Best Western Silva Hotel

Hotels
•
Best Western
9 (1088 reviews)
Aleea Mihai Eminescu 1 , Sibiu , ro

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean facilities
Cons:
Room needs renovation
Breakfast limited options
Noise issues

Categories

Cleanliness
8.46
Several reviews mention cleanliness, but also note issues like uncomfortable mattresses and small bathrooms.
Service
9.43
The personnel was described as friendly and helpful across multiple reviews.
Location
9.47
The location is praised as being close to the center and near a park, very convenient for guests.
Room Quality
8.42
Room size and quality are noted, but some reviews criticize the outdated nature and noise issues.
Amenities
9.45
Amenities like parking and breakfast have received positive mentions.
Value for Money
8.91
Some reviews suggest the hotel does not meet 4-star standards, impacting perceived value.
Food and Beverage
8.46
Breakfast was generally acceptable, but lacking variety and specific items.
Overall Experience
9.43
Most guests report a positive overall experience, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:14

Property Description

Prime Location in Sub Arini Park: Best Western Silva Hotel offers a tranquil retreat just a short walk from the medieval centre of Sibiu. Enjoy the serene surroundings of Sub Arini Park during your stay.

Comfortable Rooms with Modern Amenities: Relax in rooms adorned in warm tones, equipped with free WiFi and cable TV for your entertainment and convenience.

Dining and Recreation Options: Indulge in international and traditional Romanian cuisine at the air-conditioned restaurant with a scenic terrace. Stay active with access to the nearby tennis court, park for leisurely strolls, and jogging paths. For business needs, take advantage of the on-site meeting facilities.

Experience the perfect blend of comfort and convenience at Best Western Silva Hotel. Book now for an unforgettable stay!

Important information:

Please note that every Saturday and Sunday, private events are taking place at the hotel. You may experience minor disturbances.

Please note that the property accepts holiday vouchers issued by Sodexo, Edenred and Up Romania.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SBZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 5 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 13 years old stay for € 11 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1088 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
M
Michal • solo_traveller • sk
10
2026-05-09 • via Nuitee
T
Tudor • family_with_children • ro
6
Проживание не очень понравилось. Так как испортил впечатление номер и ресторан внутри
Pros:

Понравилось местоположение, вид снаружи, веранда ресторана, цена, охраняемая парковка.

Cons:

Остановились в номере суперлюкс. Ковёр ужасно липкий, грязный, с пятнами. Номер практически пустой. Кондиционеры настолько старые, что я боюсь их даже включать, потому что при включении из них полетит грязный воздух. Очень плохая чистота: на подушках были обнаружены волосы, также волосы были обнаружены под наволочкой. Завтраки, мягко говоря, тянут на уровень четырёхзвёздочного отеля. Моё мнение: если есть возможность, выберите другой отель. На 4 звезды не тянет от слова совсем! Если вы остановитесь в этом отеле, то не рекомендую брать номер супер люкс он не стоит своих денег.

2026-05-09 • via Nuitee
A
Angel Amable • couple • es
10
Excelente hotel en Sibiu
Pros:

Trato del personal, ubicación e instalaciones muy limpias y cuidadas

Cons:

Nada

2026-05-08 • via Nuitee
B
Beata • solo_traveller • pl
8
2026-05-07 • via Nuitee
K
kovacs Ianos • solo_traveller • ro
9
Pros:

Locatie excelentă si personal amabil.

Cons:

Mic dejun sărăcăcios si permanent lipsea ceva.

2026-05-07 • via Nuitee
E
ELENA-DANIELA • solo_traveller • ro
9
Pros:

Hotelul este bine poziționat, langa parc si aproape de centrul vechi al Sibiului. Se poate ajunge pe jos in centru. Un mare, mare plus este faptul ca are parcare. Personalul foarte amabil, camera si baia curate.
Mic-dejunul bun.

Cons:

Cel mai deranjant a fost mirosul de canalizare din baie. Miros foarte puternic si deranjant. Erau momente cand efectiv nu puteai respira. Baia este ff mica. Eu nu am mai întâlnit o baie atât de mica la un hotel.
Am avut camera deasupra restaurantului si intr-una din seri a fost ceva eveniment. Din cauza muzicii vibra podeaua si nu se putea auzi sonorul la televizor. Noroc ca s-a oprit undeva in jurul orei 23.

2026-05-06 • via Nuitee
I
Ivan • solo_traveller • bg
9
2026-05-06 • via Nuitee
R
Robertino Adrian • couple • ro
7
Hotel de 3 stele
Pros:

Locația

Cons:

Mocheta din camera deteriorată.
Baia mică.
Fără izolație sonica.Se aude când suna telefonul în camera alăturată.
Micul dejun de proasta calitate.
Se umple recipientul pentru apă direct în sala unde se servește micul dejun, apoi au lăsat bidonul de 5 litrii pe masă lângă recipient.

2026-05-03 • via Nuitee
G
Gabriela • couple • ro
10
2026-04-30 • via Nuitee
A
Adrian Cristinel • solo_traveller • ro
10
2026-04-29 • via Nuitee
A
Avi • solo_traveller • il
10
Pros:

מלון מצוין.

2026-04-28 • via Nuitee
M
Mehmet • solo_traveller • tr
10
Çok güzel bir hotel
Pros:

Konumu çok iyi tarihi şehre yürüme mesafesinde, otel çok temiz, kendi otoparkı var yine gelsem burda kalırım.

Cons:

Yok.

2026-04-28 • via Nuitee
M
Mihaela Max • solo_traveller • ro
9
Minunat
Pros:

Amplasarea hotelului în parc este minunată, mult verde în jur și păsările dimineața, foarte plăcut! Curățenie și căldură, ambient frumos!
Parcarea generoasa! Personal foarte amabil peste tot! La restaurant am fost serviți la ora 21, 45, când am revenit de la meciul din sala Transilvania. Sincer, nu ne așteptam, în general nu se acceptă comenzi atât de tarziu. Mulțumim foarte mult!

Cons:

Nu mi a plăcut zgomotul care se aude noaptea, permanent, înfundat, nu știu de la ce, un fel de aparat, cred eu! Am stat la etajul 1, deasupra restaurantului. Nu foarte tare, dar neașteptat, mai ales când erai culcat! A fost și un eveniment, dar cu bun-simț muzica a încetat pe la ora 23, nici nu se auzea foarte tare! Asta am apreciat!

2026-04-26 • via Nuitee
E
Ellena • couple • us
9
2026-04-26 • via Nuitee
V
Violeta • family_with_children • ro
10
Relaxing
Pros:

It’s located in the parc and very close to stadium. Very clean and the staff was very friendly. We enjoyed the calm area and the big playground place located in front of the hotel, in the parc.

2026-04-23 • via Nuitee
C
Constantin • family_with_children • md
10
2026-04-22 • via Nuitee
D
DCB • solo_traveller • ro
9
2026-04-21 • via Nuitee
C
Ciornei • solo_traveller • ro
10
Pros:

Locația, parcarea, confortul din cameră, personalul, totul a fost ok

Cons:

Nu am nici un reproș

2026-04-21 • via Nuitee
A
Adrian • solo_traveller • ro
10
2026-04-20 • via Nuitee
T
Toma • solo_traveller • ro
10
2026-04-19 • via Nuitee