Hotel Rothaus Luzern & Peruvian Culinary Art

Hotels
7 (2456 reviews)
Klosterstrasse 4 , Luzern , ch

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Limited breakfast variety
Outdated bathroom fixtures

Categories

Cleanliness
6.21
Some mentions of cleanliness issues, such as 'dirty in the bathroom'.
Service
8.18
Staff is frequently described as friendly and efficient.
Location
8.22
Location is positively noted in several reviews for its proximity to the center.
Room Quality
6.67
Mixed sentiments; some rooms described as clean and spacious, but some had issues.
Amenities
6.7
Mention of the breakfast being good, but some dissatisfaction with variety.
Value for Money
6.66
Described as good value for price if overlooking minor issues.
Food and Beverage
6.71
Breakfast well-liked but noted for lack of variety.
Overall Experience
6.68
Overall experience generally positive, but with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Luxurious Accommodation
Centrally located in historical Lucerne, Hotel Rothaus offers a tranquil escape with easy access to transportation.

Culinary Delights
Indulge in the elegant dining room or cozy tavern with attentive service, ensuring a delightful dining experience.

Modern Amenities
Enjoy complimentary buffet breakfast and stay connected with free wireless internet in all rooms.

Book your stay at Hotel Rothaus now for an unforgettable experience!

Important information:

Close by car parks are Parkhaus Kesselturm in 328 feet distance and Parkhaus Altstadt, 984 feet away.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 3 years old to 11 years old stay for CHF 25 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 2456 reviews
Cleanliness: 6.21
Service: 8.18
Location: 8.22
Room Quality: 6.67
Amenities: 6.7
Value for Money: 6.66
Food and Beverage: 6.71
Overall Experience: 6.68
O
Oliver solo_traveller ch
7
Ein preiswerte Übernachtung an guter Lage in einer sehr schönen und viel besuchten Stadt der Schweiz.
Pros:

Die Lage nahe am Zentrum & das Quartier.

Cons:

Viele alte Möbel, die gebraucht und in die Jahre gekommen sind.

2026-07-18 via Nuitee
T
Thorsten family_with_children dk
6
2026-07-16 via Nuitee
N
Nyle Hashmi solo_traveller se
4
Disappointed for what you pay
Pros:

Breakfast and location.

Cons:

Overpriced for such small rooms and service. We requested a room with bathtub but weren't given one so had to go back to request one even though the first time the guy at reception seemed suoer sure we have one with bathtub. Tells much about it. What's even funnier was that the same guy gave some customers before us a free upgrade of the room lol.
Anyway the bathtub we got was full of mold around it and the water pressure was so low that we lost the motivation to take a bath. The sink seal was broken so water got accumulated everytime.
The indoor security look was broken and the door had a big gap and wasn't sealed close so you could hear all noise from outside and it kept banging when other rooms doors were being closed to the poitn we kept thinking someone entered our room.
Room service was super average they just replaced half of the towels. You don't get new water bottles. Sheets weren't changed, we used a bedsheet with a hole since day one There's no fridge in the room, locker was there but no key for it.
We paid almost 500 chf for all this.

2026-07-16 via Nuitee
A
Antony solo_traveller gb
7
Well located, decent value, but some issues and barebones breakfast
Pros:

It was very well located. Right next to the city centre and a 10 min walk to the central station. The staff were friendly, and while expensive (this is Switzerland after all), it was slightly better value than other local hotels. It was welcome to have a complimentary breakfast included, and the staff were very helpful in allowing us to store our bags after checkout on the final day.

Cons:

The bath to stand in for the shower was awful. It had this hump in the middle so no matter what you did you could not at all stand comfortably. I don't care if the hotel gives the excuse that "this room will be renovated shortly". You are offering it to me now. It is not an acceptable excuse, especially for the money you charge.

The breakfast was extremely basic. This is probably the most barebones breakfast of a hotel I've ever had. It was something and you won't go hungry... But it's not much more than that.

This hotel seems to hire their breakfast room out to local touring groups on occasion. This happened one morning and the entire breakfast room was overwhelmed by an avalanche of what seemed to be between 50-80 people which the room itself and the barebones breakfast could not handle. This makes it extremely uncomfortable for paying guests of the hotel and turned the whole experience into a farce.

As it's an old property there is no air conditioning, which is fair enough. But don't expect to get a good night's sleep on a warm evening. The fan provided is mediocre and there is a lack of power sockets in the room to plug it in suitably.

Our room had a side light button completely missing making the light unusable,, a window which wouldn't shut property, a bathroom that wasn't at all completely clean, and overall the room looked quite outdated. While we are not expecting amazing things for the price, it didn't really meet expectations either. It didn't ruin the stay, but it felt a bit cheap and overlooked. We went for the basic room, so maybe other rooms are better maintained than this, but I can only give a review of the experience we had, and the room provided which left much to be desired.

Finally they don't change bedsheets while you're staying at the hotel, or only after several days.

2026-07-16 via Nuitee
C
Chiara solo_traveller it
8
Pros:

La posizione, la pulizia.

Cons:

Direi che sono cose migliorabili, non è che non mi sono piaciuti. La camera fumatori aveva la tapparella e non funzionava, oltre che la porta finestra non si chiudeva bene e la dovevamo tenere chiusa, oltre a mettere dei salviettoni per asciugare l'acqua che filtrava. La colazione non male, ma a parte marmellata e Nutella da spalmare, non c'è una fetta di torta o un muffin. La qualità è buona.

2026-07-16 via Nuitee
M
Mirsad family_with_children nl
1
Pros:

Niets!

Cons:

Oud

2026-07-16 via Nuitee
K
Kulwinder couple ca
1
Never book this
Pros:

Very Bad hotel, No AC, And false advertise for parking I paid 40Franks for public parking, No good Wi-Fi, Please do not book this hotel.

Cons:

No AC and No parking

2026-07-15 via Nuitee
D
Dominique extended_group fr
8
2026-07-15 via Nuitee
M
Maria Edith Nora de Herr solo_traveller ar
8
Pros:

La ubicación. El desayuno.

Cons:

No hay aire acondicionado
Solo ventiladores. Mucho calor.

2026-07-15 via Nuitee
A
Amelia extended_group au
7
Pros:

Perfect room for 3 travellers on a budget.

Cons:

No air con, only fans stick weren’t very efficient in the heat.

2026-07-15 via Nuitee
P
Pieter couple nl
5
bad experience, rude staff and bad value for money.
Pros:

the only good thing about the hotel was the location

Cons:

When checking in the guy at the reception was incredible arrogant; hardly ever met anything like this before.
It was a very hot day and we had a room at the topfloor. The mobile airco unit was not working, there was a fan however and that could not handle the job for a decent temperature.
Very bad value for money.

2026-07-15 via Nuitee
D
Dominique family_with_children fr
10
2026-07-15 via Nuitee
L
Leonel couple br
8
Foi muito boa!
Pros:

Parabéns aos recepcionistas ! Simpáticos , educados e muito prestativos! Os 2 que me atenderam nota 10! Eram Brasileiros!

Cons:

Apenas o box ser aberto e molhar o banheiro um pouco a mais!

2026-07-15 via Nuitee
S
Sven couple de
8
Pros:

Die Lage ist super. Die Zimmer sind etwas in die Jahre gekommen, aber sauber.

Cons:

Wir waren 3x mal am Empfang, davon war er 2 mal nicht besetzt und es gibt keine Möglichkeit sich bemerkbar zu machen. Wir sind dann einfach gegangen nachdem morgens nach 15 Minuten niemand erschienen ist.

2026-07-14 via Nuitee
Y
Yoslansy extended_group us
2
2026-07-14 via Nuitee
C
Claire extended_group gb
6
Pros:

Staff helpful,Location within walking distance to waterfront, good breakfast .

Cons:

I shared a double room which was ok, my friend had a single room which wasn’t very good, extremely small and cell like. Not worthy of a 3 star hotel.
Dreadful music in reception stopped you from taking advantage of the only comfy seats.

2026-07-14 via Nuitee
I
Ivan solo_traveller be
6
Pros:

Excellent location.
Good breakfast.

Cons:

Old worn out facilities, very small rooms.
With 300 CHF also very expensive ... and the worst of all: pictures on the website show better rooms than in reality ... a direct shame ...

2026-07-14 via Nuitee
A
Andreas'89 solo_traveller sm
8
Pros:

Best value for the money in Lucerne

2026-07-14 via Nuitee
J
John couple gb
5
The hotel served a purpose but was grubby.
Pros:

Location

Cons:

Could have been cleaner, things were broken in the room, breakfast wasn't great. The room was exceptionally hot 32 centigrade

2026-07-14 via Nuitee
N
Nina solo_traveller gb
8
Pros:

The staff are all grrat and the breakfast was nice

Cons:

The room wasnt very new or nice but it was somewhere to sleep. We had a nice terrace

2026-07-14 via Nuitee