Best Western Plus Hotel Zürcherhof

Hotels
•
Best Western
8.5 (3394 reviews)
Zähringerstrasse 21 , Zürich , ch
+41 44 269 44 44

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Inadequate soundproofing
Room size too small in some cases
Occasional cleanliness issues

Categories

Cleanliness
8.08
Multiple reviews indicate cleanliness is generally good, but one mentions noise, suggesting some issues.
Service
9.05
Numerous reviews praise the friendly and helpful staff, indicating strong service.
Location
9.09
Consistently mentioned as excellent, with easy access to transport and city attractions.
Room Quality
7.54
Rooms are decent but some reviews mention small size and older decor.
Amenities
8.57
Breakfast is generally well-reviewed, but some amenities could be better.
Value for Money
8.53
Most reviews highlight good value, especially for Zürich standards.
Food and Beverage
8.58
Breakfast options are commonly praised among guests.
Overall Experience
8.55
Guests generally had a positive experience with a few minor issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:44

Property Description

Convenient Location
Located just a 6-minute walk from the Main Train Station and shopping areas of Zürich, our hotel offers easy access to the city's attractions.

Modern Amenities
Enjoy free WiFi throughout the building, non-smoking rooms equipped with a TV, minibar with complimentary drinks, electric kettle, and private bathroom for your comfort.

Additional Services
Indulge in access to over 450 online newspapers and magazines. Take advantage of our convenient shuttle service (additional charge) to ensure a hassle-free journey to and from the airport.

Book now to experience a seamless blend of convenience and comfort at our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.5
Based on 3394 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
N
Natalie • solo_traveller • de
10
2026-08-29 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-08-28 • via Nuitee
V
Victoria • solo_traveller • au
10
2026-08-26 • via Nuitee
C
Cennet Elçin • family_with_children • tr
9
Pros:

Konumu çok merkezi, gezip sonra odada dinlenip tekrar devam etmek iyi oldu. Oldukça canlı, turistik bir bölgede olduğu için cam açıkken çok gürültülüydü, ama camları kapatınca ses gelmedi. Girişte su, kahve, meyve ve dondurma ikramları olması iyiydi. Odada da içecek ikramları vardı. Kahvaltısı da gayet güzeldi.

Cons:

Koridorda sanırım halılardan kaynaklı ağır bir koku vardı. Odada yerler yürürken oldukça gıcırdıyordu. Yataklar da rahat olmasına rağmen onlar da gıcırdıyordu.

2026-08-26 • via Nuitee
A
Aygun • family_with_children • ch
7
Pros:

Fantastic location, friendly staff, good breakfast.

Cons:

Lack of air conditioning

2026-08-26 • via Nuitee
P
Paula • extended_group • es
7
Está bien
Pros:

Muy bien ubicado, estaba todo limpio y el personal muy agradable!

Cons:

Se oía todo el ruido de la calle y hasta las 3 no pudimos pegar ojo

2026-08-26 • via Nuitee
E
Ebrahim • family_with_children • ly
8
2026-08-26 • via Nuitee
Q
Quezada Ojeda • solo_traveller • mx
8
2026-08-25 • via Nuitee
J
JOAQUÍN • family_with_children • es
8
Buen hotel y opción junto a la estación de tren
Pros:

Excelente trato del personal. Facilidad para resolver nuestras demandas.

Cons:

Debido al calor, tienen equipos portátiles en las habitaciones, que obliga a tener las ventanas abiertas, con excesivo ruido durante las noches

2026-08-24 • via Nuitee
W
Wu • solo_traveller • us
8
2026-08-24 • via Nuitee
K
kevser • solo_traveller • tr
9
Aşırı temiz ve konforlu
Pros:

Temizlik konum konfor

Cons:

Yok

2026-08-24 • via Nuitee
M
Montse • solo_traveller • es
7
Pros:

La ubicacion

Cons:

Las obras de la calle. Mucho ruido.

2026-08-23 • via Nuitee
K
Kiam Han • solo_traveller • sg
5
Air Conditioning
Pros:

The location was good. Breakfast was also great with fresh ingredients.

Cons:

There is no air conditioning at the property. We had to suffer for 2 nights without air-conditioning. The air cooler provided little to help cope with the warm weather. We had to open the window, unfortunately, there was work just below our unit and we had to contend with the noise early in the mornings. It's our first experience to have a hotel room without AC. The toilet is also very small.
I took for granted AC will be provided, a basexpectation to stay in comfort. I would not recommend this hotel for those who need a good night's sleep on their vacation.

2026-08-23 • via Nuitee
G
George • couple • us
8
A nice property which served our needs for our overnight stay in Zurich.
Pros:

Great location (8 minute walk to the train station), clean property, nice room with an easy walk-in shower, nice breakfast, helpful staff.

Cons:

No air conditioning (a fan was provided which helped cool the room).

2026-08-23 • via Nuitee
T
Tali • family_with_children • il
10
מצוין
Pros:

מיקום מרכזי וסופר נוח. חדר נקי מאוד. סידרו לנו מזגן נייד בחדר. צוות אדיב. ארוחת בוקר טעימה

Cons:

מעט קטן ל4 נפשות, אבל ללילה אחד זה פתרון מצוין

2026-08-21 • via Nuitee
B
Barbara • solo_traveller • de
7
2026-08-21 • via Nuitee
M
Maria Cecilia • extended_group • uy
9
Muy bueno recomendable
Pros:

El personal
Ubicación
Te proporcionan desde fruta bebidas y lo que necesites lo intentan resolver

Cons:

Nada

2026-08-21 • via Nuitee
G
Gloriana • solo_traveller • cr
4
No me gusto
Pros:

El personal muy amable

Cons:

Malas instalciones , no tenia calefaccion ni aire acondicionado

2026-08-21 • via Nuitee
A
Aleksandar • family_with_children • rs
9
Very nice hotel on excellent location
Pros:

This hotel is on a very nice location, in Zurich old town, but on walking distance from main railway station (which was of great importance for me, because I arrived in Zurich with train).
Hotel is very nice, clean, my room was big enough and well equipped. Bathroom nice, clean and wit excellent water pressure. Breakfast was also very good.

Cons:

I think that the price was to big, even for Zurich, for three star hotel. Also I didn't like poor lighting in my room.

2026-08-20 • via Nuitee
N
Nuno • couple • pt
8
2026-08-20 • via Nuitee