Chaokoh Phi Phi Hotel & Resort

Hotels
Independent
8 (116 reviews)
157 Moo 7, Koh Phi Phi Don, T. Aonang, A. Muang, Ko Phi Phi, Krabi - Trang, 81210 , Ko Phi Phi , TH

Facilities

Boat tours nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Helpful bell boys
Cons:
Rude reception staff
Issues with value for money

Categories

Cleanliness
7.58
The towels were old and smelly, indicating lowered cleanliness standards.
Service
8.55
The bell boys were very helpful and courteous, although reception staff's behavior was mixed.
Location
8.09
The location is decent, with morning activities affecting check-out times.
Room Quality
8.04
Room conditions were satisfactory, though issues with cleanliness were mentioned.
Amenities
8.07
Amenities were standard for the hotel, not specifically highlighted or criticized.
Value for Money
7.53
The practices around check-out and deposit return affected perceived value.
Food and Beverage
8.08
Food and beverage options were not mentioned, assumed standard.
Overall Experience
8.05
A mix of positive staff interactions tainted by the handling of the deposit led to a bad overall feeling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:15

Property Description

Beachfront Paradise:
Experience the ultimate beach getaway at Chaokoh Phi Phi Hotel & Resort, located right on Ton Sai Bay.

Deluxe Amenities:
Enjoy a range of amenities including an outdoor pool, attached winery, and complimentary wireless internet.

Gastronomic Delights:
Indulge in delicious dining options at the hotel's restaurant, coffee shop, and bars. Room service is also available for a cozy night in.

Book a stay at Chaokoh Phi Phi Hotel & Resort for a beach vacation like no other!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBV

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 116 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.09
Room Quality: 8.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
V
Verified traveler
10
Pros:

Great and very clean hotel. Very friendly and helpful staff.

2025-08-10 via Nuitee
6
610vaniw Family in
2
Only fleecing tourist of money
Pros:

They are just trying to find ways to fleece the tourists. They tell you that check out time is 11.00 am and you are surprised because check in is like all other hotels- 2.00 pm but check out is earlier. Why?? Because no morning activity in phi phi island finishes by 11 so u are bound to get late and if u check out at 12- they will forcefully and very rudely keep the 500 bhat cash security deposit they forced you to pay (even though u have paid for room by credit card and all international hotels just pre-authorise the card as security). They are just making sure that they earn 500 bhats more from you. Why not increase your room rent only by 500 bhat and have a normal check out time- coz no one will pay extra for rooms where the towels are old and smelly- right!!!!
Only good part- all the bell boys are very helpful and courteous.
But the ladies at reception- sweet and smiling when u come in, but when u check out and they don’t want to return your deposit- so so rude.
When we were leaving for our activity in the morning- we surrendered one room (we had booked 2), told them luggage is lying packed in second room, we will just pick it when we come back. She said- check out is at 11, I said- I understand and we will be back as soon as activity finishes. No mention that an extra 500 bhat will be deducted if you are even half an hour late. On returning- they simply do not return the deposit and say that this is mentioned in the paper u signed when u checked in (well, when we checked in at 6.00 pm previous day, it was raining cats and dogs and we and our whole luggage was drenched and we were so cold and worried about the kids getting into the room fast- so excuse me if we did not read each and every word of that stupid paper u made us sign 😡). Left with a “bad taste in the mouth” feeling. This was the only place in our whole Thailand trip- which gave us that feeling.

2025-06-10 via Tripadvisor
S
Sompheth family
6
Pros:

The property is in a great location, very close to shops and the main pier. The room is decent but allows a lot of mosquitos to come in some how. The shower has no hot water and the drainage in the shower is terrible. There lobby is open to the outdoor which gets hot and humid checking in or out. It’s an ok property but I’d tried a different place before coming back. The mosquitos are a huge problem.

2025-06-04 via Nuitee
C
Christopher
8
Pros:

N/a

2025-05-26 via Nuitee
C
Christopher family
8
Pros:

Great location. Lots of dining and shopping near by. Only a short walk to the pier.

2025-05-26 via Nuitee
A
Aditi solo traveller bd
8
Very good
Pros:

The staff and the location.

Cons:

Their construction work was going on which was a bit hassle.

2025-05-18 via Nuitee
A
Amie family
8
Pros:

it was central to everything close to pier for the ferry service staff was great

2025-04-23 via Nuitee
K
kittykatster Solo travel au
6
Functional, Central Mid-range choice for a couple of days on Phi Phi
Pros:

Im writing this review here as they are soooo out of date and the photos are too. Go to their website for better more modern photos. It's a good location IF and I say IF you want to be in the centre of all the noise and hub hub. You are very near and just across from the Tonsai pier beach nearby and it's very busy and lots of shops and cafes right next to you. Thats fine if you want that, if you dont, do not stay here and go a bit further round the corner. Its probably one of the best hotels being central as many are just not very nice. The rooms are big and clean but the water stinks. I couldnt quite believe it when I put the tap on and felt uncomfortable even washing my hands in it.
At check in you do feel you are a naughty backpacker - I was checking into the normal hotel. Had to sign things and give deposits in case I lost, damaged ( probably stole too ) anything...only allowed one small pool towel and had to sign in and sign out for it. The astroturf around the pool was boiling hot. It felt very strange as wasn't used to that kind of tone but hey if they have a young backpacking crew just in the hostel section of the hotel, I get it.
Room and facilities very basic so dont think you're gonna have a luxury experience.
The room I had was on the ground floor and had large trees outside it that had rainbow colour luminous lights on ALL night. Right outside my room. Glaring in and thank god the curtains were OK otherwise I wouldn't have been able to sleep. Very off-putting and no need to have them right outside a window.
So to conclude, if you request a quiet room and ensure you get one far at the back of the location, you should be fine, its a good basic hotel in the centre with more guarantee it won't be so loud but in high season be prepared. Ideal fo 2 night but would not stay for a week's holiday. Go stay round the corner at Andaman legacy or even up to Long beach area for the real Phi Phi vibes.

2025-03-27 via Tripadvisor
J
Jessica solo traveller au
7
Good for price and view
Pros:

Location and view

Cons:

The bathroom are not in a good location and there are just 4

2025-03-12 via Nuitee
K
Kim solo traveller si
6
Pleasant
2025-03-11 via Nuitee
G
Giovanna solo traveller es
10
Exceptional
2025-03-06 via Nuitee
M
Michael friends
8
Pros:

Excellent location, facilities are fine

2025-03-01 via Nuitee
B
Basel solo traveller jo
10
Exceptional
2025-02-28 via Nuitee
E
Escobar young couple au
10
Exceptional
2025-02-23 via Nuitee
C
Craig group gb
8
Great location
Pros:

Location was awesome right on beach

2025-02-19 via Nuitee
C
Clint
4
Pros:

Definitely not worth the $343/night they charge for a simple and outdated room. It is in a great location, however, the condition of the property, rude staff , and terrible breakfast make it a waste of money.

2025-02-17 via Nuitee
D
De’kwon solo traveller th
7
Budget friendly hostel in a convenient location.
Pros:

Location. Staff. Ferry and boat booking onsite.

Cons:

Bathrooms could use a renovation. No privacy curtain on bed (not a big issue).

2025-02-14 via Nuitee
B
Basto young couple pt
7
Good
2025-02-11 via Nuitee
C
Carolina solo traveller cl
4
Disappointing
Cons:

Too noisy

2025-02-02 via Nuitee
K
Kristian young couple gb
9
Best hostel room we have had.
Pros:

Location was just out of the busy part but still very close to it. .Amazing views. Close to ferry and lots of good restaurants. Beds really good for a hostel. Ac good. Plenty of showers. Nice crowd. Good price.

Cons:

Noise at beach bar goes to 1am each night. Which is fine if you are happy to go to sleep at or after that time.

2025-01-31 via Nuitee