Best Western Plus Hotel Zürcherhof

Hotels
•
Best Western Plus
8.5 (3246 reviews)
Zähringerstrasse 21 , Zürich , ch

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Inadequate soundproofing
Room size too small in some cases
Occasional cleanliness issues

Categories

Cleanliness
8.08
Multiple reviews indicate cleanliness is generally good, but one mentions noise, suggesting some issues.
Service
9.05
Numerous reviews praise the friendly and helpful staff, indicating strong service.
Location
9.09
Consistently mentioned as excellent, with easy access to transport and city attractions.
Room Quality
7.54
Rooms are decent but some reviews mention small size and older decor.
Amenities
8.57
Breakfast is generally well-reviewed, but some amenities could be better.
Value for Money
8.53
Most reviews highlight good value, especially for Zürich standards.
Food and Beverage
8.58
Breakfast options are commonly praised among guests.
Overall Experience
8.55
Guests generally had a positive experience with a few minor issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:44

Property Description

Convenient Location
Located just a 6-minute walk from the Main Train Station and shopping areas of Zürich, our hotel offers easy access to the city's attractions.

Modern Amenities
Enjoy free WiFi throughout the building, non-smoking rooms equipped with a TV, minibar with complimentary drinks, electric kettle, and private bathroom for your comfort.

Additional Services
Indulge in access to over 450 online newspapers and magazines. Take advantage of our convenient shuttle service (additional charge) to ensure a hassle-free journey to and from the airport.

Book now to experience a seamless blend of convenience and comfort at our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CHF 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3246 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
A
Alexandre • solo_traveller • br
9
2026-06-06 • via Nuitee
B
Bruna • family_with_children • br
5
Media baixa
Pros:

Café da manhã excelente

Cons:

Instalações precárias, como por ex elevador, muito antigo, apertado e demoradissimo. Funcionaria do café da manhã mal educada.

2026-06-06 • via Nuitee
C
Ciara • extended_group • ie
10
Amazing, highly recommend
Pros:

This hotel really met our expectations. The staff were very welcoming and friendly, particularly Lucy on reception. Amazing location, close to everything. Really clean and spacious rooms. The real bonus was the free chocolate, water bottles, fruit and ice creams at the reception. Seeing as Zurich is quite an expensive city this was such a treat

Cons:

Nothing, all perfect

2026-06-06 • via Nuitee
M
MANOEL Messias • solo_traveller • br
10
2026-06-04 • via Nuitee
L
Liwen • extended_group • tw
10
Pros:

飯店員工服務非常親切，尤其是checking 櫃台的Lucky小姐 恰到好處的親切接待。Mini bar無限使用真是太棒了

2026-06-04 • via Nuitee
D
Denise • solo_traveller • br
10
great value for the money
Pros:

There was some work on the street and some noise in the room. Nothing serious. Location, staff, facility, and breakfast paid off

2026-06-04 • via Nuitee
R
Rolf • couple • de
9
2026-06-04 • via Nuitee
L
Lubomir • solo_traveller • cz
6
Pros:

Breakfast

Cons:

Location, noise from the street whole night, lack of AC

2026-06-04 • via Nuitee
T
Tabasom • extended_group • us
7
Pros:

Location was great.

Cons:

Breakfast wasn’t good. Elevator was so small. No central air in room just AC unit which was so loud so hard to fall asleep. No screen at windows insects are coming in.

2026-06-03 • via Nuitee
M
manuelle krissa • solo_traveller • br
10
No coração de Zurique, com um café da manhã diferenciado e um atendimento primordial
Pros:

O café da manhã é praticamente um evento

Cons:

Não tem nada que eu não tenha gostado

2026-06-03 • via Nuitee
A
Airi • couple • ie
10
2026-06-03 • via Nuitee
S
SERKAN • couple • tr
9
2026-06-01 • via Nuitee
M
MEHMET • extended_group • tr
10
2026-06-01 • via Nuitee
K
KATRINA • couple • ae
8
The breakfast will only start at 7am which is very late if you will be having booked tour especially pick up time is 8am
Pros:

Location is good next to Zurich HB, around 10 to 15 minutes walk and located in old town zurich. There are so many restaurants, shopping stalls and next to grocery stores.

Cons:

When i arrived, there is a rude receptionist while checking in, the braided hair, there is no name plate on the Tshirt. It is good if one is welcoming as we are in foreign country, so it would be nice if she will be a little bit kind to people. But the rest of the hotel employees are hospitable and friendly.

2026-05-31 • via Nuitee
E
ege • couple • tr
10
Güzel, konforlu, rahat
Pros:

Otel her şeyi ile harika. Çalışanlar çok kibar, ilgili. Resepsiyonda devamlı ikramlar oluyor. Otel küçük olmasına rağmen ihtiyacımız olabilecek her şey düşünülmüş ve odalar buna göre dizayn edilmiş. Kahvaltı çok çeşitli ve yeterli. Konumu harika. Fiyat-performans dengesi açısından çok memnun edici. Olumsuz herhangi bir yorumum yok.

2026-05-30 • via Nuitee
S
Sandra • couple • au
10
The service here was fantastic and the restocking of the mini bar was a lovely surprise and very appreciative.
Pros:

This has been the best place we have stayed at while on our 2 month country hopping vacation

Cons:

Can’t think of anything

2026-05-26 • via Nuitee
E
Eric • solo_traveller • fr
6
Pros:

Position

Cons:

Des difficultés avec la réception pour les informations habituelles : heure du petit déjeuner, information sur la ville. Pas de service en français et anglais approximatif.

2026-05-24 • via Nuitee
L
Lydia • extended_group • ca
5
Location is great but hotel is very run down and basic
Pros:

Location, staff and breakfast

Cons:

Hotel is run down

2026-05-23 • via Nuitee
J
jocelyn • solo_traveller • au
5
Response of restaurant staff to my request for vegan option particularly nasty.
Pros:

Reception staff very helpful when I had difficulty locating the facility. And again in the morning in relation to storing my bags prior to onward travel.

Cons:

Size of room (could barely fit a single bed), Apart from fruit and grain there was an option for all residents to request how they would like to have their hot breakfast prepared - all containing eggs. When I asked if there was any hot Vegan options I was spoken to very rudely by staff member who advised 'yes, I could have cooked vegetables' to which I agreed. I received approximately two tablespoons of mixed vegetables in middle of plate surrounded by oil.,

2026-05-22 • via Nuitee
T
Tanja • solo_traveller • ch
9
Pros:

Comfortable bed. Nice breakfast!

Cons:

Nothing

2026-05-21 • via Nuitee