Grand Riverview Hotel

Hotels
7.8 (1399 reviews)
Jalan Post Office Lama , Kota Bharu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfactory room comfort
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.76
Mentioned issues with dirty linens, carpets, and room conditions.
Service
8.73
Most reviews expressed satisfaction with the friendly staff.
Location
8.77
Conveniently located in the city center with a nice view.
Room Quality
7.72
Some positive feedback, but noted old equipment and cleanliness issues.
Amenities
7.25
Facilities and amenities were found to be somewhat outdated.
Value for Money
7.71
Mixed sentiments regarding price in relation to quality.
Food and Beverage
7.26
Breakfast received mixed reviews; improvements needed.
Overall Experience
8.23
A generally good experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:18

Property Description

Riverfront Location: Nestled along the picturesque Kelantan River, Grand Riverview offers stunning city views for a truly memorable stay.

Diverse Dining Options: Indulge in a culinary journey with 3 dining venues on-site, serving Western, local, and Chinese cuisines to tantalize your taste buds.

Recreational Facilities: Unwind and stay active with a fitness centre, outdoor pool, and 24-hour room service for a seamless and enjoyable stay.

To book your stay at Grand Riverview and experience luxury by the river, visit our website or call us today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 13 years old and over stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1399 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 7.72
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.23
Z
Zul Azri • family_with_children • my
10
Pros:

Terbaik

2026-03-13 • via Nuitee
S
Siti Nabilah • family_with_children • my
8
2026-03-13 • via Nuitee
L
Lina Osman • family_with_children • my
9
2026-03-13 • via Nuitee
H
Hishan • family_with_children • my
9
2026-03-13 • via Nuitee
M
Mdm HAIDA • couple • my
4
better improved the rooms….
Pros:

location…. near to everything u need during the stay

Cons:

unhygienic especially bathroom n the floor a bit slippery … bathroom door produces terrible squeaky sound …aircond feels unclean n not cool enough… 3 electrical plug are broken… no hair dryer

2026-03-12 • via Nuitee
M
Mitschka • couple • de
7
Leider kann ich die Stadt nicht empfehlen.
Pros:

Einige Stockwerke sind bereits zum Teil renoviert andere werden gerade renoviert. Wir hatten ein Zimmer mit Blick auf den Fluss in einer oberen Etage. Großzügige Eingangshalle, große Zimmer. Im Hotel ist ein gutes Restaurant. Das Personal ist sehr freundlich.

Cons:

Keine Wasserspender für kostenloses Wasser, kein stabiles Internet, schmutzige Panoramafenster im Zimmer, sehr laute Klimaanlage, alte Teppichböden in den Gängen.
Die Umgebung ist geprägt von heruntergekommenen zum Teil leerstehenden Gebäuden, einer ehemaligen, aufgegebenen und gesperrten Uferpromenade. Mit einem Wort: trostlos!

2026-03-12 • via Nuitee
I
Ili Nabilah • extended_group • my
6
2026-03-12 • via Nuitee
K
Khamisharizan • extended_group • my
6
Pros:

The space was bigger

Cons:

Toilet so dirty smelly too

2026-03-10 • via Nuitee
H
Hamidah • couple • my
9
2026-03-09 • via Nuitee
I
Ibrahim • family_with_children • my
9
2026-03-06 • via Nuitee
I
ILHAM • couple • my
10
2026-03-05 • via Nuitee
N
norazni • family_with_children • my
8
2026-03-04 • via Nuitee
H
Humaidi • family_with_children • my
8
2026-03-04 • via Nuitee
A
Anisah • solo_traveller • my
7
Pros:

The ambience.
The bed & bedroom.

Cons:

The shower spray lacks force.

2026-03-02 • via Nuitee
P
Penny Oh • family_with_children • my
8
2026-03-01 • via Nuitee
S
Siti Fatimah • family_with_children • my
10
2026-02-28 • via Nuitee
M
malcolm • solo_traveller • fr
7
hotel of standing but a bit tired. really big rooms and confortable beds compensate
2026-02-28 • via Nuitee
A
Asyraaf • couple • my
7
2026-02-27 • via Nuitee
M
Margot • family_with_children • fr
9
2026-02-26 • via Nuitee
C
christine • couple • my
10
2026-02-26 • via Nuitee