Candlewood Suites St. Clairsville by IHG

Hotels
•
IHG
8.8 (80 reviews)
67689 Mall Ring Road, St. Clairsville, Ohio, 43950 , Saint Clairsville , US
+1 740-695-9200

listing image 1
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Pets allowed

Facilities

Elevator
Fitness facilities
Television in common areas
Free newspapers in lobby
Internet access in public areas - high speed
Grocery/convenience store
Free wired internet
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Good location (near restaurants/shopping)
Spacious and comfortable rooms (often)
Generally clean and well maintained (many mentions)
Good value/competitive price
Pet-friendly features (dog area) and in-room kitchens on some units
Cons:
Inconsistent room cleanliness (dirty carpet, bugs, clogged drain reports)
Mattress/bed issues (too firm or sunken) and uncomfortable recliners
Noise disturbance incident and slow resolution for car alarm
No served breakfast (only free coffee)

Categories

Cleanliness
8.2
Mixed signals: many guests praised rooms as very clean and well maintained, but there are multiple reports of dirty/old carpet, stains, bugs, and at least one room with clogged drains and a dirty bed.
Service
9.5
Generally excellent — numerous mentions of friendly, helpful and over-the-top customer service and specific praise for check-in staff; one notable complaint about slow/no action on a vehicle alarm incident.
Location
9
Frequently noted as a strong point: good/ideal location, close to restaurants and shopping and convenient for visiting nearby towns.
Room Quality
7.9
Mixed: many guests found rooms spacious, modern and comfortable, but several complaints about very firm or sunken mattresses, uncomfortable recliners, HVAC issues and at least one bug report.
Amenities
8.6
Decent amenities mentioned (kitchens in some rooms, dog area, free coffee); limited food service (no full breakfast) and some in-room furniture was uncomfortable for a few guests.
Value for Money
9
Perceived as good value by many guests — spacious rooms, competitive price and repeated statements that they would stay again make value a clear positive.
Food and Beverage
8.8
Limited offerings called out: no served breakfast but free coffee available; otherwise little mention of food/beverage options (neutral to slightly positive due to free coffee).
Overall Experience
9.4
Overall stays are positive with many guests saying they'd stay again and praising staff, cleanliness and location; isolated negative incidents (noise handling, mattress/cleanliness problems) lower some individual experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Recreational Amenities - Take a dip in the outdoor pool or keep up with your fitness routine at the 24-hour fitness center during your stay at Candlewood Suites St. Clairsville.

Convenience and Connectivity - Enjoy complimentary wireless internet access throughout the property and make use of amenities like the television in the common area, picnic area, and grocery/convenience store.

Comfortable Accommodations - Relax in one of the 92 air-conditioned rooms featuring fully equipped kitchens. Benefit from complimentary wired and wireless internet, entertainment options like DVD players, and deep soaking bathtubs in the private bathrooms.

Book now and enjoy a centrally located stay in St. Clairsville, just a short distance from popular attractions like Ohio Valley Mall and Oglebay Park.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 80

  • Pets

    Pet max weight (per pet) in kg is 36

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 80 reviews
Cleanliness: 8.2
Service: 9.5
Location: 9
Room Quality: 7.9
Amenities: 8.6
Value for Money: 9
Food and Beverage: 8.8
Overall Experience: 9.4
T
tharakarama • family
8
Pros:

Good location , good property

2025-08-24 • via Nuitee
M
Marie • family
4
Pros:

The mattress is like sleeping on glorified cardboard. The worst we have ever slept on. This mattress should not be allowed for guest use.

Carpet is dirty and old. Needs replaced.

Guest service was very kind and helpful.

2025-07-27 • via Nuitee
M
Morell
4
Pros:

Okay-dated

2025-07-08 • via Nuitee
Y
Yael • family
10
Pros:

Nice place, good kitchen, comfortable bed and room layout

2025-06-27 • via Nuitee
K
Kelly • family
10
Pros:

Very clean and efficient

2025-06-22 • via Nuitee
C
Christopher
10
1 night stay
Pros:

I've stayed here in the past and havent had any issues. Room was fine.

2025-03-09 • via Nuitee
S
Scott • family
10
Pros:

Good water pressure. Pleasant staff.

2024-10-21 • via Nuitee
P
Paul
10
Pros:

Customer service at this property was over the top, especially the gentleman that checked us in. Very nice experience. Will definitely stay again the next time through!

2024-08-14 • via Nuitee
V
Verified traveler
4
Poor service related to car alarm at night.
Pros:

I checked into the hotel and discovered a vehicle below my room with an alarm going off. I informed the hotel who mentioned that the alarm had been going off for a whole day. Despite this, no action was taken.

I requested to move rooms due to the noise disturbance. Initially, I was told that I couldn’t be moved to a different class of room due to booking through Hotels.com. After further discussion, I was eventually moved to a quieter room.

The noise disturbance was not addressed promptly, impacting the quiet enjoyment of the stay. The process of changing rooms was more difficult than expected.

2024-06-11 • via Nuitee
C
Cindy
10
Pros:

We were visiting family in a small town nearby that has no lodging accommodations. This was an excellent option. Friendly and welcoming staff and very clean and comfortable rooms. If you have extra time there’s lots of shopping and eating within walking distance. We 100% would stay here again.

2024-04-13 • via Nuitee
C
Christopher
10
1 night stay
Pros:

Great place. Spacious, comfortable, and clean room.

2024-03-11 • via Nuitee
C
Christopher • partner
6
Pros:

Very clean but the beds were not very comfy. Pretty firm. Also the recliner in the room was extremely uncomfortable.

2024-02-11 • via Nuitee
L
Laurie • pet
10
Pros:

Glad there was a doggy poo area

2023-12-25 • via Nuitee
J
John
10
Pros:

Huge room and very clean

2023-12-04 • via Nuitee
J
Jane Ellen • friends
4
Pros:

Sadly, we found bugs in the room, and the cleanliness had much to be desired.

2023-10-29 • via Nuitee
G
Greg • partner
10
Pros:

Outstanding!

2023-10-08 • via Nuitee
V
Verified traveler
10
Nice, comfortable, and quiet
Pros:

Very impressed with this hotel. Staff was very friendly and accommodations were modern, neat, and clean. There is no breakfast that is served but coffee is available for free.

The Budget hotels in the area tend to attract a rowdy crowd that are noisy and inconsiderate. This hotel did not have any of that.

2023-09-22 • via Nuitee
S
Susan • partner
10
Pros:

We loved this place. Clean and comfy.

2023-09-02 • via Nuitee
T
Ted
10
Pros:

Stayed here before staff is amazing ideal location. Rooms are large and well thought out great amenities.

2023-07-31 • via Nuitee
V
Verified traveler
4
Pros:

THE BED WAS SUNKEN IN ON ONE SIDE.
THE ELEVATOR AND LOBBY WERE NOT KEPT CLEAN FROM GUESTS THAT WORK IN THE FIELD.

2023-06-20 • via Nuitee