The Westfield Inn, BW Signature Collection

Hotels
BW Signature Collection by Best Western
8.1 (316 reviews)
435 North Ave W , Westfield , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Inconsistent service
Food quality issues
Some outdated facilities

Categories

Cleanliness
8.1
Overall cleanliness was generally positive, mentioned as clean and comfortable in several reviews.
Service
8.6
Staff was noted as friendly, although some encounters were less welcoming.
Location
8.6
Location received high praise for its convenience and accessibility.
Room Quality
7.6
Room condition was mixed; some issues were mentioned with mattresses and fixtures.
Amenities
8.1
Amenities like breakfast options had room for improvement, especially with coffee machines.
Value for Money
8.1
Pricing was seen as fair relative to location, though some renovations are needed.
Food and Beverage
7.6
Food options were varied but received criticism for quality and selection.
Overall Experience
8.1
Overall experience was satisfactory, with positive remarks outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:32

Property Description

Modern Accommodations:
Experience comfort and convenience at The Westfield Inn, BW Signature Collection. Our rooms feature flat-screen TVs, cable channels, and micro-refrigerators. Relax in a private bathroom with complimentary toiletries and a hairdryer for a refreshing stay.

On-Site Dining:
Indulge in culinary delights at our on-site restaurant, offering a variety of dishes to satisfy your cravings. Whether it's a hearty breakfast or a leisurely dinner, our restaurant provides a delightful dining experience for our guests.

Convenient Location:
Located just a short distance from New York and Brooklyn, The Westfield Inn is the perfect base for exploring the vibrant city life. With Newark Liberty International Airport nearby, traveling to and from the hotel is a breeze.

Book now for a memorable stay at The Westfield Inn, BW Signature Collection.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 316 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 8.1
V
Vivian couple tw
10
2026-01-29 via Nuitee
N
noel solo_traveller us
4
Will stay here out of convenience not my first choice. Stayed here 2 times in the past couple of months same experience
Pros:

Convenient to my job.

Cons:

Room not completely clean . Toilet, bathroom. Main door leading into room not sealed all around letting a great amount of air and noise into room. Rooms very loud. All activity from renters above could be heard throughout the night

2026-01-26 via Nuitee
B
Bruce couple us
9
2026-01-25 via Nuitee
S
Seng solo_traveller us
8
2026-01-20 via Nuitee
D
David couple us
7
A nice refuge from the mass of folk we visited with over Thanksgiving.
Pros:

Breakfast was okay, nothing spectacular. A bit wider selection would have been nice; but eggs and meat were nice. Mattress could use replacement since it was rather lumpy and worn out feeling.

Cons:

Lactose-free milk would have been nice; but there really is not enough demand for it to not be a waste of your resources. The potatoes at breakfast were disappointing - very disappointing. You really need to get an alternative source or recipe for them.
OTOH, the sausage and bacon was nice and the eggs were not overdone into rubber. Your hot beverage maker did a good job of making a range of types of coffee.
More parking spaces would be appreciated.
The mattresses needed replacement. They were quite soft and lumpy. When you redo the bathrooms next, you may want to consider a better arrangement for towels, both for storing fresh towels and towels in use. Did not find any kleenex in the bathroom - a real shortfall.

2026-01-20 via Nuitee
B
Betsy extended_group us
8
the location to the train station is excellent and was the main reason for choosing this location.
Pros:

The breakfast was excellent! The refrigerator in our room had some issues at times not keeping the cold.

2026-01-19 via Nuitee
B
Barbara solo_traveller gb
7
good
Pros:

breakfast very good need to be able to operate phone in room

Cons:

phone service in room

2026-01-19 via Nuitee
R
Rosa family_with_children us
10
Perfect for a weekend getaway
Pros:

Staff and convenience to restaurants, and shops

2026-01-19 via Nuitee
B
Barbara solo_traveller gb
7
stay good , evening staff friendly and helpful
Pros:

the breakfast was pretty good good selection

Cons:

can not think of anything

2026-01-19 via Nuitee
B
Barbara couple us
10
2026-01-17 via Nuitee
G
Gabriel family_with_children us
8
2026-01-15 via Nuitee
J
Joseph couple us
6
2026-01-07 via Nuitee
S
Sergio extended_group it
9
Pros:

Avevo soggiornato in quest’hotel circa 17 anni fa’ e mi ero trovato benissimo. Ci sono quindi ritornato con piacere trovando sempre una bella struttura e personale gentilissimo.
Anche la colazione inclusa era molto ricca e variata. Sono rimasto veramente soddisfatto anche dopo tanti anni.

2026-01-03 via Nuitee
L
Laura extended_group it
6
L’hotel è carino, l’accoglienza fredda e con lacune
Pros:

Pulizia e adeguatezza della camera rispetto a quanto prenotato.

Cons:

La persona che ci ha accolto al nostro arrivo non è stata per nulla gentile e accogliente, ma anzi fredda e poco comunicativa.
Inoltre, sebbene io avessi precisato in sede di prenotazione di necessitare di una colazione senza glutine, al nostro arrivo, avendo ribadito la questione, mi è semplicemente stato detto di chiedere alla cucina la mattina dopo… Peccato che la mattina dopo io non incontrato nessuno a cui poter chiedere qualcosa per la colazione senza glutine….quindi ho mangiato un po’ di uova nella speranza che nelle uova non ci fossero allergeni… Ma senza esserne sicura.

2026-01-03 via Nuitee
A
Andrew couple us
7
2025-12-29 via Nuitee
D
Deborah couple au
9
2025-12-20 via Nuitee
L
larisa family_with_children il
9
Прекрасный отель бутик с хорошим завтраком
Pros:

Хорошая небольшая гостиница,очень чисто и уютно, доброжелательный персонал, рядом с железнодорожной станцией.

Cons:

Один раз сломалась кофемашина

2025-12-17 via Nuitee
C
Charles solo_traveller us
9
2025-12-11 via Nuitee
A
Aleman couple us
10
2025-12-08 via Nuitee
R
Roderick couple us
7
Conveniently located property for a good price. Hotel itself needs major upgrades.
Pros:

Great location, handy to the whole town. Friendly staff. Safe neighborhood.

Cons:

The property is a bit worn out. Bathroom floor was very old and needed replacing. Bed mattress had a big sag in the middle. Area carpet was worn out. Breakfast was pretty bad. Coffee machine didn’t work for two straight days. Fruit selection was green bananas and hard apples with no way to cut them.

2025-12-08 via Nuitee