Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location close to shops, restaurants and convenient for airport transfers
Friendly, helpful and attentive staff reported in many reviews
Clean property with comfortable beds and tidy rooms noted frequently
Pool areas praised (including plunge-pool and pool-access rooms)
Good value for money mentioned by several guests
Occasional room upgrades (Executive) and thoughtful touches (birthday decorations)
Cons:
Intermittent Wi‑Fi and occasional connectivity drops
Noise issues for some rooms (busy intersection, motorbikes late at night)
Spa treatment quality complaints (four-hand massage) from at least one guest
Check-in delays / rooms not ready on arrival reported multiple times
Bathroom issues in some rooms (unclean, inconsistent shower temperature, limited bench space)
Pool-lounge availability and extra service fees for poolside orders
Family rooms lacking balcony/window space for larger groups
Instances of unsupervised/rowdy guests and intoxicated individuals disturbing other guests

Categories

Cleanliness
7.2
Generally reported as clean in many reviews (clean rooms, tidy resort), but several mentions of an unclean bathroom, slippery walkway, and variable housekeeping standards lowered this score.
Service
8.8
Staff are repeatedly described as friendly, helpful and excellent across multiple reviews; a few isolated language-barrier and front-desk incidents noted but overall service is a strong positive.
Location
9
Very frequently praised as fantastic/ideal for shops, restaurants and short airport transfer; consistent strong positive throughout reviews.
Room Quality
8.1
Rooms are often described as comfortable with good beds and showers, birthday/Executive/ plunge-pool room positives; negatives include leaking air conditioner, limited bench space in some bathrooms, family-room space issues and street-noise for certain rooms.
Amenities
7.4
Pools are a clear highlight and some room types (plunge/pool access) are praised, but issues reported with spa treatment quality, intermittent Wi‑Fi, occasional slipperiness around pools and limited pool-loungers reduce the score.
Value for Money
8.3
Multiple guests call it excellent value and praise the location/room quality for price; a few complaints about extra service fees for poolside orders slightly temper this.
Food and Beverage
7.5
Breakfast and F&B receive mixed feedback: many say the breakfast was good, while others call it boring or note the buffet wasn’t always stocked and seating could be difficult.
Overall Experience
7.7
Overall sentiment is positive — many repeat guests and recommendations — but recurring operational issues (noise, check-in delays, occasional cleanliness and amenities problems) keep this below top marks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Luxurious Tropical Stay

Outdoor Swimming Pool & Wellness Center
Enjoy a refreshing dip in our outdoor pool or indulge in a relaxing treatment at our spa and wellness center to rejuvenate your senses.

Convenient Location & Modern Amenities
Located minutes away from Kuta Beach and Beachwalk Shopping Centre, our 4-star hotel offers modern rooms with free WiFi, flat-screen TVs, and en suite bathrooms. Benefit from our 24-hour front desk assistance for all your needs.

Eco-Friendly Initiatives & Culinary Delights
Proudly holding the Green Key certificate, we are committed to environmental sustainability. Experience our on-site dining options serving a variety of international dishes and beverages in a cozy atmosphere.

Book your stay at Mercure Bali Legian now and be a part of our green initiative for a memorable and responsible travel experience.

Important information:

Please note that the credit card used for booking must be presented with a valid ID with the same name upon check in, otherwise the property may reject the booking or request that full payment is settled immediately with an alternative method. Any deposit payment will be refunded to the credit card used for booking.

Please note that accommodations is free for 2 children under 12 using the existing bed, and a 50% discount applies for their breakfast.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8
Based on 2817 reviews
Cleanliness: 7.2
Service: 8.8
Location: 9
Room Quality: 8.1
Amenities: 7.4
Value for Money: 8.3
Food and Beverage: 7.5
Overall Experience: 7.7
L
Lana • solo_traveller • au
10
2026-10-31 • via Nuitee
K
Karen • couple • au
8
2026-10-31 • via Nuitee
T
Tomlinson • couple • au
8
The only issues I had was the internet kept dropping out and the tv did the same.
Pros:

Breakfast was goods

Cons:

Staff where great and always happy apart from a couple of language barrier issues at the checking counter

2026-10-31 • via Nuitee
A
Ashlee • solo_traveller • au
9
Clean, comfortable bed and great location.
Pros:

The room was great, clean comfortable bed. The birthday decorations were a lovely touch!

Cons:

The spa facilities - in particular the four hand massage. When I made a complaint the staffed just laughed and it wasn’t funny.

2026-10-30 • via Nuitee
N
Nicole • couple • au
8
Would stay here again for sure.
Pros:

Great location, very clean, good breakfast, staff were all very friendly and helpful.
Nice comfortable rooms, good size with a great shower.

Cons:

Only down side was the leaking air conditioner, and no bench space in the bathroom.

2026-10-30 • via Nuitee
N
Nigel • couple • au
10
Pros:

Absolutely perfect place and location

2026-10-29 • via Nuitee
S
Sunee • extended_group • au
10
this has been my 5th stay this year 2026, always coming back
2026-10-29 • via Nuitee
K
Katyn • family_with_children • au
10
2026-10-28 • via Nuitee
F
Faatea • couple • au
7
2026-10-27 • via Nuitee
J
Jodi Hitchcock • solo_traveller • au
7
Pros:

The location is fantastic.

Cons:

The bathroom wasn't very clean and our room wasn't ready on arrival. We waited an additional 2 hours.

2026-10-26 • via Nuitee
C
Caroline • couple • au
9
Excellent value for money
Pros:

Location - plunge pool room was the best

Cons:

Nothing

2026-10-25 • via Nuitee
S
Samantha • family_with_children • au
10
It’s was wonderful stay and a beautiful spot easy to access the shops and local restaurants
Pros:

Lovely staff and great pool area

Cons:

Wish we could have opened a window or had a balcony with a family room as we have three kids didn’t have enough space the five of us

2026-10-24 • via Nuitee
H
Heather • family_with_children • au
8
I often stay here and will stay again.
Pros:

Beds, location, pools and staff.

Cons:

Breakfast is boring, but it’s like that at all hotels.

2026-10-23 • via Nuitee
M
mary • extended_group • au
6
2026-10-22 • via Nuitee
K
Kane • couple • au
3
Pros:

Close to shops

Cons:

Waiting over an hour past the check in time to have our room avalible.

All the unsupervised kids running around the place.

Highly intoxicated guest being loud and obnoxious.

2026-10-22 • via Nuitee
G
Graham • couple • au
9
Nice place - room was comfortable. Resort was very clean, staff were excellent, bed was comfortable.
Pros:

We had the Executive Room. This was unexpected and a bonus. However, see comments below

Cons:

We were allocated room 354. Unfortunately this is on the corner of a major intersection and all night the sound of very noisy motor bikes kept us awake. These operated until about 3 - 4 am. I think there is a Uber bike service being run from this intesection because we are certain it was the same noisy bike coming and going. Resort could also supply face washers in the bathrooms.

2026-10-21 • via Nuitee
N
Natalie • family_with_children • au
10
2026-10-21 • via Nuitee
V
Virginia • extended_group • au
10
Can’t wait to come back
Pros:

My 4th time staying here at the Mecure. Great location. Great staff and meets all my needs.

Cons:

Nothing. Everything was great

2026-10-21 • via Nuitee
T
Tonecka • couple • pl
10
2026-10-21 • via Nuitee
C
CazH1968 • extended_group • au
10
2026-10-21 • via Nuitee