Hotel Le Relais Saint-Jacques

Hotels
9 (1927 reviews)
13 avenue De Verdun , Saint-Jean-de-Luz , fr

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Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Breakfast variety
Cleanliness issues in bathrooms

Categories

Cleanliness
8.46
Several mentions of cleanliness, but some concerns about bathroom maintenance.
Service
9.43
Generally positive comments about friendly and helpful staff.
Location
9.97
Location frequently praised as perfect and convenient.
Room Quality
8.42
Comfortable rooms noted, but some reported issues with views and size.
Amenities
8.95
Adequate amenities mentioned, though some dissatisfaction with the breakfast variety.
Value for Money
8.91
Good value for money highlighted, especially in regard to location.
Food and Beverage
8.46
Breakfast quality received mixed reviews; some mentioned minimal options.
Overall Experience
9.43
Overall positive sentiment with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with modern amenities such as a flat-screen TV, free internet access, and a minibar. The private bathrooms are equipped with conveniences like a hairdryer and a towel rail for your comfort.

Accessibility and Comfort
Experience the highest standards of comfort at our hotel, designed to be inclusive and welcoming for all guests. With features like an elevator providing unrestricted access, we ensure a seamless stay for everyone, including disabled individuals.

Delightful Dining Experience
Start your day right with a delicious breakfast service provided at Hotel Le Relais Saint-Jacques. Enjoy a variety of options to fuel up for a day of exploring the beautiful surroundings of Saint-Jean-de-Luz.

Book now to experience the perfect blend of luxury, accessibility, and excellent service at Hotel Le Relais Saint-Jacques.

Important information:

The hotel reception is open from 07:00 to 19:00. For people wishing to access the hotel outside opening times, the door code will be sent by text message or email.

When traveling with pets, please note that an extra charge of EUR 15 per night applies. Please note that the property can only allow pets with a maximum weight of 20 kilos.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

9
Based on 1927 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
A
Amparo • couple • es
9
Pros:

Estaba muy bien situado, en una zona céntrica y cercano también a la playa. Hay posibilidad de aparcar cerca con pago pero fue fácil y cómodo. La persona de recepción fue encantadora y nos ayudó mucho.

Cons:

La habitación pequeña pero eso es algo frecuente en muchos hoteles franceses.

2026-04-13 • via Nuitee
M
mounier • solo_traveller • fr
10
2026-04-11 • via Nuitee
I
IDOIA • couple • es
8
Comoda
Pros:

Desayuno correcto pero falta de fruta
Ubicación excelente

Cons:

El baño

2026-04-09 • via Nuitee
V
Victoria • couple • es
8
2026-04-08 • via Nuitee
A
Ana • couple • es
8
Cerca de todo y muy cómodo
Pros:

La ubicación y lo práctica que era la habitación

2026-04-08 • via Nuitee
T
Thierry • couple • fr
9
Séjour agréable à St Jean de Luz
Pros:

L'hotel Relais Saint Jacques est bien placé, à la limite des accès routiers et de la vielle ville. Marché, restaurants, plages, commerces à quelques minutes. Bonne isolation phonique, peu de bruit bien que proche de la gare et de la route principale. Petit déjeuner complet, personnel attentif.

2026-04-07 • via Nuitee
A
Anne • family_with_children • ie
8
Very enjoyable stay with all amenities nearby.
Pros:

Location was first class. Breakfast was very good too.

2026-04-07 • via Nuitee
L
Lucas • solo_traveller • fr
10
Superbe accueil !
Pros:

Superbe accueil !

2026-04-07 • via Nuitee
N
Nagore • couple • es
8
2026-04-06 • via Nuitee
R
Roland • couple • fr
10
2026-04-06 • via Nuitee
S
Séverine • couple • fr
10
Pros:

La literie était parfaite. L'emplacement nikel, pas de bruit, à recommander.

2026-04-06 • via Nuitee
A
Alberto • couple • es
9
2026-04-05 • via Nuitee
D
danielgonsan • couple • es
8
Cama super cómoda
Pros:

La cama fue muy cómoda. Acogedor.

Cons:

EL baño un poco oscuro.

2026-04-05 • via Nuitee
M
Manuel • couple • es
9
2026-04-04 • via Nuitee
M
Maria Esmeralda • couple • fr
10
Bon séjour
Pros:

Oui je retourne des que possible

Cons:

La proximité de tous

2026-04-04 • via Nuitee
M
Miguel • couple • es
9
Perfecto
Pros:

Muy limpio y el personal muy agradable.

2026-04-03 • via Nuitee
B
Baudouin • couple • be
8
2026-04-02 • via Nuitee
M
Marie-Pierre • couple • fr
9
Pros:

La situation, le calme, l’accueil

2026-04-02 • via Nuitee
E
Edith • couple • fr
8
Emplacement idéal pour un séjour ensoleillé
Pros:

La situation, l’amabilité du personnel, les services

Cons:

Rien

2026-03-31 • via Nuitee
J
Jordi • couple • es
8
Pros:

Ubicación

2026-03-29 • via Nuitee