Mercure Edinburgh Haymarket

Hotels
Mercure
8.6 (6874 reviews)
38 Gardners Crescent , Edinburgh , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Heating issues
Cleanliness problems

Categories

Cleanliness
6.99
Several mentions of cleanliness issues, including stagnant water and unclean rooms.
Service
9.96
Staff were frequently described as kind and helpful.
Location
9.5
A nice quiet location within walking distance to the city center.
Room Quality
7.45
Issues with broken heating, cold rooms, and missing amenities.
Amenities
7.98
Some amenities were reported as non-functional, including heating and coffee machines.
Value for Money
8.94
Reports of reasonable pricing for the services provided at the hotel.
Food and Beverage
8.99
Breakfast was noted as good, although there was mention of room service failures.
Overall Experience
8.96
Mixed experience with significant issues but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:22

Property Description

Central Location in Edinburgh City Centre
Located just minutes away from the Edinburgh International Conference Centre and Haymarket train station, the Mercure Edinburgh Haymarket offers convenience and accessibility for both business and leisure travelers.

Modern Rooms with Essential Amenities
Each room at the hotel is equipped with USB chargers, free high-speed internet, air conditioning, a minibar, and tea/coffee making facilities. Guests can relax in a comfortable seating area and enjoy the convenience of a well-equipped bathroom with complimentary toiletries.

Convenient Facilities and Nearby Attractions
Guests can enjoy the convenience of a 24-hour front desk and a bar within the hotel. With popular attractions like Edinburgh Castle and Edinburgh Zoo just a short distance away, the Mercure Edinburgh Haymarket is the perfect base for exploring the city.

Book your stay at Mercure Edinburgh Haymarket now for a memorable experience in the heart of Edinburgh!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that one child under 12 years can stay free of charge in an extra bed (only available in Comfort Double with Sofa Bed or Privilege Double with Sofa Bed).

Please note that older children are charged GBP 20 per night in an extra bed (only available in Comfort Double with Sofa Bed or Privilege Double with Sofa Bed).

Please note accommodations and breakfast are free for 2 children aged under 6 years staying in a parent/guardian's room. From 6 to 13 years accommodations is free, and there is a 50% discount on breakfast.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 6874 reviews
Cleanliness: 6.99
Service: 9.96
Location: 9.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 8.96
S
Sara solo_traveller it
10
2026-03-14 via Nuitee
H
Helen couple nz
9
Pros:

Location, friendly staff

2026-03-14 via Nuitee
D
Didier family_with_children fr
7
bien, sans plus, cher
Pros:

l'emplacement

Cons:

la literie, le prix

2026-03-14 via Nuitee
A
Ann couple gb
8
Perfect for short stay in Edinburgh
Pros:

Clean comfortable room, well equipped, great for short stay.

Cons:

Not a great view from the window. Bath should have a grab rail and shower mat for slippery surface.

2026-03-14 via Nuitee
A
Adina couple ro
8
Our stay was nice overall
Pros:

Breakfast was really nice, the staff so kind and helpful, the location was ok, close to the castle.

Cons:

I didnt like that much the sound of the ventilator from the bathroom in the first night, but i talked to someone from the reception and they turned it off.

2026-03-14 via Nuitee
B
Brienen Wall family_with_children nl
7
2026-03-13 via Nuitee
V
Vaida family_with_children lt
10
Pros:

Nice hotel and a very pleasant stay. The reception staff were friendly and helpful throughout our visit. The room was clean and had everything needed for a comfortable stay. The hotel is in a great location, with many sightseeing attractions within a 20-minute walk. Would definitely stay here again.

2026-03-13 via Nuitee
E
Elisabeth couple fr
6
2026-03-13 via Nuitee
K
Kim couple gb
10
Would stay again
Pros:

First time in Edinburgh and the hotel was perfectly situated for me with just an average of 20min walk to most places we wanted to see. Staff super friendly and helpful.

2026-03-13 via Nuitee
A
Arianna couple it
10
2026-03-13 via Nuitee
G
George couple gr
10
Pros:

Clean and in an ideal location.

Cons:

There is Nothing negative

2026-03-12 via Nuitee
D
Daniel solo_traveller gb
8
2026-03-12 via Nuitee
P
Penny solo_traveller gb
7
2026-03-12 via Nuitee
M
Monika solo_traveller at
9
2026-03-12 via Nuitee
M
Maria Kournianou family_with_children gr
10
Pros:

Σε καλό σημείο κοντά στο κέντρο του Εδιμβούργου, ήσυχη περιοχή. Στο ξενοδοχείο ολοι ήταν ευγενέστατοι, να σε εξυπηρετήσουν αμέσως, πεντακάθαρα και ζεστά!
Το πρωινό πολύ καλό! Αν έπρεπε να φύγεις νωρίτερα από την έναρξη του σερβιρίσματος για κάποια προγραμματισμένη εκδρομή ή οποιονδήποτε λόγο, είναι πρόθυμοι να πάρεις το πρωινό σου σε πακέτο! Το συνιστώ ανεπιφύλακτα!

2026-03-12 via Nuitee
R
Rosie couple gb
9
Great location, friendly staff and comfortable stay.
Pros:

Clean room upon arrival, friendly staff and great location close to the city centre

Cons:

Toilet door was sliding so wouldn’t shut properly, not a massive issue

2026-03-11 via Nuitee
B
Bremer couple de
10
2026-03-11 via Nuitee
S
Sands family_with_children gb
9
Pros:

Staff were so friendly and helpful. Nice little note and chocolate on arrival

Cons:

Although tea and coffee were refilled, there was always only 1 tea bag and 1 normal coffee. Im sure reception would of gave us more, but this is the only fault

2026-03-11 via Nuitee
J
Jan solo_traveller nl
9
Pros:

Het hotel ligt handig en op loopafstand van zowel de binnenstad als de tram/bus naar het vliegveld. Ik had een ruime, rustige en comfortabele kamer. Het personeel is erg vriendelijk en behulpzaam. Het ontbijt was prima en een curry als avondeten uitstekend.

Cons:

het eten kon niet op de kamer worden geboekt omdat ik via booking had gereserveerd.

2026-03-10 via Nuitee
G
Gordon family_with_children gb
8
Good breakfast
Pros:

Friendly staff, good breakfast.

2026-03-10 via Nuitee