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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Canoeing
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Skiing
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Kid-friendly buffet
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
Review Highlights
Categories
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Property Description
Convenient Location
Situated just off I-39 and a short distance from downtown Portage, the Best Western Resort Hotel & Conference Center offers easy access to both the highway and local attractions.
Comfortable Accommodations
Enjoy well-appointed rooms featuring modern amenities such as a flat-screen cable TV, coffee maker, microwave, and refrigerator, ensuring a comfortable stay for every guest.
Relaxing Amenities
Unwind in the sauna, stay active in the fitness center, and grab snacks from the vending machines. Don't forget to start your day right with a delicious hot breakfast buffet, complete with a DIY waffle station.
Ready to experience comfort and convenience at the Best Western Resort Hotel & Conference Center Portage? Book your stay now!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Aug 16, 2026 until Mon, Sep 7, 2026
A deposit may be required at the property.
Location
Guest Reviews
It was clean which is very important to me
It could some bars in the bathtub/shower. Nothing to hang on too
Stayed there earlier this month. The place looks great as you approach and it is indeed nice inside.
Breakfast offered many options in a somewhat cramped area. The food was OK but the flow of people thru the breakfast area needs work. Seemed to need a few new chairs/tables, too.
Our room was nice. TV worked good.
The tub was extremely difficult to get in and out of—no safety bars. Never had that high of a tub in before.
Our room faced the expressway and truck traffic made it noisy!
Overall, OK.
Never saw anyone acting as a supervisor/manager of any kind while we were there…….employees were on their own.
The restaurant next door was outstanding! It's a little place called "Suzy's" The staff and service were great! My husband and I both had the special of the day. It was Prime Rib cooked to perfection for $19! We were so pleased with our meal that we went back the second night. The special was Baby back Ribs which were also delicious!
We could have gotten a room at one of the water parks for the same amount of money. Part of this was on me, I didn't know when I booked the room that we would be staying a second night. We had a great trip and have much to be grateful for.
Under construction. Odd smell. Someone was smoking pot in the night and could smell it.
Conveniently located.
Breakfast had eggs.
We expected more from a Best Western. Cleanliness, friendliness, breakfast could be greatly improved.
Location is great you wont have any distrubancws, its in a pleasant place, the staff are very helpdul, room was especially clean, absolutely great value, and plenty of amenities if you need them.
Breakfast was fine! Bacon would be better than sausage. Bagels would be a good addition.
The rooms and decor is quite dated. It would be very helpful to have bars in the shower to help us seniors so we won't fall. As it is now, it is very dangerous.the TV is not easy to operate.
The. breakfast and location was great.
This is the second time we have ended up with a handicapped accessible room when we have booked a room on line which is fine but the shower was not so great. The grout had mold and when you showered water got all over the place. We had to soak the water up off the floor with a number of towels.
Friendly staff
Had ADA room . Instead of a walk in shower, I had to step over into a tub. No none slip bath strips! Almost fell in the shower
Staff was busy, but still managed smiles. Everything appeared clean. I slept really well (that doesn't normally happen)!
Room was not available at check-in (they were short cleaning staff - it happens). The drains in the sink and shower were very slow to drain. The walls and curtains could use an "upgrade". Looking pretty tired!
The standard quality of the facility, a good clean and double size bed provided,the restroom, fitted coffee maker machine, all infrastructure provided are great quality.
Just maintain and keep your quality standard.
Comfortable room. Great breakfast. Very helpful and kind staff
Several poorly repaired holes in the wall. Seemed to need new carpet in the hallway
We liked the location. It was 20 mins from the conference I was attending. All of the staff were excellent and very friendly!
The breakfast was average. It was the same every day, which was okay. I did not like the coffee machine. I prefer to have fresh brewed in a pot.
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