Phi Phi Island Cabana Hotel

Amazing hotel!! This hotel is gorgeous I really don’t understand how it’s only rated 3 stars. The view from our balcony was like something from a postcard!! We stayed here for my partners 30th bday whilst visiting Thailand and it did not disappoint we cannot understand the negative comments! Yes you can hear loud music at night but it is on Phi phi islands which is known for tourists partying at night time and also the island is so small the hotel cannot do anything about bars playing music! The staff were so friendly at this hotel and carried our luggage to our room on arrival, they even did a bed decoration for my partners 30th. We also extended for 1 more night as we didn’t want to leave. Hotel is right near the port if you’re coming in from somewhere else, so u can walk yourself to the hotel. Loads of bars/ restaurants around, you could probably walk round the whole island in a couple of hours. Breakfast was a bit random offering curry etc early in the morning but it did also have a few basic English items available (eggs, sausage etc) Overall highly recommended for somewhere nice in phi phi! And would 100% return ☺️

Nice hotel with a good room, really cosy balcony and a beautiful view. Overall clean and with a really nice pool and access to beach. Located within walking distance from pretty much anywhere. Would recommend headphones/earplugs as can hear music from bars in the evening.

The Nest Cafe. Amazing service, amazing food, great location nice and quiet away from the busy area. I sat upstairs was so relaxing. Solo traveller so this fit my needs. My calamari and mussaman chicken curry was extra special!! The best curry I’ve ever had like seriously good! The host was so personable and looked after me brilliantly!! The staff attentive and I had a really great experience please try!! It’s only 1 month old so don’t let no reviews deter you. SO GOOD.

Woke at 3am to find a mouse running around our room and had to then move all our belongings to a spare room at 3am. The staff explained there are a lot of mice/rats on the island and it was out of their control. However the hotel is extremely outdated and our bedroom/bathroom had lots of areas mice/rats could get in. There was a hole in our bathroom ceiling due to water damage and our bathroom sink was not fully sealed. The main bedroom doors open out on to an outside veranda. You also need to hand in your key to reception when ever you leave the hotel meaning you cannot charge appliances or keep the room cool while out. Also a lot of noise coming from the local beach club until around 3:30am. I would avoid staying at this hotel as it was definitely overpriced for what we got.

My wife and I have just stopped here for the one night just so that we could enjoy a night at phi phi don. The hotel is immaculate and has a beautiful relaxed feeling to it.

The rooms are beautiful with stunning views. Our room had a view right over the bay. I seriously cannot fault it.

The pool area is so relaxed and nice, and the pool itself is very pleasurable.

Breakfast was very good actually I would even go as far to say as close to being excellent.

If you’re a cat lover, you will love this hotel as there are many cats there.

I do hope we come back and stay in this hotel again

Great place

Great location

This hotel has a very good location and close to Tonsai pier.
Pool area is well maintained and very scenic.
Rooms are small not great and our bathroom was very shabby. Shower head didn’t work so you had to hold it ( room 1209)
Although it advertises WiFi it’s only available in public areas, not in rooms.
Late checkout was not allowed.
Only had breakfast on one of our days as there was ants in the croissants on first day.

While most of the staff were polite and welcoming during my stay, I had a very disappointing interaction with one staff member who spoke to me in an extremely rude and loud manner. It felt disrespectful and unprofessional, which really affected my overall experience. I appreciated the kindness of the other staff, but I hope the management addresses such behavior to ensure every guest feels respected and comfortable.

I really don't know where to start with this,i stayed for 2 nights from the photos with the pool its looks great but apart from that was terrible would not recommend to my worst enemy.Main light didn't work ,charging point barley worked and would spark,bed was terrible,the whole room looked like something from 1950s.No evaluator.But worse part is the balcony door was so run down i opened it to go outside and the door feel out and smashed,if i slipped i would of been dead!But the hotel was so nice they charged me 17000 baht (£391)!!!!said i caused it!the place is a hell whole if you want to enjoy beautiful PHI PHI DO NOT STAY HERE!! It was the worse hotel i have ever stayed in and scammed me for £391 on top for damage for there run down room .

Amazing views of the bay, pool was huge and never overviewed.

Great location to the town and the pier.

Loved they had free fruit and snack in the afternoon.

The location of this hotel and Phi Phi itself was great! Other than that I have nothing positive to say about the hotel. Check-in staff were unhelpful and less than friendly, rooms were in poor condition, dirty sheets and the bathroom and shower were awful. On top of this there was extremely loud music played from a nearby bar until 3.30am every single night which kept everyone in my family awake until it finished getting progressively louder.
I would not recommend this hotel or staying nearby if you would like to get a good night sleep.

After reading so many poor reviews,we were so pleased to find out we loved staying here,
Yes the rooms are dated but perfectly fine the beds are comfortable
The showers could do with more water pressure,
But the location of this hotel is perfect,the pool the sea the view are perfect,I could never get bored of the view from our balcony,
The breakfasts were fine and staff helpful,
Plenty of sunbeds around the pool
When we come
Back to phi phi we will be staying here again

I didn’t like anything on this property. In fact I had to shift hotels. Not a friendly staff and the room was not clean to standards. Had stains on the sheets and smelled like mold. My partner is very upset

The staff was great the room we had the shower wasn’t as clean as it could be. The property was nice, the pool area is great.

We stayed at this hotel in Phi Phi for four nights. There were definitely some positives—the beds were clean, the pool was large and fantastic, and the views of the sea were absolutely stunning. The location was also brilliant, just a three-minute walk from the pier, which made getting around super easy.

However, there were a few downsides. The staff weren’t the friendliest, especially at breakfast, and the rooms didn’t feel very clean, particularly the shower room, which was quite dated. Based on the rooms alone, I’d say this is more of a three-star hotel.

That being said, it had its positives, and for the price, it was one of the more reasonable options for what we needed. Plus, we loved that the hotel looked after cats, which added a nice touch to the experience. Overall, it was fine for four nights but could do with some updates!

This is nice hotel with lovely people running it. We had a few issues in the initial instance but were quickly solved and totally satisfied. We read other reviews before staying here and found this place to be probably described as reviewed. Pool and customer service were awesome along with the breakfast. The bars nearby are noisy and don't stop till 2am but it is not terribly bad. Overall I would stay here again

Difficult to know how to rate this hotel because it had so many benefits but so many challenges. 1. The location is great. It is a 2 min walk from Tonsai pier and all the bars and shops. Very convenient for arriving at the pier and for walking back at night after a few drinks and eats. 2. The view from the pool has to be one of the best in Thailand. The pool overlooks Loh Dalum beach and has the most wonderful view of the limestone cliffs and blue calm waters. What more can you want? 3. The pool is nice and is easy to get in and out of. It does need a little updating but is largely nice. 4. My room had a lovely view over Loh Dalum but it did need renovating. The sliding balcony doors kept getting jammed and the bathroom needed updating. However, on the plus side, the room was well air conditioned, had a smart TV with all the main apps, had a lovely balcony leading to the beach, gardens and pool and had a good fridge and safe for keeping valuables. The bed was comfy. 5. Housekeeping was acceptable, but they made the very bad mistake of leaving the master keys to all the resort rooms in my door. I found these in my door when I got back one day, so anyone could have gotten into my room and could also have taken those keys to get into other people's rooms. This was a very bad oversight and could have led to several rooms being burgled. I did report it to the hotel reception and hopefully they will retrain the housekeeping staff member who did this. 6. The grounds/gardens need more attention and maintenance. The reason I say this was because a falling coconut missed my head by an inch when I was walking through the gardens one afternoon. It missed me and smashed beside me on the path. A falling coconut will kill you if it hits your head because they are very heavy and so solid and fall from the top of the tree. Other guests should try to avoid walking under the coconut trees in the gardens, You have been warned. 7. There is some level of noise at night from the beach bars and fire shows and this noise continues to around 3 am. If you like to go to sleep early at night, do not stay here. The noise comes from some distance away but can still affect sleep. 8. the staff at this hotel are generally friendly and helpful. Be nice to them because they are trying their best to accommodate a large number of people. All in all, I had a relatively good stay this hotel which has a faded grandeur. Twenty years ago this was probably one of the superior hotels on the island. It just needs some TLC and investment.

Well first of all I have to say that the location is absolutely fantastic but that’s about it.
The pool area is huge and has stunning views however the beds need replacing and the pool area needs some tlc.
The rooms were a good size and the bed comfortable enough but very very dated, the shower was just a dribble yet somehow still flooded the bathroom every time it was used.
The view from the balcony was lovely, sadly the chairs were uncomfortable and the balcony not very clean.
The gym we thought would be great as next to the pool and outside and also a good size but sadly not a single thing could be used as it was either broken/snapped or completely rusted.
Out of our 3 weeks in Thailand and many places visited/stayed this breakfast was by far the worst in fact it was absolute chaos!!
The restaurant was dirty, plates not cleared and staff just stood around, no interaction at all. Had to clear our own table and find our own clean cutlery. All of the food was cold, the only thing about edible was an omelette which took 20 minutes to make again because staff just stood around and no one seemed to know what they were doing making for a very stressful experience. It was so bad we didn’t eat there for the two following days even though we had breakfast included!
I wouldn’t return to this hotel, a shame really as with some friendly staff (for a start) and a lot of tlc it could be improved.

Stayed at the Cabana Hotel for 3 nights. The pool and location is perfect. However…
- Sunbed cushions at pool all need to be replaced
- Beds were very hard
- Water pressure was shocking in the shower, it dribbled out
- Water coming out of the taps smelt like sewage
- No refill of shower soap so we were left without any
- Breakfast is suppose to finish at 10am, but at 9.45am they were already clearing away, including the labels on what was in each dish - therefore not informing people of what was inside. I asked the lady for a poached egg and she rolled her eyes and sighed at me - this happened with 2 different ladies on 2 different mornings! No plates or cutlery laid out for breakfast either

Overall, abit disappointing but the location and pool were very good.