Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room cleanliness
Noise issues

Categories

Cleanliness
7.98
The review mentioned issues with cleanliness in the room.
Service
9.45
General sentiment of helpfulness and friendliness from various reviews.
Location
8.99
Highlighted as perfect for traveling to and from the airport and train station.
Room Quality
7.44
Complaints about noise, comfort of beds, and general room conditions.
Amenities
8.47
Standard amenities offered, although a refrigerator was mentioned as missing.
Value for Money
8.43
Overall value was seen positively, despite some issues in specifics.
Food and Beverage
8.98
Breakfast was deemed sufficient and satisfactory.
Overall Experience
9.05
Overall, experiences were a mix of good and bad, but a reasonable expectation was set.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:16

Property Description

Modern 4-Star Comfort
Located just 800 meters from the train station, the Novotel Basel City offers a convenient and stylish stay in the heart of the city.

Convenient Amenities
Enjoy free public WiFi, a restaurant serving international cuisine, and a well-stocked hotel bar offering a variety of wines and cocktails.

Business and Leisure
Take advantage of the Business Corner, inclusive public transport during your stay, and the proximity to Basel's main attractions, all within a 10-minute walk.

Book your stay at Novotel Basel City now for a seamless blend of comfort and convenience.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Location

Guest Reviews

8.6
Based on 4211 reviews
Cleanliness: 7.98
Service: 9.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 9.05
S
sandrine • solo_traveller • fr
10
Pros:

Tout était parfait au niveau de l'hôtel.
Juste les alentours manquent de commerces et de restaurants proches.
Mais je suis très contente de mon séjour.

2026-09-19 • via Nuitee
J
Jose • solo_traveller • br
1
2026-09-18 • via Nuitee
F
Frank • solo_traveller • lu
9
2026-09-18 • via Nuitee
E
Erika • family_with_children • ch
7
Pros:

Das Frühstück war gut, aber auf das Nachtessen mussten wir mehr als 1 Stunde warten.

2026-09-17 • via Nuitee
F
Francesca • extended_group • ch
5
Sufficient
Pros:

Position and clean

Cons:

The staff was not help full, they change the room configuration but the third bed was really not confort and the price not cheap

2026-09-17 • via Nuitee
I
Ildiko • family_with_children • gb
10
2026-09-17 • via Nuitee
K
Kekridou • solo_traveller • gr
8
2026-09-17 • via Nuitee
A
Antje • couple • ch
9
Ein tolles Fortbildungswochenende
Pros:

Gutes Frühstück, super Betten und Wasserspender auf dem Gang

Cons:

Die Garage ist nicht einfach zu finden

2026-09-16 • via Nuitee
L
Liliana • couple • ch
10
2026-09-16 • via Nuitee
A
Andrea • couple • ch
8
Gut und freundlich
Pros:

Check-in/out schnell, freundlich, hilfsbereit
Restaurant freundlich, gut, schnell
Gute Lage zum Joggeli
Super Frühstücksbuffet

Cons:

Das Bett hat geknarrt, für Executiv hätte ich etwas bequemeres erwartet. Wasser musste selber geholt werden an Wasserstation….. keine anderen Getränke im Zimmer, ausser Kaffee. Möglichkeit an Reception, aber wer möchte schon im Nachtgewand noch was shoppen gehen?
Teppich hatte Flecken, finde ich unhygienisch.
Dafür ist der Preis dann doch hoch.

2026-09-16 • via Nuitee
C
Cornelius • solo_traveller • de
9
2026-09-15 • via Nuitee
A
Arly • family_with_children • be
2
2026-09-15 • via Nuitee
K
katarina • solo_traveller • sk
7
Pros:

Dobrá kozmetika v kúpeľni, upratovanie každý deň.

Cons:

Nedaju sa tam otvoriť okná.. Na toalete nie je ventilátor, dvere na toalete a v kúpeľni ako dvere do skrine. Chýbala kanvica a len papierové poháre.

2026-09-15 • via Nuitee
A
Andrii • solo_traveller • ch
10
2026-09-15 • via Nuitee
H
Hilal • solo_traveller • ch
10
2026-09-14 • via Nuitee
F
Florin • couple • ro
10
Ne-am simțit nemaipomenit !!! Vă mulțumim !
Pros:

Am avut cele mai bune condiții de cazare și mic dejun . Camera a fost excelentă cu un pat mare și foarte odihnitor, cu dotări excelente pentru toate nevoile turiștilor. Au fost foarte bine gândite și intuite toate cele necesare pentru a avea cel mai bun sejur. Micul dejun a fost excelent și ne-a făcut să începem ziua minunat .

Cons:

Nu este cazul.

2026-09-14 • via Nuitee
C
Consuelo • couple • it
6
Pros:

Stanza spaziosa, colazione, fitness

Cons:

Posizione , rumore, vista

2026-09-14 • via Nuitee
E
Edita • couple • lt
5
2026-09-14 • via Nuitee
M
Maria José • couple • br
9
Pros:

Atendeu propósito

Cons:

Não tem ar condicionado e

Muito quente

2026-09-14 • via Nuitee
H
Hazal • family_with_children • tr
10
Harika bir konaklama!
Pros:

Konum tramvayla kolaydı, yürüyerek de merkeze 10 dakikaydı. Farklı numaralı tramvayların yakından geçmesi farklı yerlere kolayca gitmemizi sağladı. Resepsiyondaki Niko çok yardımcı oldu ve çok kibardı. Otelden çok memnun kaldık.

Cons:

Sevmediğimiz bir şey olmadı. Yataklar daha rahat olabilirdi belki. Bir de camlar da açılabilseydi çok iyi olurdu. Kahvaltısını deneyimlemediğimiz için bir şey diyemeyeceğim.

2026-09-14 • via Nuitee