Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room cleanliness
Noise issues

Categories

Cleanliness
7.98
The review mentioned issues with cleanliness in the room.
Service
9.45
General sentiment of helpfulness and friendliness from various reviews.
Location
8.99
Highlighted as perfect for traveling to and from the airport and train station.
Room Quality
7.44
Complaints about noise, comfort of beds, and general room conditions.
Amenities
8.47
Standard amenities offered, although a refrigerator was mentioned as missing.
Value for Money
8.43
Overall value was seen positively, despite some issues in specifics.
Food and Beverage
8.98
Breakfast was deemed sufficient and satisfactory.
Overall Experience
9.05
Overall, experiences were a mix of good and bad, but a reasonable expectation was set.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:16

Property Description

Modern 4-Star Comfort
Located just 800 meters from the train station, the Novotel Basel City offers a convenient and stylish stay in the heart of the city.

Convenient Amenities
Enjoy free public WiFi, a restaurant serving international cuisine, and a well-stocked hotel bar offering a variety of wines and cocktails.

Business and Leisure
Take advantage of the Business Corner, inclusive public transport during your stay, and the proximity to Basel's main attractions, all within a 10-minute walk.

Book your stay at Novotel Basel City now for a seamless blend of comfort and convenience.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Location

Guest Reviews

8.6
Based on 4153 reviews
Cleanliness: 7.98
Service: 9.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 9.05
J
Joana • solo_traveller • pt
9
2026-08-29 • via Nuitee
B
BARBARA • solo_traveller • pl
10
2026-08-29 • via Nuitee
J
Julia • solo_traveller • by
10
Pros:

Понравилось всё

Cons:

Не было чашек и стаканов. Было 4 одноразовых стаканчика.

2026-08-29 • via Nuitee
C
Cagdas • family_with_children • de
9
2026-08-28 • via Nuitee
E
elisa • family_with_children • es
10
Muy cómodo
Pros:

Muy comodo,muy limpio,hemos dormido super bien.Aunque no esta del todo céntrico andando 15-20 estas en centro y con transporte público en 5 minutos.Te dan tarjetas para usar el transporte público durante tu estancia.

Cons:

Nada,todo muy bien

2026-08-27 • via Nuitee
I
IOANNA • family_with_children • gr
9
Πολύ καλή διαμονή στη Βασιλεία
Pros:

Άνετο δωμάτιο, καθαρό με ότι χρειάζεσαι για τη διαμονή.
Το πρωινό μπουφέ ήταν πολύ καλό και καλύπτει όλα τα γούστα με πολλές επιλογές τόσο σε φαγητά όσο και σε ροφήματα. Σε κάθε όροφο υπάρχει ψύκτης νερού.
Πολύ βολική η παροχή της κάρτας Βασιλείας που επιτρέπει δωρεάν μετακινήσεις στη πόλη και εκπτώσεις σε μουσεία. Το τραμ για τη παλιά πόλη είναι ούτε 1 λεπτό από το ξενοδοχείο με πάρα πολύ συχνά δρομολόγια.
Το προσωπικό πολύ ευγενικό και εξυπηρετικό και ανταποκρίθηκε άμεσα σε κάθε ανάγκη μας.

Cons:

Το μπάνιο διαχωρίζεται από το δωμάτιο με μια θαμπή τζαμαρία που όμως δεν απομονώνει οπτικά τελείως τη ντουζιέρα. Επίσης λόγω του τζαμιού αν άναβε φως το βράδυ στο μπάνιο φωτιζόταν όλο το δωμάτιο. Η πόρτα της τουαλέτας δε κλειδώνει και δεν κλείνει απόλυτα αφήνοντας ένα μικρό κενό.
Αντιμετωπίσαμε μικρά θέματά με την τηλεόραση και το χρηματοκιβώτιο, αλλά το προσωπικό τα έλυσε άμεσα.
Θα θέλαμε να μπορεί να ανοίγει το παράθυρο του δωματίου, έστω σε ανάκλιση για να ανανεώνεται ο αέρας.

2026-08-27 • via Nuitee
T
Tom • family_with_children • be
9
2026-08-27 • via Nuitee
C
Cihan • family_with_children • tr
8
Pros:

Kahvaltısı güzel, otel temiz ve bakımlı, merkeze uzak ama tramvay ile merkeze ulaşım rahat. Basel card verdikleri için toplu taşıma ücretsiz (Basel’deki tüm otellerde bu şekilde)

Cons:

Etrafında market falan yok, yemek yerlerine uzak.

2026-08-26 • via Nuitee
H
Hasan • family_with_children • tr
8
2026-08-26 • via Nuitee
E
Els • solo_traveller • be
8
Pros:

Locatie en gratis tramtickets

Cons:

Ontbijt werd minder snel aangevuld.

2026-08-25 • via Nuitee
P
Periklis • family_with_children • gr
8
2026-08-25 • via Nuitee
F
Franceschini • solo_traveller • it
9
Pros:

Hotel moderno e pulito

Cons:

Un po decentrato ma comunque comodo al centro

2026-08-25 • via Nuitee
G
Georgia • solo_traveller • gr
10
Pros:

Τα πάντα απλά υπέροχο για οικογένειες!!θα ξαναπάμε...ήταν τέλεια!

Cons:

Όλα τέλεια!

2026-08-25 • via Nuitee
O
Omer Hassan • family_with_children • gb
10
Pros:

It is very clean and good location
The staff of reception they are very friendly specially the guy very respectful

2026-08-24 • via Nuitee
B
Bernadette • family_with_children • ch
8
Pros:

Lage sehr gut einfach zu erreichen, frühstck sehr gut und sehr variert

2026-08-24 • via Nuitee
J
Jeroen • family_with_children • nl
9
2026-08-24 • via Nuitee
J
Jay-ar • family_with_children • is
10
2026-08-24 • via Nuitee
I
INTIGO Srl FREDERICQ PEIGNEUX • solo_traveller • be
8
2026-08-24 • via Nuitee
A
Albert • family_with_children • nl
8
2026-08-23 • via Nuitee
Y
Yerli89 • solo_traveller • be
8
Pros:

Heel vriendelijk personeel.
Propere kamers.
Gratis openbaar vervoer via het hotel.

Cons:

/

2026-08-23 • via Nuitee