Mercure Edinburgh Haymarket

Hotels
•
Mercure
8.6 (7283 reviews)
38 Gardners Crescent , Edinburgh , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Heating issues
Cleanliness problems

Categories

Cleanliness
6.99
Several mentions of cleanliness issues, including stagnant water and unclean rooms.
Service
9.96
Staff were frequently described as kind and helpful.
Location
9.5
A nice quiet location within walking distance to the city center.
Room Quality
7.45
Issues with broken heating, cold rooms, and missing amenities.
Amenities
7.98
Some amenities were reported as non-functional, including heating and coffee machines.
Value for Money
8.94
Reports of reasonable pricing for the services provided at the hotel.
Food and Beverage
8.99
Breakfast was noted as good, although there was mention of room service failures.
Overall Experience
8.96
Mixed experience with significant issues but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:22

Property Description

Central Location in Edinburgh City Centre
Located just minutes away from the Edinburgh International Conference Centre and Haymarket train station, the Mercure Edinburgh Haymarket offers convenience and accessibility for both business and leisure travelers.

Modern Rooms with Essential Amenities
Each room at the hotel is equipped with USB chargers, free high-speed internet, air conditioning, a minibar, and tea/coffee making facilities. Guests can relax in a comfortable seating area and enjoy the convenience of a well-equipped bathroom with complimentary toiletries.

Convenient Facilities and Nearby Attractions
Guests can enjoy the convenience of a 24-hour front desk and a bar within the hotel. With popular attractions like Edinburgh Castle and Edinburgh Zoo just a short distance away, the Mercure Edinburgh Haymarket is the perfect base for exploring the city.

Book your stay at Mercure Edinburgh Haymarket now for a memorable experience in the heart of Edinburgh!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that one child under 12 years can stay free of charge in an extra bed (only available in Comfort Double with Sofa Bed or Privilege Double with Sofa Bed).

Please note that older children are charged GBP 20 per night in an extra bed (only available in Comfort Double with Sofa Bed or Privilege Double with Sofa Bed).

Please note accommodations and breakfast are free for 2 children aged under 6 years staying in a parent/guardian's room. From 6 to 13 years accommodations is free, and there is a 50% discount on breakfast.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 7283 reviews
Cleanliness: 6.99
Service: 9.96
Location: 9.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 8.96
H
Helen • solo_traveller • gb
8
2026-05-30 • via Nuitee
M
Mark • solo_traveller • gb
9
2026-05-30 • via Nuitee
F
françois • solo_traveller • ch
10
Pros:

Emplacement, confort

2026-05-30 • via Nuitee
N
Nihat • solo_traveller • tr
8
2026-05-30 • via Nuitee
R
Rizala • solo_traveller • gb
9
2026-05-29 • via Nuitee
A
Andrew • family_with_children • gb
8
2026-05-29 • via Nuitee
M
Mahira • solo_traveller • om
9
Pros:

Every thing

Cons:

.

2026-05-29 • via Nuitee
A
Anastasia • couple • gb
9
2026-05-29 • via Nuitee
R
Roberto • couple • us
10
2026-05-29 • via Nuitee
S
Stefanie • couple • de
8
2026-05-29 • via Nuitee
H
Handan • couple • tr
6
Cons:

It is funny that staff don’t know English well. Also we payed 300 dollars for a night, it was toooo much for that hotel.

2026-05-28 • via Nuitee
M
Mattia • solo_traveller • it
9
Caldo record in Edimburgo
Pros:

La colazione era tra le più variegate che abbia mai visto.
Ma anche la camera merita un menzione: dovendo restarci spesso per lavorare, non sentivo minimamente il peso claustrofobico, anzi è confortevole con un'enorme finestra luminosa.

Cons:

Nulla: forse a colazione un barman che facesse caffè e cappuccino, piuttosto che una macchina, sarebbeun saltodiqualità.
Ma è solo un consiglio.

2026-05-28 • via Nuitee
G
Gerhard • couple • at
8
2026-05-28 • via Nuitee
A
ANNA • couple • es
10
Todo impecable
Pros:

Todo!! El baño súper limpio. La amabilidad de la recepcionista que nos lo hizo todo muy fácil. La ducha estupenda con mucha presión.

Cons:

Nada

2026-05-27 • via Nuitee
B
Berk • couple • us
2
Cons:

It was lowerground room which we didnt prefer, and asked about change, they said it’s full, but it was not.

2026-05-27 • via Nuitee
W
Wendy • solo_traveller • gb
8
2026-05-27 • via Nuitee
R
Robin • couple • gb
10
Very accommodating staff.
Pros:

Good location to shops and transport

Cons:

Nothing

2026-05-26 • via Nuitee
M
Manjeet • couple • gb
10
2026-05-26 • via Nuitee
O
O'blonks • solo_traveller • gb
8
2026-05-26 • via Nuitee
L
Lívia • couple • br
9
Pros:

Confortável.
Café da manhã estava ótimo!

Cons:

O quarto era um pouco menor que esperava.

2026-05-26 • via Nuitee