Hotel Cumbres Lastarria

Hotels
9 (1666 reviews)
José Victorino Lastarria 299, Santiago, Chile , Santiago , cl

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Breakfast quality
Limited pool amenities
Inconsistent service

Categories

Cleanliness
9
Generally clean with minor concerns mentioned.
Service
9.5
Staff were mostly friendly and helpful, though experiences varied.
Location
10
Great location, very convenient for accessing local attractions.
Room Quality
9
Rooms were spacious and comfortable, with some minor issues.
Amenities
8.5
While the amenities were good, some facilities were lacking.
Value for Money
8.5
Good value considering location but not up to 5-star standards.
Food and Beverage
8
Breakfast had room for improvement; not very memorable.
Overall Experience
9.5
Overall a positive experience with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 18:29

Property Description

Luxurious Accommodations with Prime Location

Outdoor Pool and Gourmet Restaurant
Indulge in relaxation by the outdoor pool or savor delectable dishes at our gourmet restaurant.

Convenient Amenities and Services
Enjoy free WiFi, air conditioning, and breakfast at our hotel. Benefit from facilities like a fitness center, meeting rooms, and laundry services.

Ideal Location for Exploring
Located near Universidad Catolica metro station and Bellas Artes Museum, our hotel is the perfect starting point for your Santiago adventures.

Book your stay at Hotel Cumbres Lastarria now for an unforgettable experience in Santiago!

Important information:

Local tax law:
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1666 reviews
Cleanliness: 9
Service: 9.5
Location: 10
Room Quality: 9
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
M
Markman couple il
10
2026-02-28 via Nuitee
J
Jasmin couple de
10
2026-02-28 via Nuitee
J
Jan solo_traveller us
9
2026-02-28 via Nuitee
B
Becky couple us
10
Beautiful place, great location and lovely staff members. Will recommend to anyone I know who may be traveling there.
Pros:

Location, location, location. Wonderful staff throughout.. very friendly, always with a smile and going out of their way to make our stay even better. Restaurant was great and a great breakfast buffet with eggs made to order.

Cons:

There isn’t anything that I can complain about… maybe get almond milk?

2026-02-27 via Nuitee
J
Jan Willem couple nl
9
2026-02-27 via Nuitee
A
Antti solo_traveller fi
9
2026-02-27 via Nuitee
A
Anne couple au
8
A well appointed hotel with its own lovely courtyard in a great location.
Pros:

Well located in a lovely part of Santiago.

2026-02-26 via Nuitee
R
Ruth couple gb
10
Very comfortable & welcoming hotel in great location
Pros:

We really enjoyed our stay! Lovely, comfortable hotel to start our Chile travels. Great location, very central to the Lastarria area but also peaceful and not noisy. Lots of eating places, shops and a market close by. The staff were really exceptional, so helpful. The breakfast was very good, with a wide range to choose from. We loved the rooftop pool. Beds very comfortable.

Cons:

Our room (standard twin) was a little bit dark; the room layout is quite open plan so bathroom doesn’t feel that private from the bedroom. None of this was an issue for us as was very comfy & we were out at pool or exploring in the day.

2026-02-26 via Nuitee
B
Bradford couple us
10
Great hotel in a great location. Highly recommend.
Pros:

Staff, location, comfort, cleanliness

Cons:

We liked everything

2026-02-26 via Nuitee
A
Andreas extended_group de
7
Mittelmäßiges Hotel in toller Lage.
Pros:

Lage!

Cons:

We chose Cumbres Lastarria expecting a high standard of service and quality, but unfortunately our experience fell clearly below expectations.

The breakfast experience was the biggest disappointment. The selection was limited and repetitive, offering very little variety, and the quality of the coffee was poor. In addition, the dining area frequently appeared insufficiently cleaned and not well maintained, which negatively affected the overall atmosphere. Breakfast ending at 10:00 a.m. also felt too early for a hotel positioning itself in an upper category, creating unnecessary pressure rather than a relaxed guest experience.

Service at the bar and on the terrace was also disappointing. Waiting times were consistently long, communication with staff involved unnecessary discussion rather than solution-oriented service, and the terrace itself appeared neglected and not properly maintained, which reduced the overall ambiance.

While the laundry service was initially positive, three items of clothing were missing upon return. Although this may have been an operational mistake, it significantly impacted our confidence and overall satisfaction.

2026-02-25 via Nuitee
P
Philippa family_with_children gb
9
Loved it. Friendly and helpful staff. Great location.
Pros:

Excellent concierge. Everyone was exceptionally helpful. The hotel was in a perfect location.

2026-02-25 via Nuitee
M
Mario couple us
10
Nice an quiet place
Pros:

Proximity to Santiago’s downtown

2026-02-25 via Nuitee
J
Julia couple gb
10
Loved this hotel and the staff were really friendly and fun .
Pros:

Loved the position right in the centre Resturant and shops east walking distance. Had a small roof top pool and a great breakfast

2026-02-24 via Nuitee
B
Becerril family_with_children mx
9
Pros:

Todo bien. Eaclente lugar. Personal amiable

2026-02-23 via Nuitee
H
Hugo couple cl
10
Alojamiento cómodo en el centro de la ciudad. Muy buena atención, nos facilitaron estacionamiento. H
Pros:

Alojamiento cómodo en el centro de la ciudad. Muy buena atención, nos facilitaron estacionamiento. Habitaciones cómodas y limpias. Desayuno de buena calidad.

Cons:

no hubo contratiempos, quizas el precio podría ser menor considerando la ubicación. nada limitante.

2026-02-23 via Nuitee
K
Kortlever couple bg
10
Wonderful stay in the perfect location.
Pros:

The room is larger than most standard hotel room with wonderful linens, comfortable beds that felt new, large bathroom. We especially enjoyed the in room free coffee and also the water filer machine. The breakfast had everything you could possibly want located on the top floor. Staff were very nice.

2026-02-22 via Nuitee
J
Julien family_with_children fr
8
Pros:

Emplacement idéal dans la quartier lastarria. Hôtel très sécurisé. Décoration très soignée dans les chambres, espaces communs agréable. Très belle bâtisse.

Cons:

Petit déjeuner très moyen, déconnecté du lieu et du cachet de l'établissement.
La piscine mériterait d'être chauffée, aucun service près de la piscine (pas de barman, plus de serviettes, accumulation de linge).
Service pas en adéquation avec le lieu

2026-02-13 via Nuitee
E
Eglė couple nl
8
2026-02-12 via Nuitee
V
veronique family_with_children fr
9
Pros:

Emplacement, personnel d'acceuil
Chambres confortables. Eau filtrée à disposition.

Cons:

Une personne du service petit déjeuner très désagréable. Le verre de bienvenue qu'à certains horaires.. La piscine non chauffée

2026-02-12 via Nuitee
F
Frank couple ca
10
2026-02-10 via Nuitee