Grand Riverview Hotel

Hotels
7.8 (1597 reviews)
Jalan Post Office Lama , Kota Bharu , my

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfactory room comfort
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.76
Mentioned issues with dirty linens, carpets, and room conditions.
Service
8.73
Most reviews expressed satisfaction with the friendly staff.
Location
8.77
Conveniently located in the city center with a nice view.
Room Quality
7.72
Some positive feedback, but noted old equipment and cleanliness issues.
Amenities
7.25
Facilities and amenities were found to be somewhat outdated.
Value for Money
7.71
Mixed sentiments regarding price in relation to quality.
Food and Beverage
7.26
Breakfast received mixed reviews; improvements needed.
Overall Experience
8.23
A generally good experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:18

Property Description

Riverfront Location: Nestled along the picturesque Kelantan River, Grand Riverview offers stunning city views for a truly memorable stay.

Diverse Dining Options: Indulge in a culinary journey with 3 dining venues on-site, serving Western, local, and Chinese cuisines to tantalize your taste buds.

Recreational Facilities: Unwind and stay active with a fitness centre, outdoor pool, and 24-hour room service for a seamless and enjoyable stay.

To book your stay at Grand Riverview and experience luxury by the river, visit our website or call us today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 13 years old and over stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1597 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 7.72
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.23
K
Kamru Shaufi • solo_traveller • my
8
Pros:

Location within eating places vicinity

Cons:

Not enough parking lots

2026-07-04 • via Nuitee
M
mazura • couple • gb
2
Disappointed
Pros:

Location

Cons:

The hot water was not hot at all and when we empty the bath all the water from come up in the bathroom ( from drainage) about an inch deep, Dirty water 😩

2026-07-04 • via Nuitee
R
Rosmaliza • couple • my
1
2026-07-03 • via Nuitee
M
mr. • solo_traveller • my
8
2026-07-03 • via Nuitee
S
SYAZLINDA • solo_traveller • my
8
2026-07-02 • via Nuitee
K
Kefli Nawawi • extended_group • qa
7
2026-07-01 • via Nuitee
K
Khalid • solo_traveller • my
1
2026-07-01 • via Nuitee
M
Muhdfaiz • couple • my
8
2026-06-30 • via Nuitee
M
Matun • solo_traveller • my
9
2026-06-29 • via Nuitee
P
Peter • couple • nl
8
Prima hotel als je Kota Bahri wilt bezoeken
2026-06-29 • via Nuitee
I
IBRAHIM • couple • my
7
Pros:

Big room

Cons:

Ask for river view got town view

2026-06-29 • via Nuitee
C
Chin • solo_traveller • my
7
Honest review
Pros:

The hotel has all the basic amenities and it's clean and usable. The room is spacious with TV and fridge.Bathroom is equipped with a bathtub and shower. The shower water volume is very good.

Cons:

Hotel room design is old. Still using carpet although it feels fine but it's not suitable for families with sensitive adults or kids. TV channels without YouTube. The bathroom shower head looks rusty, and the bathtub looks old. Plug in is not enough.

2026-06-29 • via Nuitee
N
NURUL IZZATIE • couple • my
8
Good
Pros:

Everything

Cons:

Nothing

2026-06-29 • via Nuitee
N
NORDIANA • solo_traveller • my
9
Pros:

Staff

Cons:

Non

2026-06-29 • via Nuitee
E
Effa • family_with_children • my
10
2026-06-27 • via Nuitee
W
WAN FIKRI • couple • my
10
2026-06-27 • via Nuitee
K
Khyairany nur erma • couple • my
9
2026-06-27 • via Nuitee
M
Muhamad • solo_traveller • my
10
2026-06-27 • via Nuitee
M
Massilah • couple • my
10
2026-06-27 • via Nuitee
A
Ali • couple • my
8
2026-06-27 • via Nuitee