Best Western Plus Hotel Zürcherhof

Hotels
•
Best Western Plus
8.5 (3105 reviews)
Zähringerstrasse 21 , Zürich , ch

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Inadequate soundproofing
Room size too small in some cases
Occasional cleanliness issues

Categories

Cleanliness
8.08
Multiple reviews indicate cleanliness is generally good, but one mentions noise, suggesting some issues.
Service
9.05
Numerous reviews praise the friendly and helpful staff, indicating strong service.
Location
9.09
Consistently mentioned as excellent, with easy access to transport and city attractions.
Room Quality
7.54
Rooms are decent but some reviews mention small size and older decor.
Amenities
8.57
Breakfast is generally well-reviewed, but some amenities could be better.
Value for Money
8.53
Most reviews highlight good value, especially for Zürich standards.
Food and Beverage
8.58
Breakfast options are commonly praised among guests.
Overall Experience
8.55
Guests generally had a positive experience with a few minor issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:44

Property Description

Convenient Location
Located just a 6-minute walk from the Main Train Station and shopping areas of Zürich, our hotel offers easy access to the city's attractions.

Modern Amenities
Enjoy free WiFi throughout the building, non-smoking rooms equipped with a TV, minibar with complimentary drinks, electric kettle, and private bathroom for your comfort.

Additional Services
Indulge in access to over 450 online newspapers and magazines. Take advantage of our convenient shuttle service (additional charge) to ensure a hassle-free journey to and from the airport.

Book now to experience a seamless blend of convenience and comfort at our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CHF 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3105 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
B
Beate • family_with_children • de
7
Pros:

Frühstück war ausgezeichnet

2026-02-14 • via Nuitee
S
Semih • couple • tr
10
2026-02-13 • via Nuitee
L
Lyn • solo_traveller • gb
8
2026-02-12 • via Nuitee
V
Viktoriia • family_with_children • ua
9
Pros:

Расположение отеля хорошее, в номере бесплатный бар, завтраки хорошие. На ресепшене выпечка и фрукты.

2026-02-12 • via Nuitee
M
Michel • couple • ch
9
Excellent séjour à l’hôtel et en ville.
Pros:

L’accueil, la propreté, le calme. Cartes gratuites pour le musée des beaux-arts. Copieux petit déjeuner. L’emplacement.

Cons:

La petite taille de la chambre et la salle de bain.

2026-02-11 • via Nuitee
Диана • couple • ru
10
2026-02-10 • via Nuitee
C
Caner M. • family_with_children • tr
8
2026-02-10 • via Nuitee
Καζάκου • couple • gr
8
2026-02-09 • via Nuitee
B
Branka Bianca • solo_traveller • au
8
Hotel has great customer service and good location to sights
Pros:

Customer service at the hotel is friendly and helpful when asking questions and also liked the fruit that available throughout the day and the free mini bar with free water, Pepsi and beer.

Cons:

The hotel is in the old part of the city so the radiator heater in the hotel room despite being on max the room was still a bit cold.

2026-01-29 • via Nuitee
F
Fatima • couple • pt
8
Pros:

Localização

2026-01-28 • via Nuitee
S
Shahzad • couple • ae
8
2026-01-27 • via Nuitee
A
Anna • couple • pl
10
2026-01-26 • via Nuitee
E
Erkut • family_with_children • tr
6
Pros:

Konumu çok iyi

Cons:

Oda soğuk kalorifer yetersiz
Yatak çok sert

2026-01-26 • via Nuitee
J
Jorge • family_with_children • mx
9
Pros:

Ubicación

Cons:

Elevador

2026-01-26 • via Nuitee
K
Kemal Akat • family_with_children • ae
1
Don't waste your money and don't lose your health!
Pros:

Location of the hotel is good.

Cons:

Heating system within the hotel had malfunction and room was cold. The receptionist told that she cannot do anything because couldn't reach to manager and we need to sleep in cold, if needed can provide extra blankets also a tiny mini heater fan (literally small feet warmer under office desks to heat the whole room!)

2026-01-26 • via Nuitee
S
Seckin • family_with_children • tr
10
Konforlu ve keyifliydi.
Pros:

Odalar geniş ve ferah. Merkezi konum. Kahvaltı çeşitliliği fazla. Güleryüzlü çalışanlar.

2026-01-24 • via Nuitee
S
Shambavi • couple • gb
10
2026-01-23 • via Nuitee
A
Alla • family_with_children • lv
10
2026-01-22 • via Nuitee
L
Laura • couple • es
9
2026-01-22 • via Nuitee
M
Melike • family_with_children • tr
6
Güvenilir temiz nezih merkezi gidilebilir
Pros:

Temizlik güzeldi. Yeri iyiydi merkezdeydi kahvaltı güzeldi

Cons:

Odaların ısısı biraz azdı. Biz perdeleri peteğin üstüne kaldırdık. O şekilde ısındı. Resepyon biraz sertti😊

2026-01-21 • via Nuitee