Best Western Plus Puyallup Hotel

Hotels
•
Best Western Plus
8.8 (383 reviews)
620 South Hill Park Drive , Puyallup , us
+1 253-848-1500

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfactory breakfast options
Cons:
Cleanliness issues
Broken amenities
Noise disturbances

Categories

Cleanliness
6.91
Numerous cleanliness issues mentioned, including hair in the bed and bathroom, unsatisfactory room conditions.
Service
9.88
The staff was friendly and provided good service, although there were complaints about responsiveness to issues.
Location
9.42
Good location mentioned in relation to nearby needs.
Room Quality
7.87
Inconsistent feedback; some liked the size while others reported broken furniture and noise issues.
Amenities
7.9
Several amenities were disappointing, such as the pool being cold and a broken elevator.
Value for Money
9.36
Value understood as somewhat acceptable for the area despite pricing concerns.
Food and Beverage
9.41
Breakfast was frequently praised, but there were complaints about the haste in removing food.
Overall Experience
9.68
General sentiment reflects a mostly positive experience adjusted with some noted downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:12

Property Description

Indulge in Comfort and Convenience

Year-Round Relaxation: Dive into luxury at the indoor pool and hot tub, perfect for unwinding after a day of exploration.

Delicious Dining Options: Savor a delightful continental breakfast and sip on fine wines and cocktails at Fireside Bar & Bistro.

Modern Amenities: Stay connected with free Wi-Fi, enjoy entertainment on a 42-inch cable TV, and make use of the convenient microwave and refrigerator in your room.

Experience the perfect blend of relaxation and sophistication at Best Western Premier Plaza Hotel and Conference Center. Book now for a memorable stay!

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 383 reviews
Cleanliness: 6.91
Service: 9.88
Location: 9.42
Room Quality: 7.87
Amenities: 7.9
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.68
D
Deena • family_with_children • us
9
2026-07-25 • via Nuitee
J
Jalayah • family_with_children • us
10
Staff was friendly and housekeeping was even better
Pros:

The spacious rooms

Cons:

The hot tub need a cleaning filter and pool was smaller

2026-07-17 • via Nuitee
R
Randy • solo_traveller • us
5
2026-07-17 • via Nuitee
S
Scott • solo_traveller • us
10
2026-07-09 • via Nuitee
S
Scott • solo_traveller • us
10
2026-07-09 • via Nuitee
G
g • couple • us
8
2026-07-08 • via Nuitee
M
Magdalena • couple • us
8
Pros:

It was very clean

2026-07-07 • via Nuitee
B
BRIAN • family_with_children • us
10
2026-07-07 • via Nuitee
C
Callie • solo_traveller • us
10
Excellent
Pros:

I really love the extended hours on the pool. Too few hotels give you time to swim before breakfast is over. Staff were all very nice.

Cons:

Everything was very good. I wised to pool was bigger but happy it was there with such great hours.

2026-07-06 • via Nuitee
S
Sheryl • solo_traveller • us
10
2026-07-05 • via Nuitee
P
Parkman • solo_traveller • us
10
2026-06-24 • via Nuitee
K
Karen • solo_traveller • us
10
2026-06-24 • via Nuitee
K
Karen • solo_traveller • us
10
2026-06-24 • via Nuitee
K
Karen • solo_traveller • us
10
Pros:

Everyone was friendly and accommodating. Breakfast was delicious. We totally enjoyed ourselves

Cons:

Bed was a bit hard, but good

2026-06-24 • via Nuitee
B
Breanna • couple • us
10
2026-06-23 • via Nuitee
R
RUSSELL • family_with_children • us
6
Cons:

room was dated, front door missing the seal, shower drain was slow and filled with water. Everything else was fine.

2026-06-22 • via Nuitee
D
david • couple • us
9
2026-06-18 • via Nuitee
T
Troy • couple • us
9
2026-06-18 • via Nuitee
B
Borja • solo_traveller • us
4
2026-06-17 • via Nuitee
S
Shauna • family_with_children • us
7
It was a pretty nice stay overall.
Pros:

Staff was friendly and helpful! Interior/lobby nice & clean. Pillows great! The suite was well laid out and loved having 2 TVs. The a/c bedroom unit makes a loud ticking sound when the fan is on in room 111.

Cons:

Rooms need better detailing. Pullout sofa beds need to advertise what size they are and not just say “variable”. We paid extra for kids even though they should be free per adult. The giant jetted tub/shower required scaling a 2-3 foot wall to enter, which wasn’t disclosed. The pool area was too small. 2 kids with pool noodles and toys were taking up most of the space. Noodles and toys at least shouldn’t be permitted. There were kids racing up and down the hall upstairs for the entire time we were there- unsure why staff didn’t stop that.

2026-06-10 • via Nuitee