Chagala Hotel Uralsk

Hotels
8.8 (829 reviews)
T. Masina Street 67/1 , Uralsk , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Nice place
Cons:
Bad smell
High restaurant prices
Cold room

Categories

Cleanliness
7.79
The washroom smelled badly and needs proper cleaning.
Service
10
Standard service, although there were issues with communication about checkout times.
Location
9.76
Nice place, close to downtown.
Room Quality
8.3
Room was cold and required maintenance.
Amenities
9.25
Standard quality for this hotel tier.
Value for Money
8.28
Prices in the restaurant were considered high.
Food and Beverage
7.74
Breakfast is not worth the pay.
Overall Experience
9.29
Experience was mixed due to cleanliness issues but compensated by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:25

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with satellite TV and elegant interiors at Chagala Hotel. Each room features a work desk, fridge, and complimentary toiletries for your comfort.

Gourmet Dining Experience
Savor buffet and à la carte meals at Hugo’s Restaurant & Bar, offering breakfast, lunch, and dinner options. Enjoy your meals on the summer terrace or at the lounge bar while catching up on international sports on the flat-screen TV.

Convenient Location
With a prime location just minutes away from Uralsk Train Station, City Hall, and the Atrium Shopping Centre, Chagala Hotel is the ideal choice for both leisure and business travelers. Book now to experience the perfect blend of luxury and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: URA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for KZT 1,500 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 829 reviews
Cleanliness: 7.79
Service: 10
Location: 9.76
Room Quality: 8.3
Amenities: 9.25
Value for Money: 8.28
Food and Beverage: 7.74
Overall Experience: 9.29
Анатолий • solo_traveller • kz
10
2026-02-12 • via Nuitee
Руслан • solo_traveller • kz
10
2026-02-10 • via Nuitee
D
Dennis • solo_traveller • de
10
2026-02-08 • via Nuitee
S
Sergey • couple • ru
10
2026-02-08 • via Nuitee
N
Nurdaulet • couple • kz
5
2026-01-31 • via Nuitee
V
VASSILIY • solo_traveller • kz
10
2026-01-30 • via Nuitee
A
Alexandr • solo_traveller • kz
5
2026-01-26 • via Nuitee
A
Alexander • extended_group • ru
10
Pros:

Местоположение , чисто, уютно . Вежливый персонал

2026-01-19 • via Nuitee
A
Ashwin • solo_traveller • in
9
2026-01-19 • via Nuitee
Анна • family_with_children • kz
8
Pros:

Отличный отель, сервис на высоком уровне, доброжелательный персонал, отличный ресторан при отеле

2026-01-19 • via Nuitee
D
Dinash • solo_traveller • kz
9
Pros:

завтрак, персонал, расположение в центре, номер

Cons:

полотенца меняют два раза в неделю

2026-01-19 • via Nuitee
I
IGOR • solo_traveller • kz
3
2026-01-19 • via Nuitee
A
Assylzat • solo_traveller • kz
10
2026-01-19 • via Nuitee
Аксиния • solo_traveller • kz
10
2026-01-19 • via Nuitee
M
Miras • couple • kz
10
2026-01-14 • via Nuitee
M
Maiya • family_with_children • kz
10
2026-01-08 • via Nuitee
B
BOLAT • family_with_children • kz
10
2026-01-08 • via Nuitee
Y
Yuriy • solo_traveller • kz
10
Pros:

Все супер!!!

2026-01-04 • via Nuitee
D
Dzhenita Boianova • family_with_children • kz
9
2025-12-27 • via Nuitee
A
Anastasia • family_with_children • ca
6
Good location, bad smell
Pros:

Nice place, close to downtown.

Cons:

The smell in a room was a cigarette smell, and the washroom smelled badly like public washroom that is not being properly cleaned, unfortunately.
The shower worked, but needs maintenance as well.
Breakfast is not worth the pay.

2025-12-27 • via Nuitee