Go Hotels Butuan

Hotels
Robinsons Hotels and Resorts
7.8 (1002 reviews)
Robinsons Place Butuan, J.C. Aquino Ave., Brgy. Bayanihan, Butuan City , Butuan , ph

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Dirty bathrooms
No elevator
Small rooms

Categories

Cleanliness
7.35
Cleaning issues reported, including visible dust and dirty bathrooms.
Service
9.31
Staff were friendly and provided good customer service, though some reviews mentioned unhelpfulness at the front desk.
Location
9.85
Convenient location near malls and shopping areas, highly rated by guests.
Room Quality
7.31
Rooms noted as small and needing a makeover; reports of issues with broken amenities.
Amenities
6.34
Lack of essential amenities like microwave and mini fridge, and issues reported with the elevator.
Value for Money
6.8
General sentiment was that prices were high for the quality of the rooms and service received.
Food and Beverage
6.85
No breakfast mentioned and limited food options available.
Overall Experience
8.62
Mixed experiences; while some enjoyed the convenience of the location, many noted significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:12

Property Description

Convenient Location
Located right beside Robinsons Place Butuan, Go Hotels Butuan offers a prime spot for guests to explore the city easily. Gaisano Butuan is also just 2.5 km away, providing additional shopping and dining options nearby.

Comfortable Rooms
The air-conditioned rooms at Go Hotels Butuan are equipped with essential amenities such as a flat-screen TV, in-room safe, and free WiFi. The simple yet functional furnishings ensure a comfortable stay for guests. Additionally, the daily housekeeping service maintains a clean and organized environment.

Helpful Services
With a 24-hour front desk and friendly staff, Go Hotels Butuan offers assistance with luggage storage, meeting arrangements, and more. Guests can also indulge in massage services on-site and opt for convenient airport transfers for a hassle-free travel experience.

Book your stay at Go Hotels Butuan now for a seamless and enjoyable trip to Butuan!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BXU

Location

Guest Reviews

7.8
Based on 1002 reviews
Cleanliness: 7.35
Service: 9.31
Location: 9.85
Room Quality: 7.31
Amenities: 6.34
Value for Money: 6.8
Food and Beverage: 6.85
Overall Experience: 8.62
J
Julie couple ca
10
Totaly Satisfied
Pros:

Food is good. Serve on Time

Cons:

No Bath Soft and Conditioner

2026-08-22 via Nuitee
J
Jofreal solo_traveller ph
10
2026-08-21 via Nuitee
K
kisha Rae family_with_children au
10
Thank you to all the staff at the go hotel butuan. Excellent service
Pros:

staff were very kind and professional, clean hotel, accessible to robinsons place and bus terminal.

Cons:

nothing

2026-08-16 via Nuitee
R
Rogen extended_group sa
10
2026-08-05 via Nuitee
P
Patrick solo_traveller us
10
2026-07-22 via Nuitee
D
Damien solo_traveller au
8
2026-07-15 via Nuitee
P
Patrick solo_traveller us
8
Pros:

Customer service. Was nice and polite

2026-07-14 via Nuitee
K
Kobas solo_traveller pl
7
2026-07-13 via Nuitee
R
Reyniel Lipao solo_traveller ph
8
2026-07-10 via Nuitee
R
Rodel solo_traveller ph
5
2026-07-09 via Nuitee
J
j0nEt solo_traveller mv
5
Pros:

Location

Cons:

That no kettle in the room and some coffee amenities

2026-07-09 via Nuitee
J
Jose III Cardenas solo_traveller ph
8
Pros:

Very accessible!

Cons:

Electrical outlets/receptacles are flat/sloted. Nothing for round electrical plug. You need to buy adaptor or always bring one.

2026-07-06 via Nuitee
D
Domagoj solo_traveller hr
8
2026-06-30 via Nuitee
M
Michael solo_traveller gb
9
Very satisfied
Pros:

My wife and I have stayed there many times over the past 9 years. It's the one hotel we check first for vacancies.

2026-06-27 via Nuitee
J
Jason couple us
10
2026-06-26 via Nuitee
J
James couple au
7
Very relaxing and enjoyable
Pros:

The location of the hotel

Cons:

The Earthquake was scary

2026-06-12 via Nuitee
J
Jay couple ph
8
Easy access to all government facilities like SSS Pag-ibig and DFA. Katabi nya bar na naririnig mo yong tugs!tugs! From
Pros:

Katabi nya mall at bar. Easy access sa lahat at 2KM away from McDonalds

Cons:

Yong mag iigib ka tubig sa hallway. Yong aircon nya di masyado malamig

2026-06-10 via Nuitee
D
David family_with_children us
1
2026-06-09 via Nuitee
M
Mrs. Jeong solo_traveller au
8
2026-06-08 via Nuitee
M
Mrs. Jeong solo_traveller au
8
2026-06-08 via Nuitee