Best Western Plus Puyallup Hotel

Hotels
•
Best Western Plus
8.8 (357 reviews)
620 South Hill Park Drive , Puyallup , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfactory breakfast options
Cons:
Cleanliness issues
Broken amenities
Noise disturbances

Categories

Cleanliness
6.91
Numerous cleanliness issues mentioned, including hair in the bed and bathroom, unsatisfactory room conditions.
Service
9.88
The staff was friendly and provided good service, although there were complaints about responsiveness to issues.
Location
9.42
Good location mentioned in relation to nearby needs.
Room Quality
7.87
Inconsistent feedback; some liked the size while others reported broken furniture and noise issues.
Amenities
7.9
Several amenities were disappointing, such as the pool being cold and a broken elevator.
Value for Money
9.36
Value understood as somewhat acceptable for the area despite pricing concerns.
Food and Beverage
9.41
Breakfast was frequently praised, but there were complaints about the haste in removing food.
Overall Experience
9.68
General sentiment reflects a mostly positive experience adjusted with some noted downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:12

Property Description

Indulge in Comfort and Convenience

Year-Round Relaxation: Dive into luxury at the indoor pool and hot tub, perfect for unwinding after a day of exploration.

Delicious Dining Options: Savor a delightful continental breakfast and sip on fine wines and cocktails at Fireside Bar & Bistro.

Modern Amenities: Stay connected with free Wi-Fi, enjoy entertainment on a 42-inch cable TV, and make use of the convenient microwave and refrigerator in your room.

Experience the perfect blend of relaxation and sophistication at Best Western Premier Plaza Hotel and Conference Center. Book now for a memorable stay!

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 357 reviews
Cleanliness: 6.91
Service: 9.88
Location: 9.42
Room Quality: 7.87
Amenities: 7.9
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.68
A
Alexander • family_with_children • us
10
Pros:

Breakfast was very good.

Cons:

Fire alarm goes off while using hot water in the shower!

2026-03-16 • via Nuitee
T
Tamara • couple • us
10
Good place to stay
Pros:

Comfortable place to stay. Nice pool and jacuzzi. The breakfast is good as well.

Cons:

N/A eveything met my expectations.

2026-03-16 • via Nuitee
B
Birdena • couple • us
9
We would stay there again.
Pros:

7/8

2026-03-10 • via Nuitee
J
John • family_with_children • us
10
2026-03-09 • via Nuitee
C
Cori • family_with_children • us
9
It fit our needs perfectly. Beds were very comfortable. Breakfast was good with a variety of items. The staff were lo
Pros:

The lobby was beautiful.

Cons:

That the hot tub was broken.

2026-03-07 • via Nuitee
H
HIROSHI • solo_traveller • us
9
2026-02-25 • via Nuitee
A
Anna • couple • us
10
Friendly
Pros:

Close to everything

Cons:

Sometimes no staff is out front

2026-02-09 • via Nuitee
R
Rodney • couple • us
9
Pros:

The facilities and the room were clean and comfortable. Cookies every afternoon are a nice touch. The spin the wheel for a prize for Best Western Rewards members was cool.

Cons:

The breakfast selections were not complimentary to each other.

2026-01-31 • via Nuitee
K
Kay • family_with_children • us
8
Pros:

We like the convenience of the location to restaurants, the comfort and safety factor.

Cons:

The hotel was under construction when we stayed and that was not as comfortable.

2026-01-29 • via Nuitee
F
Fualii • family_with_children • us
10
2026-01-23 • via Nuitee
T
Twaites • family_with_children • us
10
Over all great stay!
Pros:

Rooms were nice, friendly staff and a buffet style hot breakfast in the morning. The biscuits and gravy were delicious! 🤤😋

Cons:

My only concern is the amount of unsupervised kids jumping on adults backs they didn't know. That was a bit uncomfortable.

2026-01-23 • via Nuitee
M
Matthew • couple • us
8
2026-01-19 • via Nuitee
M
Michelle • couple • us
7
2026-01-19 • via Nuitee
M
Marthe • family_with_children • us
9
Good stay
Pros:

Breakfast was great! Good variety of food options

Cons:

The food was taken away too fast when the time was up.

2026-01-19 • via Nuitee
K
Kaden • solo_traveller • us
9
Pros:

Great hotel, great breakfast, great staff, great pool and hot tub, great stay. Only thing is the AC units need some work. They can make loud janky noises at times, and some of them don’t have an option to keep the fan going at all times if you like white noise to sleep to. I had an awesome staff member help me change rooms due to the AC noise, but the next one had at times just as noisy sounds coming out of it and had some control problems. Other than that, good stay.

Cons:

Great hotel and breakfast, only downside is the AC units need some major improvement, they work though

2026-01-19 • via Nuitee
K
Kevin • solo_traveller • us
9
2026-01-19 • via Nuitee
T
Todd • family_with_children • us
9
2025-12-18 • via Nuitee
L
Lantz • couple • us
4
A decent hotel, but pretty underwhelming.
Pros:

The breakfast was pretty mediocre, to be honest. The eggs were runny and the food itself was kind of cold.

Cons:

The pool was way too cold and the jets weren't working in the hot tub, both of which were big disappointments.

2025-12-15 • via Nuitee
Y
youssef • family_with_children • us
7
Good
Pros:

Good

Cons:

Cold lobby terrible fireplace too fake

2025-12-15 • via Nuitee
I
Ibarra • couple • us
10
2025-12-10 • via Nuitee