Chagala Hotel Uralsk

Hotels
8.8 (863 reviews)
T. Masina Street 67/1 , Uralsk , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Nice place
Cons:
Bad smell
High restaurant prices
Cold room

Categories

Cleanliness
7.79
The washroom smelled badly and needs proper cleaning.
Service
10
Standard service, although there were issues with communication about checkout times.
Location
9.76
Nice place, close to downtown.
Room Quality
8.3
Room was cold and required maintenance.
Amenities
9.25
Standard quality for this hotel tier.
Value for Money
8.28
Prices in the restaurant were considered high.
Food and Beverage
7.74
Breakfast is not worth the pay.
Overall Experience
9.29
Experience was mixed due to cleanliness issues but compensated by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:25

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with satellite TV and elegant interiors at Chagala Hotel. Each room features a work desk, fridge, and complimentary toiletries for your comfort.

Gourmet Dining Experience
Savor buffet and à la carte meals at Hugo’s Restaurant & Bar, offering breakfast, lunch, and dinner options. Enjoy your meals on the summer terrace or at the lounge bar while catching up on international sports on the flat-screen TV.

Convenient Location
With a prime location just minutes away from Uralsk Train Station, City Hall, and the Atrium Shopping Centre, Chagala Hotel is the ideal choice for both leisure and business travelers. Book now to experience the perfect blend of luxury and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: URA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for KZT 1,500 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 863 reviews
Cleanliness: 7.79
Service: 10
Location: 9.76
Room Quality: 8.3
Amenities: 9.25
Value for Money: 8.28
Food and Beverage: 7.74
Overall Experience: 9.29
A
Aya • family_with_children • kz
10
2026-04-22 • via Nuitee
D
david • solo_traveller • gb
10
2026-04-22 • via Nuitee
Акбота • couple • kz
10
2026-04-20 • via Nuitee
I
Iurii • solo_traveller • ru
10
2026-04-20 • via Nuitee
M
Merey • solo_traveller • kz
9
Pros:

Приветливый и отзывчивый персонал.

Cons:

Меня поселили в 1-ом блоке. Шумоизоляции просто нет. Слышно абсолютно все. Рядом через номер были шумные выпивающие постояльцы. Неоднократно другие гости и я были вынуждены сделать замечание за шум. На завтраке скрэмбл был беловато-синего цвета. Перехотелось его есть. Завтраки очень скудные.

2026-04-19 • via Nuitee
S
Seifulla • couple • kz
8
Pros:

Заселение быстро, комната чистая, за свою цену

Cons:

не замечал

2026-04-18 • via Nuitee
M
Murat • solo_traveller • kz
10
2026-04-17 • via Nuitee
M
Murat • couple • kz
10
2026-04-17 • via Nuitee
Елена • solo_traveller • kz
9
Cons:

Очень шумно, нет шумо изоляции в номере. Слышно все что происходит за стенкой у соседа.

2026-04-17 • via Nuitee
Z
Zhadyra • solo_traveller • kz
10
Таңғы ас ассортимент көбейтсе, қалғаны бәрі ұнады
Pros:

Бұл гостиницада маған стаф ұнады. Олардың жоғары кәсібилігі мен сыпайылығы ұнады. Рахмет 🫶🏻

Cons:

Халат болмайтыны өкінішті. Қалғаны ұнады.

2026-04-16 • via Nuitee
D
Dana • solo_traveller • at
10
2026-04-15 • via Nuitee
S
Sayassat • solo_traveller • kz
10
Pros:

Лучшая гостиница в Уральске

2026-04-14 • via Nuitee
A
Altynay • couple • kz
8
2026-04-13 • via Nuitee
Y
Yulia • solo_traveller • us
10
Exceptional
Pros:

Good location, quiet neighborhood. Wonderful room, modern and comfortable. Good breakfast. Very good service, all the staff were smiling, welcoming friendly, helpful and knowledgeable.

2026-04-13 • via Nuitee
K
Kuanysh • family_with_children • kz
7
Pros:

Чистый отель

Cons:

Цена качество, завтрак не соответствует цене

2026-04-11 • via Nuitee
Алмабек • extended_group • kz
10
Pros:

Отличная гостиница

2026-04-07 • via Nuitee
E
Erbol • couple • kz
10
2026-04-03 • via Nuitee
N
NURBOLAT • solo_traveller • kz
10
2026-03-26 • via Nuitee
N
Nurgul • solo_traveller • kz
7
Pros:

Чистота, приветливый персонал

Cons:

Завтрак очень скудный. Печально, что отель такого уровня не может предоставить хороший завтрак своим гостям как раньше.

2026-03-20 • via Nuitee
Оксана • solo_traveller • kz
10
2026-03-20 • via Nuitee