Best Western Plus Hotel Zürcherhof

Hotels
•
Best Western Plus
8.5 (3120 reviews)
Zähringerstrasse 21 , Zürich , ch

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Inadequate soundproofing
Room size too small in some cases
Occasional cleanliness issues

Categories

Cleanliness
8.08
Multiple reviews indicate cleanliness is generally good, but one mentions noise, suggesting some issues.
Service
9.05
Numerous reviews praise the friendly and helpful staff, indicating strong service.
Location
9.09
Consistently mentioned as excellent, with easy access to transport and city attractions.
Room Quality
7.54
Rooms are decent but some reviews mention small size and older decor.
Amenities
8.57
Breakfast is generally well-reviewed, but some amenities could be better.
Value for Money
8.53
Most reviews highlight good value, especially for Zürich standards.
Food and Beverage
8.58
Breakfast options are commonly praised among guests.
Overall Experience
8.55
Guests generally had a positive experience with a few minor issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:44

Property Description

Convenient Location
Located just a 6-minute walk from the Main Train Station and shopping areas of Zürich, our hotel offers easy access to the city's attractions.

Modern Amenities
Enjoy free WiFi throughout the building, non-smoking rooms equipped with a TV, minibar with complimentary drinks, electric kettle, and private bathroom for your comfort.

Additional Services
Indulge in access to over 450 online newspapers and magazines. Take advantage of our convenient shuttle service (additional charge) to ensure a hassle-free journey to and from the airport.

Book now to experience a seamless blend of convenience and comfort at our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CHF 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3120 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
Samer Yousif Ibrahim • solo_traveller • sd
7
2026-04-04 • via Nuitee
V
Vincent • solo_traveller • lu
8
Pros:

Le personnel,chambre propre et breakfast

Cons:

Chambre un peu petite

2026-04-04 • via Nuitee
H
Helena • family_with_children • pt
9
2026-04-03 • via Nuitee
L
Luarvik • solo_traveller • ru
10
Pros:

Very nice room, beautiful view from the window, perfect location. Breakfast was very decent, they prepare eggs as per your request, and also restaurant is very beautiful and cozy. There was also a very nice bonus - you can get a free ticket to Kunstmuseum at reception desk (if available). I absolutely loved the museum. Hotel staff is also super nice.

2026-04-02 • via Nuitee
M
MARCO • couple • br
6
Pros:

Localização e atendimento dos funcionários.

Cons:

Hotel precisa de reforma . Instalações antigas e que ficam abaixo do padrão Best Western .

2026-04-01 • via Nuitee
W
wanda jane • solo_traveller • ph
7
Pros:

Location

Cons:

I find the size of the room small, but of course it differs with what type of room you booked. Its not worth the price in my opinion. But also almost everything is expensive in switzerland, or in zurich. Its a comfortable stay in general! And i would still recommend it and go back next time.

2026-03-31 • via Nuitee
C
Carol Anne • family_with_children • za
10
Great option for vacation stay.
Pros:

The staff were super friendly, helpful and efficient. Facilities also great. Great breakfast!

2026-03-30 • via Nuitee
M
Marcelo • family_with_children • pt
10
Pros:

Pequeno almoço maravilhoso,
Excelente localização perto da estação central
Mini bar no quarto tudo incluído não paga-se nada a mais pelo consumo.
Maravilha!

Cons:

Preço

2026-03-30 • via Nuitee
A
Anthony • extended_group • gb
9
Very pleasant place to stay for short break.
Pros:

Close to railway station. Staff very pleasant. Good coffee and fresh fruit in reception.

Cons:

Only problem that I can think of is that the windows open quite easily, but are low enough for children to climb on and fall.

2026-03-26 • via Nuitee
A
Ariel • solo_traveller • ar
4
Bien ubicado , buena atención del personal
Pros:

La ubicación. Y la atención del personal

Cons:

Las camas un desastre total !!!

2026-03-23 • via Nuitee
S
sergio • family_with_children • pe
7
Muy buena relación calidad/precio
Pros:

Muy buena ubicación del hotel.
Cuartos muy cómodos y limpios
Buen desayuno

Cons:

En las noches no se podía graduar la calefacción, mucho calor
Las campanadas de la iglesia de al lado se sentían toda la noche

2026-03-23 • via Nuitee
F
fabian • couple • mx
9
Pros:

Ubicación

2026-03-23 • via Nuitee
E
Esra • couple • tr
9
2026-03-23 • via Nuitee
S
Staffan • solo_traveller • se
6
2026-03-21 • via Nuitee
R
Robin • family_with_children • us
10
Great find in Old Town Zurich
Pros:

Friendly staff, very clean well appointed room. They restock the refrigerator each day with 2 beers, a very nice touch. Location was right in the middle of Old Town, an easy walk to train station and sites. They are near a church that rings it's bells so be aware. Would definitely recommend and would stay here again.

2026-03-19 • via Nuitee
N
Netto • family_with_children • br
8
DENTRO DA EXPECTATIVA
Pros:

MUITO BOM

2026-03-18 • via Nuitee
K
Kyoko • extended_group • jp
10
Pros:

冷蔵庫があり、中に入っているお水やビールがいただけた。
シャワールームに扉があった。

Cons:

仕方ないが、バスタブがない

2026-03-18 • via Nuitee
J
Jennifer • extended_group • us
9
Cons:

The bathroom door is see through. So it’s not private and we were traveling with two teenagers.

2026-03-17 • via Nuitee
M
María del Carmen • extended_group • es
10
2026-03-16 • via Nuitee
T
Thomas • extended_group • de
9
2026-03-16 • via Nuitee