Hotel HD Natales

Hotels
•
Independent
8.4 (50 reviews)
Kilometro 4.5, Ruta 9N, Puerto Bories, Natales, Magallanes, 6160000 , Natales , CL
56-61-2411101

listing image 1
Show all photos

Facilities

Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Conference space
Television in common areas
Library
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, with guests praising the friendly and attentive staff.
Location
8.1
The hotel's great location was highlighted by guests for its proximity to attractions and convenient access to public transport.
Room Quality
7.8
Guests enjoyed spacious and comfortable rooms, with some minor maintenance issues reported by a few.
Amenities
7.2
Satisfactory amenities were provided, with positive mentions of the gym and pool, though some guests noted the absence of spa services.
Value for Money
6.9
Mixed opinions on value for money, as some guests felt the price was high for the services, while others found it reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, though a few guests desired more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-04 21:29

Property Description

Outdoor Activities and Relaxation
Explore the area with bicycles for rent, unwind on the terrace and garden, perfect for soaking in the stunning views.

Hospitality and Convenience
Enjoy complimentary Wi-Fi, concierge services, and a common area with a TV. Take advantage of the shuttle for easy access within 4.5 km.

Dining and Events
Savor a delicious meal at the on-site restaurant and grab a drink at the bar/lounge. Host your event in the modern conference space and meeting room.
To fully experience all these fantastic amenities and more, book your stay at Hotel HD Natales now!

Important information:

  • Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTN

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 50 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
V
Vilson
10
Espetacular
Pros:

Incrível, muito bem atendido pelos funcionários, muito organizado, foi uma estada excelente.

2025-03-16 • via Nuitee
X
Xiaoguang
10
Pros:

I enjoyed staying at this hotel

2025-02-18 • via Nuitee
F
FRANCISCO XAVIER TORRES • partner
10
Pros:

good deal!

2025-02-11 • via Nuitee
Y
Younan • friends
10
Pros:

Very bright and spacious room although the furniture and floor have worn out

2025-01-26 • via Nuitee
D
daniel
10
Pros:

Hotel was great The staff exceeded expectations Everyone went out of the way to be helpful Great place to stay

2025-01-21 • via Nuitee
S
Steve • family
10
Pros:

Staff extremely helpful. Made us feel at home!

2025-01-19 • via Nuitee
A
Abril • friends
10
Pros:

Really nice place to stay! I love the views and the service was amazing!

2025-01-14 • via Nuitee
F
Francisco
10
Ótimo hotel
Pros:

Hotel lindo e charmoso, otimo para uma viagem em casal ou em família. Sem duvidas é uma ótima escolha.

2025-01-11 • via Nuitee
G
Guillermo
6
Old hotel isolated in poor conditions
Pros:

Hotel is very far from the town ao there si abaolutetly nothing at walking distance. Very old hotel in poor conditions with a beautiful view but simply not worth it due to its isolation from any restaurants, supermarkets, stores,etc

2025-01-06 • via Nuitee
K
kannan
10
Pros:

Stayed here while doing doing trips to Torres Del Paine. About 4 km from the town. Had a rental car. So was convenient to travel. Beautiful, quiet location.
The people running the place were amazing, helping you with every need. The restaurant, though had limited options, was good and very flexible with timings. Felt like leaving home at the end of my stay !!

2025-01-03 • via Nuitee
A
Alejandro • partner
10
Pros:

Cualquier posible deficiencia del hotel se compensa por la cálida hospitalidad del personal. Realmente es una casa fuera de casa

2025-01-02 • via Nuitee
Y
Yingnan
10
Pros:

Very friendly

2024-12-19 • via Nuitee
F
Fely • partner
8
Pros:

It was a nice family run establishment with a charming host. It was a bit outside of town but was an easy Uber into town. Breakfast was great.

2024-12-08 • via Nuitee
Y
Yosh
8
Pros:

They were very nice, I enjoyed my time there

2024-12-01 • via Nuitee
B
Barbara • family
10
Pros:

The staff at the hotel were very friendly and helpful. Water service was interrupted one of the nights which was a great inconvenience after a long day to not be able to shower or even flush the toilet. The hotel is far from downtown and since is technically a different town taxis charge extra to/from this location. The view from the hotel
Is beautiful but it isn’t a nice area to walk around.

2024-04-02 • via Nuitee
S
Shannon
10
Pros:

Cleanliness and staff were friendly and helpful.

2024-03-13 • via Nuitee
D
Daryl
10
Great place!
Pros:

Beautiful location and really friendly and helpful staff. Would definitely recommend for any stay!

2024-02-20 • via Nuitee
B
Bonnie
10
Quaint hotel with wonderful staff
Pros:

The staff at this hotel was exceptional. Very kind. Very helpful. It’s an older hotel that could use some improvements. The beds were comfortable. We ate breakfast buffet and dinner. Both were good. Beautiful location. View of the Magellan channel. 5 minutes from airport. 20 minutes from town.

2024-01-25 • via Nuitee
M
MING SHAN
8
Hotel with friendly staffs
Pros:

Very nice staff. Have restaurant within hotel and still service in late evening - this is great considering you finish day tour to Torres del Paine and still have big dinner.

2023-01-25 • via Nuitee
V
Verified traveler
8
Seeblick
Pros:

Wunderbarer Service - gute Tourangebote - nur unzureichendes Internet - ruhige Lage mit Blick auf den See

2022-02-09 • via Nuitee