Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room cleanliness
Noise issues

Categories

Cleanliness
7.98
The review mentioned issues with cleanliness in the room.
Service
9.45
General sentiment of helpfulness and friendliness from various reviews.
Location
8.99
Highlighted as perfect for traveling to and from the airport and train station.
Room Quality
7.44
Complaints about noise, comfort of beds, and general room conditions.
Amenities
8.47
Standard amenities offered, although a refrigerator was mentioned as missing.
Value for Money
8.43
Overall value was seen positively, despite some issues in specifics.
Food and Beverage
8.98
Breakfast was deemed sufficient and satisfactory.
Overall Experience
9.05
Overall, experiences were a mix of good and bad, but a reasonable expectation was set.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:16

Property Description

Modern 4-Star Comfort
Located just 800 meters from the train station, the Novotel Basel City offers a convenient and stylish stay in the heart of the city.

Convenient Amenities
Enjoy free public WiFi, a restaurant serving international cuisine, and a well-stocked hotel bar offering a variety of wines and cocktails.

Business and Leisure
Take advantage of the Business Corner, inclusive public transport during your stay, and the proximity to Basel's main attractions, all within a 10-minute walk.

Book your stay at Novotel Basel City now for a seamless blend of comfort and convenience.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CHF 26 per day.

Location

Guest Reviews

8.6
Based on 3821 reviews
Cleanliness: 7.98
Service: 9.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 9.05
S
Stähli • family_with_children • ch
8
2026-05-16 • via Nuitee
M
Maria Elena • extended_group • ch
8
2026-05-16 • via Nuitee
M
Monika • family_with_children • ch
9
2026-05-16 • via Nuitee
C
Claudio 02 • solo_traveller • ch
8
Séjour d’une nuit, 4 personnes.
Pros:

Propreté, chambre bien insonorisée et emplacement très bien. Petit-déj très bon et varié.

Cons:

Communication pas toujours très facile. Je n’ai eu personne en français ou italien à la réception et mon anglais est laborieux...
Snacks et boissons totalement hors de prix!

2026-05-16 • via Nuitee
S
Sandra • solo_traveller • ch
8
2026-05-16 • via Nuitee
D
Dominik • couple • ch
9
2026-05-16 • via Nuitee
D
Damien • family_with_children • ch
9
2026-05-16 • via Nuitee
R
Ralph • family_with_children • ch
8
2026-05-16 • via Nuitee
A
Ariel • solo_traveller • de
7
2026-05-14 • via Nuitee
R
Rolf • couple • ch
9
Super Aufenthalt!
Pros:

Super Aufenthalt!

Cons:

-

2026-05-14 • via Nuitee
S
Sabrina • family_with_children • de
5
2026-05-13 • via Nuitee
P
Petrescu • solo_traveller • ch
8
Pros:

Bequemes Bett, gute Dusche

Cons:

Keine Schallisolierung, Zimmer Lärm

2026-05-12 • via Nuitee
L
Lisa • solo_traveller • au
7
Pros:

Restaurant and helpfull front staff.esp Lea.

Cons:

Terrible locatiom
No shops or other redtaurants anywhere nesr.
Isolated.

2026-05-12 • via Nuitee
D
Daniela • family_with_children • ch
10
Pros:

Super Lage. Gutes Frühstück

2026-05-12 • via Nuitee
I
Imad eddine • family_with_children • be
10
magnifique séjour
Pros:

chambre très bien équipé
très bon petit déjeuner
et bon emplacement

2026-05-11 • via Nuitee
C
Chloe • solo_traveller • ch
9
Pros:

Le petit déjeuner était top. Hôtel joli
Chambre de taille raisonnable pour 4
Lobby agréable
Personnel super et très à l écoute

Cons:

Lits un peu usagés

2026-05-11 • via Nuitee
A
Andrea • family_with_children • ch
7
2026-05-10 • via Nuitee
S
Susanne • family_with_children • ch
9
Wir würden in Basel wieder im Novotel übernachten.
Pros:

Das Novotel ist modern und sauber, das Personal sehr freundlich. Das Frühstück ist aussergewöhnlich reichhaltig und gut. Das Preis-Leistungsverhältnis ist topp!

2026-05-10 • via Nuitee
A
abdul • family_with_children • gb
10
2026-05-10 • via Nuitee
R
Roland • solo_traveller • ch
7
2026-05-09 • via Nuitee