The Capra Saas-Fee

Hotels
9.7 (202 reviews)
Lomattenstrasse 6 , Saas-Fee , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent amenities
Beautiful location
Clean and spacious rooms
Cons:
Occasional issues with service speed
Some comments on the restaurant menu variety

Categories

Cleanliness
9.52
The rooms were reported as very clean and quiet by multiple reviewers.
Service
10
General positivity about the staff's friendliness and helpfulness.
Location
10
The location has beautiful views and is well-liked by guests.
Room Quality
9.52
Guests appreciated the spacious rooms and their comfort.
Amenities
9.52
Spa and other amenities received high praise, contributing to guest satisfaction.
Value for Money
9.52
Guests felt the hotel offered good value, especially considering the quality of breakfast.
Food and Beverage
9.52
Breakfast and dining options were highlighted positively by several guests.
Overall Experience
10
Overall, guests reported an exceptional stay, with many claiming they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:02

Property Description

Luxurious Accommodations with Stunning Views
Experience the elegance of The Capra Saas-Fee with beautifully furnished suites offering breathtaking mountain views from private balconies. Enjoy the comfort of a separate living area, modern amenities, and a luxurious bathroom for a truly relaxing stay.

Wellness and Fitness Facilities
Indulge in relaxation at the indoor pool and spa, or stay active in the fitness centre. Unwind on the terrace or explore outdoor activities like cycling and hiking. The hotel offers a perfect balance of leisure and wellness options for all guests.

Convenient Location and Complimentary Services
Located just minutes away from ski lifts, guests can easily access the slopes. Enjoy Swiss and international cuisine at the on-site restaurant. Take advantage of complimentary WiFi, ski equipment storage, and free public transport during your stay at The Capra Saas-Fee.

Book now for an unforgettable Alpine retreat at The Capra Saas-Fee!

Important information:

Please note that Saas-Fee is a car-free village. There are enough parking spaces available at the entrance to Saas-Fee. A free hotel shuttle is provided from the parking spaces to the hotel.

When booking [5] rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 14 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for CHF 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.7
Based on 202 reviews
Cleanliness: 9.52
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 9.52
Value for Money: 9.52
Food and Beverage: 9.52
Overall Experience: 10
H
Hans Friedrich couple de
10
Wir kommen wieder
Pros:

Besonders war das Essen, Kulinarisch besonders gut, auch das Personal war sehr freundlich und nett.

Cons:

Es war alles bestens

2026-02-13 via Nuitee
M
Marc couple ch
10
Stimmungsvoller und erholsamer Kurzurlaub auf höchstem Niveau.
Pros:

Wunderschön abgestimmter Innenausbau mit natürlichen Materialien
Freundliches und hilfreiches Personal
Stimmungsvolle -eher kleine- Spa-Anlage
Käsefondue im Weinkeller
Ski- und Skischuhdepot (beheizt) in Nähe zu den Bergbahnen Spielboden/Plattjen

Cons:

Frühstückservice (à la carte) wirkte zeitweise etwas überfordert

2026-01-31 via Nuitee
T
Teodora couple ch
10
2026-01-27 via Nuitee
W
Wheeler solo_traveller gb
10
Pros:

Beautiful property with absolutely fantastic service and a well-thought-through process for skiing. I would highly recommend and would stay here again.

Cons:

Nothing

2026-01-22 via Nuitee
J
Joan Marco couple ch
10
Estancia de 10 recomendado 100%
Pros:

Destacar sobretodo el trato de todo el personal, que ha sido en todo momento excepcional, el SKI room que tiene el hotel al lado de pistas es super conveniente, todo está cuidado al mínimo detalle, el desayuno de muy buena calidad. Zona de SPA muy completo, limpio y cuidado.

2026-01-19 via Nuitee
Q
Quentin extended_group fr
10
2026-01-18 via Nuitee
D
dominique family_with_children gb
10
Pros:

Fantastic hôtel, small but international standards.

Cons:

All was great

2026-01-16 via Nuitee
V
van Notten extended_group nl
10
super good hotel with the best ever breakfast and spa
Pros:

the breakfast was out of this world - really Michelin star quality. Also that it was table service we appreciated. Your spa is also exceptional and the staff was helpful and always friendly. Beatrice deserve as special mention for always being helpful and cheerful when we arrived at breakfast in the morning

Cons:

the extra bed in our room - for my 20 year old son - was not of the quality expected for the price of the room

2026-01-13 via Nuitee
F
Furkat couple ru
9
Всё было хорошо,немного испортила впечатление менеджер на ресепшн по имени Анна-Мария, она была не внимательна и не проф
2026-01-12 via Nuitee
E
Elitsa couple bg
10
The experience will stay with us as unbeatable!
Pros:

From beginning to end, everything was a truly beautiful experience. It was the small details that made all the difference—someone filling the coffee machine with water, another bringing our ski equipment to the garderobe. Every facility was exceptional, especially the outdoor hot water pool.

The staff were almost invisible, yet completely attentive, with an open, friendly attitude that radiated care and generosity. Everything is so thoughtfully arranged that guests can fully enjoy exactly what they came for: to ski and to relax.

I genuinely cannot find compliments strong enough to recommend this place. Thank you to everyone, and special thanks to Experiences Director Phaedra and the entire team who supported us so wonderfully, even in the unprecedentedly low temperatures. Truly amazing. We will definitely return.

Cons:

——-

2026-01-09 via Nuitee
F
Furkat couple ru
10
В целом всё было хорошо, немного испортила впечатление о персонале отеля менеджер на ресепшн по имени Анна-Мария, котора
2026-01-09 via Nuitee
L
Liesbeth family_with_children be
8
2026-01-04 via Nuitee
L
Lars couple ch
10
Pros:

Tip top HOTEL - wie erwartet

2026-01-02 via Nuitee
S
Soledad family_with_children ch
9
2025-12-29 via Nuitee
A
Axel couple de
10
One of the best hotels in the world we loved it!!!!
Pros:

It was super cozy, clean and a lot of wood was used for building all the apartments. The underground connection was always an experience and kinda reminded of labyrinth and also always had a slight smell of lavender or orange (in a good way we enjoyed it)
The bar and th fireplace were amazing, it’s a perfect place just to relax, get a free mind and get a great drink as well. Also, the breakfast/dining area made us feel really comfortable and taken care of, besides the incredible breakfast they offered us every morning.
There are so many reasons to come a third time for us….::))
it was our second stay at the capra, and we regret nothing. The staff was super nice, always available if you needed something and on top, even if it wasn’t on the menu, my girlfriend was able to get her smashed potatoes because the kind kitchen chef came and told us it’s no problem:)
Also, the super cute girls at the bar made fantastic drinks and we were kind in a really authentic way what is actually really rare to have. One even gave us great advice for our next Barcelona trip because she used to live there and we had a great chat always. Benjamin from the reception was also super kind and funny ::)) I had a good laugh with him.
We are now at the le grand bellevue(Gstaad) because it is on our way back home and we thought maybe two more days in a different village could be interesting as well, but the day we arrived here, we regretted our decision. You could really feel the difference between authentic staff, food that was made with love and effort, and a hotel that was made to feel home, cozy, and familiar( capra), beside the fact that the village saas fee was much more welcoming (mindset of the people as well).
The only regret we have is not staying longer at the capra and spending the two days(overpriced) here (gstaad).
We miss the capra already…. So see you next year!!!!

Cons:

Nothing everything was perfect

2025-12-19 via Nuitee
S
sharnjeet couple gb
10
2025-12-15 via Nuitee
G
Georges couple ch
10
2025-12-09 via Nuitee
N
Nadia family_with_children ch
8
Piacevole fine settimana di sci
Pros:

Il locale sci vicino alle piste
Il servizio navetta
la colazione
piscina e fitness

Cons:

Letto per bambini con materasso duro
dolcetti offerti in camera solo 2 persone anche se eravamo in 4

2025-12-09 via Nuitee
V
Victoria couple ch
10
10/10
Pros:

Breakfast, spa facilities and staff were lovely. Hotel rooms were very clean and modern, well located to the slopes too.

2025-12-08 via Nuitee
B
Biljana extended_group ch
10
2025-12-08 via Nuitee