Story Apartments

Hotels
8.1 (286 reviews)
89 Lambert Street , Brisbane , au

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Cashless payment available
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Cons:
Cleanliness issues
Construction noise
Poor kitchen equipment

Categories

Cleanliness
6.9
Several reviews mentioned issues with cleanliness, including dirty bathrooms and kitchens.
Service
8.9
Staff were described as great and really helpful in several reviews.
Location
8.9
Location was often highlighted as excellent, with easy access to transport and city attractions.
Room Quality
7.9
Rooms were generally described positively with spaciousness and comfort.
Amenities
7.9
Facilities such as the pool and balcony were appreciated, though some could use improvement.
Value for Money
7.9
General sentiment was that the value matched expectations, though some felt it could be better given the issues.
Food and Beverage
8.4
No specific issues mentioned; assumed standard quality.
Overall Experience
8
Overall satisfaction was reflected, but with noted complaints impacting some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:17

Property Description

Sustainable Property with Modern Amenities

Outdoor Swimming Pool and Garden
Enjoy a relaxing swim in our outdoor pool or take a leisurely stroll in our lush garden area. Perfect for unwinding after a day of exploring Brisbane.

Fully Equipped Kitchen and Balcony
Each unit at Story Apartments features a fully equipped kitchen, ideal for preparing meals just like at home. Step out onto your private balcony and take in the views of the city.

Convenient Location near Key Attractions
With top sites like Story Bridge and South Bank Parklands just a few kilometers away, you're in the heart of the action. Explore Brisbane with ease from our centrally located aparthotel.

Experience comfort and sustainability at Story Apartments. Book your stay now and make the most of your Brisbane getaway!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

8.1
Based on 286 reviews
Cleanliness: 6.9
Service: 8.9
Location: 8.9
Room Quality: 7.9
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8
K
Kevin • solo_traveller • au
4
Lovely apartment and good location. Pity about building work outside the room, tower crane literally adjacent the balcon
Pros:

Well appointed furniture and layout

Cons:

No toilet paper in room on arrival which was after hours… hence a problem. No hot water for the shower.

2026-02-13 • via Nuitee
L
Leah • extended_group • au
8
2026-02-08 • via Nuitee
M
Matthew • couple • ie
7
2026-01-27 • via Nuitee
M
monique • couple • au
9
I would return.
Pros:

Location was great to access Brisbane CBD, and the apartment was clean.

Cons:

Not much parking in adjoining streets but was fine once able to park in the allotted undercover car park.

2026-01-27 • via Nuitee
S
S • family_with_children • au
10
Extraordinary
Pros:

Exceptional stay – truly felt like home
We stayed in this apartment in Brisbane for the last three nights, and I honestly cannot recommend it highly enough.
From the very beginning, the host was outstanding. She provided extremely clear and detailed instructions on how to access the building and collect the keys, including helpful videos showing exactly where to go and how to use the fob. Communication was excellent throughout — she was always available, responsive to messages and calls, and genuinely cared about our comfort during the stay.
The apartment itself was spotlessly clean, elegant, and beautifully decorated. It felt warm and welcoming, truly like a home away from home. Everything was so clean and tidy that I didn’t need to clean anything before using the space — including the bathrooms, carpets (even under the beds!), furniture, bedsheets, towels, and mattress. The bathrooms were immaculate.
The kitchen was fully equipped with everything we could possibly need — dishwashing liquid, laundry powder, toilet paper, shampoos, hand wash, and more. Every detail had clearly been thought of. The beds were very comfortable, the carpets were soft and very clean, and the view was absolutely beautiful.
The location was perfect and very convenient. As a thoughtful touch, the host also left us a small welcome gift, which was such a kind and generous gesture and really made us feel appreciated.
She was polite, pleasant, and a joy to communicate with. It’s clear that she runs this as a business with great care and professionalism, and I truly hope her business continues to grow and succeed.
Thank you so much for such a comfortable, stress-free, and memorable stay. We were extremely happy and would absolutely stay here again. Highly, highly recommended! Sanar

2026-01-27 • via Nuitee
M
Minal • solo_traveller • in
10
Excellent stay at excellent location
Pros:

Its perfect

Cons:

Everything

2026-01-26 • via Nuitee
M
Maurice • couple • au
6
The standard of cleanliness was less than expected from a Booking.com property.
Pros:

Location great. Living area comfortable, recently painted, new aircons but one not cooling.. Bathroom/Laundry old, tired, and dirty. Cleaning not professionally done, uni students used, a lot of house dust about.

Cons:

Bathroom/Laundry below standard. Dirty, old and tired, mouldy tiles. Electric jug had a broken handle, microwave oven failed. Kitchen - cutlery not clean, refrigerator off castor and leaning. Bedlamp not working.

2026-01-25 • via Nuitee
J
Jeff • family_with_children • nz
9
2026-01-24 • via Nuitee
Y
Yugu • family_with_children • au
9
2026-01-22 • via Nuitee
R
Robert • couple • au
10
2026-01-20 • via Nuitee
J
Josh • solo_traveller • au
8
2026-01-20 • via Nuitee
C
Cindy • extended_group • au
10
Pros:

The space was comfortable, enough room for the whole family and was a great location.

2026-01-19 • via Nuitee
G
Glenis • family_with_children • nz
7
Pros:

Location and comfort

Cons:

The room could have been cleaned more throughly, there was a lot of dust and dirt.
There was road works across the road which was really loud.

2026-01-19 • via Nuitee
A
Alan • couple • au
9
perfect location - not too far from the cbd.
Pros:

The standard of the apartment. Free parking

Cons:

Some noise from the building works oposite

2026-01-19 • via Nuitee
S
Steve • solo_traveller • au
8
great property very noisy
2026-01-19 • via Nuitee
K
Kathy • couple • au
8
Above detracted from otherwise enjoyable stay
Pros:

Apartment 14 was well appointed although tired.
Pool & surrounds were enjoyable

Cons:

Distance of carpark from lift an issue for moving luggage - no
Shower recess urgently requires maintenance ie excessive calcium deposits, defective grouting, corroded fittings are not acceptable
Rubbish odour coming from lift when coming from LB & having to take rubbish to bin room in LB
Filters in washing machine were COMPLETELY blocked and dryer filter not cleaned

2026-01-17 • via Nuitee
S
Silvar • couple • ee
9
Lovely and comfy stay to discover the city
Pros:

Nice balcony and view on the river, very good and comfy pool and gym area, specious kitchen, convenient car park.

Cons:

None

2026-01-16 • via Nuitee
T
Tracy • extended_group • au
3
Pros:

Spacious

Cons:

Very little in terms of cooking equipment plate a, glassware etc smell in the en-suite bathroom
Furniture outdated

2026-01-15 • via Nuitee
E
Etta • extended_group • au
10
2026-01-11 • via Nuitee
D
Deborah • couple • au
10
Pros:

Nice big apartment. Great location.
Great idea having shopping trundlers in the carpark to take shopping to your room

Cons:

Having to walk up and down the ramp to get to our carpark.

2026-01-08 • via Nuitee