Go Hotels Butuan

Hotels
•
Robinsons Hotels and Resorts
7.8 (960 reviews)
Robinsons Place Butuan, J.C. Aquino Ave., Brgy. Bayanihan, Butuan City , Butuan , ph

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Dirty bathrooms
No elevator
Small rooms

Categories

Cleanliness
7.35
Cleaning issues reported, including visible dust and dirty bathrooms.
Service
9.31
Staff were friendly and provided good customer service, though some reviews mentioned unhelpfulness at the front desk.
Location
9.85
Convenient location near malls and shopping areas, highly rated by guests.
Room Quality
7.31
Rooms noted as small and needing a makeover; reports of issues with broken amenities.
Amenities
6.34
Lack of essential amenities like microwave and mini fridge, and issues reported with the elevator.
Value for Money
6.8
General sentiment was that prices were high for the quality of the rooms and service received.
Food and Beverage
6.85
No breakfast mentioned and limited food options available.
Overall Experience
8.62
Mixed experiences; while some enjoyed the convenience of the location, many noted significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:12

Property Description

Convenient Location
Located right beside Robinsons Place Butuan, Go Hotels Butuan offers a prime spot for guests to explore the city easily. Gaisano Butuan is also just 2.5 km away, providing additional shopping and dining options nearby.

Comfortable Rooms
The air-conditioned rooms at Go Hotels Butuan are equipped with essential amenities such as a flat-screen TV, in-room safe, and free WiFi. The simple yet functional furnishings ensure a comfortable stay for guests. Additionally, the daily housekeeping service maintains a clean and organized environment.

Helpful Services
With a 24-hour front desk and friendly staff, Go Hotels Butuan offers assistance with luggage storage, meeting arrangements, and more. Guests can also indulge in massage services on-site and opt for convenient airport transfers for a hassle-free travel experience.

Book your stay at Go Hotels Butuan now for a seamless and enjoyable trip to Butuan!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BXU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 960 reviews
Cleanliness: 7.35
Service: 9.31
Location: 9.85
Room Quality: 7.31
Amenities: 6.34
Value for Money: 6.8
Food and Beverage: 6.85
Overall Experience: 8.62
A
Anton • couple • au
5
Pros:

Proximity to Mall

Cons:

Robibson parking gards would not let us leave without showing a hotel receipt but we booked online so no receipt, kept us waiting in our car for 10 min while they decided whether or not to let us go.

2026-03-13 • via Nuitee
L
LATERAN • extended_group • us
10
Pros:

The room was very clean, I like that. 🤠

Cons:

Didn't really have any dislikes.

2026-03-11 • via Nuitee
A
Antonio • couple • ph
5
2026-03-08 • via Nuitee
J
James • couple • us
8
2026-03-02 • via Nuitee
S
Shiela • family_with_children • ph
4
2026-02-25 • via Nuitee
A
April • couple • ph
10
2026-02-24 • via Nuitee
J
Jason • couple • nz
9
2026-02-12 • via Nuitee
G
Gricelle • couple • ch
2
2026-02-10 • via Nuitee
R
Regeci • couple • us
9
Pros:

Great staff, clean and good location.

Cons:

Water pressure. Shower would start off good, then slow, then stop and then start over again. The television was blurry.

2026-02-08 • via Nuitee
E
Edward • solo_traveller • gb
7
Pleasant and a friendly atmosphere
Pros:

It was excellent on location

Cons:

Nothing

2026-01-31 • via Nuitee
D
Daniel • solo_traveller • us
9
2026-01-31 • via Nuitee
L
Loremie • couple • ph
6
2026-01-26 • via Nuitee
D
Daniel • couple • us
9
2026-01-21 • via Nuitee
E
Edward • solo_traveller • us
6
2026-01-20 • via Nuitee
R
Romualdo Sonnie B. • couple • ca
6
Ok but not convenient
Pros:

Close to the Mall

Cons:

No elevator, broken due to earthquake and intermittent wifi and toilet smells urine

2026-01-20 • via Nuitee
L
Lord Phillip • family_with_children • au
8
2026-01-19 • via Nuitee
J
Jessa Mae • family_with_children • ae
9
2026-01-19 • via Nuitee
R
Resty • family_with_children • ph
4
uncomfortable
Pros:

The Bed and the location of the hotel.

Cons:

The AC is dripping water and the floor is all wet. We transfer room but still the same its very different from the last time I check in maybe its the room location or type of room is the problem.

2026-01-19 • via Nuitee
E
Ester • extended_group • us
1
I would not stay and will never recommend this hotel
Pros:

Convenient location and access to Robinson Mall

Cons:

Very noisy hotel. You come here to sleep only. The facility has 0 amenities. The room is extremely small and no space to open your luggage. The hotel has rat infestation. You could not sleep with the rats running in the ceiling. Housekeeping only changed towels and bed sheets even after repeated request to clean the room.

2026-01-19 • via Nuitee
C
Colarat • family_with_children • ph
9
2026-01-19 • via Nuitee