Best Western Plus Hopewell Fort Lee

Hotels
•
Best Western Plus
8.6 (125 reviews)
3950 Courthouse Road, Hopewell, Virginia, 23860 , Hopewell , US
+1 804-452-0025

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Facilities

Elevator
Fitness facilities
Conference space
Free breakfast
Safe-deposit box at front desk
Internet access in public areas - high speed
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Free self parking
See all facilities

Review Highlights

Pros:
Clean rooms consistently mentioned
Friendly and helpful staff (notably Maria and receptionists)
Good breakfast and coffee selection
Convenient location (near Fort Lee and dining)
Spacious rooms and some units with kitchenettes
Ample parking
Cons:
Broken exercise equipment reported
Occasional fridge outages or appliance issues
Some bathrooms and property areas feel dated and need maintenance
Isolated reports of poor customer service
Occasional small maintenance issues (outlets, elevator wall, offset sink)
A few guests noted bed comfort issues

Categories

Cleanliness
9.2
Multiple reviews explicitly praise cleanliness ("super clean", "extremely clean", "clean room"). Overall housekeepers appear thorough.
Service
9.4
Repeated positive mentions of staff and specific praise for Maria and receptionists who went above and beyond; front desk described as very polite and helpful.
Location
9
Several reviews note a convenient location (close to Fort Lee, near food options) and a generally good position for overnight stays.
Room Quality
8
Rooms are described as spacious and clean but with mixed notes: some need TLC, bathrooms/outlets/showers somewhat dated, occasional fridge or bed comfort issues.
Amenities
7.2
Amenities are mixed: positive notes for kitchenette, parking and large refrigerators, but broken exercise equipment, occasional fridge outages and some property maintenance issues were reported.
Value for Money
8.2
Several guests felt it was reasonable value though a few mentioned it was a bit expensive; overall value rated slightly above target.
Food and Beverage
9
Breakfast repeatedly noted as very good with many options and excellent coffee choices.
Overall Experience
8.8
Predominantly positive stays with frequent praise for staff, cleanliness and breakfast; a small number of strong negatives/maintenance issues slightly temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Amenities
Featuring complimentary continental breakfast, a fitness center, and free Wi-Fi, we cater to all your needs to ensure a comfortable stay.

Central Location
Located within a short drive to popular attractions like Petersburg National Battlefield Park and U.S. Army Quartermaster Museum, our hotel offers convenience for your explorations.

Cozy Accommodations
Relax in our guestrooms equipped with modern conveniences such as microwaves, flat-screen TVs, and complimentary toiletries, making you feel at home away from home.

Immerse yourself in comfort and convenience at Best Western Plus Hopewell Fort Lee. Book now for a memorable stay in Hopewell!

Important information:

  • Cashless payment methods are available for all transactions.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

See all policies

Location

Property Accessibility

Total Disability Score: 40.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 125 reviews
Cleanliness: 9.2
Service: 9.4
Location: 9
Room Quality: 8
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 9
Overall Experience: 8.8
G
Gary • family
10
Pros:

The nicest hotel I've stayed in in a long time. Large room in excellent condition; the bathroom mirror warmer was a nice touch. Breakfast was good, coffee choices were excellent, parking was good and the overall condition of the property was excellent. Though a little expensive, I think it was a reasonable value. Some small nits; some of the receptacles (on the bed lights) didn't work, and the sink was offset to the right of the mirror which was a little odd. Overall a great stay which stands out above most I've stayed in recently.

2025-10-06 • via Nuitee
S
Soonhac • family
10
Pros:

Clean room, Staffs kind

2025-10-04 • via Nuitee
G
Gary
10
Pros:

Super clean. Good value for the price.

2025-09-30 • via Nuitee
E
Ekuba
2
Pros:

Worst hotel ever. Very bad customer service

2025-09-30 • via Nuitee
R
Randolph • family
8
Pros:

It appears obvious they have worked to improve the property. The rooms are clean and nicely decorated and updated. The staff is excellent especially Maria who went above and beyond to help. But three things detracted from the stay. A smell in the hall (that Maria worked hard to eliminate, exercise equipment that didn’t work and some of the property that was in bad shape ( I.e. the wall around the elevator on the 3rd floor. That said, the positives outweigh the negatives.

2025-09-29 • via Nuitee
K
Karl
8
Hopewell
Pros:

Clean room, everything is well cared for, but it is not modernized, it is looking tired. Comfort- nice couch and chairs, the bed is not comfortable

2025-09-24 • via Nuitee
R
Rose
10
Pros:

I enjoyed the entrance to the hotel lobby. It was calm and relaxed. Food for breakfast was very good and lots of options. Customer service was excellent and friendly. Rooms were clean and comfortable.

2025-09-23 • via Nuitee
T
Theresa
10
Pros:

The Front Desk was very polite and friendly. I enjoyed my stay and loved the easy transportation to get to Fort Lee Army Base. They were very friendly and understable that I had to leave early.

2025-09-22 • via Nuitee
B
Brad
10
Pros:

The staff was very helpful and the room was extremely clean and comfortable.

2025-08-31 • via Nuitee
A
Aleida • family_with_children
10
Pros:

Maria was so nice she even spoke Spanish a great relief

2025-08-24 • via Nuitee
E
Edward R
10
Happy customer!
Pros:

Great from the beginning. The person at the front desk was very helpful and friendly and made or check in a wonderful experience; very welcoming!

2025-08-23 • via Nuitee
D
Doreen L • partner
6
Pros:

Very spacious room and was clean. Really the room just needed some TLC to make things a little neater.
Breakfast was good with nice selection.

2025-08-15 • via Nuitee
T
Tammy • family
10
Pros:

The hotel location was perfect. The staff was welcoming. The room was clean and very nice. The breakfast was very good and had plenty of options.

2025-08-09 • via Nuitee
T
Terence
10
Pros:

Good facility. Very comfortable!

2025-07-26 • via Nuitee
T
Thaddeus
8
Pros:

Clean property, easy check in

2025-07-20 • via Nuitee
P
Patrick
10
Pros:

Clean , good size parking

2025-07-02 • via Nuitee
D
Douglas
10
Nice stay
Pros:

It was great

2025-06-24 • via Nuitee
M
Margaret • partner
10
Pros:

Excellent. (But I never received a receipt via email. Does Expedia have the receipt?)

2025-06-22 • via Nuitee
J
James
8
Pros:

Other than uncontrolled issues with the fridge going out everything was good.

2025-05-16 • via Nuitee
M
Michael
8
Pros:

Nice hotel and nice to have kitchenette

2025-05-05 • via Nuitee