Roseate House New Delhi

Hotels
8.6 (1677 reviews)
Plot number 10, GMR Hospitality District, Indira Gandhi International Airport, Aerocity , New Delhi , IN

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location close to the airport
Friendly, helpful staff and outstanding butler service
Comfortable, stylish rooms
Rooftop pool praised by several guests
Good airport transfers and driver service
Early check-in provided on request
Cons:
Loud noise at night and poor enforcement of quiet/guest behavior
Main pool maintenance/appearance issues and slow pool food service
Food and beverage prices perceived as expensive
Room issues: lumpy mattress, shower design causing water leakage, privacy/door concerns
Occasional service lapses (e.g., delayed extra bed, slow restaurant/drink service)

Categories

Cleanliness
8.5
Generally praised in several reviews (clean, stylish space), but some cleanliness issues noted at the pool (dirty glass panels) — minor negative impact.
Service
10
Strongly positive overall: multiple compliments for helpful staff, outstanding butler service (Sonal), Raveena (early check-in) and good airport transfers; isolated service failures (no action on noise complaint, slow pool food) noted but overall service frequently praised.
Location
10
Repeatedly highlighted as excellent and very convenient for the airport — many guests cite location as a primary benefit.
Room Quality
8.2
Rooms described as comfortable and stylish by many, but issues reported include a lumpy mattress, shower design causing water to flow out, phone placement near toilet and some privacy complaints.
Amenities
8
Rooftop pool praised by some guests (large, enjoyable), but main pool appearance/maintenance and partially closed areas, plus slow pool food service, reduced the amenities score.
Value for Money
7.6
Several guests felt the hotel (especially food/buffet pricing) was overpriced; convenience and service soften this but value perception is notably weaker.
Food and Beverage
7.9
Mixed: some good experiences, but repeated complaints about high prices, slow service for drinks/food (long waits at pool/restaurant) and inconsistent bar policies.
Overall Experience
8.6
Overall positive thanks to location and strong staff/service, but intermittent serious issues (loud noise nights, pool maintenance, room design problems) produced mixed experiences for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:42

Property Description

Rooftop Infinity Pool and Spa
Roseate House New Delhi boasts a rooftop infinity pool and a luxurious spa and wellness centre, offering guests the perfect retreat to unwind and relax.

Ultra-Chic Cinema Hall - Upstage
Experience entertainment in style at the property's ultra-chic cinema hall, Upstage, adding a touch of glamour to your stay.

Fine Dining and Lounge Options
Indulge in a culinary journey with 3 dining options, including Del serving world cuisine, Kheer offering exclusive Indian dishes, and Tara, the Japanese rooftop lounge. Complete your experience with a visit to Roasted by Roseate for the finest teas or Chidya Ghar for a selection of beverages.

Book now to experience luxury and sophistication at Roseate House New Delhi.

Important information:

SPA – 11:00 hours till 22:00 hours
SALOON – 11:00 hours till 20:00 hours
POOL – 07:00 hours till 19:00 hours
GYM – 09:00 hours till 22:00 hours

The last reservation slot needs to be by 21:00 hours maximum for all above Outlets

Please note that the property does not accept reservations from local residents.

Please note that reservations are accepted for all transit guests only with minimum 7 nights and above length of stay only.

Visitors are not allowed inside the rooms

Loud music,parties and get togethers is not allowed in the rooms. Noncompliance will incur a penalty of an extra night charge.

"Local Residents are allow to book"

1. Single lady entire laundry complimentary.
2. Single lady airport transfers complimentary.
3. Unlimited water for all room categories.
4. Breakfast 24x7 in coffee shop for all categories.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Location

Guest Reviews

8.6
Based on 1677 reviews
Cleanliness: 8.5
Service: 10
Location: 10
Room Quality: 8.2
Amenities: 8
Value for Money: 7.6
Food and Beverage: 7.9
Overall Experience: 8.6
M
MITSUHIDE • extended_group • jp
9
また機会があれば宿泊します
2026-09-18 • via Nuitee
A
Ayush • couple • gb
10
2026-09-15 • via Nuitee
G
gianluigi • solo_traveller • it
5
2026-09-14 • via Nuitee
P
Pradeep • couple • in
8
2026-09-11 • via Nuitee
J
Jhalak • couple • in
7
Good
Pros:

Overall experience

Cons:

Could ne a bit more lively

2026-09-10 • via Nuitee
M
Maffei • solo_traveller • it
10
2026-09-10 • via Nuitee
G
GG • extended_group • ae
10
2026-09-09 • via Nuitee
C
crescence paule claudine • couple • cm
10
2026-09-09 • via Nuitee
S
Singhla • couple • in
8
2026-09-08 • via Nuitee
J
jessie • solo_traveller • ca
1
Unfortunately, my stay was disappointing, as the service, facilities, and guest assistance fell well below my expectatio
Pros:

Unfortunately, I was disappointed with my overall experience. I booked an upgraded room, but it appeared to be the same as the regular room, and the facilities and service did not meet my expectations. Basic requests, such as an iron and a working hairdryer, were not properly addressed. I also had difficulty getting helpful assistance with late checkout and dinner arrangements. Overall, I did not find anything during my stay that I would consider a positive highlight.

Cons:

I was disappointed with several aspects of my stay, and unfortunately, the overall experience did not justify the amount I paid.

When I arrived for check-in, I was not properly greeted or offered water. I had to approach the reception desk myself, and the interaction felt unwelcoming rather than attentive. Considering that I paid nearly three times what I would normally pay for a hotel room, I expected a much higher standard of hospitality and service.

Even before checking in, I experienced a disappointing lack of basic hospitality. I asked if I could get a coffee for my driver, who had already driven a long distance and still had another long drive ahead of him. I was happy to pay for it, but the request took approximately 30 minutes to resolve. Instead of simply adding the coffee to my room bill, I had to wait in the lobby while the payment was being discussed.

What made the situation more uncomfortable was hearing the receptionist ask whether I was expecting the coffee to be complimentary and who would pay for it. I explained that I was happy to pay, but I was disappointed that such a simple request became an issue. I was only trying to offer my driver a coffee out of respect and appreciation for his time and effort. I believe a hotel of this standard should be able to handle a small request with courtesy and efficiency.

I had also paid extra to upgrade my room, as the regular room appeared very small. However, the upgraded room seemed to be the same as the regular room I could have booked for less. When I raised this with reception, I was told that the hotel was busy and that this was the only room available. I found this disappointing, as I had specifically paid for an upgrade.

At check-in, I explained that I needed a late checkout because I had plans the following day. I was told, “Okay, we will do something,” which gave me the impression that my request would be considered.

2026-09-07 • via Nuitee
M
Marijana • solo_traveller • ba
10
2026-09-03 • via Nuitee
D
Disha • couple • us
10
2026-08-25 • via Nuitee
G
Greg • solo_traveller • au
7
2026-08-22 • via Nuitee
N
Nérida • solo_traveller • pt
10
2026-08-21 • via Nuitee
V
Vansh • extended_group • in
3
2026-08-20 • via Nuitee
A
Adeel • solo_traveller • in
10
2026-08-17 • via Nuitee
P
Purnima • extended_group • in
1
Terrible.
Pros:

The staff was extremely rude and demeaning from the check in process to the restaurant staff at the coffee shop, to the concierge department staff , to the driver who they gave me when I hired the hotel car. The room was so dirty, the carpets in the bathroom were wet. The blankets were used. It was the worse’s hotel I’ve ever been to.

Cons:

The service , hygiene of the rooms and staff behaviour.

2026-08-16 • via Nuitee
S
Sigrid • solo_traveller • de
9
2026-08-15 • via Nuitee
S
SHEMEER • solo_traveller • ae
10
2026-08-11 • via Nuitee
C
Claire • solo_traveller • gb
8
2026-08-11 • via Nuitee