Hotel Le Relais Saint-Jacques

Hotels
9 (2098 reviews)
13 avenue De Verdun , Saint-Jean-de-Luz , fr

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Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Breakfast variety
Cleanliness issues in bathrooms

Categories

Cleanliness
8.46
Several mentions of cleanliness, but some concerns about bathroom maintenance.
Service
9.43
Generally positive comments about friendly and helpful staff.
Location
9.97
Location frequently praised as perfect and convenient.
Room Quality
8.42
Comfortable rooms noted, but some reported issues with views and size.
Amenities
8.95
Adequate amenities mentioned, though some dissatisfaction with the breakfast variety.
Value for Money
8.91
Good value for money highlighted, especially in regard to location.
Food and Beverage
8.46
Breakfast quality received mixed reviews; some mentioned minimal options.
Overall Experience
9.43
Overall positive sentiment with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with modern amenities such as a flat-screen TV, free internet access, and a minibar. The private bathrooms are equipped with conveniences like a hairdryer and a towel rail for your comfort.

Accessibility and Comfort
Experience the highest standards of comfort at our hotel, designed to be inclusive and welcoming for all guests. With features like an elevator providing unrestricted access, we ensure a seamless stay for everyone, including disabled individuals.

Delightful Dining Experience
Start your day right with a delicious breakfast service provided at Hotel Le Relais Saint-Jacques. Enjoy a variety of options to fuel up for a day of exploring the beautiful surroundings of Saint-Jean-de-Luz.

Book now to experience the perfect blend of luxury, accessibility, and excellent service at Hotel Le Relais Saint-Jacques.

Important information:

The hotel reception is open from 07:00 to 19:00. For people wishing to access the hotel outside opening times, the door code will be sent by text message or email.

When traveling with pets, please note that an extra charge of EUR 15 per night applies. Please note that the property can only allow pets with a maximum weight of 20 kilos.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

9
Based on 2098 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
J
Jaroslav • couple • fr
7
2026-07-18 • via Nuitee
C
christelle • solo_traveller • fr
10
Top!
Pros:

L'emplacement, la taille de la chambre, la propreté, le confort et le calme tout en étant proche de tout (port, centre, tout à pied!)

Cons:

RAS

2026-07-17 • via Nuitee
E
eric • solo_traveller • be
10
Pros:

Emplacement fantastique et belle salle de déjeuner

2026-07-16 • via Nuitee
J
JOSE • solo_traveller • es
4
Pros:

La ubicación.

Cons:

Las habitaciones muy pequeñas y muy poco cómodas.
El desayuno muy normalito y con poca variedad.

2026-07-15 • via Nuitee
F
Frank • couple • ch
8
2026-07-15 • via Nuitee
D
Donald • couple • ch
8
Bel posto! Ma poco spazio e che rabbia la multa
Pros:

Centrale, sopra ad una splendida pasticceria/panetteria. C’è la reception fino alle 19 (molto gentili). Bell’hotel. Posteggio a pochi minuti.

Cons:

Bagno piccolo, non c’è spazio per mettere le cose, non c’è balcone e quindi non si possono stendere asciugamano e costume bagnato. Moquette vecchia e un po’ maleodorante. Il parcheggio doveva essere gratuito, da nessuna parte c’è scritto che si deve pagare. Ma al nostro ritorno abbiamo trovato un bell’avviso di contravvenzione. Che rabbia!

2026-07-14 • via Nuitee
M
Maureen • couple • nl
9
Fijne plek in een erg leuk en heerlijk Frans kustplaatsje.
Pros:

De locatie en de vriendelijke en duidelijke ontvangst.

Cons:

Kan niet 123 iets bedenken.

2026-07-14 • via Nuitee
E
Elizabeth • solo_traveller • fr
10
4 jours pour une fête familiale.
Pros:

Bien situé, central, on peut oublier la voiture. Il y a un parking si on le réserve suffisamment à l’avance

Cons:

Il manque un peu d’espace pour faire sécher les serviettes après la plage. Sinon c’est super

2026-07-14 • via Nuitee
I
Isabelle • couple • fr
10
Génial on reviendra
Pros:

L accueil la literie

Cons:

Rien

2026-07-13 • via Nuitee
Y
Yuko • couple • jp
8
Pros:

駅やバス停からとても近いので、大きな荷物がある方は便利です。小さな町なのでどこへでも歩いてゆけます。トイレとバスルームが別で、バスタブもありました！19時以降はフロントが無人となりますが、私たちは特に問題ありませんでした。異常気象で猛烈に暑かったのですが、エアコンがあり快適に過ごせました。

2026-07-12 • via Nuitee
A
Annemarie • solo_traveller • nl
8
2026-07-12 • via Nuitee
P
Pierre • couple • be
10
Pros:

Tout était parfait et parking souterrain payant mais à 2 minutes à pied

2026-07-09 • via Nuitee
S
SHIGEKI • solo_traveller • jp
7
良かった。
Pros:

エアコン完備！

2026-07-09 • via Nuitee
P
Poggioni • solo_traveller • fr
10
Pros:

Struttura centralissima vicino al parcheggio gratuito della stazione.
La finestra della camera dava su un cortile interno non bello ma comunque ottima soluzione per visitare la città e i dintorni.

2026-07-07 • via Nuitee
P
Philippe • solo_traveller • fr
10
Très bon séjour, hôtel agréable et bien placé.
2026-07-06 • via Nuitee
N
Nicola • couple • gb
8
Extremely convenient to the town
Pros:

We had a fantastic stay in Saint-Jean-de-Luz and wouldn't hesitate to recommend this accommodation. The location was absolutely perfect—right in the heart of the town, making it easy to explore the shops, restaurants, beach, and local attractions on foot, yet it was still wonderfully quiet at night.

Communication before and during our stay was excellent. The arrival instructions were clear and easy to follow, making check-in completely stress-free. The parking facilities on site are limited and must be booked although we able to park for free just across from the hotel at the train station - 3 mins walk back - parking on a street in the town is busy.

The hotel was comfortable, clean, and had everything we needed for our stay. The bed was comfortable, ensuring a great night's sleep after busy days exploring.

Great bakery next door.

Travelling with our dogs can sometimes be challenging, so we really appreciated how dog-friendly the accommodation was. It made our stay even more enjoyable knowing our four-legged family members were just as welcome for a small surcharge.

Overall, a wonderful place to stay in a beautiful town. We'd happily return and highly recommend it to anyone visiting Saint-Jean-de-Luz.

2026-07-06 • via Nuitee
C
Claude • solo_traveller • be
9
Pros:

Simplicité, propreté , bien situé, et acceuillant

Cons:

Rien á redire

2026-07-05 • via Nuitee
J
John • couple • gb
9
St Tropez prices but worth it
Pros:

Beautiful place to spend a few days before the boat back to the UK

Cons:

All good

2026-07-05 • via Nuitee
L
lucien • couple • fr
10
Séjour très agréable
Pros:

Le lieu
L’accueil
Situation
Proximité parking

Cons:

Tout était très bien

2026-07-04 • via Nuitee
S
Stéphane • couple • fr
8
2026-07-02 • via Nuitee