Hotel Cristal Białystok

Hotels
9 (3445 reviews)
ul.Lipowa 3/5 , Białystok , pl

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Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Delicious breakfast
Cons:
Poor sound insulation
Cleanliness issues
Room layout problems

Categories

Cleanliness
8.09
Some cleanliness issues were mentioned, particularly with the bathroom amenities being old and dirty.
Service
10
The staff was described as very helpful and professional, receiving high praise.
Location
9.56
The hotel location is central and praised for its convenience.
Room Quality
8.1
Room quality was mentioned as somewhat lacking, with issues in sound insulation and furniture arrangement.
Amenities
8.55
Some amenities were reported as lacking, such as insufficient soundproofing and older equipment.
Value for Money
9.08
Value for money was questioned, given expectations for a higher quality at this price point.
Food and Beverage
9.54
Breakfast was frequently mentioned as tasty and well varied.
Overall Experience
9.09
Overall experience was mixed, with positive highlights overshadowed by several concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:31

Property Description

Luxurious Accommodation
Hotel Cristal offers 4-star luxury in the heart of Białystok, with spacious rooms equipped with free Wi-Fi, air conditioning, and a minibar. Each room includes a private bathroom and complimentary mineral water, ensuring a comfortable stay.

Award-Winning Dining
Indulge in a culinary experience at Restaurant & Bar Cristal, serving a diverse buffet breakfast and regional European cuisine. Recognized with the Slow Food emblem and featured in the prestigious Gault Millau guide, it promises a delightful dining experience.

Wellness and Fitness Retreat
Relax and rejuvenate in the Wellness and Fitness zone, featuring a hot tub, saunas, and a salt cave. Whether unwinding after a day of sightseeing or staying active while traveling, guests can enjoy the ultimate pampering experience.

Experience luxury, fine dining, and relaxation at Hotel Cristal. Book your stay now for an unforgettable experience.

Important information:

If you require an invoice, please write this request and your company details in the Special requests box while making a booking.

Please note that when traveling with a child, his/her identity card or a document confirming the parents' consent to travel with the child is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
Bar is closed from 2026-06-30 until 2026-06-30
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 40 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for 100 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 3445 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.1
Amenities: 8.55
Value for Money: 9.08
Food and Beverage: 9.54
Overall Experience: 9.09
D
Damian • couple • pl
9
2026-06-20 • via Nuitee
M
marek • solo_traveller • fr
9
Pros:

Super jest Paradise club obok strip gogo. Adres : Malmeda 3

2026-06-20 • via Nuitee
A
Aliaksandr • solo_traveller • fr
10
2026-06-19 • via Nuitee
J
Janusz • solo_traveller • pl
8
Jestem zadowolony
Pros:

Bardzo dobre śniadania przytulne pokoje

Cons:

Wszystko było oki

2026-06-17 • via Nuitee
I
Iwona • solo_traveller • pl
8
2026-06-15 • via Nuitee
P
Palińska • solo_traveller • pl
10
Pros:

Lokalizacja świetna, miła obsługa, śniadania smaczne z dużym wyborem.

2026-06-15 • via Nuitee
J
Joanna • solo_traveller • pl
7
Pros:

Śniadanie godne polecenia,duży wybór, smaczne, twarożek z kwiatami jadalnymi mile zaskakuje
Łóżko wygodne,łazienka czysta, prysznic,suszarka w porządku.

Cons:

Na stronie internetowej błędna informacja,jotel nie rezerwuje miejsca parkingowego.
Z powodu położenia przy drodze z kostka brukowa jest głośno
W pokoju zaduch, jakby wzarty dym tytoniowy

2026-06-15 • via Nuitee
S
Sarthak • solo_traveller • pl
9
2026-06-14 • via Nuitee
K
Katarzyna • couple • pl
8
Dobry hotel na krótki pobyt
Pros:

Dużo miejsca do przechowywania
Wygodne łóżko i poduszki
Miły personel
Lokalizacja

Cons:

Hotel ma już swoje lata i wygłuszenie pokoju jest znikome - słyszałam co osoba obok w pokoju ogląda na telefonie

2026-06-14 • via Nuitee
S
Slaveya • couple • fi
9
Exceptional breakfast and fabulous location
Pros:

Fabulous location! Delicious breakfast! Excellent room! The staff was easy to communicate with, and all seemed to go very well. We didn't have time to visit the spa.

2026-06-13 • via Nuitee
T
tine • couple • be
8
2026-06-13 • via Nuitee
Z
Zdzislaw • solo_traveller • pl
10
Super. Ko ko ko
Pros:

Wszystko. Godny polecenia. Ko

2026-06-13 • via Nuitee
K
Kuba • couple • pl
10
2026-06-12 • via Nuitee
M
Monika • solo_traveller • pl
10
2026-06-12 • via Nuitee
A
Agnieszka • solo_traveller • pl
8
Polecam
Pros:

Super lokalizacja do zwiedzania, bardzo dobre śniadanie, uczynny personel.

Cons:

Ze względu na lokalizację w nocy słychać odgłosy zwierząt pobliskich ogródków restauracyjnch.

2026-06-11 • via Nuitee
A
Aneta • solo_traveller • pl
9
Pros:

Super lokalizacja, wszędzie blisko. Wygodne łóżko. Pyszne śniadania. Dobre oświetlenie w pokoju.

2026-06-11 • via Nuitee
D
Dmitrii • couple • by
6
2026-06-10 • via Nuitee
F
Fedor • solo_traveller • za
9
2026-06-10 • via Nuitee
K
Kinga • extended_group • pl
9
2026-06-10 • via Nuitee
A
Andrzejczyk • solo_traveller • it
10
Pros:

SPA

2026-06-10 • via Nuitee