Grand Riverview Hotel

Hotels
7.8 (1675 reviews)
Jalan Post Office Lama , Kota Bharu , my
+60 9-743 9988

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfactory room comfort
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.76
Mentioned issues with dirty linens, carpets, and room conditions.
Service
8.73
Most reviews expressed satisfaction with the friendly staff.
Location
8.77
Conveniently located in the city center with a nice view.
Room Quality
7.72
Some positive feedback, but noted old equipment and cleanliness issues.
Amenities
7.25
Facilities and amenities were found to be somewhat outdated.
Value for Money
7.71
Mixed sentiments regarding price in relation to quality.
Food and Beverage
7.26
Breakfast received mixed reviews; improvements needed.
Overall Experience
8.23
A generally good experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:18

Property Description

Riverfront Location: Nestled along the picturesque Kelantan River, Grand Riverview offers stunning city views for a truly memorable stay.

Diverse Dining Options: Indulge in a culinary journey with 3 dining venues on-site, serving Western, local, and Chinese cuisines to tantalize your taste buds.

Recreational Facilities: Unwind and stay active with a fitness centre, outdoor pool, and 24-hour room service for a seamless and enjoyable stay.

To book your stay at Grand Riverview and experience luxury by the river, visit our website or call us today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBR

Location

Guest Reviews

7.8
Based on 1675 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 7.72
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.23
E
Evelyn_93 • couple • it
8
Struttura carina con ottimo rapporto qualità prezzo
Pros:

Buona colazione.

2026-08-08 • via Nuitee
Z
zailani • couple • my
10
2026-08-07 • via Nuitee
• extended_group • my
9
2026-08-07 • via Nuitee
S
S. Teunissen • solo_traveller • nl
6
Vergane glorie
Pros:

Personeel probeert te redden wat er te redden valt.

Cons:

Het hotel is vergane glorie. Verf dat van de muren afvalt, veel beschadigd enz. Ergste is nog dat de airco oud is en de kamer niet koel krijgt. Rooster op badkamer vol met stof. Troosteloze buurt ook. Ontbijt veel Aziatische keuzes op zich prima, de rest is matig net als dit hotel.

2026-08-05 • via Nuitee
A
Ahmad • couple • my
10
2026-08-05 • via Nuitee
G
Global Coffee Resources • couple • my
8
2026-08-05 • via Nuitee
J
Joanna • family_with_children • bn
6
2026-08-04 • via Nuitee
L
law • couple • my
5
2026-08-04 • via Nuitee
M
MOHD AZIAN • couple • my
10
2026-08-04 • via Nuitee
S
Shariff Arifin • family_with_children • my
8
A pleasant stay with friendly service, a comfortable room, and a beautiful river view, despite a few
Pros:

The staff were incredibly friendly and welcoming from the moment we arrived, making us feel right at home. The reception team was professional and the check-in process was quick and smooth. The bed was very comfortable, so we had a great night's sleep. One of the highlights of our stay was the beautiful view of the Kelantan River, especially during the morning and evening. Overall, we really enjoyed the warm hospitality and would be happy to stay here again.

Cons:

The room felt a little dim due to the limited lighting, so a brighter lighting setup would make it feel more welcoming. The parking area was also quite dark and had some puddles, which made it less convenient, especially at night. In addition, a few of the electrical power outlets in the room were not working. Other than these minor issues, we had a pleasant stay overall.

2026-08-03 • via Nuitee
P
Prof Ir Ts Dr Mahendran • couple • my
5
2026-08-03 • via Nuitee
W
WAN SEMAN • family_with_children • my
7
2026-08-02 • via Nuitee
L
la creme • solo_traveller • my
7
2026-08-02 • via Nuitee
K
khasilawati • couple • my
8
Cons:

Paip air kat toilet wayar terlalu pendek

2026-07-23 • via Nuitee
S
Shuhaimi • couple • my
7
2026-07-23 • via Nuitee
S
Syed Imran • solo_traveller • my
6
Pros:

The hotel is just ok. Nothing much my expectation since this is old hotel

Cons:

Breakfast is just ok but not so much choice

2026-07-23 • via Nuitee
N
Norshila • solo_traveller • my
8
2026-07-22 • via Nuitee
N
Norshila • solo_traveller • my
8
2026-07-22 • via Nuitee
R
Rainer • family_with_children • de
8
Eine gutes Basishotel für Kota Bharu
Pros:

Freundliches und hilfsbereites Personal

Cons:

Ein schönes, aber schon etwas älteres Hotel.
Das Frühstück war weniger auf europäische Gewohnheiten orientiert.

2026-07-22 • via Nuitee
E
Eion • couple • nz
8
2026-07-22 • via Nuitee