Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Nice place
Cons:
Bad smell
High restaurant prices
Cold room

Categories

Cleanliness
7.79
The washroom smelled badly and needs proper cleaning.
Service
10
Standard service, although there were issues with communication about checkout times.
Location
9.76
Nice place, close to downtown.
Room Quality
8.3
Room was cold and required maintenance.
Amenities
9.25
Standard quality for this hotel tier.
Value for Money
8.28
Prices in the restaurant were considered high.
Food and Beverage
7.74
Breakfast is not worth the pay.
Overall Experience
9.29
Experience was mixed due to cleanliness issues but compensated by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:25

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with satellite TV and elegant interiors at Chagala Hotel. Each room features a work desk, fridge, and complimentary toiletries for your comfort.

Gourmet Dining Experience
Savor buffet and à la carte meals at Hugo’s Restaurant & Bar, offering breakfast, lunch, and dinner options. Enjoy your meals on the summer terrace or at the lounge bar while catching up on international sports on the flat-screen TV.

Convenient Location
With a prime location just minutes away from Uralsk Train Station, City Hall, and the Atrium Shopping Centre, Chagala Hotel is the ideal choice for both leisure and business travelers. Book now to experience the perfect blend of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: URA

Location

Guest Reviews

8.8
Based on 931 reviews
Cleanliness: 7.79
Service: 10
Location: 9.76
Room Quality: 8.3
Amenities: 9.25
Value for Money: 8.28
Food and Beverage: 7.74
Overall Experience: 9.29
Z
Zhalgas • family_with_children • kz
4
2026-07-25 • via Nuitee
Мурат • family_with_children • kz
8
2026-07-25 • via Nuitee
Азат • solo_traveller • kz
10
2026-07-22 • via Nuitee
K
K • solo_traveller • kz
4
Pros:

Всё, кроме указанного в графе ниже

Cons:

Не было щеток и зубной пасты. В номере присутствовал посторонний запах.

2026-07-21 • via Nuitee
D
Dinara • solo_traveller • kz
10
2026-07-20 • via Nuitee
D
deniskazan • solo_traveller • kz
10
2026-07-20 • via Nuitee
S
Sezgaliyeva • couple • kz
4
2026-07-19 • via Nuitee
J
JC • solo_traveller • us
9
Pros:

I like Chagala. Its one of thr better hotels to stay in Uralsk. The staff are always great and the make the stay easy.

Cons:

The place is great for Uralsk.

2026-07-16 • via Nuitee
A
Adil • solo_traveller • kz
10
2026-07-15 • via Nuitee
A
Aldan • solo_traveller • kz
6
2026-07-14 • via Nuitee
D
Dmitriy • solo_traveller • kz
5
Pros:

Понравилось только просторный номер и тишина.

Cons:

Гостиница выполнена 5 или 6 этажными отдельно стоящими корпусами, ресепшн в одном месте корпуса в другом. С чемоданами по разбитому асфальту вообще комфорта нет передвигаться. Персонал гостиницы на просьбы такие как утюг или фен откликается часами приносит тогда когда уже не нужно. Завтраки своих денег вообще не стоит. Поэтому решать вам.

2026-07-14 • via Nuitee
Z
Zhexenov • solo_traveller • kz
10
Pros:

Девушка в рессепшене была очень вежливой

2026-07-13 • via Nuitee
Ермек • solo_traveller • kz
10
Pros:

Все отлично

Cons:

Все отлично 👍

2026-07-13 • via Nuitee
Нысангалиева • solo_traveller • kz
10
2026-07-13 • via Nuitee
D
Danagul • couple • kz
10
2026-07-12 • via Nuitee
A
Assylbek • couple • kz
10
2026-07-11 • via Nuitee
A
Assylbek • couple • kz
10
2026-07-11 • via Nuitee
Светлана • solo_traveller • kz
10
2026-07-11 • via Nuitee
A
Assylbek • solo_traveller • kz
9
2026-07-11 • via Nuitee
G
Gulmira • couple • kz
10
Самые прекрасные впечатления, всем рекомендую.
Pros:

Наверно один из лучших отелей. Чистый огромный номер, приветливый персонал. Мне прям все все понравилось.

Cons:

Все отлично

2026-07-11 • via Nuitee