Hotel Le Relais Saint-Jacques

Hotels
9 (1927 reviews)
13 avenue De Verdun , Saint-Jean-de-Luz , fr

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Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Breakfast variety
Cleanliness issues in bathrooms

Categories

Cleanliness
8.46
Several mentions of cleanliness, but some concerns about bathroom maintenance.
Service
9.43
Generally positive comments about friendly and helpful staff.
Location
9.97
Location frequently praised as perfect and convenient.
Room Quality
8.42
Comfortable rooms noted, but some reported issues with views and size.
Amenities
8.95
Adequate amenities mentioned, though some dissatisfaction with the breakfast variety.
Value for Money
8.91
Good value for money highlighted, especially in regard to location.
Food and Beverage
8.46
Breakfast quality received mixed reviews; some mentioned minimal options.
Overall Experience
9.43
Overall positive sentiment with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with modern amenities such as a flat-screen TV, free internet access, and a minibar. The private bathrooms are equipped with conveniences like a hairdryer and a towel rail for your comfort.

Accessibility and Comfort
Experience the highest standards of comfort at our hotel, designed to be inclusive and welcoming for all guests. With features like an elevator providing unrestricted access, we ensure a seamless stay for everyone, including disabled individuals.

Delightful Dining Experience
Start your day right with a delicious breakfast service provided at Hotel Le Relais Saint-Jacques. Enjoy a variety of options to fuel up for a day of exploring the beautiful surroundings of Saint-Jean-de-Luz.

Book now to experience the perfect blend of luxury, accessibility, and excellent service at Hotel Le Relais Saint-Jacques.

Important information:

The hotel reception is open from 07:00 to 19:00. For people wishing to access the hotel outside opening times, the door code will be sent by text message or email.

When traveling with pets, please note that an extra charge of EUR 15 per night applies. Please note that the property can only allow pets with a maximum weight of 20 kilos.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

9
Based on 1927 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
M
Matthew • couple • fr
10
Simple and convenient
Pros:

Location is fantastic

2026-02-13 • via Nuitee
B
Blanca • couple • es
10
2026-02-13 • via Nuitee
A
Alberto • couple • es
8
Buena situación y muy amables
Pros:

La amabilidad del personal y que han atendido todas nuestras peticiones

Cons:

Podía estar mejor mantenido

2026-02-13 • via Nuitee
L
Lucia • solo_traveller • es
10
Pros:

La ubicación

Cons:

Todo estaba Ok.

2026-02-10 • via Nuitee
F
Federico • couple • es
10
Pros:

La verdad que todo estupendo.

Cons:

Igual el desayuno un poco repetitivo, pero en realidad, no es una crítica, porque estaba muy bien también.

2026-02-09 • via Nuitee
T
THIERRY • solo_traveller • fr
7
2026-01-31 • via Nuitee
V
Venuat • couple • fr
8
2026-01-31 • via Nuitee
M
Mariana • couple • es
9
2026-01-29 • via Nuitee
S
Stephan • extended_group • fr
8
bon rapport qualité prix
2026-01-29 • via Nuitee
• solo_traveller • fr
9
2026-01-29 • via Nuitee
A
anie • solo_traveller • fr
8
2026-01-28 • via Nuitee
F
FRANCIS • solo_traveller • fr
10
2026-01-26 • via Nuitee
M
Maritxu • couple • es
8
2026-01-25 • via Nuitee
M
Maximiliano Facundo • couple • es
10
Parada de paso en San Juan de Luz
Pros:

Excelente ubicación, limpio y súper cómodo. personal super amable que siempre trata de hacerse entender en tu idioma (español en nuestro caso). Tiene parking de pago justo enfrente pero a 5 minutos andando, del otro lado de la estación de tren, hay uno muy grande gratis !! Siempre puedes dejarlo en la calle con parquímetro también. Definitivamente volveremos.

Cons:

Todo perfecto

2026-01-21 • via Nuitee
M
marie-pierre • couple • fr
8
2026-01-20 • via Nuitee
V
Véronique • couple • fr
7
2026-01-20 • via Nuitee
M
Marc • solo_traveller • fr
9
Pros:

Personnel très sympathique, chambre très propre.
Hôtel bien placé.

Cons:

La chambre un peu petite.

2026-01-19 • via Nuitee
K
Karim • couple • fr
10
Super
Pros:

L accueil et la deco

Cons:

Rien

2026-01-19 • via Nuitee
Z
Zimmermann • couple • fr
8
Pros:

Bien

Cons:

La vue nulle, dommage
Pas de vue sur l'extérieur

2026-01-19 • via Nuitee
E
ELIAS • couple • es
8
Pros:

Bien ubicado

2026-01-19 • via Nuitee