Best Western Ambassador Inn & Suites

Hotels
•
Best Western
8 (1465 reviews)
610 South Frontage Road , Wisconsin Dells , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room comfort concerns

Categories

Cleanliness
7.58
There were mentions of cleanliness but concerns about hairs on pillows and strong odors in some areas.
Service
9.05
Staff was frequently mentioned as friendly and helpful.
Location
8.59
Location was highlighted positively in several reviews.
Room Quality
7.04
Complaints about comfort, wear and tear, and the state of some rooms were noted.
Amenities
7.07
Mixed comments regarding amenities; some were operational while others were mentioned as lacking.
Value for Money
8.53
Several reviews expressed satisfaction with the cost in relation to the overall offering.
Food and Beverage
8.08
Breakfast was generally well received, though there were mentions of variety and timing issues.
Overall Experience
8.05
Overall experiences reported were generally positive, with noted willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:46

Property Description

Convenient Location and Comfortable Stay

Modern Amenities and Pool Views
The rooms at Best Western Ambassador Inn & Suites feature flat-screen TVs, coffee machines, and some even offer relaxing pool views. Guests can unwind and enjoy their stay with these modern amenities.

Relaxing Sauna and Helpful Staff
Unwind and rejuvenate in the sauna available on the property. Additionally, the friendly staff, fluent in English and Romanian, are there to assist you in planning your stay and ensuring a comfortable experience.

Business Facilities and Easy Accessibility
With a business center on-site and vending machines for convenience, Best Western Ambassador Inn & Suites caters to both leisure and business travelers. Located just a short distance from attractions like Crystal Grand Music Theatre, this hotel offers easy access to entertainment options.

Book your stay at Best Western Ambassador Inn & Suites for a relaxing and convenient experience in Wisconsin Dells.

Important information:

Noah's Ark Wristbands included with min. 2 nights stay from Memorial Day to Labor Day. Max. of 4 wristbands, good from check-in to check-out. Wristbands are required to be put on by hotel staff.

Guests must be at least 18 years old to reserve a room at this property.

Guests under the age of 18 can only check in with a parent or official guardianGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 1465 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 7.04
Amenities: 7.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.05
E
Eugenie • solo_traveller • us
9
Pros:

Everything was great.

Cons:

We loved everything from location, price, food.

2026-07-26 • via Nuitee
J
Joanna • solo_traveller • us
9
2026-07-25 • via Nuitee
M
Martha A • solo_traveller • us
10
Pros:

Me gusto todo los cuartos estaban limpios comodos

Cons:

Lo que no me gusto que al hacer la reserva nunca especifican que para obtener los boletos del parque acuático nunca especifican que es solo para la estancia de dos dias

2026-07-24 • via Nuitee
L
Laura • family_with_children • us
7
The option for indoor and outdoor pool was nice. The size of room was nice but everything was so far from the one elevat
Pros:

We liked having the option of king size and two queen size for the kids.

Cons:

The breakfast sucked. No meat options except corn beef hash. Bacon or Sausage would have been nice the waffle mix was not good and cereal option was not good. We only ate one breakfast there.

2026-07-24 • via Nuitee
S
Sagar • family_with_children • in
6
2026-07-23 • via Nuitee
S
Sarah Books • family_with_children • us
5
This is a good spot if you are easy going, get around well and want a spot off the beaten path!
Pros:

comfortable rooms, clean, nice main room lighting and clean hallways. The pool was well maintained, both in and out, and was large! Felt like an older vibe hotel.

Cons:

The step down from the hotel room to balcony was very large and im assuming hazardous until you know its there. One of my dads chairs on his balcony had the seat ripped out. In addition, the door from the pool to the hotel is unlocked 24.7. The hotel doors are old and do not auto lock when let go/shut. The rooms were not ready at 4:00 and the hotel was still being turned over. There was not sufficient cleaning staff working on sunday. The staff that was working was not adequately trained and would answer a random cold call during a guest check in, which made each guest wait 10-15 minutes for check in process. they were very kind but there did not appear to be adequate support to help them work with one another during sunday check in.

2026-07-23 • via Nuitee
S
Sam • extended_group • us
4
2026-07-23 • via Nuitee
C
Cali • family_with_children • us
10
Pros:

The convenience to everything

Cons:

Some of it is outdated and needs updating

2026-07-22 • via Nuitee
B
Byrnes • solo_traveller • us
10
2026-07-21 • via Nuitee
L
Lisa • family_with_children • us
10
2026-07-21 • via Nuitee
B
Bruno • solo_traveller • us
3
Cons:

One of the blankets in the both of the rooms was dirty has like a blood spot on it it was disgusting, I called front desk to asked for 2 they said yes and we never got them and I leave a not for housekeeping and I don't know if they don't saw it or they just ignored it

2026-07-21 • via Nuitee
M
Mayra • family_with_children • us
10
Pros:

Friendly,

Cons:

I found lashes in the night stand (I don’t use lashes so I know they weren’t mine)

2026-07-21 • via Nuitee
E
Elizabeth • couple • us
7
It was a good stay, other than the bed.
Pros:

Accessibility to the indoor/outdoor pools. And free breakfast

Cons:

The bed was uncomfortable my body ached after sleeping.

2026-07-20 • via Nuitee
M
Meyer • solo_traveller • us
8
Pros:

Room was clean, comfortable and temperature control during heat wave. Front desk staff friendly and helpful.

Cons:

The side entrance door card reader didn't work correctly one day and doors to hallway slammed or didn't close. Maintenance is needed for safety and not to disturb others. Ice machine was empty 2 out of 3 tries. Understandable with the heat.

2026-07-20 • via Nuitee
B
Brian • solo_traveller • us
9
Pros:

Free breakfast was good. Well stocked with variety each day.

2026-07-15 • via Nuitee
T
Trunika • family_with_children • us
8
2026-07-15 • via Nuitee
E
Emir • solo_traveller • us
9
2026-07-15 • via Nuitee
J
Josephine • family_with_children • us
7
Good but pricey
Pros:

Close to everything

Cons:

Very loud at night

2026-07-15 • via Nuitee
G
Gee Narin • solo_traveller • us
4
i dont think im willing to risk it again to stay there.
Pros:

check in took little more than usual. i was given room way away from everything. and lost my $750 inhaler. so cost me almost thousand dollar for take a shower and sleep for couple hours.

Cons:

little smelly room and also losing my inhaler cost me additional $750 to replace again. breakfast area had no attendant and was too dirty no body around to ask anything. and also i put a sign on the door to says privacy please but still some staff came to door knocking the beat out of the door for minutes and minutes non stop.

2026-07-15 • via Nuitee
Y
Yettman • couple • us
8
2026-07-14 • via Nuitee