Grand Riverview Hotel

Hotels
7.8 (1491 reviews)
Jalan Post Office Lama , Kota Bharu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfactory room comfort
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.76
Mentioned issues with dirty linens, carpets, and room conditions.
Service
8.73
Most reviews expressed satisfaction with the friendly staff.
Location
8.77
Conveniently located in the city center with a nice view.
Room Quality
7.72
Some positive feedback, but noted old equipment and cleanliness issues.
Amenities
7.25
Facilities and amenities were found to be somewhat outdated.
Value for Money
7.71
Mixed sentiments regarding price in relation to quality.
Food and Beverage
7.26
Breakfast received mixed reviews; improvements needed.
Overall Experience
8.23
A generally good experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:18

Property Description

Riverfront Location: Nestled along the picturesque Kelantan River, Grand Riverview offers stunning city views for a truly memorable stay.

Diverse Dining Options: Indulge in a culinary journey with 3 dining venues on-site, serving Western, local, and Chinese cuisines to tantalize your taste buds.

Recreational Facilities: Unwind and stay active with a fitness centre, outdoor pool, and 24-hour room service for a seamless and enjoyable stay.

To book your stay at Grand Riverview and experience luxury by the river, visit our website or call us today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 13 years old and over stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1491 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 7.72
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.23
S
Siti Zuraidah Bt Musa • solo_traveller • my
8
Pros:

Dekat dgn bandar...

Cons:

Tiada...

2026-05-09 • via Nuitee
S
Shamsulbaha Aziz • solo_traveller • my
7
Pros:

Overall is good.

Cons:

The lights in room were too dim

2026-05-09 • via Nuitee
S
Site Rohhani • family_with_children • my
9
Best place to stay
Pros:

Sarapannya sedap². Banyak pilihan jenis mknn. Lokasi tak jauh drp pasar besar siti khadijah. Bilik sgt luas dan selesa dan bersih. Staff really helpful dan so friendly. Will definitely come and stay again.

Cons:

All good

2026-05-08 • via Nuitee
A
Akmalazura • couple • my
7
2026-05-06 • via Nuitee
S
Shaiful5303 • family_with_children • my
10
2026-05-06 • via Nuitee
N
Nuraziza • couple • sg
7
2026-05-05 • via Nuitee
L
Lee • extended_group • my
7
best for the price and location.
Pros:

Best for the location, it is very near to many attractions and convenient. The hotel itself is a bit old and rundown. I stayed here for 3 nights but the AC wasn't cold enough and the ventilation in the room was bad. We complained to the reception and they changed the room for us. There was a concert held in one of the nights and the parking was full.

Cons:

Relatively old room and facilities.

2026-05-04 • via Nuitee
N
Nazima • extended_group • my
3
Cons:

Not clean.

2026-05-03 • via Nuitee
D
Dato Haji Abdul Hamid • extended_group • my
8
2026-05-03 • via Nuitee
S
Siti Rasyidah • family_with_children • my
9
2026-05-01 • via Nuitee
B
baharuddin • couple • my
8
Pros:

Friendly staff

2026-05-01 • via Nuitee
J
Jamie • couple • us
7
Solid room for a reasonable price.
Pros:

The room was classic.

2026-05-01 • via Nuitee
M
Mastura • solo_traveller • my
7
2026-05-01 • via Nuitee
K
Kufrizan • solo_traveller • my
10
2026-05-01 • via Nuitee
M
Mastura • solo_traveller • my
7
2026-05-01 • via Nuitee
G
Gmie Rantau G. • solo_traveller • my
8
Pros:

Lokasi dlm bandar

Cons:

Tiada

2026-04-30 • via Nuitee
M
Muhammad Fathi • couple • my
10
2026-04-28 • via Nuitee
M
Muhammad Farhan • solo_traveller • my
8
2026-04-27 • via Nuitee
S
Shaiful • solo_traveller • my
8
Pros:

Room deco is good

Cons:

No

2026-04-27 • via Nuitee
N
NADIA • solo_traveller • fr
4
Je suis contente d avoir pris une seul nuit
Pros:

L équipes a l accueil a l écoute

Cons:

L hôtel mauvais odeurs les draps sale le petit déjeuner été mauvais

2026-04-27 • via Nuitee