Best Western Plus Inn at the Vines

Hotels
Best Western Plus
8.4 (642 reviews)
100 Soscol Avenue , Napa , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Noise disturbances
High costs
No breakfast offered

Categories

Cleanliness
7.9
Generally clean but noted some noise and slippery bathroom concerns.
Service
9.4
The staff was noted as friendly and helpful, contributing positively to the experience.
Location
9.4
Close to many attractions and generally well-regarded.
Room Quality
8.4
Rooms were clean and equipped, but noise from other guests and construction was mentioned.
Amenities
8.9
Good amenities, though lack of breakfast was disappointing.
Value for Money
7.9
Considered a bit pricey for the lack of breakfast and the added tax charges.
Food and Beverage
6.9
No breakfast offered and issues with food quality noted.
Overall Experience
8.4
Similar reviews suggest a generally good experience marred by specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:41

Property Description

Luxurious Accommodations

Experience the ultimate comfort at Best Western Plus Inn at the Vines in Napa, California. Each bright room is equipped with satellite TV, tea/coffee facilities, fridge, and microwave for your convenience.

Relaxation and Recreation

Unwind by the year-round outdoor pool and hot tub, perfect for a soothing break after exploring Napa Valley Wine Train or visiting O'Brien Estate Winery.

Convenience and Connectivity

Stay connected with free WiFi throughout the property. Indulge in on-site dining or venture out to Napa Municipal Golf Course just minutes away. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 6.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 642 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 8.4
M
Mellisa solo_traveller us
8
Pros:

N/A

Cons:

N/A

2026-03-02 via Nuitee
G
Guillaume family_with_children us
6
2026-03-02 via Nuitee
A
Adam family_with_children us
7
Pros:

The location

Cons:

I got 2 bags of chips and a soda from the vending machine and one of the chips expired in August 2025. I unfortunately saw the expiration after eating it and after I saw that I was skeptical to drink the soda because I could not find a date on it and decided to just throw it away.

2026-03-02 via Nuitee
A
Audrie couple us
3
Not sure if we would come back, but it wasn’t a total disappointment.
Pros:

The google/booking site said that this facility had a continental breakfast, which is why we chose it, but to our dismay we learned it didn’t when we arrived. Also the water pressure on the shower head was barely coming out.
We were happy to have a mini fridge in our room, and the location was very convenient to getting quickly getting to various destinations.

Cons:

To have a nice continental breakfast or at least coffee and muffins.

2026-03-01 via Nuitee
J
jeffery couple us
4
2026-02-28 via Nuitee
C
Cinda couple us
7
It was nice for the time we spent there.
Pros:

Convenient to Napa wineries.

Cons:

People above us were very noisy and this happened 2 nights. Restaurant was closed

2026-02-28 via Nuitee
P
Patricia couple us
10
Pros:

Excellent coffee machine in the lobby (free!) in addition to coffee machine in the room.
Spacious rooms, good mattress, modern bathroom.
Absolutely loved being able to charge my electric car for free in their parking lot!!

2026-02-23 via Nuitee
P
Peter extended_group ca
8
2026-02-23 via Nuitee
A
annadH1530AY Family
10
Clean, quiet, great price, well maintained
Pros:

The price was perfect! Wonderfully clean (soaked up water I spilled on the floor and the towel was still white clean) and quiet hotel located close to downtown. All hallways are locked with key card access to assure safety. The heated pool and hot tub were clean and the perfect temperature. The staff is all friendly and ready to meet your needs. The only downside we had was that we paid extra to get the balcony room, however, the balcony faced the wall of the adjacent building almost close enough to be able to touch. Next time I will be sure to call an make sure we do NOT get a balcony that was such a bummer. FYI-it was room 308 and we stayed in late February

2026-02-22 via Tripadvisor
C
Carissa couple us
8
2026-02-22 via Nuitee
D
Dianne couple us
9
2026-02-13 via Nuitee
C
Cristina family_with_children us
9
The rooms were nicer than expected.
Pros:

The hotel and rooms exceeded our expectations. It was clean and comfortable.

Cons:

The view.

2026-02-08 via Nuitee
R
Rosa family_with_children us
10
2026-01-31 via Nuitee
S
Sonia couple us
10
Pros:

Clean and smelled fresh

Cons:

Everything was great . From clean property to great customer service.

2026-01-29 via Nuitee
S
Sarah couple us
10
2026-01-28 via Nuitee
P
phil couple us
8
2026-01-26 via Nuitee
C
Colleen solo_traveller us
9
Renovated rooms make this place a bargain!
Pros:

Convenient, renovated rooms

Cons:

Restaurant and pool were being renovated even though they were advertised as open during our stay. Elevator wasn’t working, so we were given a first floor room.

2026-01-25 via Nuitee
N
NotG700 Solo travel
6
Quiet, clean and safe
Pros:

They have interior hallways, so I felt safe. Very clean room. Hotel doesn't offer breakfast so I felt I lost value in my booking. Pillows were small and bed could've used a mattress topper to make it more comfortable. Liked the convenience of a hair dryer, coffee maker, microwave and fridge in the room. Adequate plugs for technology and sleep equipment.

2026-01-24 via Tripadvisor
K
Karen couple us
8
2026-01-23 via Nuitee
A
Anne couple us
10
2026-01-20 via Nuitee