Chagala Aktau Hotel

Hotels
•
Independent
8.8 (11 reviews)
Micro-district 1, Aktau, 130000 , Aktau , KZ
7-729-2 200 160

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Wheelchair accessible
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Internet access in public areas - high speed
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful room

Categories

Cleanliness
8.63
Standard quality for this hotel tier.
Service
9.1
The staff was so kind and helpful, accommodating my needs promptly.
Location
9.14
Looking out at the sunset over the Caspian Sea was one of the highlights of my trip.
Room Quality
9.09
The room was beautiful.
Amenities
8.62
Standard quality for this hotel tier.
Value for Money
8.58
Standard quality for this hotel tier.
Food and Beverage
8.63
Standard quality for this hotel tier.
Overall Experience
8.6
I had a great time and recommend it to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:53

Property Description

Recreation Amenities:
Indulge in a workout session at the fitness center or unwind while admiring the view from the terrace.

Dining Experience:
Savor delectable meals at East West or opt for the convenience of room service, available during limited hours. Don't miss out on the buffet breakfasts offered daily.

Convenient Facilities:
Benefit from amenities such as a 24-hour front desk, multilingual staff, and laundry services. Plus, enjoy the convenience of free self-parking on site.

Plan your stay at Chagala Aktau Hotel, conveniently located in the heart of Aktau, just a short stroll from the Caspian Sea. Book now for a memorable experience!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCO

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8.8
Based on 11 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 9.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.6
S
Steven
10
Pros:

I loved staying here in Aktau. The staff was so kind and the room was beautiful. Looking out at the sunset over the Caspian Sea on the balcony was one of the highlights of my trip. I needed a visa to Azerbaijan printed out and the front desk was happy to oblige. I think Aktau is a great place to visit and recommend more foreign tourists make it a priority. You will have a great time here and the people are so friendly and welcoming. Thank you

2025-08-23 • via Nuitee
B
Brett
10
Pros:

Thank you for your hospitality.

2024-05-14 • via Nuitee
S
sourabh
10
Pros:

so good

2023-07-18 • via Nuitee
V
Verified traveler
10
Pros:

Very nice hotel in the city centre with a huge apartment that has a kitchen and small lounge. Overall very impressed. Nice breakfast as well

2018-12-19 • via Nuitee
M
Maxim
6
Pros:

Restaurant service speed and level is poor.
Fridge in the room could have something inside. At least drinking water.

2016-12-04 • via Nuitee
V
Vladislav
8
Good hotel
Pros:

Good hotel for business travelers. A modest breakfast "buffet". The hotel allocated nearest to the Caspian Sea.

2016-09-10 • via Nuitee
V
Verified traveler
6
AKTAU GOOD VALUE FOR MONEY
Pros:

good access to industrial region

2016-06-17 • via Nuitee
V
Verified traveler
8
Für eine Geschäftsreise OK
Pros:

Hotel ist sehr OK. Das kaspische Meer ist an dieser Stelle nicht sehr sauber und es riecht ein wenig. Ich habe aber nur übernachtet und war sonst geschäftlich unterwegs.

2016-05-29 • via Nuitee
S
Sandra
8
Nice hotel ..
Pros:

The hotel is very clean and the food was good at the hotel . breakfast is a bit basic but was very tasty

the girls at the desk were very nice and always help us with everything
Hotel is a bit far from the beach area, but you can have a great view from the sea at least from the room I had

2015-12-21 • via Nuitee
A
Annie
10
Great service
Pros:

Our stay was made wonderful by the very kind and helpful reception staff. As we do not speak Kazakh, they assisted us in every way possible, even offering to talk to people on the phone for us. In particular Regina and Aiman both went out of of their way for us. The great service far makes up for the location on the outskirts of the city.

2015-06-21 • via Nuitee
A
Ariel
8
Hidden gem in Aktau
Pros:

It was a very pleasant experience, with comfortable and clean rooms. It may not be in the best part of town but Aktau is not a big city so everything is relatively close.

2014-06-02 • via Nuitee