Best Western Ponderosa Lodge

Hotels
•
Best Western
9.5 (154 reviews)
790 W Barclay Drive, Sisters, Oregon, 97759 , Sisters , US
+1 541-549-1234

listing image 1
Show all photos
Pets allowed

Facilities

Conference space
Downhill skiing nearby
Cross-country skiing nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Free breakfast
Free use of nearby fitness center
Snowmobiling nearby
Mountain biking nearby
Snowshoeing nearby
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Beautiful grounds and green spaces
Alpaca field on property
Great pool and hot tub
Spacious, rustic rooms (several suites praised)
Excellent breakfast
Repeat guests/strong recommendations
Quiet, pleasant setting near outdoor activities
Cons:
Room maintenance issues (broken bathtub/drain reported)
Uncomfortable beds and poor pillows mentioned by some guests
Occasional room odor reported
Some rooms need deeper cleaning in corners/light switches
Loud air conditioner in at least one room
No Netflix app on TV (one complaint)

Categories

Cleanliness
9.2
Most reviews call rooms and property very clean and well cared for, though a few note corners/light switches needing deep cleaning and one report of a room odor.
Service
9.8
Multiple mentions of welcoming, helpful, friendly and top‑notch staff and quick/easy check‑in throughout reviews.
Location
9.6
Guests repeatedly praise the setting (mountain/high desert ambience), proximity to outdoor activities and pleasant grounds with alpacas and giant pines.
Room Quality
7.8
Rooms are described as spacious and rustic (Aspen suite), but several guests report issues: uncomfortable beds/pillows, a broken bathtub/drain, loud AC and occasional maintenance/upkeep needs.
Amenities
10
Pool, hot tub, alpaca field, jacuzzi suites and well‑kept green spaces are frequently celebrated; amenities are a standout feature.
Value for Money
9.6
Repeat customers and strong recommendations suggest guests feel the property represents excellent value for a relaxing getaway.
Food and Beverage
10
Breakfast is repeatedly called great/'best' and is highlighted as a real positive in many reviews.
Overall Experience
10
Overall sentiment is very positive: guests frequently recommend the lodge, praise the grounds, staff and amenities, and report enjoyable stays despite a few room‑level issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Luxurious Spa and Recreation
Indulge at our full-service spa and enjoy our 24-hour health club, outdoor pool, and spa tub.

Free Breakfast and Amenities
Start your day with a complimentary continental breakfast and take advantage of free Wi-Fi, picnic area, and barbecue grills.

Convenient Business Facilities
Featuring a 24-hour business center, front desk, and event space, our hotel is ideal for work and leisure travelers alike.

Experience luxury and convenience at Best Western Ponderosa Lodge. Book your stay now for a memorable getaway!

Important information:

  • The seasonal pool will be open from May 23 to September 29.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.5
Based on 154 reviews
Cleanliness: 9.2
Service: 9.8
Location: 9.6
Room Quality: 7.8
Amenities: 10
Value for Money: 9.6
Food and Beverage: 10
Overall Experience: 10
F
Francis
10
Pros:

Great

2025-10-10 • via Nuitee
P
Patrick k • partner
10
Pros:

It was a nice place, hot tub was nice

2025-10-06 • via Nuitee
S
Sondra • friends
10
Pros:

The staff was welcoming and very helpful, the room clean and comfortable. We'd highly recommend staying in this lovely lodge.

2025-10-01 • via Nuitee
A
Ann
10
Pros:

Clean, beautiful & stunning property

2025-09-23 • via Nuitee
D
Donald
10
Pros:

Property has an ambience appropriate to the mountains and high desert. Very pleasant.

2025-09-22 • via Nuitee
N
Necole
10
Pros:

The pool and hot tub are great.

2025-09-21 • via Nuitee
D
Dennis
10
Pros:

I really enjoyed the atmosphere of this best western in Sisters Oregon. The giant pines, the pool and hot tub, not to mention the free breakfast! Very comfortable. Thanks

2025-09-15 • via Nuitee
P
Paula • partner
10
Pros:

Check-in was quick and easy. Friendly front desk personnel. Lovely setting and grounds. Disappointed there is no Netflix app on the tv.

2025-09-12 • via Nuitee
T
Tomoko
10
Pros:

Lovely Alpacas!

2025-09-10 • via Nuitee
R
Randy
10
Pros:

Well cared for green spaces.

2025-09-09 • via Nuitee
C
Charles
10
Pros:

Repeat customer, whenever we travel to Sisters this is our first choice of accommodation

2025-09-08 • via Nuitee
H
HEATHER • partner
6
Pros:

The bathtub was broke was holding water while in the shower, beds were so uncomfortable. We almost packed up at 3 am and left. The room smelled like dog pee..property was beautiful and the staff was amazing. The rooms just need some maintenance/upkeep

2025-09-06 • via Nuitee
B
Becky • friends
10
Pros:

This was a wonderful place to stay and I would highly recommend it!

2025-09-04 • via Nuitee
R
Robin
10
Awesome place to stay!
Pros:

Rustic and beautiful, great pool and hot tub! Best bfast so far!

2025-09-02 • via Nuitee
B
Brandon
6
Bad pillows
Pros:

Had a hard time sleeping to pillows being to them providing absolutely no support

2025-08-29 • via Nuitee
H
Harry
10
Pros:

The best!

2025-08-28 • via Nuitee
N
Nicole
8
Pros:

Property is really nice, grass is gorgeous, alpaca and deer nearby, which is fun. Room really nice and spacious. Rooms are clean for sure, could use a deep clean though, ie corners in the bathroom and light switches are dirty. Overall it’s a great hotel, pleasant staff and great location. Would stay again. 👍

2025-08-28 • via Nuitee
C
Christopher • family
10
Pros:

Beautiful grounds, great accommodations, and super helpful and friendly staff.

2025-08-24 • via Nuitee
R
Rock
10
Great stay!
Pros:

Beautiful grounds. Comfortable, clean beds. GREAT breakfast! Great pool and hot tub! Wonderful.

2025-08-21 • via Nuitee
S
Shereen • partner
10
Pros:

Excellent property. Room was spacious and clean. The grounds were stunning with a huge area of well kept grass and a field for Alpacas. I would highly recommend it.

2025-08-18 • via Nuitee