Best Western Resort Hotel & Conference Center Portage

Hotels
•
Best Western
8.1 (335 reviews)
2701 County Road CX , Portage , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food Quality
Cons:
Amenities
Safety Concern

Categories

Cleanliness
8.41
Specific sentiment from text: 'It was clean and quiet.'
Service
8.38
Specific sentiment from text: 'The employees were the best part. They were very friendly.'
Location
8.42
Specific sentiment from text: 'It is located at a convenient location.'
Room Quality
7.87
Standard quality for this hotel tier.
Amenities
7.4
Specific sentiment from text: 'The pool area could be nicer and a hot tub and sauna would be wonderful.'
Value for Money
7.86
Standard quality for this hotel tier.
Food and Beverage
8.41
Specific sentiment from text: 'Good breakfast all I needed.'
Overall Experience
8.08
Overall a pleasant stay with positive service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:28

Property Description

Convenient Location
Situated just off I-39 and a short distance from downtown Portage, the Best Western Resort Hotel & Conference Center offers easy access to both the highway and local attractions.

Comfortable Accommodations
Enjoy well-appointed rooms featuring modern amenities such as a flat-screen cable TV, coffee maker, microwave, and refrigerator, ensuring a comfortable stay for every guest.

Relaxing Amenities
Unwind in the sauna, stay active in the fitness center, and grab snacks from the vending machines. Don't forget to start your day right with a delicious hot breakfast buffet, complete with a DIY waffle station.

Ready to experience comfort and convenience at the Best Western Resort Hotel & Conference Center Portage? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 335 reviews
Cleanliness: 8.41
Service: 8.38
Location: 8.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.08
M
Marshall • solo_traveller • us
9
2026-04-17 • via Nuitee
T
Tara • family_with_children • us
7
2026-04-16 • via Nuitee
B
bogdan • solo_traveller • us
10
Road Trip
Pros:

Parking. Interstate.

Cons:

Service road is something Medieval. Caution is demanded.

2026-04-14 • via Nuitee
J
Junget • couple • us
8
2026-03-30 • via Nuitee
C
Carl • family_with_children • us
8
Good value, competent staff, nice breakfast
Pros:

The facilities was nice and clean and breakfast offered a lot of options. Other guests were friendly as well.

Cons:

The reception area staff were a disappointment. Unfriendly, unwelcoming, and they (both day and night person) really seemed like they wanted to be somewhere else. They were competent and got the job done correctly, but cold and seemed to resent being there. Not a great "first impression"!

2026-03-17 • via Nuitee
J
Jenivi • extended_group • us
10
Pros:

I am going back to this place.

Cons:

None

2026-01-26 • via Nuitee
P
Patricia • couple • us
10
2026-01-20 • via Nuitee
R
Richard • couple • us
10
Pros:

Perfect location and friendly professional staff

Cons:

All was great

2026-01-19 • via Nuitee
B
Ben • family_with_children • us
7
2026-01-19 • via Nuitee
M
Marla • solo_traveller • us
8
2026-01-19 • via Nuitee
S
Sandy • couple • us
8
Pros:

Location, breakfast, front desk very helpful

Cons:

Room was only half clean. Bathtub had a large ring around tub and both my husband and I had bits on our arms after waking up

2026-01-19 • via Nuitee
D
Dominick • family_with_children • us
10
Worth the price of the stay for a hotel with an indoor pool and breakfast ready to eat.
Pros:

The food was tasty enough to beat a bed and breakfast.

Cons:

It was a good place to stay for a couple nights.

2026-01-19 • via Nuitee
J
james • couple • us
6
ok
Pros:

the cleaning lady helped me with running the remote on tv, big thank you

Cons:

breakfast could of been better.

2026-01-19 • via Nuitee
G
Gary • solo_traveller • us
8
Very convenient being next to Susie’s
Pros:

Breakfast area awesome. Breakfast, not the best but filling. Eggs cold and kinda runny. Was really hoping for hot biscuits and gravy. The area seems to be a waist. Man, you should do like others , happy hour. You have a killer bar and snack area that other hotels would kill for. $12 frozen pizzas and beer, $$$$$$$$.

2026-01-19 • via Nuitee
J
JessicaUndesser • Family
10
Great stay!
Pros:

Stayed here to go to Cascade Mountain for skiing. Got a double queen room. Very clean, comfortable and friendly. No complaints. Lots of hot water available (which is a pet peeve of mine if the water is cold.) everything worked in the room. The steakhouse right next door made great alcohol drinks to take back to our room. No complaints. Kids loved the pool. Very affordable option. Walmart is also close by. Would stay here again!

2026-01-17 • via Tripadvisor
M
Melissa • couple • us
10
Greatest staff ever!
Pros:

The people working the front desk were angels

Cons:

Needs a hot tub

2026-01-15 • via Nuitee
U
U493WNbrendal • Family
4
Not as advertised
Pros:

No hot tub as advertised. Doors in the pool room just sitting there not connected to anything. Wallpaper falling off walls. Front desk not helpful when asked a question.

2026-01-11 • via Tripadvisor
W
Wendy • couple • us
6
Breakfast was ok.same all 3 days we were there no variation love the yogurt machine!
Pros:

Close to skiing mountain.

Cons:

The room was hot even with temps at 10-15degreees outside and putting a/c on 66 it still felt like 75 in the room.

2026-01-04 • via Nuitee
Z
Zhargal • extended_group • us
10
👍
Pros:

I liked everything

Cons:

.

2026-01-04 • via Nuitee
I
Inna • family_with_children • us
10
2025-12-29 • via Nuitee