Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room cleanliness
Noise issues

Categories

Cleanliness
7.98
The review mentioned issues with cleanliness in the room.
Service
9.45
General sentiment of helpfulness and friendliness from various reviews.
Location
8.99
Highlighted as perfect for traveling to and from the airport and train station.
Room Quality
7.44
Complaints about noise, comfort of beds, and general room conditions.
Amenities
8.47
Standard amenities offered, although a refrigerator was mentioned as missing.
Value for Money
8.43
Overall value was seen positively, despite some issues in specifics.
Food and Beverage
8.98
Breakfast was deemed sufficient and satisfactory.
Overall Experience
9.05
Overall, experiences were a mix of good and bad, but a reasonable expectation was set.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:16

Property Description

Modern 4-Star Comfort
Located just 800 meters from the train station, the Novotel Basel City offers a convenient and stylish stay in the heart of the city.

Convenient Amenities
Enjoy free public WiFi, a restaurant serving international cuisine, and a well-stocked hotel bar offering a variety of wines and cocktails.

Business and Leisure
Take advantage of the Business Corner, inclusive public transport during your stay, and the proximity to Basel's main attractions, all within a 10-minute walk.

Book your stay at Novotel Basel City now for a seamless blend of comfort and convenience.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CHF 26 per day.

Location

Guest Reviews

8.6
Based on 3755 reviews
Cleanliness: 7.98
Service: 9.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 9.05
H
Himmet • solo_traveller • at
10
2026-04-18 • via Nuitee
L
Licia • solo_traveller • ch
9
2026-04-17 • via Nuitee
• family_with_children • gr
10
2026-04-17 • via Nuitee
A
Angeles • family_with_children • ch
8
2026-04-16 • via Nuitee
Şevket • family_with_children • tr
10
2026-04-16 • via Nuitee
L
Laettia • solo_traveller • fr
8
Pros:

Le personnel était très accueillant, très disponible
Hôtel très propre, bien situé

Cons:

Rien

2026-04-14 • via Nuitee
Y
Yasmina Andreeva • solo_traveller • bg
10
2026-04-14 • via Nuitee
S
Simone • solo_traveller • ch
9
2026-04-13 • via Nuitee
M
Marco • family_with_children • ch
9
2026-04-13 • via Nuitee
J
Jean • solo_traveller • ch
8
Cons:

On doit quand même marcher 15min depuis la gare.

2026-04-13 • via Nuitee
N
NIK9888 • family_with_children • ua
7
Pros:

Не плохой завтрак

Cons:

С карты, отелем был списан залог в размере 300 евро за каждый номер в дополнение к стоимости проживания.
В описании отеля это не указано.

2026-04-13 • via Nuitee
L
Leanne • family_with_children • gb
7
Great staff, great location. Warm room.
Pros:

Great location next to the station

Cons:

The room was too hot for 4 people (family room)

2026-04-13 • via Nuitee
• family_with_children • ch
8
2026-04-13 • via Nuitee
E
Emily • solo_traveller • gb
10
Pros:

Great location. Staff were very helpful. Food in restaurant was great. Would stay again.

Cons:

The strange shower arrangement. Glass changing thing that we did not know about. Travelling with teenagers was a bit strange...but funny

2026-04-13 • via Nuitee
A
Andreea • family_with_children • fr
7
Séjour moyen.
Pros:

Douche avec un mur en verre donnant sur la chambre : une fois la lumière de la salle de bain allumée, il y avait beaucoup de lumière dans la chambre la nuit. Les fenêtres ne s’ouvrent pas. Beaucoup de bruits dans la rue la nuit, dont le passage des ambulances. Repas du restaurant moyen, trop salé et assez cher.

Cons:

Parking facilement accessible

2026-04-13 • via Nuitee
S
Sanja • solo_traveller • hr
10
Pros:

Odličan doručak, izvrsna lokacija i besplatan prijevoz!!

2026-04-12 • via Nuitee
B
Bahattin • family_with_children • bg
10
2026-04-12 • via Nuitee
E
Emilie • family_with_children • fr
10
Séjour parfait!
Pros:

Excellent petit déjeuner et super attention pour les 10 ans de notre fils. Tout le personnel était très aimable. La chambre était parfaite.

2026-04-12 • via Nuitee
C
Claire • family_with_children • fr
10
Parfait pour un court séjour en ville
Pros:

Très bon petit déjeuner, personnel accueillant et parlant français la plupart du temps, chambres très propres et nettoyées chaque jour.

Cons:

Rien

2026-04-11 • via Nuitee
H
Hanna • family_with_children • hu
10
Szívesen ajánlom ,mert pozitív élményünk volt csak!
Pros:

Az elhelyezkedése jó volt, közel a belváros.
Tisztaság volt és a szemèlyzet kedves.
Nagyon jó volt a kártya amit a szálloda biztosított, az utazáshoz és több múzeum díjmentes belépőjéhez.

Cons:

A tv csatornákat bővíthetnék!

2026-04-11 • via Nuitee