Mercure Edinburgh Haymarket

Hotels
Mercure
8.6 (7341 reviews)
38 Gardners Crescent , Edinburgh , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Heating issues
Cleanliness problems

Categories

Cleanliness
6.99
Several mentions of cleanliness issues, including stagnant water and unclean rooms.
Service
9.96
Staff were frequently described as kind and helpful.
Location
9.5
A nice quiet location within walking distance to the city center.
Room Quality
7.45
Issues with broken heating, cold rooms, and missing amenities.
Amenities
7.98
Some amenities were reported as non-functional, including heating and coffee machines.
Value for Money
8.94
Reports of reasonable pricing for the services provided at the hotel.
Food and Beverage
8.99
Breakfast was noted as good, although there was mention of room service failures.
Overall Experience
8.96
Mixed experience with significant issues but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:22

Property Description

Central Location in Edinburgh City Centre
Located just minutes away from the Edinburgh International Conference Centre and Haymarket train station, the Mercure Edinburgh Haymarket offers convenience and accessibility for both business and leisure travelers.

Modern Rooms with Essential Amenities
Each room at the hotel is equipped with USB chargers, free high-speed internet, air conditioning, a minibar, and tea/coffee making facilities. Guests can relax in a comfortable seating area and enjoy the convenience of a well-equipped bathroom with complimentary toiletries.

Convenient Facilities and Nearby Attractions
Guests can enjoy the convenience of a 24-hour front desk and a bar within the hotel. With popular attractions like Edinburgh Castle and Edinburgh Zoo just a short distance away, the Mercure Edinburgh Haymarket is the perfect base for exploring the city.

Book your stay at Mercure Edinburgh Haymarket now for a memorable experience in the heart of Edinburgh!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that one child under 12 years can stay free of charge in an extra bed (only available in Comfort Double with Sofa Bed or Privilege Double with Sofa Bed).

Please note that older children are charged GBP 20 per night in an extra bed (only available in Comfort Double with Sofa Bed or Privilege Double with Sofa Bed).

Please note accommodations and breakfast are free for 2 children aged under 6 years staying in a parent/guardian's room. From 6 to 13 years accommodations is free, and there is a 50% discount on breakfast.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 7341 reviews
Cleanliness: 6.99
Service: 9.96
Location: 9.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 8.96
B
Brian solo_traveller ie
8
Great location and staff
Pros:

Great location friendly staff

Cons:

Breakfast had to wait a while

2026-06-27 via Nuitee
K
Katrin family_with_children de
7
2026-06-26 via Nuitee
J
Juan Carlos couple es
9
ideal
Pros:

baño muy completo champú, gel de manos acondicionador de pelo, crema corporal etc., refrescos gratis en la nevera, secador y plancha ademas cafetera nespresso con café gratuito

2026-06-26 via Nuitee
I
Ioanna couple gr
9
Καλή σχέση ποιότητας τιμής
Pros:

Είναι ακριβώς όπως στις φωτογραφίες, καινούργιος εξοπλισμός και καθαρά! Έχει πάρκινγκ από έξω να σταθμεύσεις με χρέωση! Οχι πολύ κεντρικά (20 λεπτά με τα πόδια) αλλά πολύ καλή σχέση ποιότητας τιμης!

Cons:

Ολα καλά!

2026-06-26 via Nuitee
J
James solo_traveller gb
8
Nice hotel
Pros:

Very spacious room.

Check in very straightforward.

Cons:

Bathroom stench

2026-06-25 via Nuitee
H
Hoda solo_traveller gb
10
2026-06-25 via Nuitee
S
Shrestha couple ie
7
2026-06-24 via Nuitee
L
Laurence solo_traveller ch
9
2026-06-24 via Nuitee
L
Lee couple gb
9
2026-06-23 via Nuitee
E
Esther solo_traveller at
9
2026-06-23 via Nuitee
V
Viktorijaa solo_traveller lt
10
Pros:

Patogus viešbutis jaukioje vietoje. Personalas labai svetingas - atsižvelgia į lūkesčius. Viešbutis randasi netoli Haymarket traukinių - autobusų - tramvajų stotelių. Turėjau gražų vaizdą (ypač vakarinį) pro langą.

Malonu, kad check-in padarė anksčiau laiko ir nereikėjo be reikalo laukti. Taip pat maloniai nustebino, kad užsisakius pusryčius ir išvykus anksčiau laiko, yra galimybė pasiimti pusryčių dėžutę.

2026-06-22 via Nuitee
O
Osian couple gb
8
2026-06-22 via Nuitee
R
Ross solo_traveller gb
5
Needs some work
Pros:

Bathroom was clean, and tidy.

Cons:

Coffee Machine leaked everywhere
Food wasn’t great for the price
Bed wasn’t comfortable
One staff member really rude
Phone didn’t work or ring

2026-06-22 via Nuitee
J
Justine couple gb
10
2026-06-22 via Nuitee
M
Mario couple es
10
2026-06-22 via Nuitee
L
Leticia couple br
10
Pros:

Hotel e quarto limpos, novinhos, bem cuidados. Equipe muito simpática. Café da manhã maravilhoso.

2026-06-21 via Nuitee
M
Mark couple gb
8
A great stay with lovely rooms and staff, but the shower needs anti‑slip support for safety.
Pros:

Great location for what we needed, friendly staff, and excellent rooms overall

Cons:

I am disabled and found the shower very slippery. I don’t have the balance I used to, and I didn’t feel safe entering or exiting the shower. I would strongly recommend installing anti‑slip bathmats to make it safer for guests with mobility issues, suspect guests with out mobility issues may also approve this.

2026-06-21 via Nuitee
V
Vaishnavi extended_group gb
10
Met my expectations
Pros:

Lovely staff and quick service

Cons:

N/A

2026-06-21 via Nuitee
T
Tiarnach couple ie
8
2026-06-21 via Nuitee
T
Tim couple de
9
2026-06-21 via Nuitee