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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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24-hour security
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Delivered food - securely covered
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
Review Highlights
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Property Description
Riverside Charm and Tranquillity
Situated on the banks of the River Thames in the historic village of Shepperton, our hotel offers a serene escape with free WiFi access. Arrive in style by boat and relax on our patio terrace.
Convenient Location
While providing a peaceful setting, our hotel is conveniently located near major roads like the M25, M4, and M3 motorways. Whether for business or leisure, reaching us is a breeze.
Comfortable Accommodation
Our well-equipped en suite rooms cater to all guests, featuring amenities such as a TV, telephone, and tea/coffee facilities. Experience comfort and convenience during your stay with us.
Ready to experience riverside tranquillity and convenience? Book your stay with us now!
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children up to and including 5 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
It’s a pretty location in a quiet area but convenient for us to visit family.
It’s a little tired inside but for the wonderful price this is something we easily overlook
Location with river views, and friendly staff.
In both bathrooms the shower water pressure was low, and the shower heads needed cleaning and also the shower heads could not be tightened on the shower pole. Also for safety reasons there should be non slip shower mats in the baths, and a grab rail fitted to enable getting out the bath safely. In general the bathrooms need more maintenance.
The supply of milk cartons, tea and coffee was minimal.
Rustige omgeving, mogelijkheid tot diner
Beetje vergane glorie, dunne kamerwandjes, je hoort alles van je buren, beetje stug personeel (Oekrainer)
Not much
Location
Helpfull staff
Good food
Comfy bed
Pleasant cosy room
Pleasant atmosphere generally, in a pretty location.
A little refurbishment, just to tidy up paintwork.
A little more thorough cleaning of room.
Dining tables need sanding and revarnishing.
Dining chairs need reupholstering.
Veggie alternatives for breakfast would have been nice.
Lovely riverside location
There is no soundproofing between rooms.
The location was great, close to the train station to go in to London, plenty of parking
Could do with some TLC and up dating
There was nothing to like!
My worst hotel experience i have ever had in my life! Was woken up by my 9 year old at 4am screaming and trembling in fear as our bathroom had a wasp infestation. You read that right, WASPS!
Great place to stay. the best thing I can say is I usually stay at the Travelodge in Chertsey but i will be staying here from now on.
The room was basic but clean, the facilities were great, the staff friendly but the views from the Terrace was wonderful watching the sun set
I had a Hornet fly in the Bedroom just as I was going to bed ! LOL
Awful greeting at the front desk. Not polite, not smiling when they could not find my booking as i forgot i booked it under my stepsons name.
He was rude and I felt quite uncomfortable.
I dropped of my two stepsons as we were staying at my brothers for a weekend party. I assumed we could pay at the end as i forgot my card at my brother’s house after driving 2.5 hrs hours to his house.
The man at reception said no pay now and would not let us pay over the phone,so I drove
to my brothers down the road (15 mins and grabbed my card, my two steps sons were given a glass of soda water while they waited in 30 degree heat.
The room was awful, the bathroom door did not lock and when they complained they did not do much. The air conditioning was not adequate and room resembled a squat.
Don’t waste your money and sleep in your car if you are desperate.
The service and awfully dirty room.
Breakfast was adequate in a very dated breakfast room
Really!!! Everything a wonderful location so much potential for luxury rooms . Service from the staff was much to be desired they were all miserable. Not even a smile on on arriving.
I have lived in Shepperton for over 50 years I returned for a funeral.
I actually spent my wedding night in the Warren Lodge, Douglas. The previous owner would be mortified how his beloved hotel is now run fabulous location romantic idyllic but not anymore. I’m sorry to be so negative as it is.
Great breakfast
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