Hotel Le Relais Saint-Jacques

Hotels
9 (2083 reviews)
13 avenue De Verdun , Saint-Jean-de-Luz , fr

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Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Breakfast variety
Cleanliness issues in bathrooms

Categories

Cleanliness
8.46
Several mentions of cleanliness, but some concerns about bathroom maintenance.
Service
9.43
Generally positive comments about friendly and helpful staff.
Location
9.97
Location frequently praised as perfect and convenient.
Room Quality
8.42
Comfortable rooms noted, but some reported issues with views and size.
Amenities
8.95
Adequate amenities mentioned, though some dissatisfaction with the breakfast variety.
Value for Money
8.91
Good value for money highlighted, especially in regard to location.
Food and Beverage
8.46
Breakfast quality received mixed reviews; some mentioned minimal options.
Overall Experience
9.43
Overall positive sentiment with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with modern amenities such as a flat-screen TV, free internet access, and a minibar. The private bathrooms are equipped with conveniences like a hairdryer and a towel rail for your comfort.

Accessibility and Comfort
Experience the highest standards of comfort at our hotel, designed to be inclusive and welcoming for all guests. With features like an elevator providing unrestricted access, we ensure a seamless stay for everyone, including disabled individuals.

Delightful Dining Experience
Start your day right with a delicious breakfast service provided at Hotel Le Relais Saint-Jacques. Enjoy a variety of options to fuel up for a day of exploring the beautiful surroundings of Saint-Jean-de-Luz.

Book now to experience the perfect blend of luxury, accessibility, and excellent service at Hotel Le Relais Saint-Jacques.

Important information:

The hotel reception is open from 07:00 to 19:00. For people wishing to access the hotel outside opening times, the door code will be sent by text message or email.

When traveling with pets, please note that an extra charge of EUR 15 per night applies. Please note that the property can only allow pets with a maximum weight of 20 kilos.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

9
Based on 2083 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
M
Megumi • couple • gb
10
Pros:

立地も部屋のサイズも清潔さも言うことなしでした！
シャワーの出も良かったし、言うことなしです。

2026-06-27 • via Nuitee
S
Sylvie • solo_traveller • fr
9
2026-06-27 • via Nuitee
M
Marieke • solo_traveller • nl
9
Pros:

Perfecte ligging tov het stadscentrum en het strand. Parkeergarage voor de deur en simpel wegrijden richting omliggende plaatsen. Goede airco, prima ontbijt en mooie kamer met een klein balkon. Wel drukke rotonde voor de deur, maar uitstekende geluidsisolatie.

2026-06-25 • via Nuitee
M
Michiyo • couple • jp
9
快適
Pros:

受付の女性の対応が良かった。

Cons:

周辺の観光や店舗などの情報を積極的に提供してもらいたかった。

2026-06-25 • via Nuitee
C
Carlos • couple • es
10
2026-06-25 • via Nuitee
Y
Yi Hsuan • couple • tw
8
Pros:

Welcoming staff and very good service

2026-06-24 • via Nuitee
T
Titouan • solo_traveller • fr
8
Hyper accessible ont peut tout faire a pied
Pros:

Le lit au top, propreté niquel, personel génial

Cons:

Le sol es vachement sensible peut etre bruyant pour les autres en dessous (moi aucun probleme)

2026-06-23 • via Nuitee
P
Paul • solo_traveller • be
7
Pros:

Ligging vlakbij station

Cons:

Beperkte faciliteiten. Geen receptie na 19u

2026-06-22 • via Nuitee
P
pifepife • solo_traveller • es
9
Pros:

La ubicación, cerca del centro, de la playa, de la estación y de un parking

Cons:

Las escaleras.

2026-06-22 • via Nuitee
M
manon • couple • fr
10
2026-06-22 • via Nuitee
P
Petra • solo_traveller • de
9
Pros:

Die Lage direkt am Bahnhof/ Bushaltestelle war für mich ideal. Der Strand und die bezaubernde Altstadt sind auch um die Ecke.

2026-06-21 • via Nuitee
A
ANDRÉS JAIME • solo_traveller • es
8
Pros:

La ubicación, el balcón con muy buenas vistas

Cons:

El desayuno se queda un poco corto. Nos dijeron como entrar en el hotel cuando no había personal de recepción, pero no cómo salir en ese mismo caso, a lo mejor sí nos lo dijeron y no nos enteramos, el sistema es el mismo que para entrar. A donde quiero llegar es que falta un cartel por dentro de la puerta principal indicando como salir, y no lo digo para criticar al hotel, solo es para que en caso de evacuación por emergencia no se quede nadie dentro por algo que es una tontería, pero que creo que es necesario indicar

2026-06-20 • via Nuitee
A
Aude • couple • fr
9
2026-06-19 • via Nuitee
T
Tània • solo_traveller • es
8
2026-06-19 • via Nuitee
M
Marie Laurence • solo_traveller • fr
8
Pros:

L emplacement parfait

Cons:

La literie

2026-06-19 • via Nuitee
N
Nadège • solo_traveller • fr
9
Séjour agréable
Pros:

L emplacement, la possibilité de réserver un parking situé pas loin, frigo dans chambre avec boissons si besoin, chambre climatisée, isolation fenêtre par rapport à la rue( carrefour très passant)

Cons:

Toilette à améliorer ( bouton chasse d eau parfois capricieux), propreté porte salle de bain , interrupteur, phlintes, pas de déco au mur.
Petit déjeuner manque de fruits secs, fruits frais.

2026-06-18 • via Nuitee
T
TONI • solo_traveller • es
8
2026-06-18 • via Nuitee
C
Claudine • solo_traveller • fr
9
j'espère revenir
Pros:

chambre propre, choix pour le petit déjeuné

Cons:

rien

2026-06-16 • via Nuitee
B
Bernard • solo_traveller • fr
9
2026-06-16 • via Nuitee
B
Bart • solo_traveller • fr
9
Pros:

Hotel confortable très bien situé dans la ville, bon petit-déjeuner. Parking tout proche. Accueil gentil

2026-06-15 • via Nuitee