Mercure Edinburgh Haymarket

Hotels
Mercure
8.6 (7575 reviews)
38 Gardners Crescent , Edinburgh , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Heating issues
Cleanliness problems

Categories

Cleanliness
6.99
Several mentions of cleanliness issues, including stagnant water and unclean rooms.
Service
9.96
Staff were frequently described as kind and helpful.
Location
9.5
A nice quiet location within walking distance to the city center.
Room Quality
7.45
Issues with broken heating, cold rooms, and missing amenities.
Amenities
7.98
Some amenities were reported as non-functional, including heating and coffee machines.
Value for Money
8.94
Reports of reasonable pricing for the services provided at the hotel.
Food and Beverage
8.99
Breakfast was noted as good, although there was mention of room service failures.
Overall Experience
8.96
Mixed experience with significant issues but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:22

Property Description

Central Location in Edinburgh City Centre
Located just minutes away from the Edinburgh International Conference Centre and Haymarket train station, the Mercure Edinburgh Haymarket offers convenience and accessibility for both business and leisure travelers.

Modern Rooms with Essential Amenities
Each room at the hotel is equipped with USB chargers, free high-speed internet, air conditioning, a minibar, and tea/coffee making facilities. Guests can relax in a comfortable seating area and enjoy the convenience of a well-equipped bathroom with complimentary toiletries.

Convenient Facilities and Nearby Attractions
Guests can enjoy the convenience of a 24-hour front desk and a bar within the hotel. With popular attractions like Edinburgh Castle and Edinburgh Zoo just a short distance away, the Mercure Edinburgh Haymarket is the perfect base for exploring the city.

Book your stay at Mercure Edinburgh Haymarket now for a memorable experience in the heart of Edinburgh!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that one child under 12 years can stay free of charge in an extra bed (only available in Comfort Double with Sofa Bed or Privilege Double with Sofa Bed).

Please note that older children are charged GBP 20 per night in an extra bed (only available in Comfort Double with Sofa Bed or Privilege Double with Sofa Bed).

Please note accommodations and breakfast are free for 2 children aged under 6 years staying in a parent/guardian's room. From 6 to 13 years accommodations is free, and there is a 50% discount on breakfast.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

8.6
Based on 7575 reviews
Cleanliness: 6.99
Service: 9.96
Location: 9.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 8.96
F
Francesca solo_traveller gb
9
2026-08-29 via Nuitee
T
Tobias couple de
7
2026-08-29 via Nuitee
S
Syed Muhammad Abbas couple pk
8
2026-08-29 via Nuitee
J
Jacqueline couple gb
6
Wouldn’t stay again
Pros:

Breakfast was a bit cold.

Cons:

Staff at breakfast, unhelpful and dismissive

2026-08-29 via Nuitee
S
summer couple gb
10
Pros:

amazing rooms, very friendly staff

2026-08-29 via Nuitee
J
Jamie family_with_children gb
8
Can’t fault anything staff was nice and helpful. But £380 for 1 night a joke
2026-08-29 via Nuitee
E
Esther solo_traveller gb
8
Good stay, staff are okay felt like they were short of staff as they looked like in a rush
Pros:

Good location, easy access for buses and cabs

Cons:

Breakfast was fishy

2026-08-29 via Nuitee
M
Melanie solo_traveller de
8
Pros:

Gute Lage, um schnell in der Altstadt zu sein (ca. 20 Minuten zu Fuß). Ruhige Lage

Cons:

Keine eigenen Parkmöglichkeiten, Frühstück nicht inbegriffen

2026-08-28 via Nuitee
G
George solo_traveller gb
8
2026-08-26 via Nuitee
T
Timothy extended_group gb
8
Well located new build with everything you need
Pros:

The room was great and the en suite was a highlight

Cons:

The evening meal wasn’t available due to an event. I was tired and didn’t want to leave so that is the only draw back

2026-08-26 via Nuitee
O
Olga Stieben solo_traveller ru
6
Pros:

Расположение. До Grassmarket идти минут 15, а это уже часть старого города. Рядом супермаркет Tesco за углом, чуть подальше Sainsbury. Рядом много ресторанов. Остановка транспорта Haymarket в десяти минутах. С этой остановки идёт прямой трамвай в аэропорт.
Очень чисто. Убирают хорошо, полотенца меняли каждый день.
В номере есть чайник с чашками и пакетиками для чая и кофе. Есть утюг и гладильная доска.
Есть зонты напрокат на случай дождя.

Cons:

Персонал весьма безответственный. По приезду не было геля для душа в номере, так на третий день только новый дали. Работники отеля не могут особо информацию про то, где можно поменять деньги. Обменник совсем рядом на Grassmarket, никто не в курсе.
На завтраке закончился кофе. Ну вот так бывает. Пока искали где-то зерна для кофемашины, прошло минут сорок. Для отеля 4**** это, мягко говоря, сильный минус.
В номере не работал холодильник.
В туалете нет ёршика.

2026-08-25 via Nuitee
A
Amanda family_with_children gb
9
Very pleasant
Pros:

The staff were lovely. We had an unexpected upgrade which was very nice

Cons:

There was nothing I didn’t like

2026-08-25 via Nuitee
D
Danielle couple gb
5
2026-08-25 via Nuitee
D
Daniele couple gb
8
2026-08-25 via Nuitee
V
Vanessa Leão family_with_children gb
10
Estadia excelente, super recomendo!
Pros:

Localização muito boa, café da manhã excelente, td muito bom, recomendo muito!

2026-08-25 via Nuitee
J
Jeremy solo_traveller gb
9
Reliable & consistent hotel choice
Pros:

(1) Excellent breakfast, well-managed by service staff; (2) Openable window in bedroom; (3) Modern, functional bedroom/bathroom in which everything worked well; (3) Permanently-manned Reception desk.

Cons:

No disappointments but room rate disproportionately high due to season

2026-08-24 via Nuitee
M
Martina family_with_children it
6
Pros:

Ottima posizione a 15 minuti a piedi dal centro. Buona colazione con diverse opzioni sia dolci che salate.

Cons:

Camera sporca e il letto completamente sfondato.

2026-08-24 via Nuitee
A
Alix couple gb
8
2026-08-24 via Nuitee
G
Gillick solo_traveller gb
10
2026-08-24 via Nuitee
M
Merin family_with_children se
7
2026-08-23 via Nuitee