can unwind in the hot tub or stay active in the fitness room, both available during select seasons. The serene surroundings provide the perfect backdrop for a tranquil getaway.

Convenience and Accessibility
With a 24/7 front desk and a business center offering fax and photocopy services, the hotel ensures a hassle-free stay. Explore nearby attractions like Topaz Lake Park and Carson Valley Museum, making it an ideal choice for leisure and business travelers alike.

Experience comfort and convenience at Best Western Topaz Lake Inn - book your stay now for a memorable getaway!

Important information:

Pets may be accepted. Please contact the hotel directly for details. No exception will be made if guests do not contact the property first.

Please note: The hot tub is closed in the winter.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 119 reviews
Cleanliness: 9
Service: 9
Location: 7
Room Quality: 6.5
Amenities: 9
Value for Money: 5.5
Food and Beverage: 6
Overall Experience: 9.6
K
Krantz • family_with_children • us
10
2026-09-05 • via Nuitee
D
Dannis • couple • us
9
Cons:

Definitely was not worth the price although hotel and area and Seri were very good

2026-08-13 • via Nuitee
H
Holly • solo_traveller • us
8
Pros:

View off the lake was nice, the rooms were very large.

Cons:

The mattresses are very firm. Staff waited until customers came down to begin cooking additional items for breakfast so we had to sit and wait for food to be prepared.

2026-08-02 • via Nuitee
C
Christina • solo_traveller • us
10
Pros:

Staff was very friendly!

Cons:

N/A

2026-07-12 • via Nuitee
L
Loucks • solo_traveller • us
8
2026-06-26 • via Nuitee
S
Stephanie • solo_traveller • us
7
Pros:

Very nice gentleman at the desk. Clean room.

Cons:

Beds and pillows were not comfortable. Location hard to find in the dark. Went past it . Times

2026-06-22 • via Nuitee
J
John • solo_traveller • us
10
I have been staying there for over 14 years while traveling to and from Bend, Oregon
Pros:

Clean with courteous staff and accommodated my dog.

Cons:

Location and convenience

2026-06-17 • via Nuitee
D
Dean • couple • us
10
Really pleasant. Nice owners
Pros:

Liked the room, nice openable window, good view, reading lights and plugs on both sides of the bed.

Cons:

far from town, good if you want to be by the lake though

2026-05-25 • via Nuitee
G
Greg • solo_traveller • nz
7
Pros:

Good location and view

Cons:

The bathroom was very dated.

2026-05-25 • via Nuitee
V
Vaughn • couple • us
9
Great overnight visit!
2026-04-20 • via Nuitee
• solo_traveller • us
10
2026-04-09 • via Nuitee
N
Nastaciea • couple • us
1
Never will I stay at this facility again
Pros:

Maintenance people seemed to be on drugs there was never anyone at the front desk. They left master keys all over so it became a concern for safety. The AC units did not work. The showers leak toilets were clogged.

Cons:

Worst hotel ever

2026-03-25 • via Nuitee
N
Nastaciea • couple • us
1
The worst hotel ever
2026-03-19 • via Nuitee
B
Brian • couple • us
6
Keep driving to Gardnerville
Pros:

Best place to stay in Topaxz

Cons:

It’s going downhill, use to be clean and nice

2026-03-01 • via Nuitee
C
Changfu • couple • us
8
2026-02-28 • via Nuitee
D
Dave • solo_traveller • us
7
2026-01-26 • via Nuitee
N
Natalya • couple • ua
8
Overall excellent choice
Pros:

super comfy bed! very good breakfast. spacious rooms and everything was very clean. staff was polite and allowed us to check in after midnight.

Cons:

room was very cold upon arrival - we called ahead and let the staff know the time of our arrival but the room was not pre-heated. blankets were super thin and no extra blankets were to be found in the room. First night there we were quite cold as the heater in the room took about several hours to heat the room. only 1 sausage patty per person.

2026-01-15 • via Nuitee
C
Carol • family_with_children • us
9
Pros:

Location and cleanliness size of room

2026-01-03 • via Nuitee
Y
YUAN FU • extended_group • us
9
2025-12-19 • via Nuitee
M
McKay • couple • nz
8
Pros:

Staff were pleasant and helpful.

Cons:

Power was off when we arrived. Came back on when they said it would.

2025-10-30 • via Nuitee