Best Western Sandman Hotel

Hotels
•
Best Western
7.4 (532 reviews)
236 Jibboom Street , Sacramento , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Fax/photocopying
Facilities for disabled guests
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean
Good breakfast
Reasonably priced
Cons:
Noisy
Unsafe environment
Dirty rooms

Categories

Cleanliness
5.4
Negative mentions regarding cleanliness; reports of dirt and pests.
Service
8.4
Some positive mention of staff being pleasant.
Location
6.4
Mentioned as accessible but with negative aspects related to safety.
Room Quality
6.9
Mixed reviews; mentions of outdated rooms and pest issues.
Amenities
7.9
Some amenities are mentioned positively, though not universally.
Value for Money
7.4
Price is considered reasonable given the condition but not 'cheap'.
Food and Beverage
8.4
Breakfast and nearby restaurant received praise.
Overall Experience
8.4
Mixed experiences with some guests enjoying their stay, but significant concerns expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:34

Property Description

Riverfront Location and Complimentary Breakfast
Best Western Sandman Hotel, nestled along the Sacramento River, offers a picturesque setting and a delicious hot breakfast to start your day right.

Comfortable Rooms with Essential Amenities
Each guest room is equipped with free WiFi, a mini-fridge, microwave, and a cozy sitting area, ensuring a comfortable stay for all guests.

Convenient Facilities and Recreational Activities
From the outdoor pool and hot tub to the fitness center and access to the Sacramento River Trail system, there are plenty of amenities to enjoy during your stay at Best Western Sandman Hotel.

Book your stay now at Best Western Sandman Hotel and experience a perfect blend of comfort and convenience!

Important information:

If guests are planning to pay with a different name on the credit card, please contact the hotel directly for more details.

The hotel must issue a Credit Card Authorization Form to the credit card account holder's name.

The airport transfer service has limited hours of operation: 7:00 hours - 10:00 hours and 16:00 hours - 19:00 hours. Contact hotel for details.

Please note that the hotel currently offers to-go breakfast only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 532 reviews
Cleanliness: 5.4
Service: 8.4
Location: 6.4
Room Quality: 6.9
Amenities: 7.9
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 8.4
E
Evelia • family_with_children • us
8
2026-04-11 • via Nuitee
J
Junior Tigger • family_with_children • us
10
2026-04-07 • via Nuitee
• solo_traveller • us
4
2026-04-04 • via Nuitee
S
Sharon • family_with_children • us
5
Pros:

The room was. Lean a d the bed comfortable. The restaurant on the premises was very good. The staff wS freindly

Cons:

We prepaid for the room through booking. The front desk person said they don't except that and then charged my bank card the price of the room plus a hundred dollar deposit. So I was charged twice. The next day the manager told me I would be refunded. I am still wIting for the refund and my deposit. It's only been 5 days so we'll see

2026-04-04 • via Nuitee
6
632vincek • Couples
8
Pretty good motel close to downtown
Pros:

Overall, this was a good motel; the breakfast is above average, the room was quiet, comfortable and clean, with the exception of the floor, which could have used a good mopping. Not a bad value for this location.

2026-03-30 • via Tripadvisor
M
Mark • family_with_children • us
1
It’s zombieland, bon fire smell in your room everyday. Non existent security. Faulty key cards.
Pros:

The location.

Cons:

The homeless lighting fires every night filling my room with smoke, while other homeless try to break in through my window. Whole property smells like piss and human feces. If you stay for long periods housekeeping is non existent. Only push policies when it is convenient for them.

2026-03-30 • via Nuitee
O
Ortega • couple • us
10
2026-03-28 • via Nuitee
M
Matty V. • family_with_children • us
10
Pros:

Pool and hot tub.

Cons:

Lawn mower at 7 am

2026-03-21 • via Nuitee
P
Paez • couple • us
5
Normal
Cons:

Mucho olor a cigarrillo la habitación. Y la ducha estaba dañada

2026-03-16 • via Nuitee
P
Patrick • couple • us
7
2026-03-06 • via Nuitee
G
Garnica • couple • us
1
The front desk Linda worst customer service ever I didn’t end up staying
Pros:

Linda the front desk the worst customer service ever!

Cons:

Notging

2026-03-04 • via Nuitee
J
Jonathen • couple • us
5
Pros:

The price

Cons:

Beds moved a lot, some outlets didn’t work, restroom was way too small (fan didn’t work), not as expected as what i saw online.

2026-03-02 • via Nuitee
M
Marcus • family_with_children • us
8
2026-02-25 • via Nuitee
J
Jorge • solo_traveller • us
10
2026-02-14 • via Nuitee
L
Lepe • couple • us
10
2026-02-10 • via Nuitee
J
Julian • couple • us
10
2026-01-19 • via Nuitee
J
Joel • family_with_children • us
8
2026-01-19 • via Nuitee
E
Esbeyde • couple • us
8
Pros:

Clean

Cons:

Loud sounds from the outside night world.

2026-01-19 • via Nuitee
J
Jasmine • family_with_children • us
4
The check in guy was short with me. Breakfast was good though. There was a cockroach in my room 🤢
Pros:

Breakfast was good.

Cons:

There was a cockroach in my room and front desk staff didn’t seem to care 🤢 the neighborhood was more sketchy that I thought it would be.

2026-01-19 • via Nuitee
A
Antero • family_with_children • us
9
Pros:

We liked the proximity to downtown. The complimentary breakfast was very good. The staff was very friendly.

2026-01-16 • via Nuitee