Relaxia Lanzaplaya

Hotels
Relaxia
8.8 (52 reviews)
Calle México no 2, Puerto del Carmen, Tías, Lanzarote, 35510 , Tías , ES

Children allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Street parking
Concierge service
Wheelchair accessible
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food quality
Comfortable rooms
Good location

Categories

Cleanliness
8.6
Standard quality for this hotel tier. The review does not specifically mention cleanliness.
Service
9.1
The staff are described as very friendly and helpful.
Location
8.9
Close to everything according to the review.
Room Quality
8.8
Descriptions of well-maintained and comfortable apartments.
Amenities
8.6
Good amenities with large and nice pools.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
9.1
Guests praised the food as very good.
Overall Experience
8.7
Overall a wonderful experience with multiple positives highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:02

Property Description

Outdoor Swimming Pools and Recreational Amenities - Dive into one of the 2 outdoor swimming pools or explore the area with the bicycles available for rent.

All-Inclusive Rates - Indulge in meals and beverages at the onsite dining spots, included in the all-inclusive rates, making your stay hassle-free.

Convenient Location - Situated near the beach, with popular attractions like Puerto del Carmen Beach within a short drive, ensuring you have access to the best of what Tías has to offer.

To experience these top-notch amenities and more, book your stay at Relaxia Lanzaplaya today for a relaxing and enjoyable getaway.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    No pets, service animals welcome

  • Sustainability Certifications

    Travelife

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

8.8
Based on 52 reviews
Cleanliness: 8.6
Service: 9.1
Location: 8.9
Room Quality: 8.8
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 8.7
R
Raquel
10
Pros:

Es war alles wunderbar. Leute sehr sympathisch, hilfsbereit . Das Essen super toll. Einfach alles schön

2025-09-24 via Nuitee
C
Celine
10
Tres bonne hotel appartement
Pros:

Ce sont de tres jolis appartements hotelPropre ,confotable ,le menage sur une semaine est fait 4 fois, avec serviettes ,de bain ,torchon,et lit refait. Le buffet est tres bon et les employés tres sympathiques .piscines grande et jolie.Proche de tout .Je recommande.

2025-08-24 via Nuitee
A
Anette
10
Pros:

Veldig hyggelig hotell med fint bassengområde og beliggenhet. Bra service og godt utvalg på maten. Kommer veldig gjerne tilbake.

2024-03-31 via Nuitee
A
Andrew partner
10
Pros:

The apartments are very close to the strip. They are clean and modern.

2023-02-07 via Nuitee
V
Verified traveler partner
8
Pros:

Great location to bars and restaurants.
The shower drainage was very poor and ended up with a soaking wet floor every time we showered

2020-03-13 via Nuitee
E
ElaineP self
8
Pros:

I liked the apartment and I was lucky to have a decent view though I know others were a little disappointed with their views. I was on my own so the space was an added bonus and it was generous. Balcony, lounge, galley kitchen (with plenty of utensils), a good sized bathroom and a bedroom at the rear where it was quieter and darker. The dining room was clean, bright and the food choice was excellent for breakfast. I didn't eat there at lunch nor dinner time. The pool area was clean and well maintained. The receptionists need a little more in the way of customer service training as they are 'bland' and there is only one serving at any one time and it can become quite hectic there.

2020-03-05 via Nuitee
V
Verified traveler partner
10
Pros:

EXCELLENT LOCATION, CLOSE TO BEACH AND ALL AMENITIES.
APARTMENT WAS SPACIOUS CLEAN AND COMFORTABLE..
FOOD WAS VERY GOOD AND WELL PRESENTED.
THE POOL AREA IS IDEAL FOR SUNBATHING.

2020-02-06 via Nuitee
T
Tom partner
10
Pros:

Relaxia Lanzaplaya was a very nice resort. The Location was very good and staff were very nice and helpful. The rooms were very clean. Food were delicious. The facilities were not as good as other very top resorts but with the price we paid it was definitely very good value for money and we were glad that we have made the right choice. Really pleased with our stay at this resort!

2019-12-15 via Nuitee
V
Verified traveler
8
Winter break
Pros:

Overall lovely holiday just 2 many steps up and down to appartment not good having to carry suitcases up and fown them

2019-12-06 via Nuitee
V
Verified traveler self
8
Pros:

Carina, pulita, le pulizie giornaliere sono irregolari (a volte bigiornaliere).
Stanza da letto rumorosa (n. 6210): rumore continuo dall'apparato di aerazione.
Letto comodo.

2019-11-04 via Nuitee
V
Verified traveler partner
10
Pros:

Recently stayed here as a young couple. Very central location in the new town - approx 1 minute walk onto strip and 4 minutes walk to main beach and only a 20 minute walk into the old town. Hotel very clean, apartment spacious and had cooking facilities & fridge. Free WiFi available and a safe at a small extra charge. Rooms cleaned daily with clean towels left most days (more could be obtained at reception). Breakfast had a wide selection of cooked and continental including freshly cooked omlettes, waffles and pancakes. Pool area quiet with lots of loungers always available including luxury type. On check out could leave baggage in a locked storage area and also use of a free courtesy room to change before leaving hotel. Free tea and coffee facilities also available in reception. Overall if I was visiting lanzarote again I would definitely choose Relaxia lanzaplaya.

2019-10-28 via Nuitee
V
Verified traveler
8
Nice hotel in good location
Pros:

Hotel was lovely, our apartment was nice and quiet. Good location for accessing the beach, strip and busses/taxis. Good pool and lounge area. Not a big fan of the buffet, the breakfast was OK but the dinner wasn't very good, plenty of nice restaurants a short walk away. Receptionist was very helpful and friendly

2019-09-15 via Nuitee
N
Naomi partner
10
Pros:

The property was beautiful, staff were really nice, room was so clean and the location is brilliant. Enjoyed our stay here alot. Only thing that was a bit frustrating was we requested a late check out online when booking. When we arrived we asked again and were told to ask the day before leaving. We did that and were told to ask the morning of the day we were leaving. We did that and had to wait for a call back, still they weren't sure. But we got it in the end but it would have been nice to know even the day before departure so you can plan your day and night knowing you don't have to leave early in the morning.

2019-08-30 via Nuitee
V
Verified traveler partner
10
Pros:

Hotel was great food was alright but overall good visit and we will definitely be back

2019-08-17 via Nuitee
V
Vicky partner
8
Pros:

Me encanto como esta organizado ha zonas tranquilas, lo que menos a pesar de estar prohibido dejaban a los clientes reservar la hamaca de la piscina desde las 8 de la mañana...viendote en numerosas ocasiones no poder acudir a la piscina con tu pareja por no tener sitio

2019-08-09 via Nuitee
V
Verified traveler partner
8
Pros:

Air conditioning excellent!

Breakfast hall huge and a little univiting. One more coffee station would help service.

More poolside style beds in other areas of property could work

2019-07-26 via Nuitee
V
Verified traveler
8
Todo muy bien en general. Buena estancia.
Pros:

Bonitos apartamentos, aunque me tocó uno en lo alto (2206), y hay que subir escaleras con maletas.....complicado. El baño está separado de la habitación por un cristal, y en el baño hay una claraboya donde entra luz natural. es bonito por la iluminación, pero no te deja dormir desde primera hora por la mañana...(no hay ni persianas ni cortinas). Wifi flojo.

2019-07-24 via Nuitee
P
Paolo self
10
Pros:

Servizio colazione ottimo, camera con tutti i confort.

2019-07-22 via Nuitee
G
Glen
10
Fantastic all round
Pros:

This was the best complex I have every stayed in on the island of Lanzarote and i go twice a year my only negative is I never found it earlier . The staff the hotel it's self are 2nd to none. The food is amazing and the apartment it's self and location was fantastic. I would highly highly recommend relexia lanza playa to anyone and I can't wait to return

2019-07-01 via Nuitee
V
Verified traveler partner
8
Pros:

Staff was friendly, rooms were lovely (could have done with cleaning the floor more often when cleaning the room!)
Food for all inclusive was buffet- not overly keen on most of the buffet. They have a restaurant that only opens. Couple of days a week which was amazing compared to the buffet.
Pool was very cold but the facilities around the pool was good. Bar next to pool was good.

2019-06-15 via Nuitee