Hotel North Pole

Hotels
8.9 (167 reviews)
449 North Santa Claus Lane , North Pole , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Nice breakfast variety
Great views
Cons:
Thin walls
Understaffed
Overpriced
Missing breakfast items

Categories

Cleanliness
8.11
Rooms are clean, but the walls are thin with lots of noise from adjoining rooms.
Service
9.58
Staff was friendly, but noted as being understaffed.
Location
9.12
Great views of Pizza Hut and Safeway Shopping center.
Room Quality
9.07
Really nice rooms.
Amenities
9.1
Standard quality for this hotel tier.
Value for Money
8.06
Overpriced based on the overall service and expectations.
Food and Beverage
8.61
Breakfast was good but underwhelming with many items missing.
Overall Experience
9.58
A fantastic stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:45

Property Description

Luxurious Accommodations
Experience comfort and convenience with flat-screen TVs, free Wi-Fi, and fully equipped kitchenettes in our suites at Hotel North Pole.

Unique Experiences
Immerse yourself in the magic of the Aurora lights with optional nightly wake-up calls. Explore exciting activities like ice fishing, dog sled rides, and arctic circle tours right at your doorstep.

Convenient Location
Located just minutes away from Santa Claus House and various attractions, Hotel North Pole offers easy access to Christmas in Ice and the North Pole Shopping Plaza. Book now for a memorable stay in Alaska!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Dogs only allowed. Guest contact property for availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

Location

Guest Reviews

8.9
Based on 167 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.12
Room Quality: 9.07
Amenities: 9.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 9.58
B
Britt couple us
8
The hotel was beautiful, the staff was nice, the breakfast was good
Pros:

The breakfast variety was good.

Cons:

The price.

2026-01-19 via Nuitee
S
Severino couple us
10
2026-01-19 via Nuitee
G
Gaberiel couple us
8
2026-01-19 via Nuitee
C
cherry couple ph
8
Pros:

Close to everything

2025-12-21 via Nuitee
S
Sean family
10
Pros:

Great rooms friendly staff

2025-10-02 via Nuitee
T
Tim
10
Pros:

Really nice rooms, very convenient, very good breakfast.

2025-08-18 via Nuitee
D
Duane
6
Pros:

Rooms are clean, but the walls are thin with lots of noise from adjoining rooms. Staff was friendly, but understaffed to a point where rooms are only cleaned every other day. Breakfast was underwhelming with many items missing.
Great views of Pizza Hut and Safeway Shopping center. Over priced and not ready for prime time.

2025-07-16 via Nuitee
J
Juan group us
10
A 20 day trip, this was the best hotel!!!
Pros:

Everything looks great!!! Breakfast was excelent!

Cons:

Nothing could be better

2025-06-13 via Nuitee
M
Martha with friends us
10
Exceptional
2025-06-04 via Nuitee
A
Alfred family
8
Pros:

Very pleasant staff. Clean rooms, restaurants within walking distance

2025-05-16 via Nuitee
K
Karen
6
Pros:

The room was clean-
Breakfast was minimal and just ok
Our TV never worked- they just kept saying they were coming to fix it

2025-05-15 via Nuitee
R
Regina family with young children us
10
Exceptional
Pros:

Nice clean hotel

Cons:

Na

2025-05-07 via Nuitee
M
Myra family
10
Pros:

Undergoing some updating which is needed. Breakfast was subpar, but mainly because there were so few guest due to renovations happening. Had there been more guest staying there They would’ve had better service, attendance and quality of food. But that all being said, I would stay there again with no problem.

2025-04-07 via Nuitee
M
MaryAnn family
10
Pros:

Great central location near attractions and great restaurants.

2025-03-14 via Nuitee
E
Ellen solo traveller us
1
I got a messsage on Christmas Day saying they forgot to charge me and they were calling the authorities if I didn’t answ
Pros:

Beautiful room

Cons:

$$$

2025-01-15 via Nuitee
C
Christina family with young children us
6
Pleasant
2024-12-28 via Nuitee
K
Karubakee
10
Pros:

Staff is super helpful and great to talk to! They recommended me food and sightseeing options that I loved.

2024-12-27 via Nuitee
J
Jan young couple us
9
We were satisfied with this hotel.
Pros:

It was quiet, close to our destination, clean, easy in/out.

2024-12-27 via Nuitee
I
Isabel solo traveller us
10
Exceptional
Pros:

Everything

Cons:

Nothing not to like

2024-12-23 via Nuitee
M
Mary family with young children us
10
Exceptional
Pros:

We didn't eat breakfast - but looked wonderful

Cons:

Our rooms were pretty far apart with one of us being on a different floor. It was strange because the hotel was not full.

2024-12-05 via Nuitee