Hotel Z - Gaslamp San Diego

Hotels
StayPineapple Hotels
9 (1392 reviews)
521 6th Ave , San Diego , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Outstanding customer service
Great location
Pet-friendly amenities
Free drinks
Cons:
Small room size
Cleaning product smell
Parking issues

Categories

Cleanliness
8.33
The strong chemical smell and concerns regarding pet cleanliness affected the cleanliness score.
Service
9.8
Outstanding customer service and helpful staff were frequently praised.
Location
9.84
Many reviews highlighted the excellent location of the hotel.
Room Quality
7.79
Rooms were described as small with negative comments regarding the layout and furnishings.
Amenities
9.32
Positive remarks on perks like free drinks and dog-friendly policies.
Value for Money
8.78
Some guests noted the lack of clear parking information upon booking which affected perceived value.
Food and Beverage
8.83
Free drink offerings were appreciated, but there were no detailed food comments.
Overall Experience
9.3
General consensus is that while the hotel has flaws, many guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:48

Property Description

Charming Pet-Friendly Accommodation in the Heart of San Diego

Modern Amenities: Enjoy free WiFi, flat-screen TVs, and cozy seating areas in our well-appointed rooms. Indulge in our guest bath robes and complimentary toiletries for a luxurious stay.

Convenient Services: Benefit from our 24-hour reception and make use of free bicycles to explore the vibrant surroundings.

Prime Location: Located just steps away from Downtown San Diego and Horton Plaza Shopping Center, immerse yourself in the city's lively atmosphere and attractions.

Experience the best of San Diego at Staypineapple, Hotel Z, Gaslamp San Diego. Book now for an unforgettable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

The property does not accept cash as a form of payment.

Pet policy: Guests will be charged a pet fee of 29.95 USD per night.

Please note that, Reservations for 10 rooms or more need to be contracted as a Group with the hotel directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAN

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1392 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 7.79
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
J
jodi solo_traveller us
10
Perfect no frills stay in San Diego!!!
Pros:

Great staff and really clean

Cons:

Nothing

2026-04-15 via Nuitee
C
Catherine couple fr
6
Bien centré mais pas top et cher
Pros:

L’emplacement et la propreté de l’établissement !

Cons:

La chambre pas de vue … aucune insonorisation

2026-04-15 via Nuitee
S
Sandra family_with_children de
5
2026-04-14 via Nuitee
J
John couple us
10
Was good
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-04-14 via Nuitee
S
Sonja family_with_children us
10
Pros:

The persons at the front desk made my daughter 16th bday extra special. Thank you for going above and beyond. ❤️

2026-04-14 via Nuitee
A
Amy couple us
8
2026-04-13 via Nuitee
G
Gustavo solo_traveller br
8
Pros:

Excelente custo benefício e localização

Cons:

Meu quarto era de frente para a rua e um pouco barulhento

2026-04-11 via Nuitee
G
Gabrielle couple us
8
2026-04-02 via Nuitee
Z
Zoran couple mk
10
2026-03-30 via Nuitee
A
Ana Maria family_with_children ar
8
Pros:

Excelente ubicación

Cons:

Reiteradamente volvíamos a la noche y no habían hecho los cuartos. A esas horas ya no había personal de limpieza por lo cual no podían darnos solución

2026-03-29 via Nuitee
L
Luis solo_traveller us
9
2026-03-28 via Nuitee
R
Robinson solo_traveller us
6
I feel it had a more hostel vibe than hotel vibe and was expensive for the value.
Pros:

Staff were exceptionally friendly. The hotel was a block away from the GasLamp Quarter, convenient for night life but quiet for sleeping. The bed was very comfortable. There was a keurig coffee maker in the room (bring you own K-cups) and a hair dryer.

Cons:

My requests went unanswered, which was disappointing. The outlets by the nightstands did not work and I asked for a solution so I could charge my phone, watch, etc., next to the bed. They were going to send up an extension cord for a solution, but it was never received. There was no housekeeping during my stay (3 nights). Fortunately, I was a solo traveler, and two towels were plenty for me. It would have been nice to have the trash emptied at least once. There was no light in the closet area which made it difficult to see my suitcase and clothes. The television, which I rarely use, had Pixels missing, maybe? There were 5 annoying "spotlights" on the screen when watching any channel.

2026-03-23 via Nuitee
X
Xun solo_traveller us
10
2026-03-22 via Nuitee
X
Xavier couple fr
9
Perfect!
Pros:

Localisation (heart of the gaslamp quarter), great and helpful staff, room (quiet/inner patio).

Cons:

Nothing. It was perfect. Just to mention that the quieter Rooms are localed on the inner patios - therefore have no view. Not a problem for me but worth to mention

2026-03-21 via Nuitee
K
Kim couple de
8
2026-03-20 via Nuitee
K
Ken solo_traveller us
2
It sucked hard
Pros:

Staff was helpful under difficult conditions - see below

Cons:

Checked in on the day the hotel was literally transitioning to new ownership - it was a nightmare. people locked out of their rooms, The already cramped and lacklustre entrance/waiting area was like a crappy hostel with many unhappy people. Although I was told an early check-in was approved, I had to wait over an hour to get a room. had to be escorted to room, as room keys were not available to anyone because of the transition - not ideal.

Asked for a quiet room and got a noisy second floor room with windows facing a noisy parking lot and street - heard cars, sirens, people parking and talking through the late morning.

Bed was not great. Bathroom was substandard and had deteriorated drywall in shower.

I will never stay here again and suggest that you do not.

2026-03-19 via Nuitee
C
Chris AUT solo_traveller at
8
2026-03-19 via Nuitee
T
Tatum couple us
8
Pros:

The location was wonderful. The staff were very attentive. Two duvets was a nice touch.

Cons:

The air conditioning was a little loud during the night.

2026-03-16 via Nuitee
J
jerryjT4765CC Couples
10
Great location and wonderful beds
Pros:

Great hotel in a good place. Extremely nice beds! You would love it here

2026-03-14 via Tripadvisor
T
TC12 family_with_children us
8
Give it a try
Pros:

Great value. Great location. Comfortable. Cute theme. Parking nearby. Friendly staff.

Cons:

Booked Queen room. It's small but has everything you need. For 1 person, short stay, it's fine. The outlets need to be replaced. They were all loose. Charging station needs to be updated to accommodate USB-C. I just used my own external battery.

2026-03-14 via Nuitee