Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room cleanliness
Noise issues

Categories

Cleanliness
7.98
The review mentioned issues with cleanliness in the room.
Service
9.45
General sentiment of helpfulness and friendliness from various reviews.
Location
8.99
Highlighted as perfect for traveling to and from the airport and train station.
Room Quality
7.44
Complaints about noise, comfort of beds, and general room conditions.
Amenities
8.47
Standard amenities offered, although a refrigerator was mentioned as missing.
Value for Money
8.43
Overall value was seen positively, despite some issues in specifics.
Food and Beverage
8.98
Breakfast was deemed sufficient and satisfactory.
Overall Experience
9.05
Overall, experiences were a mix of good and bad, but a reasonable expectation was set.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:16

Property Description

Modern 4-Star Comfort
Located just 800 meters from the train station, the Novotel Basel City offers a convenient and stylish stay in the heart of the city.

Convenient Amenities
Enjoy free public WiFi, a restaurant serving international cuisine, and a well-stocked hotel bar offering a variety of wines and cocktails.

Business and Leisure
Take advantage of the Business Corner, inclusive public transport during your stay, and the proximity to Basel's main attractions, all within a 10-minute walk.

Book your stay at Novotel Basel City now for a seamless blend of comfort and convenience.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CHF 26 per day.

Location

Guest Reviews

8.6
Based on 3602 reviews
Cleanliness: 7.98
Service: 9.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 9.05
D
Dobrina • family_with_children • bg
9
2026-03-13 • via Nuitee
M
Marielle • family_with_children • nl
8
Overnachting onderweg naar wintersport
Pros:

Flexibel, locatie, netjes

Cons:

Het was erg warm op de kamer. Er kon geen raam open en met vier mensen op 1 kamer was het nogal bedompt.

2026-03-13 • via Nuitee
Y
Yuliia • family_with_children • nl
7
2026-03-13 • via Nuitee
K
Kateřina • family_with_children • cz
10
Pros:

Super lokalita, velký a moderní pokoj. Při ubytování jsme dostali kartičku na MHD zdarma.

2026-03-12 • via Nuitee
R
RIZA SELMAN • family_with_children • tr
8
Tavsiye edilir
Pros:

Temiz ve geniş oda

2026-03-11 • via Nuitee
P
Patrice • couple • fr
6
Scandaleux de faire payer votre propre parking 26€/nuit. Ce devrait etre gratuit.
Cons:

Scnadaleux de faire p

2026-03-10 • via Nuitee
J
JAVIER • family_with_children • es
10
Conveniente y muy bien situado
2026-03-09 • via Nuitee
D
David • family_with_children • hr
9
2026-03-09 • via Nuitee
M
Miriam • couple • ie
8
Very enjoyable stay that felt good value for money.
Pros:

We went out for breakfast. I liked the small reception and tv area. I purposely chose the hotel because of the small lounge area. Nice not to be cooped up in a room all the time!

Cons:

Everything was fine. I did think it was closer to city centre but the walk / trams were fine.

2026-03-08 • via Nuitee
İskender • family_with_children • tr
10
Rahat ve keyifli bir konaklama için teşekkürler.
Pros:

Konumu mükemmel, her yöne ulaşım çok rahat oluyor. Çalışanların, özellikle resepsiyondakilerin her konuda yardımcı olmaları. Otelin şehiriçi ulaşım için sağladığı kart. Temiz olması. Mükemmel kahvaltı.

2026-03-08 • via Nuitee
D
Donnie • extended_group • ph
9
Very comfortable and clean
Pros:

Clean

Cons:

Lavatory takes too long to drain. It needs unclogging.

2026-03-08 • via Nuitee
S
Shailendra • solo_traveller • in
10
2026-03-07 • via Nuitee
P
Petra • couple • at
8
Pros:

Zentrale Lage, Frühstück sehr vielfältig.

2026-03-05 • via Nuitee
G
Güney • solo_traveller • ch
1
2026-03-05 • via Nuitee
M
Murat • family_with_children • at
9
2026-03-04 • via Nuitee
J
Jessica • family_with_children • pl
9
2026-03-01 • via Nuitee
J
Jaap • family_with_children • nl
8
2026-03-01 • via Nuitee
S
S. • family_with_children • ch
8
2026-03-01 • via Nuitee
J
Jan • family_with_children • nl
7
2026-03-01 • via Nuitee
F
Feysal • family_with_children • ch
10
Pros:

Personnel très gentîl, parlant plusieures langues.
Proche du centre, accessibilité en tram. Arrêt du tram devant l hôtel.
Possibilité d’avoir un parking pour la voiture.
Chambre agréable, bien équipée.
Petit déjeuner magnifique beaucoup de choix et très bon.

2026-02-28 • via Nuitee