Hotel Boutique Vista Velero

Hotels
8.3 (67 reviews)
Balmaceda 1620 , Viña del Mar , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Terrace
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Attentive staff
Nice location
Cons:
Cleanliness issues
High prices for the service offered

Categories

Cleanliness
7.08
Several complaints about room cleanliness and maintenance issues.
Service
10
The staff was reported as very attentive and helpful; generally positive sentiments.
Location
10
The hotel is located in a calm and well-kept neighborhood, which is appreciated.
Room Quality
7.08
Rooms reported as dark, small, and with maintenance problems.
Amenities
8.08
Pool was out of service, and there were issues with breakfast offerings.
Value for Money
6.08
Many guests felt the price charged was unreasonable for the quality and services offered.
Food and Beverage
8.08
Breakfast described as small and limited in options, though some found it acceptable.
Overall Experience
10
While there were notable issues, some guests still had positive experiences, specifically regarding service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:53

Property Description

Luxurious Accommodations
Hotel Vista Velero offers elegantly designed rooms equipped with modern amenities such as spa baths, cable TV, and minibars. Guests can indulge in stunning sea and pool views from the comfort of their rooms, ensuring a truly relaxing stay.

Relaxing Outdoor Spaces
Guests can unwind in the outdoor pool or take a leisurely stroll through the hotel's garden and terrace. The serene ambiance provides the perfect setting for relaxation and enjoying the pleasant Viña del Mar weather.

Convenient Facilities
With a shared lounge, luggage storage, and free parking (subject to availability), Hotel Vista Velero ensures a hassle-free stay for all guests. The property's proximity to top attractions like Flower Clock and Wulff Castle makes it an ideal choice for travelers seeking both convenience and comfort.

Book your stay at Hotel Vista Velero now to experience luxury and relaxation in Viña del Mar!

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Please note that the pool is closed and under repair until January 15.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.3
Based on 67 reviews
Cleanliness: 7.08
Service: 10
Location: 10
Room Quality: 7.08
Amenities: 8.08
Value for Money: 6.08
Food and Beverage: 8.08
Overall Experience: 10
M
Miguel • couple • pe
10
Muy buenos
Pros:

Bien

Cons:

Nada

2026-02-28 • via Nuitee
A
Anibal • solo_traveller • cl
1
Malisimo lugar, atención y precio/calidad.
Pros:

Nada! La ubicación no era buena, queda ubicado en la comuna de Recreo.

Cons:

El desayuno demasiado básico, la publicidad miente cuando dice que la habitación tenia jacuzzi y vista al mar, cuando en realidad no mira al mar, ni tiene jacuzzi si no bañera. La atención del personal malísima y el desayuno demasiado pobre. Malísimo en relación a precio calidad, pagué 107.900 por la habitación. Una mala experiencia

2026-02-25 • via Nuitee
M
Manola • solo_traveller • cl
8
2026-02-25 • via Nuitee
J
jhony • family_with_children • cl
9
Espectacular
Pros:

Las habitaciones y sala de estar e instalaciones en general muy lindas

Cons:

Que no se pudiera usar la piscina

2026-02-24 • via Nuitee
M
Mauricio • solo_traveller • cl
8
Pros:

La excelente atención del personal

Cons:

Poco espacio para estacionar y la piscina en reparación

2026-01-29 • via Nuitee
P
Peralta • couple • cl
10
Pros:

La atención personalizada fue todo maravilloso

Cons:

Fue todo perfecto

2026-01-27 • via Nuitee
B
Briceno • couple • cl
10
2026-01-25 • via Nuitee
J
Jose Ignacio • solo_traveller • cl
10
Pros:

Me gustó todo

Cons:

Nada que decir

2026-01-25 • via Nuitee
A
Anna • family_with_children • at
5
Wir waren nicht zufrieden und empfehlen das Hotel nicht weiter
Pros:

Das Personal war freundlich

Cons:

Da wir mit 2 kleinen Kindern unterwegs waren, haben wir das Hotel wegen dem Pool gebucht.
Leider gab es keinen, nur Vertiefung ohne Wasser.
Wir haben eine Suite mit Schlafzimmer und Wohnzimmer mit Schlafcouch gebucht und erhielten ein Doppelzimmer zwar mit Schlafcouch aber nicht bezogen.

2026-01-23 • via Nuitee
E
Estefanìa • couple • cl
7
2026-01-22 • via Nuitee
R
Rivera • solo_traveller • cl
9
Pros:

Vista hermosa, limpio y ordenado.

Cons:

Escaleras

2026-01-20 • via Nuitee
F
Francisco • couple • cl
7
2026-01-19 • via Nuitee
R
Romo • solo_traveller • cl
8
2026-01-13 • via Nuitee
M
MVCMC • family_with_children • cl
6
Estacionamiento pequeño.
Pros:

La cama era muy cómoda

Cons:

El estacionamiento es muy pequeño con suerte para dos autos en ese momento nos dijeron que esperaban a otro huésped con el auto y debimos dejar el nuestro en un strip Center al frente de la calle.

2026-01-12 • via Nuitee
C
Clara • couple • ar
9
2026-01-12 • via Nuitee
U
Unni • couple • no
7
2026-01-07 • via Nuitee
A
Alejandro • couple • cl
9
UN AGRADO
2026-01-05 • via Nuitee
L
Lucaaaas • couple • cl
9
2026-01-02 • via Nuitee
A
Andrea • family_with_children • cl
4
Precio desorbitante para lo q ofrece
Pros:

La vista, la decoración del lugar

Cons:

Ofrece piscina y no estaba disponible, estacionamiento estrecho sólo para 3 autos y si quedas al fondo dependes q los otros se muevan. En la mañana no había wifi para ver tv y la luz se cortaba y volvía

2026-01-02 • via Nuitee
T
Tristán • solo_traveller • ar
4
Pros:

La atención de el personal

Cons:

Cuarto muy ruidoso, se escucha todo lo de la recepción y la entrada
El baño no tiene ventilación, no funcionaba el extractor
La ventana se trababa al tratar de abrir
Tuve inconveniente en la organización de la cena de fin de año y la gerenta nunca contesto a mis reclamos y al llamado de la recepcionista
La pileta estaba no estaba en condiciones de uso. Sin agua
La habitación no estaba con varios detalles por arreglar

2026-01-02 • via Nuitee